cover letter for employment services

In an increasingly digitized world, where customer-centric strategies are vital for business success, I am thrilled to apply for the [Job Title] position at HubSpot."

Unhelpful Cover Letter Introduction:

"To Whom it May Concern,

I am applying for the [Job Title] position at HubSpot. I have some experience in marketing and can help your clients grow their businesses."

Relevant Professional Experience

It can be tempting to use the same cover letter for every job. After all, it‘s about your experience, isn’t it? But it's not enough to rephrase the work history in your resume.

Recruiters and hiring managers are looking to fill a specific role, so you need to show how your experience translates to their unique needs.

So, the body of a great cover letter should showcase the specific professional experiences that are relevant to the job you're applying for. Emphasize your accomplishments and skills that directly relate to what the job needs.

To speed up this part of the cover letter writing process, start by creating a list of your transferable skills . Drafting this list can help you quickly focus on the skills to highlight in your cover letter.

Then, use AI tools to summarize job descriptions and narrow in on where your experience and the needs of the role you're applying for overlap. This post is full of useful AI assistant tools if you're new to AI.

Helpful Cover Letter Experience:

“At [Company Name], I had the opportunity to assist a global ecommerce retailer in enhancing their online customer experience. By conducting in-depth market research and customer journey mapping, I identified pain points and areas of improvement in their website navigation and user interface.”

Unhelpful Cover Letter Experience:

“I also worked with an ecommerce retailer to improve the customer experience. We did some surveys and training, and they were happy with the results.”

Useful Examples

To make your cover letter stand out, add specific examples that show how you've solved problems or gotten results in past roles.

Quantify your accomplishments whenever possible, using data to give the reader a clear understanding of your impact.

Helpful Cover Letter Example:

“I lead a team of five content writers while increasing website traffic by 18% year-over-year.”

Unhelpful Cover Letter Example:

“I have a great track record of leadership and achieving fantastic results.”

Research and Company Knowledge

Hiring teams aren‘t hiring anyone with the skills to do the job. They’re hiring a person they'll work alongside at their specific company.

So, to show that you‘re not just looking for any job anywhere, share your knowledge of the company’s industry, values, and culture in your cover letter.

Spend some time on the company website and take notes on what makes this business interesting to you and why you would want to work there.

Then, explain how your skills align with the company's mission and goals and explain how you could add to their chances of success. This will showcase your interest in the company and help them see if you are a good cultural fit.

Helpful Cover Letter Research:

“I was particularly drawn to HubSpot not only for its industry-leading solutions but also for its exceptional company culture. HubSpot's commitment to employee development and fostering a collaborative environment is evident in its recognition as a top workplace consistently. I strongly believe that my passion for continuous learning, self-motivation, and dedication to contributing to a team will make me a valuable asset to HubSpot.”

Unhelpful Cover Letter Research:

“I have been inspired by HubSpot's commitment to inbound marketing and its comprehensive suite of solutions. HubSpot's dedication to providing valuable content and fostering meaningful relationships aligns with my own values and aspirations.”

Clear Writing

Your cover letter needs to pack in a lot of important information. But it's also important that your cover letter is clear and concise.

To accomplish this, use professional but easy-to-understand language. Be sure to remove any grammar or spelling errors and avoid lengthy paragraphs and avoid jargon or overly technical language.

You may also want to use bullet points to make your letter easier to skim. Then, proofread your cover letter for clarity or ask a friend to proofread it for you.

• Guide to Becoming a Better Writer
• Tips for Simplifying Your Writing

Helpful Cover Letter Writing:

"In addition to my academic accomplishments, I gained valuable practical experience through internships at respected law firms.

Working alongside experienced attorneys, I assisted in providing legal support to clients. This hands-on experience helped me develop a deep understanding of client needs and enhanced my ability to effectively communicate complex legal concepts in a straightforward manner."

Unhelpful Cover Letter Writing:

"Furthermore, as a complement to my academic accomplishments, I have garnered invaluable practical experience through internships at esteemed law firms.

Throughout these placements, I actively collaborated with seasoned attorneys to conduct due diligence and furnish clients with comprehensive legal support. Notably, these experiences fostered a profound comprehension of client necessities, whilst honing my legal acumen to articulately convey intricate legal principles within a lucid and concise framework, adhering to applicable precedents and statutes of limitations."

Genuine Interest and Enthusiasm

Find ways to convey your passion for the role and how excited you are to contribute to the company you're applying to. At the same time, make sure your interest feels authentic and outline how it aligns with your career goals.

Your ultimate goal is an enthusiastic letter that feels honest and leaves a lasting positive impression.

Showing excitement in writing doesn't come naturally for everyone. A few tips that can help you boost the genuine enthusiasm in your letter:

• Record audio of yourself speaking about the role, then use voice-to-text technology to transcribe and add these sections to your letter.
• Choose your words carefully .
• Write in active voice.

Helpful Cover Letter Tone:

“I am genuinely enthusiastic about the prospect of joining [Company/Organization Name] as an accountant. My combination of technical proficiency, eagerness to learn, and strong attention to detail make me an ideal candidate for this role. I am confident that my dedication, reliability, and passion for accounting will contribute to the continued success of your organization.”

Unhelpful Cover Letter Tone:

“Honestly, I can hardly contain my excitement when it comes to reconciliations, financial statement analysis, and tax regulations! Engaging in spirited discussions with professors and classmates has allowed me to foster an unbreakable bond with the fascinating world of accounting, and I'm positively bursting with enthusiasm at the prospect of applying my skills in a professional setting.”

Memorable Conclusion

End your cover letter on a strong note. Summarize your top qualifications, restate your interest in the position, and express your interest in future communication.

Then, thank your reader for their time and consideration and include your contact information for easy follow-up.

To make your conclusion memorable, think about what parts of your letter you‘d most like the hiring manager to keep top of mind. Then, consider your word choice and phrasing. If you’re feeling stuck, this list of ways to close an email can help.

Helpful Cover Letter Conclusion:

"Thank you for considering my application. I am excited about the opportunity to further discuss how my qualifications align with the needs of Greenpeace. Please feel free to contact me at your convenience to arrange an interview.

Together, let's make a lasting impact on our planet.

[Your Name]"

Unhelpful Cover Letter Conclusion:

"Thank you for considering my application. I look forward to the possibility of discussing my qualifications further and how I can contribute to Greenpeace's mission. Please feel free to contact me at your convenience to arrange an interview.

I’d like to add another stage to the job search: experimentation.

In today’s competitive landscape, it’s so easy to feel defeated, less-than-good-enough, or like giving up your job search.

But don’t let the process become so monotonous. Have fun discovering the qualitative data I’ve discussed here — then, have even more by getting creative with your cover letter composition.

I certainly can’t guarantee that every prospective employer will respond positively — or at all — to even the most unique, compelling cover letter. But the one that’s right for you will.

So, get inspired by these examples and templates. Write an incredible cover letter that shows the hiring team at your dream job exactly who you are.

Editor's note: This post was originally published in October 2020 and has been updated for comprehensiveness. This article was written by a human, but our team uses AI in our editorial process. Check out our full disclosure to learn more about how we use AI.

Don't forget to share this post!

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5 minute read

Cover Letter Examples and Samples

Cover letters allow you to introduce yourself to the employer and explain why you are the right fit for the job. here is why it is an essential tool in your job search..

What is a Cover Letter For? 

