how would you use analytical and critical thinking skills to make sense of information

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What are analytical skills? Examples and how to level up

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What are analytical skills?

Why are analytical skills important, 9 analytical skills examples, how to improve analytical skills, how to show analytical skills in a job application, the benefits of an analytical mind.

With market forecasts, performance metrics, and KPIs, work throws a lot of information at you. 

If you want to stay ahead of the curve, not only do you have to make sense of the data that comes your way — you need to put it to good use. And that requires analytical skills.

You likely use analytical thinking skills every day without realizing it, like when you solve complex problems or prioritize tasks . But understanding the meaning of analysis skills in a job description, why you should include them in your professional development plan, and what makes them vital to every position can help advance your career.

Analytical skills, or analysis skills, are the ones you use to research and interpret information. Although you might associate them with data analysis, they help you think critically about an issue, make decisions , and solve problems in any context. That means anytime you’re brainstorming for a solution or reviewing a project that didn’t go smoothly, you’re analyzing information to find a conclusion. With so many applications, they’re relevant for nearly every job, making them a must-have on your resume.

Analytical skills help you think objectively about information and come to informed conclusions. Positions that consider these skills the most essential qualification grew by 92% between 1980 and 2018 , which shows just how in-demand they are. And according to Statista, global data creation will grow to more than 180 zettabytes by 2025 — a number with 21 zeros. That data informs every industry, from tech to marketing.

Even if you don’t interact with statistics and data on the job, you still need analytical skills to be successful. They’re incredibly valuable because:

• They’re transferable: You can use analysis skills in a variety of professional contexts and in different areas of your life, like making major decisions as a family or setting better long-term personal goals.
• They build agility: Whether you’re starting a new position or experiencing a workplace shift, analysis helps you understand and adapt quickly to changing conditions. 
• They foster innovation: Analytical skills can help you troubleshoot processes or operational improvements that increase productivity and profitability.
• They make you an attractive candidate: Companies are always looking for future leaders who can build company value. Developing a strong analytical skill set shows potential employers that you’re an intelligent, growth-oriented candidate.

If the thought of evaluating data feels unintuitive, or if math and statistics aren’t your strong suits, don’t stress. Many examples of analytical thinking skills don’t involve numbers. You can build your logic and analysis abilities through a variety of capacities, such as:

1. Brainstorming

Using the information in front of you to generate new ideas is a valuable transferable skill that helps you innovate at work . Developing your brainstorming techniques leads to better collaboration and organizational growth, whether you’re thinking of team bonding activities or troubleshooting a project roadblock. Related skills include benchmarking, diagnosis, and judgment to adequately assess situations and find solutions.

2. Communication

Becoming proficient at analysis is one thing, but you should also know how to communicate your findings to your audience — especially if they don’t have the same context or experience as you. Strong communication skills like public speaking , active listening , and storytelling can help you strategize the best ways to get the message out and collaborate with your team . And thinking critically about how to approach difficult conversations or persuade someone to see your point relies on these skills. 

3. Creativity

You might not associate analysis with your creativity skills, but if you want to find an innovative approach to an age-old problem, you’ll need to combine data with creative thinking . This can help you establish effective metrics, spot trends others miss, and see why the most obvious answer to a problem isn’t always the best. Skills that can help you to think outside the box include strategic planning, collaboration, and integration.

4. Critical thinking

Processing information and determining what’s valuable requires critical thinking skills . They help you avoid the cognitive biases that prevent innovation and growth, allowing you to see things as they really are and understand their relevance. Essential skills to turn yourself into a critical thinker are comparative analysis, business intelligence, and inference.

5. Data analytics

When it comes to large volumes of information, a skilled analytical thinker can sort the beneficial from the irrelevant. Data skills give you the tools to identify trends and patterns and visualize outcomes before they impact an organization or project’s performance. Some of the most common skills you can develop are prescriptive analysis and return on investment (ROI) analysis.

6. Forecasting

Predicting future business, market, and cultural trends better positions your organization to take advantage of new opportunities or prepare for downturns. Business forecasting requires a mix of research skills and predictive abilities, like statistical analysis and data visualization, and the ability to present your findings clearly.

7. Logical reasoning

Becoming a logical thinker means learning to observe and analyze situations to draw rational and objective conclusions. With logic, you can evaluate available facts, identify patterns or correlations, and use them to improve decision-making outcomes. If you’re looking to improve in this area, consider developing inductive and deductive reasoning skills.

8. Problem-solving

Problem-solving appears in all facets of your life — not just work. Effectively finding solutions to any issue takes analysis and logic, and you also need to take initiative with clear action plans . To improve your problem-solving skills , invest in developing visualization , collaboration, and goal-setting skills.

9. Research

Knowing how to locate information is just as valuable as understanding what to do with it. With research skills, you’ll recognize and collect data relevant to the problem you’re trying to solve or the initiative you’re trying to start. You can improve these skills by learning about data collection techniques, accuracy evaluation, and metrics.

You don’t need to earn a degree in data science to develop these skills. All it takes is time, practice, and commitment. Everything from work experience to hobbies can help you learn new things and make progress. Try a few of these ideas and stick with the ones you enjoy:

1. Document your skill set

The next time you encounter a problem and need to find solutions, take time to assess your process. Ask yourself:

• What facts are you considering?
• Do you ask for help or research on your own? What are your sources of advice?
• What does your brainstorming process look like?
• How do you make and execute a final decision?
• Do you reflect on the outcomes of your choices to identify lessons and opportunities for improvement?
• Are there any mistakes you find yourself making repeatedly?
• What problems do you constantly solve easily? 

These questions can give insight into your analytical strengths and weaknesses and point you toward opportunities for growth.

2. Take courses

Many online and in-person courses can expand your logical thinking and analysis skills. They don’t necessarily have to involve information sciences. Just choose something that trains your brain and fills in your skills gaps . 

Consider studying philosophy to learn how to develop your arguments or public speaking to better communicate the results of your research. You could also work on your hard skills with tools like Microsoft Excel and learn how to crunch numbers effectively. Whatever you choose, you can explore different online courses or certification programs to upskill. 

3. Analyze everything

Spend time consciously and critically evaluating everything — your surroundings, work processes, and even the way you interact with others. Integrating analysis into your day-to-day helps you practice. The analytical part of your brain is like a muscle, and the more you use it, the stronger it’ll become. 

After reading a book, listening to a podcast, or watching a movie, take some time to analyze what you watched. What were the messages? What did you learn? How was it delivered? Taking this approach to media will help you apply it to other scenarios in your life. 

If you’re giving a presentation at work or helping your team upskill , use the opportunity to flex the analytical side of your brain. For effective teaching, you’ll need to process and analyze the topic thoroughly, which requires skills like logic and communication. You also have to analyze others’ learning styles and adjust your teachings to match them. 

5. Play games

Spend your commute or weekends working on your skills in a way you enjoy. Try doing logic games like Sudoku and crossword puzzles during work breaks to foster critical thinking. And you can also integrate analytical skills into your existing hobbies. According to researcher Rakesh Ghildiyal, even team sports like soccer or hockey will stretch your capacity for analysis and strategic thinking . 

6. Ask questions

According to a study in Tr ends in Cognitive Sciences, being curious improves cognitive function , helping you develop problem-solving skills, retention, and memory. Start speaking up in meetings and questioning the why and how of different decisions around you. You’ll think more critically and even help your team find breakthrough solutions they otherwise wouldn’t.

7.Seek advice

If you’re unsure what analytical skills you need to develop, try asking your manager or colleagues for feedback . Their outside perspective offers insight you might not find within, like patterns in. And if you’re looking for more consistent guidance, talking to a coach can help you spot weaknesses and set goals for the long term.

8. Pursue opportunities

Speak to your manager about participating in special projects that could help you develop and flex your skills. If you’d like to learn about SEO or market research, ask to shadow someone in the ecommerce or marketing departments. If you’re interested in business forecasting, talk to the data analysis team. Taking initiative demonstrates a desire to learn and shows leadership that you’re eager to grow. 

Shining a spotlight on your analytical skills can help you at any stage of your job search. But since they take many forms, it’s best to be specific and show potential employers exactly why and how they make you a better candidate. Here are a few ways you can showcase them to the fullest:

1. In your cover letter

Your cover letter crafts a narrative around your skills and work experience. Use it to tell a story about how you put your analytical skills to use to solve a problem or improve workflow. Make sure to include concrete details to explain your thought process and solution — just keep it concise. Relate it back to the job description to show the hiring manager or recruiter you have the qualifications necessary to succeed.

2. On your resume

Depending on the type of resume you’re writing, there are many opportunities to convey your analytical skills to a potential employer. You could include them in sections like: 

• Professional summary: If you decide to include a summary, describe yourself as an analytical person or a problem-solver, whichever relates best to the job posting. 
• Work experience: Describe all the ways your skill for analysis has helped you perform or go above and beyond your responsibilities. Be sure to include specific details about challenges and outcomes related to the role you’re applying for to show how you use those skills. 
• Skills section: If your resume has a skill-specific section, itemize the analytical abilities you’ve developed over your career. These can include hard analytical skills like predictive modeling as well as interpersonal skills like communication.

3. During a job interview

As part of your interview preparation , list your professional accomplishments and the skills that helped along the way, such as problem-solving, data literacy, or strategic thinking. Then, pull them together into confident answers to common interview questions using the STAR method to give the interviewer a holistic picture of your skill set.

Developing analytical skills isn’t only helpful in the workplace. It’s essential to life. You’ll use them daily whenever you read the news, make a major purchase, or interact with others. Learning to critically evaluate information can benefit your relationships and help you feel more confident in your decisions, whether you’re weighing your personal budget or making a big career change .

