how to write a cover letter for a serving job

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3 Server Cover Letter Examples That Got the Job in 2024

• Server Cover Letter
• Restaurant Server Cover Letter
• Fine Dining Server Cover Letter
• Write Your Server Cover Letter

From guest seating to payment acceptance, you’re ready to handle any customer-facing tasks to create an excellent dining experience. Customers leave your section satisfied, thanks to your attention to detail and ability to anticipate their needs!

When your server resume is ready, it’s time to accompany it with a cover letter. But what should you include to ensure it sets off your abilities with finesse?

Don’t worry! We’ve helped servers of all levels find their dream jobs. Look at our three server cover letter examples to get things cooking! Or utilize our free cover letter generator to effortlessly create a cover letter , making your application stand out.

Server Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Copy this text for your server cover letter!

123 Fictional Avenue San Jose, CA 76208 (123) 456-7890

July 20, 2023

Malik Ahmed The Cheesecake Factory 123 Fictional Lane San Jose, CA 76208

Dear Mr. Ahmed:

Passion for delivering exceptional service, a knack for problem-solving, and the ability to thrive in fast-paced environments have shaped my career in providing outstanding guest experiences. With my comprehensive skills in point of sale (POS) systems like Micros, table management software, payment processing, and more, I am confident my abilities will make me a valuable addition to your team.

In my previous role at the Grill on the Alley, my attention to detail and excellent menu and product knowledge enabled me to consistently upsell additional items, leading to a 19% increase in average customer spend. I was also recognized for my ability to anticipate customer needs, resulting in a 97% customer satisfaction rate based on post-service surveys.

Over the years, I have acquired CPR and First Aid Certifications, further enhancing my ability to handle emergencies with professionalism and care. Another of my proudest achievements was implementing a new POS system that resulted in a 33% reduction in average payment processing time.

Cheesecake Factory’s commitment to providing an exceptional dining experience is remarkable, and I believe that my skills and experience align well with your vision. I would welcome the opportunity to discuss how my qualifications and experience can foster your commitment to excellence. Thank you for considering my application.

Sven Andersen

Enclosures: Resume 2 letters of recommendation CPR and First Aid Certification Point of Sale (POS) System Certification

Why this cover letter works

• A proven ability to sustain sales and high customer satisfaction ratings won’t go unnoticed.

Level up your cover letter game

Relax! We’ll do the heavy lifiting to write your cover letter in seconds.

Restaurant Server Cover Letter Example

Copy this text for your restaurant server cover letter!

123 Fictional Avenue Denver, CO 76208 (123) 456-7890

June 20, 2023

Isabella Rossi The Capital Grille 123 Fictional Lane Denver, CO 76208

Dear Ms. Rossi:

I’m impressed by The Capital Grille’s reputation for setting standards for upscale dining in Denver. I would be honored to join your team as a restaurant server, using my skills in Micros POS system, menu management software, tableside service equipment, and more to contribute to the continued success of The Capital Grille.

As a previous server at TGI Fridays, I had the privilege of working alongside a well-established team that shared the same passion for exceptional service as I do. While maintaining a 96% customer satisfaction rate, I helped increase dessert sales by 27% by sharing my extensive menu knowledge. Also, my expertise in table management software helped streamline wait times by 17 minutes, increasing table turnover rates.

My belief in leading by example has also led me to excel in working alongside and training new team members. As a certified trainer, my knowledge of POS software empowered new team members to process orders quickly, efficiently handle payments, and provide customers with extraordinary assistance. By the end of each of my training sessions, each new team member had increased KPIs by an average of 23%.

Moreover, I am a proud holder of Allergen Awareness and ServSafe Food Handling certifications. These equipped me with the knowledge and skills to handle allergen concerns and ensure the safety and well-being of guests. Count on me to effectively communicate with diners about allergens and provide appropriate recommendations based on dietary needs.

I’m confident I’ll exceed expectations in developing positive relationships with customers and team members while maintaining the required menu and ingredient knowledge. Thank you for taking the time to learn more about me, and I’m happy to discuss how my skills and experience will translate to value at The Capital Grille.

David Kimani

Enclosures: Resume 2 letters of recommendation Allergen Awareness Certification ServSafe Food Handler Certification

• And if you’ve got industry-relevant certifications like Allergen Awareness? Don’t hesitate to highlight a few in your restaurant server cover letter and how they can help in your new role.

Fine Dining Server Cover Letter Example

Copy this text for your fine dining server cover letter!

123 Fictional Avenue Nashville, TN 76208 (123) 456-7890

Ethan Nguyen Oak Steakhouse 123 Fictional Lane Nashville, TN 76208

Dear Mr. Nguyen:

I am thrilled to express my interest in the fine dining server role at Oak Steakhouse, where fine dining is elevated to an art form. A service professional with a passion for wine and outstanding tableside service, I am confident I would thrive in this dynamic atmosphere, working among passionate professionals dedicated to providing a sophisticated dining experience.

During my tenure at Sambuca Nashville, I consistently achieved the highest POS system accuracy rate, maintaining a 97% accuracy in processing guest orders. This attention to detail and precision not only enhanced the dining experience for customers but also optimized operational efficiency. Through intensive training and self-study, I have become a certified sommelier, well-versed in pairing exquisite wines with delectable menu offerings. This expertise has resulted in a 17% increase in wine sales at my previous restaurant.

Expertise in tableside service is another asset I would bring to Oak Steakhouse. I am skilled in performing tasks such as carving meats, preparing specialty cocktails, and flambéing dishes. By implementing personalized recommendations and engaging in meaningful interactions, I have consistently achieved an average customer satisfaction rating of 4.8 out of 5.

My proficiency in reservation and guest management software like OpenTable and Resy has been instrumental in optimizing operations and enhancing the overall guest experience. Leveraging these platforms, I seamlessly managed table availability, streamlined reservations, and optimized seating arrangements to maximize efficiency. At Sambuca Nashville, I implemented a new reservation system that reduced wait times by 31% and increased guest satisfaction scores by an average of 42%.

The opportunity to bring my skills and experience to Oak Steakhouse and contribute to its reputation as a premier dining destination couldn’t be more exciting. I believe my dedication to exceptional service and my ability to create memorable dining experiences align perfectly with your restaurant’s values. Thank you for considering my application. I look forward to discussing further how I can contribute to Oak Steakhouse’s success.

• Soft skills like customer service and communication keep guests returning, and those sales and rating figures going up. Show soft skills in action to empower your job prospects.