When it comes to job hunting, one document that comes to mind is a cover letter. You may have heard about it, but do you really know what it is for? A cover letter is essentially a formal letter that accompanies your resume or job application. It allows you to introduce yourself to the employer and explain why you are the right fit for the job. Here is why it is an essential tool in your job search.

Introducing Yourself:

The first purpose of a cover letter is to introduce yourself to the employer. You can provide details such as your name, contact information, and any relevant professional or academic background. It gives the employer an idea of who you are and sets the tone for the rest of the cover letter.

Expressing Interest:

One of the most important functions of a cover letter is to demonstrate your interest in the job and the company. This is where you can explain why you are interested in the particular position and how it fits with your career goals. This shows that you are genuinely enthusiastic about the job and that you have done your research on the company.

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Highlighting Qualifications:

Another key function of a cover letter is to highlight your qualifications. You can expand on specific points from your resume to provide more context and explain how they relate to the job you are applying for. This is your chance to showcase your skills and experiences that make you a strong fit for the role.

Personalising Your Application:

One mistake that many job seekers make is sending the same cover letter to every job they apply for. A well-crafted cover letter can be tailored to match the requirements and values of the company you’re applying to. Personalising your cover letter to the company shows that you have done your research and are a good fit for the company culture.

Showcasing Communication Skills:

Writing a clear, well-structured, and error-free cover letter demonstrates your communication and writing skills, which are valuable in many job roles. It is essential to proofread your cover letter carefully, as it reflects on your attention to detail and professionalism.

Differentiating Yourself:

Finally, a cover letter allows you to stand out from other applicants and make a memorable impression on the employer. It is your chance to express your personality and professionalism , which can leave a lasting impression on the employer.

Requesting an Interview:

Toward the end of the cover letter, expressing your desire for an interview is customary. This is your chance to explicitly state that you would like to discuss your qualifications further and take the following steps in the hiring process.

In conclusion, a cover letter is a crucial part of a job application. It serves as a personalised introduction to your resume and gives you the opportunity to explain why you are the right fit for the job. By highlighting your qualifications and personalising your application, you can increase your chances of being invited for an interview and ultimately landing your dream job.

Find your next job on MyCareersFuture. We have over 100,000 job opportunities daily for you.

Brief overview of the different types of cover letters and samples

Depending on the situation, there are several types of cover letters that you can use to put your best foot forward. Here, we take a closer look at the different types of cover letters and samples to help you choose the most appropriate one for your situation.

1. Application Letter

This is the most common type of cover letter, and it’s used when applying for a specific job opening. An application letter should include an introduction that grabs the employer’s attention, a brief summary of your qualifications and experience highlighting your skills and achievements, and a closing statement expressing your interest in the position and the company.

Dear [Employer’s Name],

I am writing to apply for the [Job Title] position at [Company Name], as advertised on [Job Board/Company Website] on [Date]. I am thrilled to express my strong interest in this position and to highlight how my unique combination of [X years of] experience in [Relevant Skill/Industry] and [Additional Relevant Education or Certification] make me an ideal candidate for this role.

As a highly skilled [Previous Position], I have [Achievement or Responsibility that Demonstrates Relevant Skills and Abilities]. This experience has enhanced my expertise in [Specific Skills Relevant to the Job], and I am enthusiastic about the opportunity to bring my knowledge and skills to [Company Name]. Furthermore, my additional experience in [Additional Relevant Skills] and my ability to [Mention Any Additional Relevant Skills or Qualifications] position me as a highly qualified candidate.

I am drawn to [Company Name] because of its reputation for [Company’s Unique Selling Point or Mission Statement], and I am eager to contribute to the mission of an organisation that embodies [Specific Company Values or Initiatives]. My research shows that [Company Name] has an outstanding record of embracing innovation, cultivating creativity, and driving progress. I am confident that my skills in [Relevant Skills] and my dedication to [Specific Traits/Values] make me an excellent candidate who will support [Company Name] in achieving its goals.

Enclosed is my resume, which provides additional information about my academic background, professional experience, and notable achievements. I am excited to discuss further how my skills align with the requirements of [Company] goals and vision, contribute to your ongoing projects, and drive progress forward. I believe I can bring significant value to your team and be a valuable asset to your organisation.

Thank you for considering my application, and I look forward to the opportunity to discuss my qualifications further. Please do not hesitate to contact me at [Your Phone Number] or [Your Email Address] to schedule an interview.

[Your Full Name]

Dear Ms. Tamara,

I am writing to apply for the Sales Manager position at X Corp , as advertised on MyCareersFuture on 1-Jan-23. I am thrilled to express my strong interest in this position and to highlight how my unique combination of 8 years of experience managing sales operations experience in the Financial Industry and Certified Professional Salesperson (CPSP) make me an ideal candidate for this role.

As a highly skilled Sales Operation Manager, I have increased revenue by 40% within two years by implementing a new sales strategy and refining our team’s outreach techniques. This experience has enhanced my expertise in analysing market trends, identifying key opportunities, and fostering strong relationships with clients and team members. I  am enthusiastic about the opportunity to bring my knowledge and skills to X Corp . 

Furthermore, my additional experience as a sales team manager with a proven track record of leading teams to develop and implement new products and services that not only meet but exceed customer needs  positions me as a highly qualified candidate.

I am drawn to X Corp because of its reputation as the world’s 1 Customer Relationship Management. I  am eager to contribute to the mission of an organisation that embodies innovation and customer success. My research shows that X Corp has an outstanding record of embracing innovation, cultivating creativity, and driving progress. I am confident that my skills in sales and my dedication to customer success make me an excellent candidate who will support X Corp in achieving its goals.

Enclosed is my resume, which provides additional information about my academic background, professional experience, and notable achievements. I am excited to discuss further how my skills align with the requirements of X Corp’s vision and goals and, contribute to your ongoing projects, and drive progress forward. I believe I can bring significant value to your team and be a valuable asset to your organisation.

Thank you for considering my application, and I look forward to the opportunity to discuss my qualifications further. Please do not hesitate to contact me at  +65 9000 0000 or Cindy @email.com to schedule an interview.

Need personalised guidance in your job search? Register for a complimentary session with WSG’s Career Matching Services today and get the support you need.

2. Networking/Prospecting Cover Letter

A networking cover letter is used when you’re interested in job opportunities within a specific industry or company, even if there are no current job postings. The goal is to build a professional connection and express your interest in potential future roles. In this type of letter, it’s important to introduce yourself, explain your goals and interests, and provide examples of relevant experience.

I hope this letter finds you well. I am writing to express my keen interest in exploring career opportunities with [Company Name]. As someone who is passionate about [Your Field], I have been following [Company Name] ‘s progress with great interest, and I believe my skills could be an asset to your team.

I am a highly motivated and accomplished [Your Field] professional with [Number of Years] years of experience. I have honed my skills in [Specific Area], [Specific Area], and [Specific Area]. Throughout my career, I have dedicated myself to [Mention Relevant Achievement], and I am always seeking new challenges and opportunities to grow professionally.

I am particularly impressed by [Company Name] ‘s reputation for [Mention Specific Aspect of the Company, such as Innovation, Quality, or Customer Service]. Your company’s commitment to [Mention Relevant Company Goals] aligns with my own values and professional goals.

Here are a few highlights of my qualifications:

[Highlight a Key Skill or Achievement Relevant to the Company’s Needs], which has enabled me to [Mention Relevant Accomplishment].