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Analytical thinking: what it is and why it matters more than ever

January 30, 2024

Welcome back to our high-impact workplace skills series. We really enjoyed the conversations happening in the comments section of last week’s top skills of 2023 issue, so be sure to check those out for perspectives and insights from fellow members of our Career Chat community.

One comment that’s been on our mind came from Kendra Vivian Lewis , who asked some thoughtful questions about the comparative importance of workplace and technical skills and if there’s a way to forecast which skills will be important in the coming years. This week’s topic—analytical thinking, the number one skill on the list—is a great example as we explore both questions. Be sure to read to the end to discover a special offer that we’re running on Coursera Plus subscriptions through September 21.

What it means to think analytically

Analytical thinking involves using data to understand problems, identify potential solutions, and suggest the solution that’s most likely to have the desired impact. It’s similar to critical thinking skills , which are the skills you use to interpret information and make decisions.

In order to succeed as a strong analytical thinker, you also need to have strong technical skills in your field. Remember: technical skills describe the things you do, while workplace skills describe how you do them. So your workplace skills, used effectively, enhance your technical skills. That’s why we consider them to be high-impact—they stand to make your work more impactful than it would have been had you only used your technical skills.

To illustrate, suppose you just started a job as a data analyst for a think tank focused on climate change, and you’ve been tasked with raising community engagement in future climate action efforts.

You might start with your technical data analysis skills as you gather data from a few sources. Then, you’ll use your analytical thinking skills to determine the validity of each data source. Perhaps you’ll discard one source when you learn the research was funded by a firm with a financial stake in fossil fuel consumption. Your technical skills lead again as you clean data, and then you’ll return to your analytical thinking skills to analyze and interpret your findings, ultimately leading to your recommendation to start a transparency campaign to display water and energy use in the community.

Tell us in the comments: How do you use your analytical skills alongside your technical skills in your day-to-day work?

Why analytical skills top the list

To develop the skills list, the World Economic Forum surveyed 800+ global employers on their views of skills and jobs over the next five years, so this list is forward-looking. According to the Future of Jobs Report , employers believe analytical thinking skills will grow in importance by 72 percent in this timeframe.

The reason employers are keen to hire employees with strong analytical thinking skills is informed by trends in automation and technological advancements. While technical data analysis becomes easier with automation, reasoning and decision-making automation is advancing at a much slower pace—meaning employers anticipate that, within the next five years, we’ll have a wealth of data at our fingertips and too few people to interpret what that data means.

Where to begin

For a crash course in critical thinking, try the University of California, Davis’s Critical Thinking Skills for the Professional course. You can finish this beginner-level course in about 7 hours.

For a more comprehensive exploration into analytical thinking , try Duke University’s Introduction to Logic and Critical Thinking Specialization . Over four courses, you’ll learn how to effectively argue and reason using logic.

For a technical process to guide your analytical thinking, try Google’s Data Analytics Professional Certificate . Ground your analytical thinking skills in technical know-how in this eight-course series.

Interested in multiple programs? Don’t miss this special offer!

Through September 21, we’re offering $100 off annual Coursera Plus subscriptions for new subscribers. With this offer, you’ll pay less than $25 per month for one year of access to 6,100 courses, Specializations, and Professional Certificates with flexibility to start new courses and move between programs at your pace.

This offer is a great choice if you are frequently tempted to enroll in multiple courses at once or plan to complete a Specialization or Professional Certificate within the next year. If that sounds like you, take a closer look at the offer and the Coursera Plus course catalog.

That’s all for this week! Join us next week to talk about motivation and self-awareness skills.

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Analytical Thinking, Critical Analysis, and Problem Solving Guide

• Post author: Samir Saif
• Post published: September 5, 2023
• Post category: marketing skills
• Post comments: 4 Comments
• Post last modified: November 10, 2023
• Reading time: 9 mins read

Analytical thinking; is a mental process that entails dissecting an issue or situation into its constituent parts, investigating their relationships, and reaching conclusions based on facts and logic.

It is not about trusting instincts or making assumptions; rather, it is about studying details, recognizing patterns, and developing a full understanding. Whether you’re a seasoned professional, an aspiring entrepreneur, or a curious mind, improving analytical thinking can help you solve problems more effectively.

Table of Contents

Analytical Thinking’s Importance in Problem Solving

Certainly! Analytical thinking entails the capacity to gather pertinent information, critically assess evidence, and reach logical conclusions. It enables you to:

• Identify Root Causes: Analytical thinking allows you to delve deeper into a problem to find the underlying causes rather than just addressing surface-level symptoms.
• Reduce Risks: Analytical thinking can help discover potential risks and obstacles connected with various solutions. This kind of thinking encourages constant progress and the generation of new ideas.
• Improve Communication: Analytical thinking enables you to deliver clear and well-structured explanations while giving answers to others.
• Adaptability : Analytical thinking gives you a flexible attitude.
• Learning and Development: Analytical thinking improves your cognitive skills, allowing you to learn from prior experiences and apply those lessons to new situations.
• Problem Prevention: By examining previous difficulties, you can find trends and patterns.
• Analytical thinking is, in essence, the foundation of effective problem-solving. It enables you to approach problems methodically, make well-informed judgments, and eventually get better results.

Key Components of Analytical Thinking

Analytical thinking is a multifaceted process including a beautifully woven tapestry of observation, inquiry, and logic. Engage your curiosity as you approach a complex task and see patterns emerge, similar to stars in the night sky.

These patterns direct your thinking toward greater comprehension. Your understanding grows as you progress, and your analytical thinking becomes a light of clarity, guiding people through the fog of complexity.

Your tapestry is complete as you approach the shores of conclusion, a tribute to the power of analytical thinking. Embrace your curiosity, navigate the waters of observation, and let the stars of logic guide you. Remember that the art of analytical thinking is a magnificent journey that leads to enlightenment.

Using analytical reasoning in real-life situations

Absolutely! Let’s get started with analytical thinking! Consider yourself in a busy city, attempting to discover the shortest route to your goal. Instead than taking the first option that comes to mind, you take a moment to think about your possibilities.

This is the initial stage in analytical thinking: evaluating the situation. As you contemplate, you balance the advantages and disadvantages of each route, taking into account issues such as traffic, distance, and potential bypasses. This information gathering approach assists you in making an informed decision.

Breaking down the problem

Then you go to the second phase, which entails breaking the problem down into smaller portions. You break down the difficult job of navigating the city into manageable components, much like a puzzle.

This technique allows you to identify future difficulties and devise creative solutions. For example, you may observe a construction zone on one route but recall a shortcut that may save you time.

Read Also:  Goal Alignment: Key Strategies for Success

Analyzing the information

You employ critical thinking to assess the material you’ve received as you go. As you consider the significance of each component—time, distance, and traffic—patterns and connections emerge.

You begin to make connections and discover that, while a faster route may appear enticing, heavy traffic at certain times of day might make it a frustrating experience.

Make a decision

Making a decision in the last step necessitates a complete comprehension of the circumstance as well as critical analysis. Analytical thinking entails investigating alternatives, comprehending nuances, and making informed decisions.

This approach can lead to optimal, well-thought-out, and adaptable solutions, whether navigating a city, tackling a complex project, or making life decisions. Analytic thinking allows one to make informed judgments that benefit both the situation and the individual.

Strategies to Enhance Analytical Thinking Skills

Developing strong analytical thinking abilities is a journey that opens up new possibilities for comprehension and issue solving.

Consider yourself on an exciting mental journey where every challenge is an opportunity for improvement. Here’s a step-by-step guide to cultivating and improving your analytical thinking talents.

Accept curiosity

Begin by embracing your curiosity. Allow your thoughts to roam, pondering about the hows and whys of the world around you.

Allow yourself to immerse yourself completely in the complexities of a complex topic, such as climate change. “What are the underlying causes of this phenomenon?” Two decent places to start are “How do different variables interact to shape its outcomes?”.

Improve your observing abilities

Then, put your observation abilities to the test. Pay close attention to details that would otherwise go undetected. Instead of just gazing at the colors and shapes, try to figure out the brushstrokes, the play of light and shadow, and the feelings they create, as if you were studying a painting.

When analyzing data, look underneath the surface figures for trends, anomalies, and patterns that can reveal hidden insights.

Accept critical thinking

Learn to think critically as you progress. Examine your assumptions and look for alternative points of view. Assume you’re looking into a business problem, such as declining sales.

Instead than jumping to conclusions, investigate the matter from all angles. Consider changes in the sector, client preferences, and even internal corporate processes. This broader viewpoint can lead to creative solutions.

Read Also:  Business Development: Strategies and Tips for Success

Experiment with logical reasoning

Also, practice logical reasoning. Improve your ability to connect the dots and build logical chains of reasoning. As if you were assembling a jigsaw puzzle, each piece must fit snugly into the whole.

Consider how numerous variables such as population growth, infrastructure, and transportation systems logically interconnect when dealing with a complex issue such as urban congestion.

Improve your problem-solving skills

Develop your problem-solving abilities as well. For example, if you’re struggling with a personal issue, such as time management, break it down into smaller components. Analyze your daily routine to discover bottlenecks and develop a strategy to overcome them.

Foster continuous learning

Finally, encourage ongoing learning by broadening your knowledge base and investigating new domains. Imagine yourself as a discerning thinker analyzing the world’s intricacies and unraveling secrets.

Remember that progress, not perfection, is the goal. Every task, question, and conundrum you solve puts you one step closer to being an analytical juggernaut. Continue to explore and study to see your critical thinking skills soar to new heights.