Related cover letter examples

• Customer Service
• Entry Level
• Career Change

How to Write A Delicious Server Cover Letter

Just like when a customer orders a specific dish, you’ll want to take note of any special requirements in the job description . You wouldn’t bring someone baked fish if they ordered a burger, and you wouldn’t emphasize your software skills while applying for a personality-focused server role, either!

Read the job description , and then read it again. Look for any key focal points: Is efficiency at the top of the list? Is the establishment more focused on company culture and atmosphere? Tailor your story’s focus to the job listing for a stellar cover letter.

Writing the greeting and introduction

Make sure you address your letter to a person , not just a title. Do your research and find out whether you’re addressing your server cover letter to a hiring manager, a recruiter, or even your potential new boss.

Establish a connection with the company, too. Do they emphasize values like a warm customer experience, or are they more focused on efficiency? Make sure you immediately address something about the job role you have in common.

State why you’re a good fit, too! Many people neglect this detail, but it can really help to pull your opener together.

Always avoid being too informal, sloppy, or vague—like in this opener that doesn’t even address what the applicant can do or how it’ll help!

I’d love to work for your company. After years in fast food I built up lots of skills that would work well in a sit-down restaurant, too.

On the other hand, here’s a professional-looking greeting and a tasteful compliment for the company. Then the applicant follows up with specific skills that will benefit the establishment, which they address by name!

Here’s one that works!

I’m impressed by The Capital Grille’s reputation for setting standards for upscale dining in Denver. I would be honored to join your team as a restaurant server, using my skills in Micros POS system, menu management software, tableside service equipment, and more to contribute to the continued success of The Capital Grille.

Writing the body paragraphs

Each body paragraph in your server cover letter should address one primary accomplishment you’ve earned throughout your history as a server. You don’t have room to ramble since you’ll be competing with other applications, so cut straight to your credentials and success stories!

Focus on stories that cover plenty of ground concisely. How did you demonstrate alignment with the company’s vision? How did you help improve metrics such as profit boosts or increased sales from the seasonal menu?

Show that you align yourself with the values displayed at the company where you’re applying. If your goal role is at a restaurant focusing on a laid-back community culture, focus more on how you helped people. If you’re applying to an establishment that emphasizes a classy, upscale atmosphere, share stories of how you upheld professionalism.

Here’s a good body paragraph example

Finishing, closing, and signing your cover letter

Your closing paragraph should give your server cover letter a sense of completion, just like a perfect dessert special. Tie all your previous points together with fresh wording to reinforce the qualifying traits that make you a great server.

Share how skills like multitasking, efficiency, wine pairings, and active listening align with the establishment’s mission statement. If you have any super impressive qualifications, like delivering excellent tableside service during a prestigious event, mention how this qualifies you for your dream job.

Don’t forget a call to action inviting the reader to contact you again for additional materials. Include a “thank you” somewhere in there, too, alongside your call to action. (You can thank the reader for their time either in your closing paragraph or your signoff phrase.)

Just make sure you don’t leave things vague and informal, like in this example:

Oh boy . . .

As you can see, I’m beyond qualified to work for you because I’ve waited on a lot of tables. I’ve done register too at plenty of places. Let me know if you want to hire me.

Demonstrate your excitement about the role and display confidence without overdoing it before ending with a professional signoff and your real, full name.

This one’s a winner!

Don’t worry! There are plenty of places you can look. Sometimes the job ad has the recruiter or hiring manager’s name listed; if not, you can always check the company website or even do some digging on LinkedIn or Glassdoor.

In the past, applicants were usually expected to list their addresses on their cover letters. It’s more important to include the recipient’s address in your server cover letter than it is to write out your own. After all, you’ll be working at their restaurant!

This one depends entirely on the type of establishment you’re applying to! Just like you’ll tailor your cover letter’s stories to the company culture displayed in the job description and company web pages, you’ll want to match your writing tone to theirs.

How to Write a Cover Letter in 2024 + Examples

After weeks of heavy job search, you’re almost there!

You’ve perfected your resume. 

You’ve short-listed the coolest jobs you want to apply for.

You’ve even had a friend train you for every single interview question out there.

But then, before you can send your application and call it a day, you remember that the job ad requires a cover letter.

Now you’re stuck wondering how to write a cover letter ...

Don’t panic! We’ve got you covered. Writing a cover letter is a lot simpler than you might think. 

In this guide, we’re going to teach you how to write a cover letter that gets you the job you deserve.

• What’s a cover letter & why it’s important for your job search
• How to write a convincing cover letter that gets you the job (step-by-step!)
• How to perfect your cover letter with the Novoresume free checklist
• What excellent cover letter examples look like

New to cover letter writing? Give our resumes 101 video a watch before diving into the article!

So, let’s get started with the basics!

What is a Cover Letter? (and Why It’s Important)

A cover letter is a one-page document that you submit as part of your job application (alongside your CV or Resume). 

Its purpose is to introduce you and briefly summarize your professional background. On average, your cover letter should be from 250 to 400 words long .

A good cover letter can spark the HR manager’s interest and get them to read your resume. 

A bad cover letter, on the other hand, might mean that your application is going directly to the paper shredder. So, to make sure this doesn’t happen, it’s essential to know how to write a convincing cover letter.

How does a good cover letter look, you might ask. Well, here’s an example:

Keep in mind, though, that a cover letter is a supplement to your resume, not a replacement. Meaning, you don’t just repeat whatever is mentioned in your resume.

If you’re writing a cover letter for the first time, writing all this might seem pretty tough. After all, you’re probably not a professional writer.

The thing is, though, you don’t need to be creative, or even any good at writing. All you have to do is follow a tried-and-tested format:

• Header - Input contact information
• Greeting the hiring manager
• Opening paragraph - Grab the reader’s attention with 2-3 of your top achievements
• Second paragraph - Explain why you’re the perfect candidate for the job
• Third paragraph - Explain why you’re a good match for the company
• Formal closing

Or, here’s what this looks like in practice:

How to Write the Perfect Cover Letter (And Get Hired!)

Now that we’ve got the basics out of the way, we’re going to guide you through the process of writing a cover letter step by step. 

Step #1 - Pick the Right Cover Letter Template

A good cover letter is all about leaving the right first impression.

So, what’s a better way to leave a good impression than a well-formatted, visual template?

You can simply pick one of our hand-picked cover letter templates , and you’ll be all set in a jiffy!

As a bonus, our AI will even give you suggestions on how to improve your cover letter on the go.

Step #2 - Start the Cover Letter with a Header

As with a resume, it’s important to start your cover letter with a Contact Information section:

Here, you want to include all essential information, including:

• Phone Number
• Name of the hiring manager / their professional title
• Name of the company you’re applying to

In certain cases, you might also consider adding:

• Social Media Profiles - Any type of profile that’s relevant to your field. Social Profiles on websites like LinkedIn, GitHub (for developers), Medium (for writers), etc.
• Personal Website - If you have a personal website that somehow adds value to your application, you can mention it. Let’s say you’re a professional writer. In that case, you’d want to link to your blog.