[Mention Another Relevant Skill or Accomplishment], which demonstrates my ability to [Mention Relevant Achievement].

[Include a Brief Explanation of Your Expertise or Experience in a Specific Area], which could be of particular interest to your team.

I am confident that my skills and experience could contribute significantly to [Company Name] ‘s continued success. I am excited by the possibility of exploring career opportunities with your team and would welcome the chance to discuss this further with you.

Please feel free to contact me at [Your Phone Number] or via email at [Your Email Address]. I would be happy to answer any questions you may have or provide additional information on my background and qualifications.

Thank you for considering my application. I look forward to hearing from you soon.

[Your Name]

Dear Mr. Gemma,

I hope this letter finds you well. I am writing to express my keen interest in exploring career opportunities with X Corp . As someone who is passionate about digital marketing , I have been following X Corp’s progress with great interest, and I believe my skills could be an asset to your team.

I am a highly motivated and accomplished digital marketing professional with two years of experience. I have honed my skills in social media management, email marketing, and marketing analytics. Throughout my career, I have dedicated myself to marketing, and I am always seeking new challenges and opportunities to grow professionally.

I am particularly impressed by X Corp’s  reputation for producing the most creative marketing campaigns . Your company’s focus on community building aligns with my own values and professional goals.

Strategic Content Creation

• Developed and implemented content strategies that consistently engaged the target audience, resulting in a 5% MOM increase in website traffic and a 10% YOY growth in social media following. 

Email Marketing Expertise

• Led successful email marketing campaigns, achieving an average open rate of 10% and click-through rate of 7%, well above industry benchmarks.

Data Analytics and Reporting

• Proficient in using tools like Google Analytics, SEO tools, and social media analytics to track campaign performance, generate actionable insights, and make data-driven optimisations.

I am confident that my skills and experience could contribute significantly to X Corp’s continued success. I am excited by the possibility of exploring career opportunities with your team and would welcome the chance to discuss this further with you.

Please feel free to contact me at +65 9000 000 or via email at Whitney @email.com . I would be happy to answer any questions you may have or provide additional information on my background and qualifications.

3. Referral Cover Letter

If someone in your professional network has referred you to a job opportunity, a referral cover letter is the way to go. This type of letter should begin with a reference to the person who referred you, and then you can go on to explain your interest in the company and why you believe you’re a good fit for the position.

Dear [Recipient’s Name],

I am excited to express my interest in the [Position Name] role at [Company Name]. [Referrer’s Name], a valued professional connection of mine, recommended that I apply for this role. [He/She] spoke highly of the company, the team, and the culture, so I am eager to explore this opportunity further.

As a skilled [Job Title] with [Number of Years] years of experience in [Industry], I am confident in my ability to add value to your team. Throughout my career, I have honed my expertise in [Key Skills/Qualifications], which I believe closely aligns with the requirements of this position. Additionally, I am passionate about [Industry/Product/Service] and have been following [Company Name] ‘s work in this field for some time. Your innovative approach to [Area of Expertise], coupled with the strong reputation you have established within the industry, is why I am motivated to join your team.

In my current role at [Current Company], I have successfully accomplished [Key Achievements]. With this experience, I am confident that I can bring the same level of success and dedication to [Company Name]. Additionally, I am a fast learner and can adapt quickly to new environments. I strongly believe that my skill set, coupled with my passion for your company’s vision, will enable me to make a valuable contribution to your team.

I look forward to learning more about this role and further discussing how my skills, expertise, and passion can benefit [Company Name]. Thank you for considering my application. I have attached my resume and look forward to hearing from you soon.

Best regards,

Dear Sherrie,

I am excited to express my interest in the role at X Corp. Brian, a valued professional connection of mine, recommended that I apply for this role. He spoke highly of the company, the team, and the culture, so I am eager to explore this opportunity further.

As a skilled data engineer with four years of experience in cybersecurity , I am confident in my ability to add value to your team. Throughout my career, I have honed my expertise in Data Security, which I believe closely aligns with the requirements of this position. Additionally, I am passionate about cybersecurity and have followed X Corp’s  work in this field for some time. Your innovative approach to helping businesses protect online stores and recover hacked websites, coupled with the strong reputation you have established within the industry, is why I am motivated to join your team.

In my current role as Data Engineer, I have successfully spearheaded the design and implementation of a cutting-edge Real-Time Threat Detection System, which significantly enhanced the company’s ability to identify and respond to cyber threats proactively. With this experience, I am confident that I can bring the same level of success and dedication to X Corp . Additionally, I am a fast learner and adapt quickly to new environments. I strongly believe that my skill set, coupled with my passion for your company’s vision, will enable me to make a valuable contribution to your team.

I look forward to learning more about this role and further discussing how my skills, expertise, and passion can benefit X Corp. Thank you for considering my application. I have attached my resume and look forward to hearing from you soon.

Considering a Mid-Career Switch? Register for a complimentary session with WSG’s Career Matching Services for some helpful guidance today.

4. Cover Letter for a Career Change

Suppose you’re transitioning to a new field or industry, and your previous experience may not directly align with the job you’re applying for. In that case, a career change cover letter can help explain your motivations and transferable skills. In this type of letter, it’s important to provide examples of how your previous experience is relevant to the new field and to explain why you’re interested in making the transition.

I am writing to express my strong interest in the [Position Name] role at [Company Name]. As someone with a solid background in [Current Industry/Role], I am eager to leverage my transferable skills and embark on an exciting new career path in [Target Industry/Role].

Throughout my [X years] in [Current Industry/Role], I have developed valuable skills in areas such as [Relevant Skills]. While I have enjoyed my experiences in this field, I have realised that my true passion lies in [Target Industry/Role]. I am enthusiastic about the prospect of contributing my experiences to a dynamic and innovative team like yours.

What excites me most about the opportunity at [Company Name] is the chance to bring my skills and fresh perspective to [Target Industry/Role] while also collaborating with a driven team committed to improving lives through innovative solutions. I am confident that my ability to manage projects and communicate across diverse teams will make a positive impact and help me quickly adapt to this new environment.

To prepare for my transition to [Target Industry/Role], I have been proactive in undertaking several development opportunities, such as completing courses in [mention any relevant courses or certifications you’ve completed] and volunteering with organisations that align with [Company Name] ‘s mission. Through these experiences, I have developed a comprehensive understanding of [Target Industry/Role] and gained valuable insights that connect well with the vision at [Company Name].

Enclosed is my resume, which provides a more detailed overview of my background and qualifications. I welcome the opportunity to discuss how my skills and experiences align with your needs for the [Position Name] role at [Company Name]. Please feel free to contact me at [Your Phone Number] or via email at [Your Email Address] to schedule a conversation.

Thank you for considering my application. I am excited about the possibility of contributing to the growth and success of [Company Name] and am eager to explore this career change opportunity further.

Dear Mr. Johnson,

I am writing to express my strong interest in the Project Management role at X Corp . As someone with a solid background in Customer Relations , I am eager to leverage my transferable skills and embark on an exciting new career path in Project Management.

Throughout my five years in Customer Relations, I have developed valuable skills in areas such as project management, communication, and problem-solving. While I have enjoyed my experiences in this field, I have realised that my true passion lies in Project Management. I am enthusiastic about the prospect of contributing my experiences to a dynamic and innovative team like yours.

What excites me most about the opportunity at X Corp is the chance to bring my skills and fresh perspective to Project Management  while also collaborating with a driven team committed to improving lives through their innovative solutions. I am confident that my ability to manage projects and communicate across diverse teams will make a positive impact and help me quickly adapt to this new environment.