Applying analytical reasoning to work

Assume you are a business owner who wants to boost client happiness. An analytical thinker would collect and analyze client input to uncover frequent pain issues.

You can adopt targeted adjustments that address the fundamental causes of unhappiness by detecting patterns in feedback data.

How can you demonstrate analytical skills on a resume?

Analytical skills on your CV can set you apart and leave a lasting impression on potential employers. Make your CV into a canvas, describing specific instances where your analytical skills were put to use.

Share how you methodically dissected a challenging topic or situation, revealing insights that aided your decision-making.

If you were tasked with optimizing a company’s supply chain, for example, dig further into data on inventory levels, production rates, and distribution deadlines.

Explain how your study found a bottleneck in the distribution network, leading to a realignment suggestion that saved the organization time and money.

Storytelling is key. Create a fascinating story about how your analytical abilities helped solve a tough problem, demonstrating your abilities and attracting the reader.

Your CV should read like a motivational trip through your analytical abilities, inspiring companies with your future contributions to their organization.

What is a case study of analytical thinking?

Absolutely! Let me give you an excellent example of analytical thinking that perfectly expresses its essence. Maya, a young scientist in this example, is dedicated to discovering a long-term solution for safe drinking water in rural areas.

She performs extensive research on water supplies, toxins, and local circumstances, looking for patterns and anomalies. She develops the concept that heavy rains increase runoff, resulting in higher levels of water contamination.

Maya designs controlled experiments in a lab setting to test her idea, acquiring quantifiable information through manipulation and observation.

Maya’s investigation continues, and she explores the big picture, imagining a multi-faceted solution that involves rainwater gathering, enhanced filtration systems, and community education.

She anticipates problems and works with engineers, social workers, and community leaders to refine her ideas and ensure their viability.

Her journey exemplifies how analytical thinking can lead to transformational solutions, and it motivates us to tackle complex challenges with curiosity, diligence, and the hope that careful analysis may design a better future.

Final Thoughts

Analytical thinking is more than just a cognitive skill; it’s a mindset that empowers you to unravel complexity, make informed choices, and navigate challenges with confidence.

You will be better able to handle the intricacies of the modern world as your analytical thinking skills increase, whether in business, academics, or daily life. Accept the power of analytical thinking, and your decision-making and problem-solving abilities will soar.

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Many job advertisements require “ strong analytical skills ”, but what does this phrase really mean in practice?

Analytical skills are the skills required to gather, assess, and analyse data or information—and then use that information to support better decision-making and problem-solving . They therefore include research skills, data analysis skills (both of quantitative and qualitative data), critical and creative thinking, and finally communication skills.

The good news is that most of us use analytical skills all the time. For example, you need analytical skills to decide what to have for dinner based on an assessment of the contents of your fridge or cupboards, your ability to visit the shops and your budget. However, they are also needed for complex business problems such as handling a merger or acquisition.

What Are Analytical Skills?

Analytical skills are the skills needed to gather information, assess it critically, and then use it to make decisions and/or solve problems.

It is worth unpicking each of these areas in turn, because they are actually quite separate and require different basic skills. You can safely say that you have good analytical skills only once you have mastered all of these areas.

Analytical skills are about much more than numbers

Traditionally, the term analytical skills was used only to refer to skills in analysing numbers and numerical data. However, in most workplaces, the term is used much more widely, to mean being able to review and understand information, and then apply it.

1. Gathering Data and Information: Research

The first area is gathering data and information, often known as research. Somewhat confusingly, research also provides the context that enables you to turn data into information (see box).

Our page on Research Methods points out that most people are likely to encounter research first as part of a project at school or college. However, quality research is important in many jobs—and simply to provide you with the information you need to understand how to make almost any decision.

From Data to Wisdom: The Knowledge Pyramid

The knowledge pyramid is a useful way to visualise the relationships between data, information, knowledge and wisdom.

• At the bottom of the pyramid lies data , individual facts and figures or measurements, in its raw, uncleaned form.
• When you add context (for example, by cleaning and organising the data), it becomes information .
• Adding meaning to information enables you to extend your knowledge , for example, by comparing your information with other work, or discussing it with others.
• Finally, when you add insights , you may attain wisdom .

In this article, therefore, we use these terms with these very specific meanings. Data is NOT the same as information, and information NOT the same as insight or knowledge.

There are many different types of research, and many different types of data . The method you use, and the type of data that you choose to collect will depend on the questions that you want to answer. For example:

If you want to know broadly how many customers are satisfied with your products, or how highly they would rate them on a scale , you might decide to carry out a survey to obtain some quantitative data (numbers).

However, if you want more detailed data about what customers actually think about your products, and how they use them , you might want to carry out some focus groups or interviews to obtain some qualitative data (opinions).

You can find out more about this in our page on quantitative and qualitative research methods .

You may also be interested in how to carry out market research, and gather competitive intelligence , which is a specific application of research methods to business. Our page on this subject also provides some useful information about sources of information for competitive intelligence. These include both primary sources of information (you collect the data yourself) and secondary sources (someone else has collected the data and made it available for others to use).

2. Assessing and Analysing Information and Data

Once you have gathered your information or data through research, you then need to assess and analyse it to provide yourself with more knowledge.

The first step is to consider the quality of your data. There are several ways that you can do that, such as considering the characteristics of the data, and whether it is supported by evidence from other sources.

There is more about assessing data quality in our page on Turning Information into Action .

Once you are certain that your data quality is good enough, you can then turn to analysis. There are many different forms of this, depending on your type of data. If your data is in the form of numbers, you might start with some simple statistical analysis , or perhaps use more complex statistical techniques such as multivariate analysis . However, if you have qualitative data, you might need to use other methods, such as those set out in our page on Analysing Qualitative Data .

There are also many forms of qualitative analysis used in business to provide insights, such as:

Porter’s Five Forces , which is used to help you visualise your market and your product within it;

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, which is used to enable you to understand your company within the context of your situation; and

PESTLE analysis , which allows you to look at the external factors affecting your organisation.

3. Using Information to Support Decision-Making and Problem-Solving

Before you use any information that you gather, or the results of any analysis you have carried out, you need to apply the techniques of critical thinking .

Critical thinking is the ability to apply logic and knowledge to information that is provided.

For example, you might look at the ideas you have gathered, and assess how these link to your other knowledge about the situation. You need to be thinking about the patterns within your data, and what these tell you when set in context. You also need to consider how your thinking might be affected by your previous experience (positive or negative) and your own biases. Critical thinking is also essential for understanding and exploring the root causes of a problem—and therefore developing an effective solution.

Using these approaches will help you to be able to apply information effectively to decision-making.

Another key skill area in problem-solving is creative thinking . This is important because it helps you think more widely and come up with solutions to more complex problems.

To assess your creative thinking skills, you may be interested in our Creative Thinking Skills Self-Assessment .

Finally, it is essential to be able to communicate your findings or solutions to others. Many people underrate the importance of this area, but if you cannot communicate effectively, your ideas will not be accepted or adopted.

Our pages on communication skills provide more information about this crucial area, including effective speaking , and listening skills so that you can understand and respond effectively to objections.

A Final Thought

Analytical skills are an essential part of most jobs—but also how most of us live from day to day.

You may not be conscious of using them, or even of having developed them. However, it is highly likely that you use them all the time. The main issue with using them for work purposes is to assess the processes that you use, and ensure that they are reliable and robust.

Continue to: Creative Thinking Analysing Qualitative Data

See also: Scenario Analysis Personal SWOT Analysis Statistical Analysis: Understanding Correlations

The Peak Performance Center

The pursuit of performance excellence, thinking skills.

Thinking skills are the mental activities you use to process information, make connections, make decisions, and create new ideas. You use your thinking skills when you try to make sense of experiences, solve problems, make decisions, ask questions, make plans, or organize information.

Everybody has thinking skills, but not everyone uses them effectively. Effective thinking skills are developed over a period of time. Good thinkers see possibilities where others see only obstacles or roadblocks. Good thinkers are able to make connection between various factors and be able to tie them together. They are also able to develop new and unique solutions to problems.

Thinking refers to the process of creating a logical series of connective facets between items of information. Often times, thinking just happens automatically. However, there are times when you consciously think. It may be about how to solve a problem or making a decision. Thinking enables you to connect and integrate new experiences into your existing understanding and perception of how things are.

The simplest thinking skills are learning facts and recall, while higher order skills include analysis, synthesis, problem solving, and evaluation .

Core Thinking Skills

Thinking skills are cognitive operations or processes that are the building blocks of thinking. There are several core thinking skills including focusing, organizing, analyzing, evaluating and generating.

Focusing  – attending to selected pieces of information while ignoring other stimuli.

Remembering  – storing and then retrieving information.  

Gathering  – bringing to the conscious mind the relative information needed for cognitive processing.  

Organizing  – arranging information so it can be used more effectively.

Analyzing  – breaking down information by examining parts and relationships so that its organizational structure may be understood.  

Connecting – making connections between related items or pieces of information.

Integrating  – connecting and combining information to better understand the relationship between the information.

Compiling – putting parts together to form a whole or building a structure or pattern from diverse elements.

Evaluating  – assessing the reasonableness and quality of ideas or materials on order to present and defend opinions.

Generating  – producing new information, ideas, products, or ways of viewing things.

Classifications and Types of Thinking

Convergent or Analytical Thinking: Bringing facts and data together from various sourc es and then applying logic and knowledge to solve problems or to make informed decisions.

Divergent thinking: Breaking a topic apart to explore its various components and then generating new ideas and solutions.

Critical Thinking: Analysis and evaluation of information, beliefs, or knowledge.