And here’s what you shouldn’t mention in your header:

• Your Full Address 
• Unprofessional Email - Make sure your email is presentable. It’s pretty hard for a hiring manager to take you seriously if your email address is “[email protected].” Whenever applying for jobs, stick to the “[first name] + [last name] @ email provider.com” format.

Step #3 - Greet the Hiring Manager

Once you’ve properly listed your contact information, you need to start writing the cover letter contents.

The first thing to do here is to address the cover letter to the hiring manager .

That’s right, the hiring manager! Not the overly popular “Dear Sir or Madam.” You want to show your future boss that you did your research and are really passionate about working with their team.

No one wants to hire a job seeker who just spams 20+ companies and hopes to get hired in any of them.

So, how do you find out who’s the hiring manager? There are several ways to do this. 

The simplest option is to look up the head of the relevant department on LinkedIn. Let’s say you’re applying for the position of a Communication Specialist at Novoresume. The hiring manager is probably Head of Communications or Chief Communications Office.

So, you do a quick lookup on LinkedIn:

And voila! You have your hiring manager.

Or let’s say you’re applying for the position of a server. In that case, you’d be looking for the “restaurant manager.”

If this doesn’t work, you can also check out the “Team” page on the company website; there’s a good chance you’ll at least find the right person there.

Here are several other greetings you could use:

• Dear [Department] Hiring Manager
• Dear Hiring Manager
• To whom it may concern
• Dear [Department] Team

Step #4 - Write an Attention-Grabbing Introduction

First impressions matter, especially when it comes to your job search.

Recruiters get hundreds, sometimes even thousands, of applications. Chances are, they’re not going to be reading every single cover letter end-to-end.

So, it’s essential to catch their attention from the very first paragraph .

The #1 problem we see with most cover letter opening paragraphs is that they’re usually extremely generic. Most of them look something like this..

• Hey, my name is Jonathan and I’d like to work as a Sales Manager at XYZ Inc. I’ve worked as a sales manager at MadeUpCompany Inc. for 5+ years, so I believe that I’d be a good fit for the position.

See the issue here? This opening paragraph doesn’t say pretty much anything except the fact that you’ve worked the job before.

Do you know who else has similar work experience? All the other applicants you’re competing with.

Instead, you want to start off with 2-3 of your top achievements to really grab the reader’s attention. Preferably, the achievements should be as relevant as possible to the position.

So now, let’s make our previous example shine:

My name’s Michael and I’d like to help XYZ Inc. hit and exceed their sales goals as a Sales Manager. I’ve worked with Company X, a fin-tech company, for 3+ years. As a Sales Representative, I generated an average of $30,000+ in sales per month (beating the KPIs by around 40%). I believe that my previous industry experience, as well as excellence in sales, makes me the right candidate for the job.

See the difference between the two examples? If you were the hiring manager, which sales manager would you hire, Jonathan or Michael?

Now that we’ve covered the introduction, let’s talk about the body of your cover letter. This part is split into two paragraphs: the first is for explaining why you’re the perfect person for the job, and the latter is for proving that you’re a good fit for the company.

So, let’s get started...

Step #5 - Explain why you’re the perfect person for the job

This is where you show off your professional skills and convince the HR manager that you’re a better fit for the job than all the other applicants.

But first things first - before you even write anything, you need to learn what the most important requirements for the role are. So, open up the job ad and identify which of the responsibilities are the most critical.

For the sake of the example, let’s say you’re applying for the position of a Facebook Advertiser. You scan the job ad and see that the top requirements are:

• Experience managing a Facebook ad budget of $10,000+ / month
• Some skills in advertising on other platforms (Google Search + Twitter)
• Excellent copywriting skills

Now, in this section, you need to discuss how you fulfill these requirements. So, here’s how that would look for our example:

In my previous role as a Facebook Marketing Expert at XYZ Inc. I handled customer acquisition through ads, managing a monthly Facebook ad budget of $20,000+ . As the sole digital marketer at the company, I managed the ad creation & management process end-to-end. Meaning, I created the ad copy , images, picked the targeting, ran optimization trials, and so on.

Other than Facebook advertising, I’ve also delved into other online PPC channels, including:

• Google Search

Are you a student applying for your first internship? You probably don’t have a lot of work experience to show off in this section. Learn how to write an internship cover letter here.

Step #6 - Explain why you’re a good fit for the company

Once you’ve written the last paragraph, you might be thinking - I’m a shoo-in for the job! What else do I need to write? I’ll just wrap up the cover letter and hit that sweet SEND button.

Well, no. You’re not quite there yet.

The HR manager doesn’t only look at whether you’ll be good at the job or not. They’re looking for someone that’s also a good fit for the company culture.

After all, employees that don’t fit in are bound to quit, sooner or later. This ends up costing the company a ton of money, up to 50% of the employee’s annual salary . 

Meaning, you also need to convince the HR manager that you’re really passionate about working with them.

How do you do this? Well, as a start, you want to do some research about the company. You want to know things like:

• What’s the company’s business model?
• What’s the company product or service? Have you used it?
• What’s the culture like? Will someone micro-manage your work, or will you have autonomy on how you get things done?

So, get to Googling. Chances are, you’ll find all the information you need either on the company website or somewhere around the web.

Then, you need to figure out what you like about the company and turn that into text.

Let’s say, for example, you’re passionate about their product and you like the culture of innovation / independent work in the organization.

You’d write something like:

I’ve personally used the XYZ Smartphone, and I believe that it’s the most innovative tech I’ve used in years. The features such as Made-Up-Feature #1 and Made-Up-Feature #2 were real game changers for the device. 

I really admire how Company XYZ thrives for excellence for all its product lines, creating market-leading tech. As someone that thrives in a self-driven environment, I truly believe that I and Company XYZ will be a great match.

What you don’t want to do here is be super generic for the sake of having something to write. Most job seekers tend to mess this one up. Let’s take a look at a very common example we tend to see (way too often):

I’d love to work for Company XYZ because of its culture of innovation. I believe that since I’m super creative, I’d be a good fit for the company. The company values of integrity and transparency really vibe with me.

See what’s wrong here? The example doesn’t really say anything about the company. “Culture of Innovation” is something most companies claim to have. 

The same goes for “values of integrity and transparency” - the writer just googled what the values for the organization are, and said that they like them.

Any hiring manager that reads this will see through the fluff.