To prepare for my transition to Project Management , I have been proactive in undertaking several development opportunities, such as completing courses in Project Management by Google and volunteering with organisations that align with achieving goals in a purposeful, focused, and effective way. Through these experiences, I have developed a comprehensive understanding of project management and gained valuable insights that connect well with the vision at X Corp.

Enclosed is my resume, which provides a more detailed overview of my background and qualifications. I welcome the opportunity to discuss how my skills and experiences align with your needs for the Project Management role at X Corp. Please feel free to contact me at +65 9000 000 or via email at [email protected] to schedule a conversation.

Thank you for considering my application. I am excited about the possibility of contributing to the growth and success of X Corp and am eager to explore this career change opportunity further.

Planning a career move? Use CareersFinder, a personalised jobs and skills recommender on MyCareersFuture, to plan out your next steps. Unlock your potential today!

5. Cover Letter for Internship

Applying for an internship position requires a specific type of cover letter. This letter should focus on your academic qualifications, relevant coursework, and why you want to gain experience in a particular field. It’s also important to be enthusiastic and show a willingness to learn and contribute to the organisation.

Dear [Employer’s Name or Hiring Manager],

I hope this letter finds you well. I am writing to express my interest in the [Internship Position] at [Company Name] for [semester/year]. As a [Your Major] student at [Your University], I am eager to apply my academic knowledge and gain practical experience in [mention relevant field].

Your company’s reputation for [mention something specific about the company that interests you, e.g., innovative projects, commitment to sustainability] has drawn me to apply for this internship. I am impressed by the quality of work your team produces and believe that working alongside your professionals would provide me with an invaluable learning opportunity.

During my time at [Your University], I have gained a solid foundation in [mention relevant coursework or skills]. From my [list relevant coursework or projects that showcase your skills], I have developed a strong understanding of [mention specific skills or knowledge]. Additionally, I have actively participated in [mention extracurricular activities or volunteer work] to enhance my professional skills further.

I am confident that my skills and enthusiasm for [mention relevant field] would enable me to contribute positively to your team. Being a proactive team member, I am committed to ensuring that the success of your projects is prioritised. I am also a quick learner and would relish the opportunity to develop my skills further while collaborating with your team.

I have attached my resume for your review, which showcases my academic background, skills, and experiences. I am available to discuss how I can add value to [Company Name] as an intern. Please do not hesitate to contact me at [Your Phone Number] or via email at [Your Email Address] to arrange a conversation.

Thank you for considering my application. I am excited at the prospect of interning at [Company Name] and look forward to hearing from you soon.

Dear Cathy,

I hope this letter finds you well. I am writing to express my interest in the Public Relations internship at X Corp for Summer 2024 . As a Journalism student at ABC University , I am eager to apply my academic knowledge and gain practical experience in Public Relations/ 

Your company’s reputation for fostering community inclusion has drawn me to apply for this internship. I am impressed by the quality of work your team produces and believe that working alongside your professionals would provide me with an invaluable learning opportunity.

During my time at ABC University , I have gained a solid foundation in written and verbal communication. From my PR campaigning course , I have developed a strong understanding of writing press releases, performing pitches and crafting compelling content. Additionally, I have actively participated in student council to enhance my professional skills further .

I am confident that my skills and enthusiasm for Public Relations would enable me to contribute positively to your team. Being a proactive team member, I am committed to ensuring that the success of your projects is prioritised. I am also a quick learner and would relish the opportunity to develop my skills further while collaborating with your team.

I have attached my resume for your review, which showcases my academic background, skills, and experiences. I am available to discuss how I can add value to X Corp as an intern. Please do not hesitate to contact me at +65 9000 0000 or via email at [email protected] to arrange a conversation.

Thank you for considering my application. I am excited at the prospect of interning at X Corp and look forward to hearing from you soon.

In conclusion, whether you are in the early stages of your career or a seasoned professional , having an effective cover letter is an essential key to the success of any job application. An effective cover letter can help you stand out among other applicants and increase your chances of landing a great job. Fortunately, with the help of cover letter examples and samples, it is easier than ever.

Additionally, by editing and customising the sample letters provided, it is easy to personalise them to fit your needs. Ultimately, using these examples as a launching point can save you time and ensure your message is clear and concise. Good luck and best wishes in your job search!

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Jobscan > Cover Letter Examples

Cover Letter Examples for Job Seekers in 2024

With so many different types of jobs out there, it can be tough to know how to tailor your cover letter. But by following these examples, you'll be able to write a cover letter that will make you stand out from the crowd!

Customers interviewed with:

If you think cover letters are no longer relevant in today’s job market, think again. According to a recent survey , 83% of hiring managers say cover letters play an important role in their decision-making process.

In fact, 83% of the respondents to the survey said that a great cover letter can get you an interview , even if your resume isn’t good enough .

Amazingly, only 38% of candidates send a cover letter, even when it’s required .

This means that a strong cover letter will give you a significant edge over other job applicants. So if you’re not already including a cover letter with your job applications, it’s time to start doing so.

In this guide, we’ll provide some tips on how to write an effective cover letter , as well as some good cover letter examples to help get you started.

NEW! Jobscan has recently added an AI-powered cover letter generator . This tool uses GPT-4 technology to create a personalized and ATS-friendly cover letter in just one click .

There are four types of cover letters. They are:

• The application cover letter
• The career change cover letter
• The networking cover letter
• The prospecting cover letter

The general structure of all four cover letters will remain the same, or at least similar, regardless of your cover letter’s intent. This structure can be broken down into three steps:

Step 1 – Introduce yourself and explain why you are interested in the position.

Step 2 – Highlight your relevant skills and experience.

Step 3 – Thank the employer for their time and express your interest in meeting with them to discuss the role further.

Here are examples of the four types of cover letters. Each example can all be downloaded for free and customized to fit your needs.

Application Cover Letter Example

This is the standard cover letter you send along with your resume when you apply for a job. It supplements your resume and expands upon relevant parts of your work history and qualifications. It’s important to tailor your cover letter to the skills and specifications listed in the job posting.

Career Change Cover Letter Example

This cover letter explains that you’re hoping to move your career in a new direction. It should express your interest in the company, then pull several responsibilities from the job description and explain how your skills will uniquely fulfill those responsibilities and add value to the company.

Prospecting Cover Letter Example

This type of cover letter inquires about open job positions in general. It is not a response to a specific job posting. In this letter, you should give a brief description of yourself as a job candidate, explain why this particular company interests you, and include a few examples of job tasks you would excel at.

Networking Cover Letter Example

This cover letter is the most casual and tends to be the shortest. You send it to former colleagues, mentors, friends, and other contacts rather than to a company. It informs the recipient of your status as a job seeker and asks them for help in your job search.

Cover letter examples by job

When you’re applying for a specific job, remember that your cover letter should not simply repeat the information in your resume verbatim. Instead, your cover letter should enhance your resume .

For example, you might use your cover letter to explain why you are particularly interested in the company, or to highlight a specific skill or accomplishment . In essence, your cover letter should give the employer a better sense of who you are and what you have to offer.

Here are some professional cover letter examples tailored for specific jobs. Each example can all be downloaded for free and customized to fit your needs.

Communications Specialist Cover Letter Example

Show how you effectively communicate with others. Be sure to highlight your oral and written communication skills, as well as your ability to develop and deliver presentations. Also, emphasize any experience you have working in the media or with public relations.