Creative Thinking: Generation of new ideas breaking from established thoughts, theories, rules, and procedures.

Metacognition

Thinking about thinking is called Metacognition. It is a higher order thinking that enables understanding, analysis, and control of your cognitive processes. It can involve planning, monitoring, assessing, and evaluating your use of your cognitive skills.

In the simplest form, convergent thinking or deductive reasoning looks inward to find a solution, while divergent or creative thinking looks outward for a solution.

Both thinking skills are essential for school and life.  Both require critical thinking skills to be effective.  Both are used for solving problems, doing projects and achieving objectives.  However, much of the thinking in formal education focuses on the convergent analytical thinking skills such as following or making a logical argument, eliminating the incorrect paths and then figuring out the single correct answer. 

Standardized tests such as IQ tests only measure convergent thinking.  Pattern recognition, logic thought flow, and the ability to solve problems with a single answer can all be tested and graded.  Although it is an extremely valuable skill, there are no accurate tests able to measure divergent or creative thinking skills.

Types of thinking

Critical thinking

Blooms Taxonomy

Bloom’s Taxonomy Revised

Mind Mapping

Chunking Information

Brainstorming

Critical Thinking skills

Divergent and Convergent thinking skills are both “critical thinking” skills. 

Critical thinking refers to the process of actively analyzing, synthesizing, and/or evaluating and reflecting on information gathered from observation, experience, or communication and is focused on deciding what to believe or do. Critical thinking is considered a higher order thinking skills, such as analysis, synthesis, and problem solving, inference, and evaluation. 

The concept of higher order thinking skills became well known with the publication of Bloom’s taxonomy of educational objectives.  Bloom’s Taxonomy was primarily created for academic education; however, it is relevant to all types of learning. 

Often times when people are problem solving or decision making, he or she flips back and forth between convergent and divergent thinking.  When first looking at a problem, people often analyze the facts and circumstances to determine the root cause.  After which, they explore new and innovative options through divergent thinking, then switch back to convergent thinking to limit those down to one practical option.

Author:  James Kelly, September 2011

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

Advice, stories, and expertise about work life today.

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Skills and competencies

Analytical skills: the ability to make sense of data.

Abigail Lewis

2 Aug 2023, 08:27

Graduates who demonstrate their analytical thinking during a job interview or assessment centre will stand out from other candidates.

What are analytical skills?

Here’s a simple definition for analytical skills: they are the ability to work with data – that is, to see patterns, trends and things of note and to draw meaningful conclusions from them. (Note: contrary to popular opinion, data includes information and facts of all types, not just statistics.) This analysis is then used to solve problems, to make business decisions or to provide recommendations to colleagues, clients and bosses.

The competency is essential to business success. It’s not surprising, then, that ‘strong analytical skills’ is frequently listed as an essential requirement on graduate job descriptions, person specifications and job adverts. The good news is that if you have completed a degree you will have honed your analytical skills. All degrees are designed to develop critical thinking, which is, for all intents and purposes, analytical skills by another name.

Short on time? Watch our quick guide to analytical skills

Spend a minute with our targetjobs expert to discover:

• what it really means to have analytical skills
• how your analytical abilities might be assessed throughout the recruitment process (applications, interviews and assessment centres)
• how you may have already developed your analytical skills.

Are you analytical in the right way for the job?

Different degree subjects give experience of different types of information. English literature students, for example, read texts critically to form a qualitative argument or analyse the reliability of sources, while engineering students often use the quantitative results from models to further their experiments or research projects.

Different sectors and professions, too, will use information differently. A candidate well versed in qualitative research may be short on examples that will convince recruiters that they are sufficiently numerate to work confidently with lots of quantitative data. However, many of the analytical skills tests interviewers use aren’t based on your previous experiences but on how you perform then and there, and there are ways to develop your analytical skills further (see below).

How are your analytical skills likely to be tested in your graduate job application?

Online aptitude tests , often the second stage of the application process, assess your ability to analyse a situation and make a judgement. Situational judgement tests (SJTs), numerical tests and inductive reasoning tests are the most likely to focus on your analytical skills. Our commercial partner AssessmentDay has a number of free and paid-for practice tests available for graduates.

What interview questions will you be asked about analytical skills?

It’s possible that you may be asked directly about your analytical skills at interview, such as:

• Give an example of a time when you used analytical skills
• What experience do you have analysing data?
• When have you made a decision based on data?

However, for graduate and entry-level jobs, it is much more likely that your analytical skills will be assessed via an assessment centre exercise or a job-related task (see below) rather than via an interview question. This is because it is easier for a recruiter to assess your analytical skills when you are actually demonstrating them, instead of just talking about them.

Having said that, your analytical skills may be being partially assessed if you are asked a competency-based interview question about solving a problem. For example:

• Give me an example of your lateral thinking.
• Give me an example of a time when you ran into an unexpected obstacle on a project. What did you do?
• Give me an example of a difficult problem you had to solve outside of your course. How did you approach it?
• Tell me about a time you worked through a problem as a team.

To demonstrate your analytical skills when answering these sorts of questions, you will need to explain how you completed a realistic assessment of the situation, and explored and evaluated options.

You might also be asked commercial awareness or hypothetical interview questions that call on your analytical skills. These will vary according to the job, but could include:

• What do you think is the biggest challenge facing us in the next 12 months? (You will need to have analysed the company’s performance and business plans, have an idea of its competitors and have a sense of how the economy and wider political events could affect the business.)
• What would you do if there was conflict between team members you were managing? (This is most likely to be asked in interviews for trainee management jobs. You will need to show that you can analyse the motivations and behaviour of the people involved in conflict.)
• How do our products compare to those of our competitors? (This is most likely to be asked in interviews for consumer goods and retail jobs; you need to have analysed the market to answer this well.)
• If you had £100m, where would you invest it? (This is most likely to be asked in interviews for finance and investment jobs. You will need to show that you have analysed the current financial situation and the behaviour of the markets.)

To answer these questions well, you will need to undertake an analysis of the scenario in question.

What analytical skill examples can I give at interviews?

As mentioned above, it is much more likely that you will be asked a question that uses your analytical skills rather than be asked to cite an example of it. In these situations, the best way to demonstrate your analytical skills is to explain your thought processes as you answer the question: show off your logical approach and critical thinking abilities.

Yet, there may be times when you are asked about them directly. Or perhaps you want to support your answer to interview questions such as ‘Why would you be successful in this job?’ , ‘What are your strengths?’ and ‘Tell us about yourself’ by providing examples of your analytical skills. In these cases, here are just a few examples of when you could have developed analytical abilities:

• Completing degree modules requiring statistical analysis or quantitative/qualitative research (eg running surveys)
• Completing degree modules requiring close analysis of source material
• Undertaking an online course on data analysis, business awareness or a similar topic
• Running a social media account (working out which posts received the highest level of engagement and adjusting your content plan accordingly is a great example of putting analytical skills into practice)
• Planning a gap year or travel itinerary (where you might have had to analyse different travel options to find the best one for you)
• Weighing up between two or more options (eg deciding on your university course)
• Undertaking competitor analysis tasks as part of work experience or an internship (eg if asked to evaluate the company's products or services against those of their key competitors).

What exercises could be used to assess analytical skills at an assessment centre or job interview?

At an assessment centre, analytical skills are most likely to be tested via a case study exercise, either in a group or individually. It’s likely that you will be given a dossier of information and you will need to assess the contents and use it to make recommendations to a client.

Your analytical thinking will also be on show if you are asked to give a presentation : the assessors will be interested in what information you choose to include and how you structure it.

Other analytical skills tests will vary according to the role and the employer. For example, it is common for aspiring solicitors to be given what’s known as an ‘article interview’. Candidates are supplied with some written information, such as a newspaper article, and are then asked questions on it in their interview. The analytical skills of would-be engineers, meanwhile, are usually tested by being given a technical problem (such as, in civil engineering, being asked to design an element). A candidate for a software engineer or programmer job might be asked to find errors in a piece of code or to write a product specification for a hypothetical client. An aspiring data analyst, meanwhile, might be asked to evaluate different software tools in advance and be asked to present their findings in an interview.

How is data analysis used in different jobs?

The way in which graduates use their analytical skills – and the types of decisions that they will make or contribute to – will vary considerably according to their profession. For example:

• Solicitors use analytical skills throughout their career, whether to work out how legislation and case law affects a client’s transaction, to judge if something is a relevant piece of evidence, to explain situations to clients, to assess whether contractual obligations have been reneged upon or to research the background of a case.
• Marketing executives most often use analytical skills to assess customer research and the performance of marketing campaigns – that is, to discern what is popular and to forecast future trends, using a range of metrics (such as social media interactions) and data tools (such as Google Analytics).
• Data analysts can find work in a range of sectors, including consulting, retail and marketing, but the role is often technology-focused and requires a computer science or statistics-based degree. As well as analysing and interpreting data, much of the role involves presenting it in an understandable format for non-technical colleagues or clients.
• Insurance underwriters take into account demographic data and financial models to decide whether to accept an application for insurance cover.

Analytical skills versus problem-solving skills: is there a difference?

Analytical skills are closely aligned with problem-solving skills and the two are often conflated in person specifications, but in fact they are separate and distinct sets of competencies. Sound analysis of a situation is an essential stage of problem solving, but you can use analytical thinking for purposes other than solving a problem: for example, by forecasting the likelihood of future events.

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This describes editorially independent and impartial content, which has been written and edited by the targetjobs content team. Any external contributors featuring in the article are in line with our non-advertorial policy, by which we mean that we do not promote one organisation over another.