So, make sure to do a lot of research and come up with good reasons why you're applying.

Step #7 - Wrap up with a call to action

Finally, it’s time to finish up your cover letter and write the conclusion.

In the final paragraph, you want to:

• Wrap up any points you couldn't in the previous paragraphs. Do you have anything left to say? Any other information that could help the hiring manager make their decision? Mention it here.
• Thank the hiring manager for their time. It never hurts to be courteous, as long as you don’t come off as too needy.
• Finish the cover letter with a call to action. The very last sentence in your cover letter should be a call to action. You should ask the hiring manager to take some sort of action.

And now, let’s turn this into a practical example:

So to wrap it all up, thanks for looking into my application. I hope I can help Company X make the most out of their Facebook marketing initiatives. I'd love to further discuss how my previous success at XYZ Inc. can help you achieve your facebook marketing goals.

Step #8 - Use the right formal closing

Once you’re done with the final paragraph, all you have to do is write down a formal “goodbye” and you’re good to go.

Feel free to use one of the most popular conclusions to a cover letter:

• Best Regards,
• Kind Regards,

And we’re finally done! Before sending off the cover letter, make sure to proofread it with software like Grammarly, or maybe even get a friend to review it for you.

Does your cover letter heading include all essential information?

• Professional email
• Relevant Social Media Profiles

Do you address the right person? I.e. hiring manager in the company / your future direct supervisor

Does your introductory paragraph grab the reader's attention?

• Did you mention 2-3 of your top achievements?
• Did you use numbers and facts to back up your experience?

Do you successfully convey that you’re the right pro for the job?

• Did you identify the core requirements?
• Did you successfully convey how your experiences help you fit the requirements perfectly?

Do you convince the hiring manager that you’re passionate about the company you’re applying to?

• Did you identify the top 3 things that you like about the company?
• Did you avoid generic reasons for explaining your interest in the company?

Did you finalize the conclusion with a call to action?

Did you use the right formal closure for the cover letter?

5+ Cover Letter Examples

Need some inspiration? Read on to learn about some of the best cover letter examples we’ve seen (for different fields).

College Student Cover Letter Example

Middle Management Cover Letter Example

Career Change Cover Letter Example

Management Cover Letter Example

Senior Executive Cover Letter Example

Want to discover more examples AND learn what makes them stand out? Check out our guide to cover letter examples .

Next Steps in Your Job Search - Creating a Killer Resume

Your cover letter is only as good as your resume. If either one is weak, your entire application is for naught. 

After all, a cover letter is just an introduction. Imagine going through all this effort to leave an amazing first impression, but flopping at the end because of a mediocre resume.

...But don’t you worry, we’ve got you covered on that end, too.

If you want to learn more about Resumes & CVs, we have a dedicated FREE guide for that. Check out our complete guide on how to make a resume , as well as how to write a CV - our experts will teach you everything you need to know in order to land your dream job.

Or, if you’re already an expert, just pick one of our resume templates and get started.

Key Takeaways

Now that we’ve walked you through all the steps of writing a cover letter, let’s summarize everything we’ve learned:

• A cover letter is a 250 - 400 word document that convinces the hiring manager of your competence
• A cover letter goes in your job application alongside your resume
• Your introduction to the cover letter should grab the hiring manager’s attention and keep it all the way until the conclusion
• There are 2 main topics you need to include in your cover letter: why you’re the perfect candidate for the job & why you’re passionate about working in the company you’re applying to
• Most of the content of your cover letter should be factual , without any fluff or generalizations

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our blog to stay up to date with the industry-leading advice. Or, check out some of our top guides…

• How to Write a Motivational Letter
• How to Write a Resume with No Work Experience
• Most Common Interview Questions and Answers

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How to Write a Cover Letter: A Comprehensive Guide with Examples (2024)

Crafting a compelling cover letter is the first step towards landing an interview. It’s usually the first impression an employer gets before even seeing your resume, and it will help to set the tone and establish your personality before getting into your qualifications and suitability for the position.

Whether you're applying for a job, internship, or generally submitting your resume for consideration, understanding how to write a cover letter can significantly enhance your chances of success.

What is a Cover Letter?

A cover letter is a formal document accompanying your resume that introduces yourself to potential employers, highlighting your qualifications, experiences, and interest in a specific job or internship. It offers you the opportunity to showcase your personality and passion for the role in a more personalized manner than a resume alone.

Cover Letter Format

The format of a cover letter typically follows a standard business letter structure. It includes your contact information, the date, the recipient's contact details, a salutation, body paragraphs, and a closing. Ensure that your cover letter is concise, well-organized, and visually appealing, using a professional font and maintaining consistent formatting throughout.

As your cover letter will often be sent as an email, check this guide on how to write an email for some general tips on subject lines, email greetings, structuring the main content, and signing off.

Cover Letter for a Job

When applying for a job, a cover letter for your resume is often expected, and it serves as your initial introduction to potential employers. It should be customized for each position, showcasing how your skills and experiences fit the job requirements. A well-crafted cover letter can distinguish you from other applicants and increase your chances of securing an interview, especially if you can show that you’re genuinely aligned with the company’s goals.

Cover Letter for an Internship

For internship applications, a cover letter is equally essential. It allows you to convey your enthusiasm for the opportunity, relevant skills, and willingness to learn. Even if you have limited professional experience, your cover letter can highlight academic achievements, extracurricular activities, and relevant coursework that demonstrate your potential value to the organization.

Writing a Cover Letter

Let’s get into how to write a cover letter, step by step:

Step 1: How to Address a Cover Letter

When addressing your cover letter, it's essential to find out the name and title of the hiring manager or recruiter whenever possible. Addressing the letter to a specific individual adds a personal touch and demonstrates your initiative. A quick note on how to address a cover letter without a name. If you're unable to identify the recipient, you can use a general greeting such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."

Step 2: What to Include in a Cover Letter

Writing a compelling cover letter requires careful attention to detail and a strategic approach. Begin by thoroughly researching the company and the position to tailor your letter accordingly. Highlight your most relevant experiences and accomplishments, using specific examples to demonstrate your qualifications. Keep your language professional, yet engaging, and avoid using generic templates or clichés. Instead, strive to make a memorable impression that sets you apart from other candidates by showing you understand what the company is about.

Structure-wise, a well-written cover letter should include the following elements:

Introduction : Start by stating the position you're applying for and how you learned about it. Express your enthusiasm for the opportunity and briefly introduce yourself.

Body Paragraphs : Use one or two paragraphs to highlight your relevant experiences, skills, and achievements. Provide specific examples that demonstrate your qualifications and fit for the role. Tailor your content to align with the job description and company's needs.