Employment Specialist Cover Letter Example

Focus on your ability to help people find jobs and improve their career prospects. Highlight your skills in counseling, resume writing, and job search strategies. You should also emphasize your commitment to helping people overcome obstacles and achieve their goals.

Project Manager Cover Letter Example

Showcase your proven track record of successful project management. Use numbers and metrics as evidence of your ability. In addition to relevant experience, highlight your leadership, organizational, and communication skills.

Marketing Manager Cover Letter Example

Talk about your experience using various marketing strategies, your ability to identify target markets, and your success in creating and implementing marketing campaigns. Also highlight your writing and communication skills, as well as your ability to manage people and projects.

Operations Cover Letter Example

Discuss your training and experience in the operations field, as well as your ability to manage and coordinate various types of operations. Also highlight your problem-solving skills and ability to work effectively under pressure.

Pharmacy Technician Cover Letter Example

Highlight your ability to accurately dispense medication, maintain records, and assist customers or patients. Also, mention your ability to work well under pressure and follow set procedures. If you have any additional certifications or training, be sure to mention those as well.

Software Engineer Cover Letter Example

Talk about your skills and experience designing, developing, testing, and debugging software applications. Highlight your ability to work in a team environment and contribute to the success of projects. Also mention any relevant coursework or projects you have completed, as well as any relevant awards or recognitions.

Warehouse Manager Cover Letter Example

Discuss your experience managing inventory, overseeing shipping and receiving operations, your knowledge of safety procedures, and your organizational skills. You should also highlight skills such as supervising employees and knowledge of warehouse management software.

Writing a cover letter for an internship can be a little tricky since you probably don’t have much experience. Here are four tips to help you create an effective cover letter for an internship:

• Focus on what you have accomplished in your academic and extracurricular activities, and how those experiences have prepared you for the internship.
• Do your research and tailor your cover letter to the specific organization and internship role. This will demonstrate your interest and commitment.
• Highlight any relevant skills or experiences that you do have, even if they’re not directly related to the internship role.
• Finally, be enthusiastic and convey your excitement for the opportunity to learn and grow in the role.

By following these tips, you can write a cover letter that will help you land the internship you’re after.

Here’s a sample cover letter for an internship:

Internship Cover Letter Example

Use your cover letter to explain why you are interested in the internship and how it will help you develop professionally. Include information about your qualifications and skills, as well as your interest in the specific internship you are applying for.

One of the biggest mistakes job seekers make is sending out the same cover letter with each application.

A cover letter is an opportunity to sell yourself to a potential employer, and it should be specific to the job you’re applying for. Generic cover letters are often quickly disregarded by hiring managers, but a well-tailored cover letter can make all the difference.

Another reason why you should tailor your cover letter is because of applicant tracking systems (ATS). Many companies now use these systems to screen candidates, and generic cover letters are often filtered out.

To avoid this, make sure that your cover letter contains the exact same job title and skills that are in the job description. This way, when hiring managers search through the ATS for job candidates, your cover letter will stand out.

If you’re not sure whether your cover letter is properly tailored to the job you’re applying to, run it through Jobcan’s cover letter checker . It analyzes your cover letter and compares it to the job listing to identify the key skills and qualifications that recruiters are looking for.

You’ll get personalized feedback on how to improve your cover letter and make it more compelling to employers.

What do I write in a cover letter?

While your resume is typically a factual account of your qualifications, a cover letter allows you to tell a potential employer why you are the best candidate for the job .

Your cover letter is an opportunity for you to:

• Elaborate on your qualifications and professional experience.
• Describe your career objectives.
• Explain any gaps in your employment history.
• Talk about your motivation to join the company.
• Sell yourself!

It is important to take the time to craft a well-written cover letter as it can give you a competitive edge over other candidates.

What 5 things should a cover letter include?

Here are the five essential elements of a cover letter:

• An introduction : The first sentence of your cover letter should state who you are and why you are writing.
• An overview of your qualifications : In the second paragraph, briefly describe your qualifications and explain why you are a good fit for the position.
• A specific example : In the third paragraph, provide a specific example of a time when you used your skills to achieve success. This could be from your professional or personal life.
• A call to action : The final paragraph should include a call to action , such as requesting an interview or asking for further consideration.
• A professional closing : End your cover letter on a positive note by thanking the reader for their time and expressing your excitement about the opportunity.

What 3 main points should be included in your cover letter?

• Briefly introduce yourself and explain why you are interested in the position. This is your chance to make a good first impression, so be sure to be polite and professional.
• Highlight your relevant qualifications and experience. This is where you can really sell yourself as the ideal candidate for the job. Be sure to include specific examples of your successes and accomplishments.
• Thank the employer for their time and consideration. Then, you can express your interest in meeting with them to discuss the job further.

By following these guidelines, you can ensure that your cover letter makes a strong impression and increases your chances of landing an interview.

How do I write a cover letter as a student?

As a student, you should treat your education, volunteer work, school projects, and personal projects as your past experience. Talk about your future goals that are relevant to the job and explain how you will achieve those goals.

How do cover letters vary from job to job?

While the general structure of your cover letter will remain pretty much the same, you should always tailor your letter for each job you apply to. This means including the job title and skills that are listed in the job description.

How do I write a cover letter for a career change?

Read the job posting carefully and determine any similarities between your past work experience and what’s required in the new job. Talk about your goals for your career change and what you want to accomplish in your future career.

What is the difference between a cover letter and a resume?

Your resume is a brief listing of your past experience, while your cover letter expands on your experience and lets some of your personality come through.

Should I mention my salary expectations in a cover letter?

No. Conversations about salary should be reserved for a job interview.

How should I address the reader of a cover letter?

Always try to address the hiring manager or recruiter by their name . You can call the company and ask for their name or look it up on the company website or LinkedIn. Never use “To Whom it May Concern” as it is too impersonal.

How long should my cover letter be?

Cover letters should always be short. Try to keep it to one page.

Explore more cover letter resources

Cover Letter Writing Guide

Cover Letter Tips

Cover Letter Examples

Cover Letter Templates

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Cover Letter Writing Guide

The purpose of a cover letter.

Anatomy of a Cover Letter

Sometimes called a “letter of intent” or “letter of interest”, a cover letter is an introduction to the rest of your job application materials (e.g., resume/CV, research statement, teaching philosophy, writing samples, etc.). The purpose of a cover letter is to quickly summarize why you are applying to an organization or for a particular position, and what skills and knowledge you bring that make you the most suitable candidate for that position. The cover letter is often the first impression that a prospective employer will have of you, especially if they do not know you, or have not heard about you from their network of contacts. First impressions count, and so getting your cover letter right is a critical step in your job application process. Like all your job application materials, it may take time and focus to write your cover letters well. You will likely have several drafts before you come up with a final version that clearly articulates your skills and your understanding of the employer and the job requirements.

While your resume briefly states your skills, knowledge, experience, and (most importantly) what you have achieved using your abilities, the cover letter gives you an opportunity to create a narrative that shows the path you have taken in your career or education, emphasizing the skills you’ve used along the way, and explaining why the position you are applying to is the next desirable step on this path. To find out more about the structure of the cover letter, you can see some examples here. Also, it is important to know that there are some differences between cover letters written for faculty positions and those written for non-faculty positions. You can review some of the key differences of cover letters for faculty positions here .