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7 Critical Thinking and Evaluating Information

In this chapter, you will read a chapter on Critical Thinking and Evaluating Information from a module on Effective Learning Strategies, Student Success by Jazzabel Maya at Austin Community College, Creative Commons Attribution Non-Commercial Share Alike

Use warming up, working out, and cooling down strategies to read the chapter. You will participate in a discussion and write a journal after you finish reading.

Remember to write down the strategies you’re using to warm up, work out, and cool down.

LEARNING OBJECTIVES

By the end of this section, you will be able to:

• Define critical thinking
• Describe the role that logic plays in critical thinking
• Describe how both critical and creative thinking skills can be used to problem-solve
• Describe how critical thinking skills can be used to evaluate information
• Apply the CRAAP test to evaluate sources of information
• Identify strategies for developing yourself as a critical thinker

Critical Thinking and Evaluating Information

Critical Thinking

As a college student, you are tasked with engaging and expanding your thinking skills. One of the most important of these skills is critical thinking because it relates to nearly all tasks, situations, topics, careers, environments, challenges, and opportunities. It is a “domain-general” thinking skill, not one that is specific to a particular subject area.

What Is Critical Thinking?

Critical thinking  is clear, reasonable, reflective thinking focused on deciding what to believe or do. It means asking probing questions like “How do we know?” or “Is this true in every case or just in this instance?” It involves being skeptical and challenging assumptions rather than simply memorizing facts or blindly accepting what you hear or read.

Imagine, for example, that you’re reading a history textbook. You wonder who wrote it and why, because you detect certain biases in the writing. You find that the author has a limited scope of research focused only on a particular group within a population. In this case, your critical thinking reveals that there are “other sides to the story.”

Who are critical thinkers, and what characteristics do they have in common? Critical thinkers are usually curious and reflective people. They like to explore and probe new areas and seek knowledge, clarification, and new solutions. They ask pertinent questions, evaluate statements and arguments, and they distinguish between facts and opinion. They are also willing to examine their own beliefs, possessing a manner of humility that allows them to admit lack of knowledge or understanding when needed. They are open to changing their mind. Perhaps most of all, they actively enjoy learning, and seeking new knowledge is a lifelong pursuit. This may well be you!

No matter where you are on the road to being a critical thinker, you can always more fully develop and finely tune your skills. Doing so will help you develop more balanced arguments, express yourself clearly, read critically, and glean important information efficiently. Critical thinking skills will help you in any profession or any circumstance of life, from science to art to business to teaching. With critical thinking, you become a clearer thinker and problem solver.

Critical Thinking and Logic

Critical thinking is fundamentally a process of questioning information and data. You may question the information you read in a textbook, or you may question what a politician or a professor or a classmate says. You can also question a commonly-held belief or a new idea. With critical thinking, anything and everything is subject to question and examination for the purpose of logically constructing reasoned perspectives.

What Is Logic?

The word  logic  comes from the Ancient Greek  logike , referring to the science or art of reasoning. Using logic, a person evaluates arguments and reasoning and strives to distinguish between good and bad reasoning, or between truth and falsehood. Using logic, you can evaluate the ideas and claims of others, make good decisions, and form sound beliefs about the world. [1]

Questions of Logic in Critical Thinking

Let’s use a simple example of applying logic to a critical-thinking situation. In this hypothetical scenario, a man has a Ph.D. in political science, and he works as a professor at a local college. His wife works at the college, too. They have three young children in the local school system, and their family is well known in the community. The man is now running for political office. Are his credentials and experience sufficient for entering public office? Will he be effective in the political office? Some voters might believe that his personal life and current job, on the surface, suggest he will do well in the position, and they will vote for him. In truth, the characteristics described don’t guarantee that the man will do a good job. The information is somewhat irrelevant. What else might you want to know? How about whether the man had already held a political office and done a good job? In this case, we want to think critically about how much information is adequate in order to make a decision based on  logic  instead of  assumptions.

The following questions, presented in Figure 1, below, are ones you may apply to formulating a logical, reasoned perspective in the above scenario or any other situation:

• What’s happening?  Gather the basic information and begin to think of questions.
• Why is it important?  Ask yourself why it’s significant and whether or not you agree.
• What don’t I see?  Is there anything important missing?
• How do I know?  Ask yourself where the information came from and how it was constructed.
• Who is saying it?  What’s the position of the speaker and what is influencing them?
• What else?   What if?  What other ideas exist and are there other possibilities?

Problem-Solving with Critical Thinking

For most people, a typical day is filled with critical thinking and problem-solving challenges. In fact, critical thinking and problem-solving go hand-in-hand. They both refer to using knowledge, facts, and data to solve problems effectively. But with problem-solving, you are specifically identifying, selecting, and defending your solution. Below are some examples of using critical thinking to problem-solve:

• Your roommate was upset and said some unkind words to you, which put a crimp in the relationship. You try to see through the angry behaviors to determine how you might best support the roommate and help bring the relationship back to a comfortable spot.
• Your campus club has been languishing due to lack of participation and funds. The new club president, though, is a marketing major and has identified some strategies to interest students in joining and supporting the club. Implementation is forthcoming.
• Your final art class project challenges you to conceptualize form in new ways. On the last day of class when students present their projects, you describe the techniques you used to fulfill the assignment. You explain why and how you selected that approach.
• Your math teacher sees that the class is not quite grasping a concept. She uses clever questioning to dispel anxiety and guide you to a new understanding of the concept.
• You have a job interview for a position that you feel you are only partially qualified for, although you really want the job and you are excited about the prospects. You analyze how you will explain your skills and experiences in a way to show that you are a good match for the prospective employer.
• You are doing well in college, and most of your college and living expenses are covered. But there are some gaps between what you want and what you feel you can afford. You analyze your income, savings, and budget to better calculate what you will need to stay in college and maintain your desired level of spending.

Problem-Solving Action Checklist

Problem-solving can be an efficient and rewarding process, especially if you are organized and mindful of critical steps and strategies. Remember to assume the attributes of a good critical thinker: if you are curious, reflective, knowledge-seeking, open to change, probing, organized, and ethical, your challenge or problem will be less of a hurdle, and you’ll be in a good position to find intelligent solutions. The steps outlined in this checklist will help you adhere to these qualities in your approach to any problem:

Critical and Creative Thinking

Critical and creative thinking (described in more detail in Chapter 6: Theories of Learning) complement each other when it comes to problem-solving. The following words, by Dr. Andrew Robert Baker, are excerpted from his “Thinking Critically and Creatively” essay. Dr. Baker illuminates some of the many ways that college students will be exposed to critical and creative thinking and how it can enrich their learning experiences.

THINKING CRITICALLY AND CREATIVELY Critical thinking skills are perhaps the most fundamental skills involved in making judgments and solving problems. You use them every day, and you can continue improving them. The ability to think critically about a matter—to analyze a question, situation, or problem down to its most basic parts—is what helps us evaluate the accuracy and truthfulness of statements, claims, and information we read and hear. It is the sharp knife that, when honed, separates fact from fiction, honesty from lies, and the accurate from the misleading. We all use this skill to one degree or another almost every day. For example, we use critical thinking every day as we consider the latest consumer products and why one particular product is the best among its peers. Is it a quality product because a celebrity endorses it? Because a lot of other people may have used it? Because it is made by one company versus another? Or perhaps because it is made in one country or another? These are questions representative of critical thinking. The academic setting demands more of us in terms of critical thinking than everyday life. It demands that we evaluate information and analyze myriad issues. It is the environment where our critical thinking skills can be the difference between success and failure. In this environment we must consider information in an analytical, critical manner. We must ask questions—What is the source of this information? Is this source an expert one and what makes it so? Are there multiple perspectives to consider on an issue? Do multiple sources agree or disagree on an issue? Does quality research substantiate information or opinion? Do I have any personal biases that may affect my consideration of this information? It is only through purposeful, frequent, intentional questioning such as this that we can sharpen our critical thinking skills and improve as students, learners and researchers. While critical thinking analyzes information and roots out the true nature and facets of problems, it is creative thinking that drives progress forward when it comes to solving these problems. Exceptional creative thinkers are people that invent new solutions to existing problems that do not rely on past or current solutions. They are the ones who invent solution C when everyone else is still arguing between A and B. Creative thinking skills involve using strategies to clear the mind so that our thoughts and ideas can transcend the current limitations of a problem and allow us to see beyond barriers that prevent new solutions from being found. Brainstorming is the simplest example of intentional creative thinking that most people have tried at least once. With the quick generation of many ideas at once, we can block-out our brain’s natural tendency to limit our solution-generating abilities so we can access and combine many possible solutions/thoughts and invent new ones. It is sort of like sprinting through a race’s finish line only to find there is new track on the other side and we can keep going, if we choose. As with critical thinking, higher education both demands creative thinking from us and is the perfect place to practice and develop the skill. Everything from word problems in a math class, to opinion or persuasive speeches and papers, call upon our creative thinking skills to generate new solutions and perspectives in response to our professor’s demands. Creative thinking skills ask questions such as—What if? Why not? What else is out there? Can I combine perspectives/solutions? What is something no one else has brought-up? What is being forgotten/ignored? What about ______? It is the opening of doors and options that follows problem-identification. Consider an assignment that required you to compare two different authors on the topic of education and select and defend one as better. Now add to this scenario that your professor clearly prefers one author over the other. While critical thinking can get you as far as identifying the similarities and differences between these authors and evaluating their merits, it is creative thinking that you must use if you wish to challenge your professor’s opinion and invent new perspectives on the authors that have not previously been considered. So, what can we do to develop our critical and creative thinking skills? Although many students may dislike it, group work is an excellent way to develop our thinking skills. Many times I have heard from students their disdain for working in groups based on scheduling, varied levels of commitment to the group or project, and personality conflicts too, of course. True—it’s not always easy, but that is why it is so effective. When we work collaboratively on a project or problem we bring many brains to bear on a subject. These different brains will naturally develop varied ways of solving or explaining problems and examining information. To the observant individual we see that this places us in a constant state of back and forth critical/creative thinking modes. For example, in group work we are simultaneously analyzing information and generating solutions on our own, while challenging other’s analyses/ideas and responding to challenges to our own analyses/ideas. This is part of why students tend to avoid group work—it challenges us as thinkers and forces us to analyze others while defending ourselves, which is not something we are used to or comfortable with as most of our educational experiences involve solo work. Your professors know this—that’s why we assign it—to help you grow as students, learners, and thinkers! —Dr. Andrew Robert Baker,  Foundations of Academic Success: Words of Wisdom