Closing Paragraph : Summarize your interest in the position and reiterate your enthusiasm for the opportunity. Thank the employer for considering your application and express your willingness to discuss further in an interview.

Closing : End your cover letter with a professional closing, such as "Sincerely" or "Best regards," followed by your name and contact information.

By using this kind of cover letter template, you can keep a clear and structured approach whilst also easily adjusting your content each time to customize it for each specific contact.

Before you send

Remember maintain professionalism throughout and always proofread your cover letter before you send it off. Check this quick list of cover letter dos and don’ts so you can ensure you’ve done everything you can and haven’t made any glaring errors along the way.

Note for students: While it may be reasonable to apply for internships with your university email, it probably won’t come across as particularly professional for proper job applications. Contacting an employer from a free email account with a funny name you made when you were an adolescent also won’t be particularly impressive. You may want to use a service like Inbox.com and create a business email account that shows you’re a serious professional.

Cover letter examples

Here are some short cover letter samples that you can use as templates for your own letter. Note that although the content should be adapted both to you and to the company you’re applying to, a similar structure applies in all cases.

1. Marketing Manager Cover Letter:

Dear [Hiring Manager's Name],

I am writing to express my interest in the Marketing Manager position at [Company Name], as advertised on [where you found the job posting]. With over five years of experience in marketing strategy development, campaign management, and brand positioning, I am excited about the opportunity to contribute to your team and drive results for [Company Name].

In my previous role at [Previous Company], I led cross-functional teams to develop and execute innovative marketing campaigns that resulted in a 30% increase in brand awareness and a 25% boost in lead generation. My ability to analyze market trends, identify customer insights, and leverage data-driven strategies has consistently delivered impactful results and exceeded organizational objectives.

I am particularly drawn to [specific aspect of the company or job description], and I am eager to bring my expertise in digital marketing, social media management, and content development to support [Company Name]'s mission of [mention company mission or values].

Thank you for considering my application. I am enthusiastic about the possibility of joining [Company Name] and contributing to its continued success. I am available for an interview at your earliest convenience and can be reached at [Your Phone Number] or [Your Email Address].

Sincerely, [Your Name]

2. Software Engineer Cover Letter:

I am writing to apply for the Software Engineer position at [Company Name], as advertised on [where you found the job posting]. With a Bachelor's degree in Computer Science and three years of hands-on experience in software development and coding, I am excited about the opportunity to contribute to your team and develop innovative solutions for [Company Name].

In my previous role at [Previous Company], I played a key role in designing and implementing scalable software solutions that optimized workflow efficiency and enhanced user experience. My proficiency in programming languages such as Java, Python, and JavaScript, coupled with my strong problem-solving skills, has enabled me to deliver high-quality software solutions that meet and exceed client expectations.

I am impressed by [specific aspect of the company or job description], and I am eager to leverage my technical skills and passion for innovation to support [Company Name]'s goals of [mention company goals or objectives].

Thank you for considering my application. I am eager to further discuss how my background and expertise align with the needs of [Company Name] and am available for an interview at your earliest convenience. Please feel free to contact me at [Your Phone Number] or [Your Email Address] to schedule a discussion.

3. Graphic Designer Cover Letter:

I am thrilled to apply for the Graphic Designer position at [Company Name], as advertised on [where you found the job posting]. With a strong background in visual communication, brand identity development, and multimedia design, I am excited about the opportunity to bring my creativity and expertise to your team and contribute to [Company Name]'s success.

In my previous role at [Previous Company], I collaborated with cross-functional teams to create visually compelling designs that effectively communicated brand messages and engaged target audiences. My proficiency in Adobe Creative Suite, coupled with my attention to detail and passion for design, has allowed me to deliver innovative solutions that align with client objectives and exceed expectations.

I am particularly drawn to [specific aspect of the company or job description], and I am eager to leverage my design skills and artistic vision to support [Company Name]'s mission of [mention company mission or values].

Thank you for considering my application. I am enthusiastic about the possibility of joining [Company Name] and contributing to its creative endeavors. I am available for an interview at your earliest convenience and can be reached at [Your Phone Number] or [Your Email Address].

What is a cover letter for a job?

A cover letter for a job is a formal document submitted alongside a resume during the application process. It introduces the applicant to the potential employer and highlights their qualifications, experiences, and interest in the specific job position.

What is a cover letter for a resume?

A cover letter for a resume is a document that accompanies a resume when applying for a job. While the resume provides a summary of the applicant's skills and experiences, the cover letter offers additional context and insight into their suitability for the position.

What is the purpose of a cover letter?

The purpose of a cover letter is to introduce the applicant to the potential employer, showcase their qualifications and experiences, and express their interest in the job position. It allows applicants to personalize their application and demonstrate their enthusiasm and suitability for the role.

What does a cover letter look like?

A cover letter typically follows a formal business letter format, including the sender's and recipient's contact information, a salutation, body paragraphs, and a closing. It should be well-organized, concise, and visually appealing, with a professional tone and consistent formatting.

How long should a cover letter be?

A cover letter should be concise and to the point, typically no longer than one page. It should provide enough information to highlight the applicant's qualifications and interest in the position without overwhelming the reader with unnecessary details.

What should be in a cover letter?

A cover letter should include the sender's and recipient's contact information, a formal salutation, an introduction stating the position being applied for and how the applicant learned about it, body paragraphs highlighting relevant qualifications and experiences, and a closing expressing gratitude and interest in further discussion.

How to Start a Cover Letter

To start your cover letter effectively, consider using a strong opening sentence or attention-grabbing statement that immediately captures the reader's interest. You can mention a mutual connection, reference a recent company accomplishment, or highlight a specific aspect of the job that excites you.

How to End a Cover Letter

Ending your cover letter on a high note is crucial to leave a lasting impression. In the closing paragraph, reiterate your interest in the position and express your gratitude for the opportunity to apply. Convey confidence in your ability to contribute to the company's success. Finally, use a professional closing, such as "Sincerely" or "Best regards," followed by your name.

Updated: April 10, 2024 at 4:33 PM

Published: April 10, 2024 at 4:33 PM

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How to Write a Cover Letter for a Job Application

Including a cover letter with you job application takes a little extra time, but it can mean the difference between getting an interview and your CV being discarded.

Learn how to write an effective cover letter as part of your job application to maximise your chances of getting an interview.

When applying for a job, more often than not, you will need to include a cover letter. Consider your cover letter your sales page, giving an introduction to yourself and an invitation to the recruiter to read your CV or application. It’s not always clear whether you need a cover letter or not when studying a job advert, so if you’re unsure, always include one. A good cover letter could be the difference between the hiring manager reading your CV, or discarding your application and moving on. 