When you start the process of looking for job opportunities, you will probably read through lots of job advertisements. You will notice that most job ads ask for a cover letter of some sort. The exception to this might be when you apply for some jobs through an employer’s online job application system, where they may ask you to upload your letter as a document, cut and paste the contents of your letter into specific fields, or they may not ask for a letter at all. For most jobs, and whenever you are submitting a formal application, cover letters are usually expected – and can be very helpful – even if a letter is not requested in the job ad itself.

Cover Letter Etiquette

You might be tempted to send the same version of your cover letter to multiple employers, especially if you are applying for similar types of positions. Don’t. It can be fairly obvious to an employer when they receive a stock letter, and this will make a bad first impression. Tailor your letter to the employer and to the specific job. This may require you to do some background research on the employer’s website, or talk to someone you know (or don’t yet know) who already works there. Use this information to explain why you want to work at that particular place, doing that particular job. It takes time, but it is worth it. You’ll probably have more luck with three tailored cover letters than with 30 stock letters sent out to 30 different employers. Your cover letter will be read by someone as part of a formal job application, so make certain that it is free of spelling mistakes, grammar issues, and typos. Make sure your cover letter fits onto 1 page (for non-academic position applications), has consistent margins and formatting, and a readable font that is between 10-12pts.

When Not to Use Cover Letters: There are some occasions during the job search process where cover letters shouldn’t be used. During career fairs, you would typically only hand out your resume to employers (and a 1-page resume is ideal). Employers want to be able to quickly scan your resume for the key points, and you should be able to verbally communicate some of the ideas that a letter might contain (for example, why this company interests you). Recruiters won’t have the time to read a letter.

Timeline: Getting Started with your Cover Letter

Step 1: The first step to writing a good cover letter is to first have a good resume. For information on putting these documents together, click here . Your cover letter expands upon some of the information you include within these documents, and describes the role you have played in achieving your academic or non-academic goals (i.e., showing how your experiences have made you the best candidate for the position).

Step 2: The next step is to find an open position that interests you, or at least the type of job to which you want to apply. There is no such thing as a one-size-fits-all cover letter, as each should be tailored to each job you apply to, but there will certainly be parts of the letter that will stay much the same, and be appropriate for multiple jobs. This might mean changing some of the key words in the letter, so that you are describing your experience in the employer’s language (using some of their keywords), not your own.

Step 3: Go through the job ad and carefully note all of the requirements and skills the employer is looking for. Based on your background research of the employer and the people you have spoken to who know about this employer, try to identify the two or three most important skills that the employer is looking for. You should then try to create a cover letter that illustrates that you have these skills and have used them effectively. Your cover letter will be stronger if it addresses these requirements and the job duties.  Ensure that you talk about your experiences in the language used by the employer, echoing their words in descriptions you use to illustrate your skills. Write out a list of the keywords that you highlighted from the job ad, and then next to each of these words, write a brief statement that illustrates the fact that you have this skill/ability/knowledge using a specific example. You may not have an experience for all of the requirements, but the more you think about what you have achieved, the more likely it is that you will find something relevant to talk about. When you have all of this information, then you can begin to structure it within the format of a formal cover letter.

Cover letter template

Here is a general template for a cover letter:

Your Name Street Address City, State, Zip Email and phone number

Today’s Date

Mr./Ms./Dr. Name Title Organization

Dear ______:

The opening paragraph should explain why you are writing, giving your specific employment interest. Mention how you found out about the position. If it was advertised, refer to the website or resource in which you saw it. If a contact told you about it, say so. It is also helpful to include an overall summary of the key skills, knowledge areas, or experiences that you are bring to this role right here in the first paragraph. If you start off with these very specific conclusions that confidently state that you have what the employer is looking for, then the reader will also have a lot of confidence that your letter and resume are worth reading. The next paragraphs will then expand on and illustrate what you are summarizing in this first paragraph.

The middle paragraph(s) should summarize the aspects of your background which will interest the employer. The more information you have about the organization and its needs, the better.  Discuss your qualifications in terms of the contributions you can make. While you should not repeat your resume verbatim, don’t hesitate to refer to the most important information discussed in it. Ideally, both your cover letter and your CV/resume would be able to stand alone. It is not necessary to describe yourself in superlatives. Rather than saying, “I can make a uniquely valuable contribution to your organization,” give the employer enough relevant, targeted information to allow the reader to reach that conclusion independently. Be specific and credible. Tell stories that have a touch of drama, for example: “When I was working as the president of X student group, one of the challenges that we faced was XYZ.” Once you have created a touch of drama, describe how you used your skills to overcome it, for example: “So what I had to do was build relationships with administrators on campus by communicating the critical role our group played in doing ABC.” Once you have told the story, reflect on it in terms of how this is particularly relevant for the reader, for example: “I really enjoyed being placed in a position where I had to reach out to contact and bring them all together by creating a shared vision for everyone to buy into. I think this combination of strong marketing skills and relationship building will be valuable to the role of Advertising Associate.”

The closing paragraph should explain why the position and the particular organization is attractive to you, and should hopefully pave the way for the interview. Provide an authentic reason why you are excited about bringing your skills to the role, and what you will also gain from being in the role. Speaking with former or current employees at the organization as part of your networking will help in this regards.  You can also offer to send any additional information, restate your contact details, and state that you look forward to hearing from them.

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Cover Letters Module and Templates (Toolkit)

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In this Cover Letters module, you will learn:

• How to identify different types of cover letters.
• How to make a positive impression through your correspondence.
• Guidelines and tips for writing strong letters.

How to Write an Application Letter (Sample Included!)

Whether you’re applying for a job , internship , scholarship, or volunteer position, a well-crafted application letter can help you stand out. It's your chance to introduce yourself and make a strong first impression that sets you apart from the competition.

But how do you write an application letter that’s effective? Below, we’ll explain when to use this method of introduction and give you practical tips on writing one that gets results. Plus, we've included a sample application letter and a template to help you create the perfect document for any opportunity.

Apply for the role of your dreams! One of these open jobs on The Muse could be the perfect fit »

What is an application letter?

An application letter is a document sent with your resume to provide additional information on your skills and experience. It's a crucial part of an application for work as it introduces you to potential employers and highlights your qualifications.

While some companies request it at the beginning of the application process, others might ask for it later, or not at all—but it's always a valuable addition.

Unlike a resume, which outlines your work history, a written application allows you to elaborate on your achievements and how they relate to the job you are applying for. It is a much more specific way to introduce yourself and explain why you would be a good fit for the job.

How is an application letter different from a cover letter?

Some people use the terms “application letter” and “cover letter” interchangeably, but there are subtle differences between the two.

An application letter serves as your formal introduction to a potential employer. It highlights your interest in the role, your qualifications, and why you're a good fit for the position. It's a standalone document that provides a comprehensive overview of your skills and experiences.

On the other hand, a cover letter is usually more concise than an application letter and serves as a complementary document to your resume, providing additional context to your job application. It elaborates on specific points from your resume and explains how your background aligns with the job requirements.

Also, job application letters follow a more formal structure, often resembling a traditional business letter. They include your contact information, the date, and the employer’s contact information at the top. An application letter is usually addressed to a specific individual, such as the hiring manager or recruiter. While cover letters also have a professional tone, they can be less formal in structure.

Finally, the application letter is used primarily for job applications, internship applications, scholarship applications, and volunteer positions. In contrast, the cover letter is specifically used to accompany a resume during job applications.