Evaluating Information with Critical Thinking

Evaluating information can be one of the most complex tasks you will be faced with in college. But if you utilize the following four strategies, you will be well on your way to success:

• Read for understanding
• Examine arguments
• Clarify thinking
• Cultivate “habits of mind”

Read for Understanding

When you read, take notes or mark the text to track your thinking about what you are reading. As you make connections and ask questions in response to what you read,  you monitor your comprehension and enhance your long-term understanding of the material. You will want to mark important arguments and key facts. Indicate where you agree and disagree or have further questions. You don’t necessarily need to read every word, but make sure you understand the concepts or the intentions behind what is written. See the chapter on  Active Reading Strategies  for additional tips.

Examine Arguments

When you examine arguments or claims that an author, speaker, or other source is making, your goal is to identify and examine the hard facts. You can use the spectrum of authority strategy for this purpose. The spectrum of authority strategy assists you in identifying the “hot” end of an argument—feelings, beliefs, cultural influences, and societal influences—and the “cold” end of an argument—scientific influences. The most compelling arguments balance elements from both ends of the spectrum. The following video explains this strategy in further detail:

Clarify Thinking

When you use critical thinking to evaluate information, you need to clarify your thinking to yourself and likely to others. Doing this well is mainly a process of asking and answering probing questions, such as the logic questions discussed earlier. Design your questions to fit your needs, but be sure to cover adequate ground. What is the purpose? What question are we trying to answer? What point of view is being expressed? What assumptions are we or others making? What are the facts and data we know, and how do we know them? What are the concepts we’re working with? What are the conclusions, and do they make sense? What are the implications?

Cultivate “Habits of Mind”

“Habits of mind” are the personal commitments, values, and standards you have about the principle of good thinking. Consider your intellectual commitments, values, and standards. Do you approach problems with an open mind, a respect for truth, and an inquiring attitude? Some good habits to have when thinking critically are being receptive to having your opinions changed, having respect for others, being independent and not accepting something is true until you’ve had the time to examine the available evidence, being fair-minded, having respect for a reason, having an inquiring mind, not making assumptions, and always, especially, questioning your own conclusions—in other words, developing an intellectual work ethic. Try to work these qualities into your daily life.

In 2010, a textbook being used in fourth-grade classrooms in Virginia became big news for all the wrong reasons. The book,  Our Virginia  by Joy Masoff, had caught the attention of a parent who was helping her child do her homework, according to  an article in  The Washington Post . Carol Sheriff was a historian for the College of William and Mary and as she worked with her daughter, she began to notice some glaring historical errors, not the least of which was a passage which described how thousands of African Americans fought for the South during the Civil War.

Further investigation into the book revealed that, although the author had written textbooks on a variety of subjects, she was not a trained historian. The research she had done to write  Our Virginia,  and in particular the information she included about Black Confederate soldiers, was done through the Internet and included sources created by groups like the Sons of Confederate Veterans, an organization which promotes views of history that de-emphasize the role of slavery in the Civil War.

How did a book with errors like these come to be used as part of the curriculum and who was at fault? Was it Masoff for using untrustworthy sources for her research? Was it the editors who allowed the book to be published with these errors intact? Was it the school board for approving the book without more closely reviewing its accuracy?

There are a number of issues at play in the case of  Our Virginia , but there’s no question that evaluating sources is an important part of the research process and doesn’t just apply to Internet sources. Using inaccurate, irrelevant, or poorly researched sources can affect the quality of your own work. Being able to understand and apply the concepts that follow is crucial to becoming a more savvy user and creator of information.

When you begin evaluating sources, what should you consider? The  CRAAP test  is a series of common evaluative elements you can use to evaluate the  C urrency,  R elevance,  A uthority,  A ccuracy, and  P urpose of your sources. The CRAAP test was developed by librarians at California State University at Chico and it gives you a good, overall set of elements to look for when evaluating a resource. Let’s consider what each of these evaluative elements means. You can visit the ACC Library’s Web page for a tutorial on  Evaluating Information  using the CRAAP test.

One of the most important and interesting steps to take as you begin researching a subject is selecting the resources that will help you build your thesis and support your assertions. Certain topics require you to pay special attention to how current your resource is—because they are time sensitive, because they have evolved so much over the years, or because new research comes out on the topic so frequently. When evaluating the currency of an article, consider the following:

• When was the item written, and how frequently does the publication come out?
• Is there evidence of newly added or updated information in the item?
• If the information is dated, is it still suitable for your topic?
• How frequently does information change about your topic?

Understanding what resources are most applicable to your subject and why they are applicable can help you focus and refine your thesis. Many topics are broad and searching for information on them produces a wide range of resources. Narrowing your topic and focusing on resources specific to your needs can help reduce the piles of information and help you focus in on what is truly important to read and reference. When determining relevance consider the following:

• Does the item contain information relevant to your argument or thesis?
• Read the article’s introduction, thesis, and conclusion.
• Scan main headings and identify article keywords.
• For book resources, start with the index or table of contents—how wide a scope does the item have? Will you use part or all of this resource?
• Does the information presented support or refute your ideas?
• If the information refutes your ideas, how will this change your argument?
• Does the material provide you with current information?
• What is the material’s intended audience?

Understanding more about your information’s source helps you determine when, how, and where to use that information. Is your author an expert on the subject? Do they have some personal stake in the argument they are making? What is the author or information producer’s background? When determining the authority of your source, consider the following:

• What are the author’s credentials?
• What is the author’s level of education, experience, and/or occupation?
• What qualifies the author to write about this topic?
• What affiliations does the author have? Could these affiliations affect their position?
• What organization or body published the information? Is it authoritative? Does it have an explicit position or bias?

Determining where information comes from, if the evidence supports the information, and if the information has been reviewed or refereed can help you decide how and whether to use a source. When determining the accuracy of a source, consider the following:

• Is the source well-documented? Does it include footnotes, citations, or a bibliography?
• Is information in the source presented as fact, opinion, or propaganda? Are biases clear?
• Can you verify information from the references cited in the source?
• Is the information written clearly and free of typographical and grammatical mistakes? Does the source look to be edited before publication? A clean, well-presented paper does not always indicate accuracy, but usually at least means more eyes have been on the information.

Knowing why the information was created is a key to evaluation. Understanding the reason or purpose of the information, if the information has clear intentions, or if the information is fact, opinion, or propaganda will help you decide how and why to use information:

• Is the author’s purpose to inform, sell, persuade, or entertain?
• Does the source have an obvious bias or prejudice?
• Is the article presented from multiple points of view?
• Does the author omit important facts or data that might disprove their argument?
• Is the author’s language informal, joking, emotional, or impassioned?
• Is the information clearly supported by evidence?

When you feel overwhelmed by the information you are finding, the CRAAP test can help you determine which information is the most useful to your research topic. How you respond to what you find out using the CRAAP test will depend on your topic. Maybe you want to use two overtly biased resources to inform an overview of typical arguments in a particular field. Perhaps your topic is historical and currency means the past hundred years rather than the past one or two years. Use the CRAAP test, be knowledgeable about your topic, and you will be on your way to evaluating information efficiently and well!

Developing Yourself As a Critical Thinker

Critical thinking is a fundamental skill for college students, but it should also be a lifelong pursuit. Below are additional strategies to develop yourself as a critical thinker in college and in everyday life:

• Reflect and practice : Always reflect on what you’ve learned. Is it true all the time? How did you arrive at your conclusions?
• Use wasted time : It’s certainly important to make time for relaxing, but if you find you are indulging in too much of a good thing, think about using your time more constructively. Determine when you do your best thinking and try to learn something new during that part of the day.
• Redefine the way you see things : It can be very uninteresting to always think the same way. Challenge yourself to see familiar things in new ways. Put yourself in someone else’s shoes and consider things from a different angle or perspective.  If you’re trying to solve a problem, list all your concerns: what you need in order to solve it, who can help, what some possible barriers might be, etc. It’s often possible to reframe a problem as an opportunity. Try to find a solution where there seems to be none.
• Analyze the influences on your thinking and in your life : Why do you think or feel the way you do? Analyze your influences. Think about who in your life influences you. Do you feel or react a certain way because of social convention, or because you believe it is what is expected of you? Try to break out of any molds that may be constricting you.
• Express yourself : Critical thinking also involves being able to express yourself clearly. Most important in expressing yourself clearly is stating one point at a time. You might be inclined to argue every thought, but you might have greater impact if you focus just on your main arguments. This will help others to follow your thinking clearly. For more abstract ideas, assume that your audience may not understand. Provide examples, analogies, or metaphors where you can.
• Enhance your wellness : It’s easier to think critically when you take care of your mental and physical health. Try taking activity breaks throughout the day to reach 30 to 60 minutes of physical activity each day. Scheduling physical activity into your day can help lower stress and increase mental alertness. Also,  do your most difficult work when you have the most energy . Think about the time of day you are most effective and have the most energy. Plan to do your most difficult work during these times. And be sure to  reach out for help i f you feel you need assistance with your mental or physical health (see  Maintaining Your Mental and Physical Health  for more information).