Get your facts together

Writing a cover letter for the first time can seem a daunting prospect. With so much that could be included, it’s hard to know where to start. The best place is by getting your facts together and deciding what you want to include. 

Think of all your accomplishments to date that are relevant to the role and make a list. Try not to use anything that comes directly from your CV. Your cover letter is the place to elaborate on the points in your CV to provide more detail and to really highlight what you can do, rather than repeating points.

Also do some research on the company. Find out what its values are, its mission, and any defining features. This will help you tailor your experience and skills to the company culture and give you some background to explain why you are a good fit. 

Address the criteria

It’s important that you don’t include anything and everything. Less is more with a job application cover letter. You will be scored on how well you meet the selection criteria, so use that as a guide for what to include. Link everything you write back to the criteria, and try to find relevant examples where possible. 

If you don’t have an industry related example to hit a criterium, use something else, but make it very clear what it is demonstrating. There are many ways to demonstrate soft skills. For example, learning a language can demonstrate your communication skills, and being part of a sports team can show that you know how to work well with others.

When you know what you want to include, put a plan in place for the structure of the letter, and writing it will be much easier. 

Start with a strong opening

If you want a recruiter to read the entirety of your cover letter and consequently move on to your CV, the opening is what you need to focus on. You want to draw the reader in and impress them enough to keep their attention. This means addressing the letter properly and giving a clear reason for writing. 

In the case of a job application cover letter, you will need to state what you are applying for and what makes you the ideal candidate. This will be covered further in the bulk of the letter, but the first paragraph can be a summary of your experience, skills, and accomplishments, linked clearly to why this makes you the ideal candidate and giving a taste of what’s to come in the rest of the letter.

Make connections

Your research on the company will be beneficial in helping you to tailor the cover letter for a job application. Generic cover letters don’t do well. Job application cover letters that have been tailored to the role perform best. Aside from ensuring you evidence how you meet the job criteria, you can also make it clear that you know the company you’re applying to and value what it does. 

Mention something in your cover letter that particularly draws you to the position or company and aligns with your values, experience, or way of working to show that you have done your research and have picked this company specifically as a result. 

Be confident about your achievements

The body of your cover letter is where you highlight your relevant achievements in relation to the role you’re applying for. Don’t be vague here. Clear, evidence-based examples do best when communicating your value, so be confident in citing what you’ve accomplished throughout your career and how that relates to what you can do in the role in question. 

Use numbers 

To back up your accomplishments, use numbers to really highlight your results. Rather than stating you increased a company’s ROI, how much did you increase it by? If you have a percentage value, this adds clout to your examples. Similarly, use figures when talking about how many people you manage or how many delegates you got through the door at an event you organised. Adding a measurable gives your achievements more weight. 

Use keywords

To ensure that you're really tailoring your job application cover letter, it’s helpful to use the job description to pick out keywords. Using the exact wording used in the advert, job description, and person specification, will mean you have the best chance of passing ATS screening systems, which scan your application for keywords to determine whether you are a good match. 

Be positive and enthusiastic

Give your cover letter for a job a positive, enthusiastic tone. Use future tense to show how you will use your skills and experience to benefit the company you’re applying to and show how keen you are to take on a new role and new challenges. 

If you are lacking experience in some areas, don’t highlight it. Always find a way to compensate for it, without implying it is a negative factor. For example, if you don’t have experience in project management, but you have a qualification in Scrum, write about your qualification and all the benefits that brings, without pointing out your lack of experience. 

Call to action

Your cover letter should always end with a clear call to action. In your last paragraph, sum up your skills and experience and make it apparent that you would welcome discussion around your application and the role. You can be bold and propose your availability or simply tell the reader that you will look forward to hearing from them regarding an interview. 

Cover letter structure

Taking on board all of the advice above, you can consider the following structure for your cover letter for a job application. This can of course be varied to suit your needs but is a great outline. Look to write no more than a page, unless you are writing a cover letter that is a part of the application process and you need to address all of the essential criteria. In this case, take the space you need.

Dear …………………………………

I’m writing in application of the role of XXXXXXXXXXXXXXX which I saw advertised on XXXXXXXXXXXXXXX. - Approx 10-20 words.

Opening paragraph: Cover why you are writing (what you are applying for), why you are interested in this company and role, and why you are a great fit (giving an overview of your relevant skills and experience). - Approx70-100 words

Middle paragraphs: Depending on what you need to cover, this could vary between one and three paragraphs. This is essentially the most important part of the cover letter, where you detail your skills, experience and accomplishments, in evidence of the selection criteria. Pick out the most important requirements from the person specification and evidence your ability to meet them. - 100 - 250 words in total.

Closing paragraph: Include a brief summary of why you are the ideal candidate for the role and include a strong call to action. - Approx 25- 50 words

Get started

Use this guide to write a cover letter for a job that can help you get you noticed and land an interview. For advice on how to write cover letters for specific roles, you can take a look at these articles. If you are looking for further support, you can take a look at cover letter courses on Coursera as a starting point.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

How to Write a Cover Letter That Will Get You a Job

I ’ve read thousands, maybe tens of thousands, of cover letters in my career. If you’re thinking that sounds like really boring reading, you’re right. What I can tell you from enduring that experience is that most cover letters are terrible — and not only that, but squandered opportunities. When a cover letter is done well, it can significantly increase your chances of getting an interview, but the vast majority fail that test.

So let’s talk about how to do cover letters right.

First, understand the point of a cover letter.

The whole idea of a cover letter is that it can help the employer see you as more than just your résumé. Managers generally aren’t hiring based solely on your work history; your experience is crucial, yes, but they’re also looking for someone who will be easy to work with, shows good judgment, communicates well, possesses strong critical thinking skills and a drive to get things done, complements their current team, and all the other things you yourself probably want from your co-workers. It’s tough to learn much about those things from job history alone, and that’s where your cover letter comes in.

Because of that …

Whatever you do, don’t just summarize your résumé.

The No. 1 mistake people make with cover letters is that they simply use them to summarize their résumé. This makes no sense — hiring managers don’t need a summary of your résumé! It’s on the very next page! They’re about to see it as soon as they scroll down. And if you think about it, your entire application is only a few pages (in most cases, a one- or two-page résumé and a one-page cover letter) — why would you squander one of those pages by repeating the content of the others? And yet, probably 95 percent of the cover letters I see don’t add anything new beyond the résumé itself (and that’s a conservative estimate).

Instead, your cover letter should go beyond your work history to talk about things that make you especially well-suited for the job. For example, if you’re applying for an assistant job that requires being highly organized and you neurotically track your household finances in a detailed, color-coded spreadsheet, most hiring managers would love to know that because it says something about the kind of attention to detail you’d bring to the job. That’s not something you could put on your résumé, but it can go in your cover letter.