When do you need to send an application letter?

Application letters are typically required when applying for jobs. However, there are other scenarios where you might need one:

• Scholarship applications: When applying for scholarships, this kind of letter can help you stand out by showcasing your academic achievements and career goals .
• Volunteer positions: Some volunteer organizations require an application letter to understand your motivations and skills relevant to the position.
• Internship applications: Internships often require this document to understand your interest in the role and what you hope to gain from the experience.
• Networking purposes: Sending one when reaching out to potential mentors or industry professionals can help you establish a connection and explain your career aspirations.

7 tips on how to write a job application letter

Writing an effective application letter involves more than just summarizing your resume. Here are seven tips to write yours:

1. Research the company—at least do a quick Google search!

Before you start writing, research the company to understand its culture, values, and needs. Tailor your letter to align with the company’s mission and the job description. There is nothing better for an HR professional than feeling that you don’t just want any job; you want to work with them for specific reasons, such as X and Y.

“Address the letter to the hiring manager by name if possible,” says Mike Chappell, CEO of FormsPal , who has more than a decade of experience reviewing application letters. “This shows that you’ve done your research and are genuinely interested in the company.”

2. Use a professional format and design

Your application letter should follow a formal letter of application format. Use a standard font like Times New Roman or Arial, and keep the font size between 10 and 12 points. Include your contact information, the date, and the employer’s contact information at the top of the letter.

There are many layouts online that you can use. Find one that represents your style and complements your resume.

3. Make it engaging from the start with a strong opening

Your opening paragraph should grab the reader’s attention. Mention the position you're applying for and where you found the job listing. If you were referred by someone, include their name. Briefly introduce yourself and explain why you’re interested in the role.

4. Highlight your qualifications—what you can’t fully convey in your resume

In the body of your applicant letter, highlight your relevant skills, experiences, and achievements. “Use specific examples to showcase your accomplishments and how they relate to the job you’re applying for,” Chappell says. “ Quantifiable results can make a strong impact.”

Avoid repeating information from your resume; instead, expand on your most relevant experiences.

5. Show enthusiasm and genuine interest

Employers want to hire candidates who are enthusiastic about the role and the company. Show your excitement for the opportunity. Explain why you are specifically interested in this job and how it aligns with your career goals.

6. Keep it concise

While it’s important to provide enough detail, your application letter should be concise. Aim for one page, with three to four paragraphs. Be clear and to the point, avoiding unnecessary fluff.

7. Proofread carefully

Typos and grammatical errors can leave a negative impression on employers. Carefully proofread your letter before sending it. Consider asking another person to review it as well.

Letter of application sample

Here's a super complete example of application letter to help you get started:

August 1, 2024

Ms. Jane Doe

Hiring Manager

Innovative Solutions Inc.

456 Maple Avenue

Springfield, IL 62705

Dear Ms. Doe,

I am writing to express my interest in the Marketing Manager position at Innovative Solutions Inc., as advertised on your company’s careers page. With more than five years of experience in marketing and a proven track record of successful campaigns, I am excited about the opportunity to contribute to your team and drive impactful marketing strategies.

In my previous role as a Senior Marketing Specialist at Creative Solutions LLC, I led a team in developing and executing a comprehensive marketing strategy that resulted in a 30% increase in brand awareness and a 25% boost in lead generation. My responsibilities included overseeing digital marketing campaigns, analyzing market trends, and coordinating with cross-functional teams to ensure alignment with overall business goals. This experience has honed my skills in strategic planning, data analysis, and team leadership.

I am particularly impressed by Innovative Solutions Inc.’s commitment to leveraging cutting-edge technology to deliver innovative marketing solutions. Your recent campaign, which utilized artificial intelligence to optimize ad targeting, is a testament to your forward-thinking approach. I am eager to bring my expertise in digital marketing and campaign management to your team and contribute to similar groundbreaking projects.

My strong analytical skills, combined with my ability to lead and inspire a team, make me a great fit for this role. I am confident that my background and enthusiasm for innovative marketing strategies align well with the needs of Innovative Solutions Inc.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences can contribute to the continued success of Innovative Solutions Inc.

123 Elm Street

Springfield, IL 62704

[email protected]

(555) 123-4567

Template for an application letter

You can also use the following application format to structure your application letter for a job:

[Recipient’s name]

[Company’s name]

[Company’s address]

[City, State, ZIP Code]

Dear [Recipient’s name],

I am writing to express my interest in the [Job title] position at [Company name] as advertised on [Where you found the job listing]. With my background in [Field or industry] and a passion for [Specific aspect of the job or industry], I am excited about the opportunity to contribute to your team.

In my previous role at [Previous company], I developed [Specific skills or achievements]. I successfully [Describe a project or responsibility], which resulted in [Quantifiable result or achievement]. This experience has equipped me with [Relevant skills] that I am eager to bring to [Company name].

I am particularly impressed by [Company name]’s commitment to [Specific company initiative or value], and I am enthusiastic about the prospect of working with a team that values [Related value or skill]. I am confident that my skills and experiences align well with the requirements of the [Job title] position.

Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm can contribute to the success of [Company Name].

[Your Name]

[Your address]

[Your email address]

[Your phone number]

Common mistakes to avoid

When writing a letter of application for employment, be aware of these common mistakes:

• Being too generic: Focus your letter on the specific job and company, and mention detailed information about them. Don’t default to a one-size-fits-all approach or AI-written document. “It is generally best to avoid using generative AI to write your application letters for you,” says Edward Tian, CEO of AI detector GPTZero . “Only you can write about those specific aspects of your identity and experiences in such a personal way.”
• Focusing too much on yourself: While it’s important to highlight your qualifications, make sure to explain how you can benefit the company. “You can talk about your career goals, college classes that piqued your interest in the type of job you're applying to—just make sure that they tie into why they make you uniquely qualified or well-positioned for the job,” Tian says.
• Including irrelevant information: Avoid discussing unrelated jobs or hobbies, for example.
• Using a casual tone: Maintain a professional tone throughout your letter. Avoid slang or overly casual language.

Need a bit more guidance in your job search? Read this next: How to Apply for a Job Online: 10 Tips to Stand Out and Land an Interview

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Table of contents

Detailed guide on how to write customer service cover letters [examples+tips].

So you’ve found a customer service job that you think you’re perfect for. You’ve got the right experience and the skillset and your resume is polished and ready to go. But as you’re filling up the application you find that there’s an option to add your cover letter. 

Now you’re wondering how do I write a cover letter for this job. Do you need one at all? 

The answer is yes, you do need one. And in this article I’ll tell you –

Let’s dive in!

Table of Contents

Why a cover letter is important for customer service roles.

Let me first begin by saying that I personally believe you should have a cover letter for any job you apply to regardless of the industry. In the current job market, you’re competing against a lot of people but most of these people are ‘mass-applying’. They’re taking a spray and pray approach where they think if they apply to a certain number of jobs (cast a wide net) they’re bound to land something. 

Most of these folks aren’t putting in any effort for a particular job application. They’re not adding cover letters because in most cases they’re optional. 

So when you do take the time to write a cover letter, carefully tailored to the role you’re applying for, you’re already putting yourself above a horde of applicants.  

Did you know: Applications with tailored cover letters are 53% more likely to receive an interview call than applications with no cover letter. Even generic cover letters are 17% likelier to get you a call-back than no cover letter. [ Source ]

Adding a cover letter is especially important if you’re applying for a customer service job and I’ll tell you why – 

Great. We now know we have to write one. Let’s talk about how to write one next. 