Complete Section #2 Below: ACTIVITY: REFLECT ON CRITICAL THINKING

Key takeaways.

• Critical thinking is logical and reflective thinking focused on deciding what to believe or do.
• Critical thinking involves questioning and evaluating information.
• Critical and creative thinking both contribute to our ability to solve problems in a variety of contexts.
• Evaluating information is a complex, but essential, process. You can use the CRAAP test to help determine if sources and information are reliable.
• You can take specific actions to develop and strengthen your critical thinking skills.

Use the warm up, work out, and cool down strategies for a discussion.

Prepare for a discussion by writing down the main ideas and most important supporting points in this chapter. Prepare several of your own responses to the supporting points. These might be examples of how you use critical thinking in your life. What questions might you be prepared to ask your fellow students during this discussion.

After the discussion, reflect on what you’ve learned from the other students.

Use warm up, work out, and cool down strategies for this journal writing activity.

Think about someone you consider to be a critical thinker (friend, professor, historical figure, etc). What qualities does he/she have?

• Review some of the critical thinking strategies discussed on this page. Pick one strategy that makes sense to you. How can you apply this critical thinking technique to your academic work?
• Habits of mind are attitudes and beliefs that influence how you approach the world (i.e., inquiring attitude, open mind, respect for truth, etc). What is one habit of mind you would like to actively develop over the next year? How will you develop a daily practice to cultivate this habit?
• Write your responses in journal form, and submit according to your instructor’s guidelines.

Academic Literacy Copyright © by Lori-Beth Larsen is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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Module 1: Success Skills

Critical thinking, introduction, learning objectives.

• define critical thinking
• identify the role that logic plays in critical thinking
• apply critical thinking skills to problem-solving scenarios
• apply critical thinking skills to evaluation of information

Consider these thoughts about the critical thinking process, and how it applies not just to our school lives but also our personal and professional lives.

“Thinking Critically and Creatively”

Critical thinking skills are perhaps the most fundamental skills involved in making judgments and solving problems. You use them every day, and you can continue improving them.

The ability to think critically about a matter—to analyze a question, situation, or problem down to its most basic parts—is what helps us evaluate the accuracy and truthfulness of statements, claims, and information we read and hear. It is the sharp knife that, when honed, separates fact from fiction, honesty from lies, and the accurate from the misleading. We all use this skill to one degree or another almost every day. For example, we use critical thinking every day as we consider the latest consumer products and why one particular product is the best among its peers. Is it a quality product because a celebrity endorses it? Because a lot of other people may have used it? Because it is made by one company versus another? Or perhaps because it is made in one country or another? These are questions representative of critical thinking.

The academic setting demands more of us in terms of critical thinking than everyday life. It demands that we evaluate information and analyze myriad issues. It is the environment where our critical thinking skills can be the difference between success and failure. In this environment we must consider information in an analytical, critical manner. We must ask questions—What is the source of this information? Is this source an expert one and what makes it so? Are there multiple perspectives to consider on an issue? Do multiple sources agree or disagree on an issue? Does quality research substantiate information or opinion? Do I have any personal biases that may affect my consideration of this information?

It is only through purposeful, frequent, intentional questioning such as this that we can sharpen our critical thinking skills and improve as students, learners and researchers.

—Dr. Andrew Robert Baker,  Foundations of Academic Success: Words of Wisdom

Defining Critical Thinking

Thinking comes naturally. You don’t have to make it happen—it just does. But you can make it happen in different ways. For example, you can think positively or negatively. You can think with “heart” and you can think with rational judgment. You can also think strategically and analytically, and mathematically and scientifically. These are a few of multiple ways in which the mind can process thought.

What are some forms of thinking you use? When do you use them, and why?

As a college student, you are tasked with engaging and expanding your thinking skills. One of the most important of these skills is critical thinking. Critical thinking is important because it relates to nearly all tasks, situations, topics, careers, environments, challenges, and opportunities. It’s not restricted to a particular subject area.

Critical thinking is clear, reasonable, reflective thinking focused on deciding what to believe or do. It means asking probing questions like, “How do we know?” or “Is this true in every case or just in this instance?” It involves being skeptical and challenging assumptions, rather than simply memorizing facts or blindly accepting what you hear or read.

Imagine, for example, that you’re reading a history textbook. You wonder who wrote it and why, because you detect certain assumptions in the writing. You find that the author has a limited scope of research focused only on a particular group within a population. In this case, your critical thinking reveals that there are “other sides to the story.”

Who are critical thinkers, and what characteristics do they have in common? Critical thinkers are usually curious and reflective people. They like to explore and probe new areas and seek knowledge, clarification, and new solutions. They ask pertinent questions, evaluate statements and arguments, and they distinguish between facts and opinion. They are also willing to examine their own beliefs, possessing a manner of humility that allows them to admit lack of knowledge or understanding when needed. They are open to changing their mind. Perhaps most of all, they actively enjoy learning, and seeking new knowledge is a lifelong pursuit.

This may well be you!

No matter where you are on the road to being a critical thinker, you can always more fully develop your skills. Doing so will help you develop more balanced arguments, express yourself clearly, read critically, and absorb important information efficiently. Critical thinking skills will help you in any profession or any circumstance of life, from science to art to business to teaching.

Critical Thinking in Action

The following video, from Lawrence Bland, presents the major concepts and benefits of critical thinking.

Critical Thinking and Logic

Critical thinking is fundamentally a process of questioning information and data. You may question the information you read in a textbook, or you may question what a politician or a professor or a classmate says. You can also question a commonly-held belief or a new idea. With critical thinking, anything and everything is subject to question and examination.

Logic’s Relationship to Critical Thinking

The word logic comes from the Ancient Greek logike , referring to the science or art of reasoning. Using logic, a person evaluates arguments and strives to distinguish between good and bad reasoning, or between truth and falsehood. Using logic, you can evaluate ideas or claims people make, make good decisions, and form sound beliefs about the world. [1]

Questions of Logic in Critical Thinking

Let’s use a simple example of applying logic to a critical-thinking situation. In this hypothetical scenario, a man has a PhD in political science, and he works as a professor at a local college. His wife works at the college, too. They have three young children in the local school system, and their family is well known in the community.

The man is now running for political office. Are his credentials and experience sufficient for entering public office? Will he be effective in the political office? Some voters might believe that his personal life and current job, on the surface, suggest he will do well in the position, and they will vote for him.

In truth, the characteristics described don’t guarantee that the man will do a good job. The information is somewhat irrelevant. What else might you want to know? How about whether the man had already held a political office and done a good job? In this case, we want to ask, How much information is adequate in order to make a decision based on logic instead of assumptions?

The following questions, presented in Figure 1, below, are ones you may apply to formulating a logical, reasoned perspective in the above scenario or any other situation:

• What’s happening? Gather the basic information and begin to think of questions.
• Why is it important? Ask yourself why it’s significant and whether or not you agree.
• What don’t I see? Is there anything important missing?
• How do I know? Ask yourself where the information came from and how it was constructed.
• Who is saying it? What’s the position of the speaker and what is influencing them?
• What else? What if? What other ideas exist and are there other possibilities?

Problem-Solving With Critical Thinking

For most people, a typical day is filled with critical thinking and problem-solving challenges. In fact, critical thinking and problem-solving go hand-in-hand. They both refer to using knowledge, facts, and data to solve problems effectively. But with problem-solving, you are specifically identifying, selecting, and defending your solution. Below are some examples of using critical thinking to problem-solve:

• Your roommate was upset and said some unkind words to you, which put a crimp in your relationship. You try to see through the angry behaviors to determine how you might best support your roommate and help bring your relationship back to a comfortable spot.

• Your final art class project challenges you to conceptualize form in new ways. On the last day of class when students present their projects, you describe the techniques you used to fulfill the assignment. You explain why and how you selected that approach.
• Your math teacher sees that the class is not quite grasping a concept. She uses clever questioning to dispel anxiety and guide you to new understanding of the concept.
• You have a job interview for a position that you feel you are only partially qualified for, although you really want the job and you are excited about the prospects. You analyze how you will explain your skills and experiences in a way to show that you are a good match for the prospective employer.
• You are doing well in college, and most of your college and living expenses are covered. But there are some gaps between what you want and what you feel you can afford. You analyze your income, savings, and budget to better calculate what you will need to stay in college and maintain your desired level of spending.

Problem-Solving Action Checklist

Problem-solving can be an efficient and rewarding process, especially if you are organized and mindful of critical steps and strategies. Remember, too, to assume the attributes of a good critical thinker. If you are curious, reflective, knowledge-seeking, open to change, probing, organized, and ethical, your challenge or problem will be less of a hurdle, and you’ll be in a good position to find intelligent solutions.

Evaluating Information With Critical Thinking

Evaluating information can be one of the most complex tasks you will be faced with in college. But if you utilize the following four strategies, you will be well on your way to success:

• Read for understanding by using text coding
• Examine arguments
• Clarify thinking

1. Read for Understanding Using Text Coding

When you read and take notes, use the text coding strategy . Text coding is a way of tracking your thinking while reading. It entails marking the text and recording what you are thinking either in the margins or perhaps on Post-it notes. As you make connections and ask questions in response to what you read,  you monitor your comprehension and enhance your long-term understanding of the material.