Or maybe your last boss told you that you were the most accurate data processor she’d ever seen, or came to rely on you as her go-to person whenever a lightning-fast rewrite was needed. Maybe your co-workers called you “the client whisperer” because of your skill in calming upset clients. Maybe you’re regularly sought out by more senior staff to help problem-solve, or you find immense satisfaction in bringing order to chaos. Those sorts of details illustrate what you bring to the job in a different way than your résumé does, and they belong in your cover letter.

If you’re still stumped, pretend you’re writing an email to a friend about why you’d be great at the job. You probably wouldn’t do that by stiffly reciting your work history, right? You’d talk about what you’re good at and how you’d approach the work. That’s what you want here.

You don’t need a creative opening line.

If you think you need to open the letter with something creative or catchy, I am here to tell you that you don’t. Just be simple and straightforward:

• “I’m writing to apply for your X position.”

• “I’d love to be considered for your X position.”

• “I’m interested in your X position because …”

• “I’m excited to apply for your X position.”

That’s it! Straightforward is fine — better, even, if the alternative is sounding like an aggressive salesperson.

Show, don’t tell.

A lot of cover letters assert that the person who wrote it would excel at the job or announce that the applicant is a skillful engineer or a great communicator or all sorts of other subjective superlatives. That’s wasted space — the hiring manager has no reason to believe it, and so many candidates claim those things about themselves that most managers ignore that sort of self-assessment entirely. So instead of simply declaring that you’re great at X (whatever X is), your letter should demonstrate that. And the way you do that is by describing accomplishments and experiences that illustrate it.

Here’s a concrete example taken from one extraordinarily effective cover-letter makeover that I saw. The candidate had originally written, “I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to prioritize and multitask.” That’s pretty boring and not especially convincing, right? (This is also exactly how most people’s cover letters read.)

In her revised version, she wrote this instead:

“In addition to being flexible and responsive, I’m also a fanatic for details — particularly when it comes to presentation. One of my recent projects involved coordinating a 200-page grant proposal: I proofed and edited the narratives provided by the division head, formatted spreadsheets, and generally made sure that every line was letter-perfect and that the entire finished product conformed to the specific guidelines of the RFP. (The result? A five-year, $1.5 million grant award.) I believe in applying this same level of attention to detail to tasks as visible as prepping the materials for a top-level meeting and as mundane as making sure the copier never runs out of paper.”

That second version is so much more compelling and interesting — and makes me believe that she really is great with details.

If there’s anything unusual or confusing about your candidacy, address it in the letter.

Your cover letter is your chance to provide context for things that otherwise might seem confusing or less than ideal to a hiring manager. For example, if you’re overqualified for the position but are excited about it anyway, or if you’re a bit underqualified but have reason to think you could excel at the job, address that up front. Or if your background is in a different field but you’re actively working to move into this one, say so, talk about why, and explain how your experience will translate. Or if you’re applying for a job across the country from where you live because you’re hoping to relocate to be closer to your family, let them know that.

If you don’t provide that kind of context, it’s too easy for a hiring manager to decide you’re the wrong fit or applying to everything you see or don’t understand the job description and put you in the “no” pile. A cover letter gives you a chance to say, “No, wait — here’s why this could be a good match.”

Keep the tone warm and conversational.

While there are some industries that prize formal-sounding cover letters — like law — in most fields, yours will stand out if it’s warm and conversational. Aim for the tone you’d use if you were writing to a co-worker whom you liked a lot but didn’t know especially well. It’s okay to show some personality or even use humor; as long as you don’t go overboard, your letter will be stronger for it.

Don’t use a form letter.

You don’t need to write every cover letter completely from scratch, but if you’re not customizing it to each job, you’re doing it wrong. Form letters tend to read like form letters, and they waste the chance to speak to the specifics of what this employer is looking for and what it will take to thrive in this particular job.

If you’re applying for a lot of similar jobs, of course you’ll end up reusing language from one letter to the next. But you shouldn’t have a single cover letter that you wrote once and then use every time you apply; whatever you send should sound like you wrote it with the nuances of this one job in mind.

A good litmus test is this: Could you imagine other applicants for this job sending in the same letter? If so, that’s a sign that you haven’t made it individualized enough to you and are probably leaning too heavily on reciting your work history.

No, you don’t need to hunt down the hiring manager’s name.

If you read much job-search advice, at some point you’ll come across the idea that you need to do Woodward and Bernstein–level research to hunt down the hiring manager’s name in order to open your letter with “Dear Matilda Jones.” You don’t need to do this; no reasonable hiring manager will care. If the name is easily available, by all means, feel free to use it, but otherwise “Dear Hiring Manager” is absolutely fine. Take the hour you just freed up and do something more enjoyable with it.

Keep it under one page.

If your cover letters are longer than a page, you’re writing too much, and you risk annoying hiring managers who are likely sifting through hundreds of applications and don’t have time to read lengthy tomes. On the other hand, if you only write one paragraph, it’s unlikely that you’re making a compelling case for yourself as a candidate — not impossible, but unlikely. For most people, something close to a page is about right.

Don’t agonize over the small details.

What matters most about your cover letter is its content. You should of course ensure that it’s well-written and thoroughly proofread, but many job seekers agonize over elements of the letter that really don’t matter. I get tons of  questions from job seekers  about whether they should attach their cover letter or put it in the body of the email (answer: No one cares, but attaching it makes it easier to share and will preserve your formatting), or what to name the file (again, no one really cares as long as it’s reasonably professional, but when people are dealing with hundreds of files named “resume,” it’s courteous to name it with your full name).

Approaching your cover letter like this can make a huge difference in your job search. It can be the thing that moves your application from the “maybe” pile (or even the “no” pile) to the “yes” pile. Of course, writing cover letters like this will take more time than sending out the same templated letter summarizing your résumé — but 10 personalized, compelling cover letters are likely to get you more  interview invitations  than 50 generic ones will.

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Customer Service Cover Letter Tips & Examples to Land Your Ideal Role

Published: August 10, 2022

The best cover letters  highlight your skills and abilities and leave recruiters and hiring managers interested in and eager to learn more about you, your skillset, and your ability to succeed in the role they’re hiring for.

In this post, discover everything you need to include in a customer service cover letter to leave a lasting impression, including:

What to Include in a Customer Service Cover Letter

Customer service cover letter example, entry-level customer service cover letter.

• Entry-Level Customer Service Cover Letter Example

Best Practices for Writing a Customer Service Cover Letter

When writing a customer service cover letter, it’s essential to include information highlighting your skills and abilities in the customer service industry.