What should you include in a customer service cover letter

Now I’ll show you a good structure you can follow for your cover letter by breaking it into different sections and exploring what each section should include.

Contact information

Before everything else, begin by adding your contact information so that you make it easy for the hiring team to get in touch with you. You can add whichever details you feel comfortable sharing but as a general rule of thumb, your phone number, email address, and social media handles like LinkedIn or X should be adequate. 

Introduction

A well-written introduction can be the make or break between a cover letter that gets you a call vs a cover letter that gets archived for later (code for “we’re going to forget all about you”). In the introduction, you need to communicate your interest in the role and the organization. Talk about why you’re interested in this position specifically. Maybe you’ve followed the company for a while and are a fan of their culture or maybe the job description caught your eye. 

You should also take the chance to introduce yourself a little bit and talk about your background quickly (you’ll go into more depth later on). 

Now coming to the bulk of your cover letter. This section should be devoted to talking about your skills and experiences that make you a good fit for the role you’re applying for. I personally think a good way to approach this is to map your skills and experiences to the requirements listed on the job description. It’s a great way to show how well you’re suited to the position. 

For instance, let’s say the job description states that they’re looking for someone who has strong communication skills, proficiency in handling customer inquiries, and the ability to resolve issues efficiently. 

Then you can approach this by talking about how in your previous company you were responsible for managing customer queries across various platforms, including phone, email, and live chat. 

Get into the specifics – “My ability to communicate clearly and empathetically resulted in a 15% increase in customer satisfaction score over six months.”

This way you’re positioning yourself as the perfect candidate for the role because you’re checking every box. 

Closing note

And finally, you can wrap up by reiterating your interest in the role and the company and thanking the reader for taking the time to go through your application. 

End the letter with a “Sincerely” or “Best regards” and sign off. 

6 Customer service cover letter examples to help you bag the job

By now you know the contents of a well-written cover letter. Let’s look at some examples you can refer to while working on your own customer service cover letter. You can use these as templates and play around with the structure and content to fit your own profile. 

1. Entry-level customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Entry-Level Customer Service Representative position at [Company Name], as advertised on [Job Board/Company Website].  Although I am just starting my career in customer service, I have developed strong communication and problem-solving skills through various part-time jobs and volunteer experiences. For example, while working as a cashier at [Previous Job], I frequently interacted with customers, handled inquiries, and resolved issues promptly and efficiently. These experiences have taught me the importance of patience, active listening, and maintaining a positive attitude. I am particularly drawn to [Company Name] because of your dedication to customer satisfaction and your reputation for providing high-quality service. I am eager to learn from your experienced team and contribute to creating a positive experience for your customers. I am confident that my enthusiasm, strong work ethic, and willingness to learn will make me a valuable addition to your customer service team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to [Company Name] in more detail. Sincerely, John Smith

2. Experienced customer service representative cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Service Agent position at [Company Name]. With over five years of experience in customer service, I have honed my skills in resolving complex customer issues, providing exceptional service, and consistently exceeding performance metrics. In my previous role at [Previous Company], I managed a high volume of customer inquiries through various channels, including phone, email, and chat. I was recognized for my ability to handle difficult situations with patience and professionalism, resulting in a 20% increase in customer satisfaction scores. Additionally, I trained and mentored new team members, which contributed to a more cohesive and efficient team. I am particularly drawn to [Company Name] because of your commitment to innovation and a customer-centric approach. I am eager to bring my experience and skills to your team to help maintain and enhance your excellent customer service standards. Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm can contribute to the success of [Company Name]. Sincerely, John Smith

3. Customer service manager cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Customer Service Manager position at [Company Name]. With over eight years of experience in customer service and a proven track record of leading high-performing teams, I am excited about the opportunity to bring my expertise to your esteemed company. In my previous role as Customer Service Supervisor at [Previous Company], I led a team of 15 customer service representatives, overseeing daily operations, training new hires, and implementing strategies to improve service efficiency. Under my leadership, our team achieved a 25% reduction in response time and a 30% increase in customer satisfaction ratings. My approach to management focuses on mentorship, continuous improvement, and fostering a positive work environment. I am particularly impressed with [Company Name]’s dedication to customer satisfaction and innovative service solutions. I am eager to contribute to your team by leveraging my experience in team management, strategic planning, and customer service excellence. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the goals of [Company Name]. Sincerely, John Smith

4. Call center specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to apply for the Call Center Specialist position at [Company Name]. With over three years of experience working in high-volume call centers, I have developed a strong ability to manage customer inquiries efficiently while maintaining a high level of service quality. In my current role at [Previous Company], I handle an average of 100 calls per day, addressing a variety of customer issues ranging from billing inquiries to technical support. I have been recognized for my ability to resolve issues quickly, which has contributed to a 15% increase in first-call resolution rates. Additionally, I have trained new employees on best practices for call handling and customer interaction. I am particularly drawn to [Company Name] because of your commitment to providing exceptional customer service and your reputation for maintaining a positive work environment. I am eager to bring my skills in problem-solving, effective communication, and customer support to your team. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can contribute to the success of [Company Name]. Sincerely, John Smith

5. Customer loyalty specialist cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am excited to apply for the Customer Loyalty Specialist position at [Company Name]. With a background in customer service and a passion for building long-lasting customer relationships, I am enthusiastic about the opportunity to contribute to your team. In my previous role at [Previous Company], I successfully managed loyalty programs that increased customer retention by 20%. I have experience in analyzing customer data, identifying key trends, and developing personalized strategies to enhance customer satisfaction and loyalty. My ability to communicate effectively and understand customer needs has been instrumental in creating positive customer experiences and fostering brand loyalty. I am particularly impressed with [Company Name]’s innovative approach to customer engagement and loyalty. I am eager to bring my skills in customer relationship management, data analysis, and strategic planning to your team to help further your goals. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and enthusiasm for customer loyalty can contribute to the success of [Company Name]. Sincerely, John Smith

6. Billing specialist customer service cover letter

John Smith 123 Main Street City, State, ZIP Email: [email protected] Phone: (123) 456-7890 Dear Hiring Manager, I am writing to express my interest in the Billing Specialist position at [Company Name]. With over four years of experience in billing and accounts receivable, I have developed a keen eye for detail and a strong ability to manage billing processes efficiently and accurately. In my previous role at [Previous Company], I was responsible for handling a high volume of invoices, ensuring timely and accurate billing, and resolving any discrepancies. My attention to detail and problem-solving skills helped reduce billing errors by 15% and improved overall customer satisfaction. Additionally, I collaborated with the customer service team to address billing inquiries and ensure a seamless customer experience. I am particularly drawn to [Company Name] because of your reputation for excellence and commitment to customer satisfaction. I am eager to bring my skills in billing management, accuracy, and customer communication to your team, contributing to your continued success. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can benefit [Company Name]. Sincerely, John Smith

Tips on writing a good cover letter that stands out

Here are a few tips from me on how to write a cover letter that stands out from the others and gets you noticed. 

You’re all set. You have all the information you need to write an excellent cover letter that, at the very least, gets your foot in the door. From there on, it’ll be your time to shine at the interview. 

Remember to take your time with each cover letter and focus on improving the quality of your job application. Rather than applying to 50 jobs, apply to 10 but do it properly. You’ll notice a marked change in the frequency with which companies call you back. 

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