With text coding, mark important arguments and key facts. Indicate where you agree and disagree or have further questions. You don’t necessarily need to read every word, but make sure you understand the concepts or the intentions behind what is written. Feel free to develop your own shorthand style when reading or taking notes. The following are a few options to consider using while coding text.

See more text coding from PBWorks and Collaborative for Teaching and Learning .

2. Examine Arguments

When you examine arguments or claims that an author, speaker, or other source is making, your goal is to identify and examine the hard facts. You can use the spectrum of authority strategy for this purpose. The spectrum of authority strategy assists you in identifying the “hot” end of an argument—feelings, beliefs, cultural influences, and societal influences—and the “cold” end of an argument—scientific influences. The following video explains this strategy.

3. Clarify Thinking

When you use critical thinking to evaluate information, you need to clarify your thinking to yourself and likely to others. Doing this well is mainly a process of asking and answering probing questions, such as the logic questions discussed earlier. Design your questions to fit your needs, but be sure to cover adequate ground. What is the purpose? What question are we trying to answer? What point of view is being expressed? What assumptions are we or others making? What are the facts and data we know, and how do we know them? What are the concepts we’re working with? What are the conclusions, and do they make sense? What are the implications?

4. Cultivate “Habits of Mind”

“Habits of mind” are the personal commitments, values, and standards you have about the principle of good thinking. Consider your intellectual commitments, values, and standards. Do you approach problems with an open mind, a respect for truth, and an inquiring attitude? Some good habits to have when thinking critically are being receptive to having your opinions changed, having respect for others, being independent and not accepting something is true until you’ve had the time to examine the available evidence, being fair-minded, having respect for a reason, having an inquiring mind, not making assumptions, and always, especially, questioning your own conclusions—in other words, developing an intellectual work ethic. Try to work these qualities into your daily life.

• "logic." Wordnik . n.d. Web. 16 Feb 2016 . ↵
• "Student Success-Thinking Critically In Class and Online."  Critical Thinking Gateway . St Petersburg College, n.d. Web. 16 Feb 2016. ↵
• Outcome: Critical Thinking. Provided by : Lumen Learning. License : CC BY: Attribution
• Self Check: Critical Thinking. Provided by : Lumen Learning. License : CC BY: Attribution
• Foundations of Academic Success. Authored by : Thomas C. Priester, editor. Provided by : Open SUNY Textbooks. Located at : http://textbooks.opensuny.org/foundations-of-academic-success/ . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike
• Image of woman thinking. Authored by : Moyan Brenn. Located at : https://flic.kr/p/8YV4K5 . License : CC BY: Attribution
• Critical Thinking. Provided by : Critical and Creative Thinking Program. Located at : http://cct.wikispaces.umb.edu/Critical+Thinking . License : CC BY: Attribution
• Critical Thinking Skills. Authored by : Linda Bruce. Provided by : Lumen Learning. Project : https://courses.lumenlearning.com/lumencollegesuccess/chapter/critical-thinking-skills/. License : CC BY: Attribution
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8.1 Information and Critical Thinking

Learning outcomes.

By the end of this section, you will be able to:

• Distinguish between fact and opinion.
• Recognize bias in reading and in yourself.
• Ask critical thinking questions to explore an idea for a report.

Knowledge in the social and natural sciences and technical fields is often focused on data and ideas that can be verified by observing, measuring, and testing. Accordingly, writers in these fields place high value on neutral and objective case analysis and inferences based on the careful examination of data. Put another way, writers describe and analyze results as they understand them. Likewise, writers in these fields avoid subjectivity , including personal opinions, speculations, and bias. As the writer of an analytical report, you need to know the difference between fact and opinion, be able to identify bias, and think critically and analytically.

Distinguishing Fact from Opinion

An analytical report provides information based on facts. Put simply, facts are statements that can be proven or whose truth can be inferred.

It may be difficult to distinguish fact from opinion or allegation. As a writer, use a critical eye to examine what you read. The following are examples of factual statements:

• Article I, Section 1 of the U.S. Constitution specifies that the legislative branch of the government consists of the Senate and the House of Representatives.
• The school board voted to approve the administration’s proposal.

Facts that use numbers are called statistics . Some numbers are stated directly:

• The earth’s average land and ocean surface temperature in March 2020 was 2.09 degrees Fahrenheit higher than the average surface temperature during the 20th century.
• The total number of ballots cast in the 2020 presidential election was approximately 159 million.
• The survey results showed that 45 percent of first-year students at this university attended every class, whether in person or online.

Other numbers are implied:

• Mercury is the planet closest to the sun.
• College tuition and fees have risen in the past decade.

Factual statements such as those above stand in contrast to opinions , which are statements of belief or value. Opinions form the basis of claims that are supported by evidence in argumentative writing, but they should be avoided in informative and analytical writing. Here are two statements of opinion about an increase in college tuition and fees:

• Although tuition and fees have risen, the value of a college education is worth the cost.
• The increase in college tuition and fees over the past 10 years has placed an unreasonably heavy financial burden on students.

Both statements indicate that the writer will make an argument. In the first, the writer will defend the increases in college tuition and fees. In the second, the writer will argue that the increases in tuition and fees have made college too expensive. In both arguments, the writer will support the argument with factual evidence. See Proposal: Writing about Problems and Solutions for more information about fact and opinion.

Want to know more about facts? Read the blog post Fact-Checking 101 by Laura McClure , posted to the TED-Ed website.

Recognizing Bias

In addition to distinguishing between fact and opinion, it is important to recognize bias. Bias is commonly defined as a preconceived opinion about something—a subject, an idea, a person, or a group of people. As the writer of a report, you will learn to recognize bias in yourself and in the information you gather.

Bias in What You Read

Some writing is intentionally biased and intended to persuade, such as the editorials and opinion pieces described above. However, a report and the evidence on which it is based should not be heavily biased. Bias becomes a problem when a source you believe to be neutral, objective, and trustworthy presents information that attempts to sway your opinion. Identifying Bias , posted by Tyler Rablin , is a helpful guide to recognizing bias.

As you consider sources for your report, the following tips can also help you spot bias and read critically:

• Determine the writer’s purpose. Is the writer simply informing you or trying to persuade you?
• Research the author. Is the writer known for taking a side on the topic of the writing? Is the writer considered an expert?
• Distinguish between fact and opinion. Take note of the number of facts and opinions throughout the source.
• Pay attention to the language and what the writer emphasizes. Does the author use emotionally loaded, inflammatory words or descriptions intended to sway readers? What do the title, introduction, and any headings tell you about the author’s approach to the subject?
• Read multiple sources on the topic. Learn whether the source is leaving out or glossing over important information and credible views.
• Look critically at the images and any media that support the writing. Do they reinforce positive or negative aspects of the subject?

Bias in Yourself

Most individuals bring what psychologists call cognitive bias to their interactions with information or with other people. Cognitive bias influences the way people gather and process new information. As you research information for a report, also be aware of confirmation bias . This is the tendency to seek out and accept information that supports (or confirms) a belief you already have and may cause you to ignore or dismiss information that challenges that belief. A related bias is the false consensus effect , which is the tendency to overestimate the extent to which other people agree with your beliefs.

For example, perhaps you believe strongly that college tuition is too high and that tuition should be free at the public colleges and universities in your state. With that belief, you are likely to be more receptive to facts and statistics showing that tuition-free college benefits students by boosting graduation rates and improving financial security after college, in part because the sources may seem more mainstream. However, if you believe strongly that tuition should not be free, you are likely to be more receptive to facts and statistics showing that students who don’t pay for college are less likely to be serious about school and take longer to graduate—again, because the sources may seem more mainstream.

Asking Critical Questions about a Topic for a Report

As you consider a topic for a report, note the ideas that occur to you, interesting information you read, and what you already know. Answer the following questions about potential topics to help you understand a topic in a suitably analytical framework for a report.

• What is/was the cause of ________?
• What is/was the effect of ________?
• How does/did ________ compare or contrast with another similar event, idea, or item?
• What makes/made ________ a problem?
• What are/were some possible solutions to ________?
• What beliefs do I have about ________?
• What aspects of ________ do I need to learn more about to write a report about it?

In the report that appears later in this chapter, student Trevor Garcia analyzes the U.S. response to the COVID-19 pandemic in 2020. Trevor began thinking about his topic with the question What was the U.S. response to the COVID-19 pandemic? Because he had lived through 2020, he was able to draw upon personal experience: his school closed, his mother was laid off, and his family’s finances were tight. As he researched his question, he moved beyond the information he gathered from his own experiences and discovered that the United States had failed in several key areas. He then answered the questions below to arrive at an analytical framework:

• What was the cause of the poor U.S. response to the COVID-19 pandemic in 2020?
• What was the effect of the U.S. response to the COVID-19 pandemic in 2020?
• How did the U.S. response to the COVID-19 pandemic compare/contrast with the responses of other countries?
• What are some possible solutions to the U.S. response to the COVID-19 pandemic?
• What do I already believe about the U.S. response to the COVID-19 pandemic?
• What aspects of the U.S. response to the COVID-19 pandemic do I need to learn more about?

For his report, Trevor chose to focus on the first question: What was the cause of the poor U.S. response to the COVID-19 pandemic in 2020?

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• Authors: Michelle Bachelor Robinson, Maria Jerskey, featuring Toby Fulwiler
• Publisher/website: OpenStax
• Book title: Writing Guide with Handbook
• Publication date: Dec 21, 2021
• Location: Houston, Texas
• Book URL: https://openstax.org/books/writing-guide/pages/1-unit-introduction
• Section URL: https://openstax.org/books/writing-guide/pages/8-1-information-and-critical-thinking

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