Some key information to include is:

• Your interest in the role you’re applying for and why you’re interested in it.
• Relevant customer service experience you have and the responsibilities you’ve held in your previous related roles.
• The specific skills you’ve developed and perfected that make you an excellent fit for the roles you apply to. It’s important to get as specific as possible for each position, as a generic cover letter not relevant to the role won’t help you stand out.
• Any awards or recognitions you’ve received for your customer service skills as they demonstrate your ability to be successful at the job and that you possess the qualifications hiring managers are looking for.
• The qualities you have that make you an excellent team player.
• The passion you have for customer experience.

It’s mentioned above, but it’s worth driving home that anything you include in your customer service cover letter should be specific and related to the role you’re applying for. Aim to create a new cover letter for each position so you can call attention to your skills that will help you fulfill the role expectations for each job.

Let’s go over an example of a high-quality customer service letter.

Dear [Hiring Manager Name],

My name is [Your name], and I am a seasoned [Industry] professional with over [Number] experience. I am very interested in [Position] at [Company name], and my experience in [Previous customer service experience] makes me an excellent candidate. I believe my [Insert role-relevant skills] can help [Company Name] achieve [Desired goals for role].

In my current role as a [Your current role] at [Current company], I’ve achieved results with [Insert achievements or data that shows expertise]. I’m eager to bring these skills to [Insert position] and help customers achieve success.

Additionally, [Insert other relevant experience or skills related to the role].

I look forward to further discussing my past achievements and how they will help me succeed as [Insert role title].

Thank you for your time and consideration.

[Your Name Here]

If you’re applying for a customer service position and haven’t yet held any customer service roles, not to worry. Below we’ll explain why.

If you’re applying for an entry-level customer service position but you don’t have significant customer service experience, you can still write a cover letter that highlights you as a standout candidate.

Take care to mention:

• The transferable skills you have that relate to the customer service role you’re applying for. For example, you’re a skilled communicator, which can come in handy when talking to customers over the phone or in person.
• Any customer service or related training you’ve received, even if it’s minimal. This shows a commitment and genuine interest in the role you’re applying for.
• Any relevant coursework or extracurriculars that have helped you develop the necessary skills for the role.
• Your passion for helping others and resolving issues, which are key qualities in any customer service professional.
• The qualifications that make you a good team member because, regardless of experience, you’ll be working with people.

Overall, highlighting any of your strengths, even if you don’t have direct experience, shows recruiters and hiring managers that you’d be an excellent fit for the role and what you can contribute to their company. Let’s go over a sample entry-level customer service cover level that you can use for inspiration.

Entry Level Customer Service Cover Letter Example

Dear [Hiring manager name],

My name is [Your name], and I am writing to express my interest in the [Role title] position at [Company name]. I am drawn to the role because [Insert interest] and my skills with [Insert relevant skills] make me an excellent candidate.

My relevant customer service experience is with [Explain applicable or transferable experience], and I believe this would allow me to excel at [Insert role requirements]. I’ve been recognized for [Insert data or achievements that demonstrate skill set], and I’m eager to achieve the same results for [Company name].

As I look forward to my next chapter, I hope to apply my experience and perspective to help the [Company Name] team hit and exceed goals. I admire [Company Name]’s commitment to [Business Priority] and feel passionate about your mission to [Company Mission Here].

Attached is my resume for further review, and I look forward to further discussing my experience and how my background fits [Company name] needs.

Thank you for your time and consideration,

[Your Name]

Above, we’ve outlined key elements to include in your customer service cover letter, whether you have years of experience or are just getting started in the field. Regardless of the type of letter you’re writing, though, there are always best practices to keep in mind.

• Always address the letter to a specific person, if possible. If you can’t find a hiring manager's name , you can say something like “Dear [company name] recruiter” or Dear [position title] Hiring Manager.”
• Use a professional tone throughout the letter, but you can also display your unique personality without being informal.
• Keep the letter short and to the point — recruiters and hiring managers are busy and might be reading through a lot of applications, so they’ll be appreciative of a concise letter that stays on track.
• Always highlight your relevant skills, experience, and qualities.
• Use concrete examples to back up your claims.
• Edit carefully for grammar, spelling, and punctuation errors.

A bonus tip and a unique way to leave a lasting impression with your cover letter is to tell a story. You can call out an experience that makes you uniquely qualified for the role, a story that expresses your interest in the company and what led you to them, or a story about a significant customer service-related experience you excelled at.

An excellent customer service cover letter gets you hired.

An excellent customer service letter leaves an impression on hiring managers and recruiters and can get you hired. Follow the tips and best practices we’ve mentioned above, and you’ll likely find yourself getting interviews that land you new customer service roles.

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Create your Europass CV

The Europass CV builder makes it easy to create your CV online. You can use it to apply for a job, education or training opportunities as well as volunteering.

The best-known CV format in Europe

The Europass CV is one of the best-known CV formats in Europe. It is easy-to-use and familiar to employers and education institutions.

You will first have to create your Europass profile with information on your education, training, work experience and skills. After you complete your Europass profile, you can create as many CVs as you want with just a few clicks. Just select which information you want to include, pick your favourite design and Europass will do the rest. 

You can create, store and share CVs in 31 languages . You can download your Europass CV, store it in your Europass Library share it with employers, with  EURES  or other job boards.

How to create a good CV

Remember that your CV is your first opportunity to communicate your skills and experiences to a future employer. It is a snapshot of who you are, your skills, your educational background, work experiences and other achievements.

Present your experience clearly

Highlight examples of your skills and experiences matching the job you are applying for. Pay close attention to the details published in the vacancy notice.

Tailor your CV

Make sure you update the ‘About Me’ section to highlight why you are the best person for the job. Do not include a full detailed history. Focus on facts and main points that match the job you have in mind.

Make it readable

Make sure your CV is easy to read. Use clear and simple language.  Use strong verbs (e.g. ‘managed’, ‘developed’, ‘increased’).

Use reverse chronological order

Always list the most recent experience on the top followed by previous ones. In case of long gaps in working or learning, include an explanation.

Polish and fine-tune

Check for spelling and grammar mistakes, provide a professional e-mail address, and add a professional photograph of yourself.

Your Europass profile

Your Europass profile is the place to keep a record of all your skills, qualifications and experiences. If you keep your Europass profile up-to-date then you will always have all the information you need to create tailored CVs and job applications quickly.

Good luck with your applications!

Find support through EU services

Eures the european job mobility portal, working abroad in other eu countries, education and training in other eu countries, you may be interested to read.

Create your Europass Cover Letter

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