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Chat Agent Resume Examples

If you are looking to apply for a job in chat agent customer service, then having an effective resume is essential. A well-crafted resume can help you stand out from the competition and increase your chances of getting called in for an interview. In this blog post, we will provide you with a comprehensive chat agent resume writing guide and provide you with some example resumes to help you get started. We will provide best practices and advice on how to create an effective resume that will help you stand out from the competition.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am a Chat Agent with 5 years of experience in the customer service field. I have strong communication skills, a dedicated attitude and a passion for helping customers find solutions to their needs. My customer service knowledge and experience has enabled me to effectively handle customer inquiries, requests and complaints in an efficient, timely and professional manner. I am confident that I can add value to your team.

Core Skills :

Customer Service Expertise
Excellent Communication & Interpersonal Skills
Problem Solving & Conflict Resolution
Time Management & Multi- tasking Abilities
Computer Proficiency
Attention to Detail
Data Entry & Documentation

Professional Experience :

Chat Agent, ABC Company, 2015 – Present

Provide quality customer service and support via live chat
Respond promptly to customer inquiries and requests
Resolve customer complaints in a timely manner
Handle customer complaints and inquiries in a professional manner
Monitor customer satisfaction levels through surveys and feedback

Education :

Bachelor of Science in Business Administration, ABC University, 2013 – 2015

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Chat Agent Resume with No Experience

Highly motivated individual looking to enter the field of chat agent with no prior experience.
Adaptable and dependable individual with strong organizational and problem- solving skills.
Excellent written and verbal communication skills, along with the ability to efficiently interact with customers and colleagues.
Proficient in customer service principles and practices
Ability to remain calm, professional and courteous in difficult situations
Strong organizational, multitasking and problem- solving skills
Excellent written and verbal communication skills
Ability to prioritize tasks, remain flexible and take initiative
Computer literacy including knowledge of Microsoft Office

Responsibilities

Responding promptly to customer inquiries and providing accurate information
Greeting customers in a professional and friendly manner
Listening and responding to customers in a positive and helpful manner
Identifying and addressing customer needs in a timely and effective manner
Building and maintaining relationships with customers
Ensuring customer satisfaction and providing quality customer service
Recording customer information and transactions accurately in the system
Resolving customer complaints and following up to ensure resolution

Experience 0 Years

Level Junior

Education Bachelor’s

Chat Agent Resume with 2 Years of Experience

A customer- service focused chat agent with two years of experience in customer support and technical support, adept in customer service principles, troubleshooting, and customer management. Possesses excellent customer service and communication skills, with an aptitude for quickly understanding customer needs and resolving customer issues. Proven ability to enhance customer relationships and loyalty, as well as problem solving and conflict resolution skills.

Customer Service: Extensive experience in providing customer support, handling customer inquiries, complaints, troubleshooting and resolving customer issues.
Communication: Expert in written and verbal communication, with excellent customer service and interpersonal skills.
Technical Knowledge: Knowledge in IT and computer systems, customer service software, CRM software and customer support tools.
Organizational: Highly organized with the ability to prioritize tasks, multitask and work under pressure to meet tight deadlines.

Responsibilities :

Manage customer support activities through live chat, email, phone and social media.
Provide accurate customer service in a timely manner.
Listen to customer complaints and inquiries, assess needs and provide appropriate solutions.
Troubleshoot customer issues and identify root causes of problems.
Update customer service software and customer databases with customer information.
Maintain customer relationships by providing feedback and updates on customer inquiries.
Follow up with customers to ensure their satisfaction and address any further concerns.

Experience 2+ Years

Chat Agent Resume with 5 Years of Experience

A highly focused and organized Chat Agent with 5 years of experience providing customers with accurate and timely customer support services. Skilled in managing and resolving customer complaints via chat support systems. Experienced in providing technical and customer service assistance through the use of chat support systems. Well versed in data entry, customer service, problem solving and troubleshooting. Committed to providing an excellent customer experience and building customer loyalty.

Ability to stay calm and composed under pressure
Excellent interpersonal and communication skills
Thorough understanding of customer service principles and practices
Strong problem- solving and troubleshooting skills
Proficient in data entry
Knowledge of customer service software, databases and tools
Ability to work in a fast- paced environment
Knowledge of customer service principles
Responding to customer inquiries via chat support systems
Listening patiently to customer inquiries, concerns and complaints
Investigating customer issues and providing a timely resolution
Ensuring customer satisfaction and resolving customer complaints
Documenting customer interactions and transactions
Following up with customers to ensure their inquiries and/or complaints have been resolved
Maintaining customer records and profiles
Keeping up to date on products, services and company policies
Identifying customer needs and offering appropriate solutions

Experience 5+ Years

Level Senior

Chat Agent Resume with 7 Years of Experience

I am a highly experienced chat agent with seven years of experience in providing customer service and support to a wide variety of customers. I have a strong understanding of customer service best practices, communication skills, and problem- solving abilities. In addition, I have excellent computer literacy and am proficient in a number of customer service software programs. I am committed to delivering exceptional customer service and support, and I am confident that I can provide a high level of service to any company I work for.

Proven experience in providing customer service and support
Communication and interpersonal skills
Problem- solving and decision- making abilities
Excellent computer literacy
Proficiency in customer service software
Respond to customer inquiries through online chat
Provide assistance and troubleshoot customer issues
Follow up with customers to ensure their satisfaction
Develop customer relationships to increase customer loyalty
Address customer feedback and complaints
Provide product information and help customers make informed decisions
Monitor customer service metrics to ensure customer satisfaction

Experience 7+ Years

Chat Agent Resume with 10 Years of Experience

An experienced chat agent with 10 years of customer service experience, I am adept at providing customers with timely and accurate resolution to their inquiries. My core strengths include superior communication and problem- solving skills, as well as an in- depth knowledge of customer service software and techniques. I am also a highly motivated individual who takes initiative and is able to think outside the box to provide customers with a positive experience.

Knowledge and experience in customer service
Proven ability to solve customer issues in a timely manner
Highly organized and efficient
Ability to think outside the box
Respond to customer inquiries via chat
Resolve customer issues quickly and accurately
Maintain detailed records of customer interactions and transactions
Track customer feedback and provide appropriate response
Offer creative solutions to customer problems
Follow up with customers to ensure satisfaction with resolution

Experience 10+ Years

Level Senior Manager

Education Master’s

Chat Agent Resume with 15 Years of Experience

I am an experienced Chat Agent with 15 years of experience working in a variety of customer support roles. Throughout my career, I have developed excellent communication and problem- solving skills, allowing me to quickly identify customer needs and provide helpful solutions. My ability to work independently and in teams has enabled me to handle customer inquiries with tact and accuracy. I am also well- versed in using a variety of customer support software and tools, allowing me to keep up with changing customer service standards in the digital age.

Excellent communication skills
Superb problem- solving abilities
Ability to work independently and in teams
Knowledge of customer support software and tools
Strong customer service skills
Provide customer support through chat, email, and phone
Assist customers with technical issues and inquiries
Maintain accurate and up- to- date customer records
Resolve customer complaints and escalate issues when necessary
Monitor customer trends and analyze feedback to improve customer service
Collaborate with other departments to ensure customer satisfaction

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats , cover letter examples , job description , and career advice pages for more helpful tips and advice.

What should be included in a Chat Agent resume?

When applying for a job as a chat agent, it is important to have a well-crafted resume that will showcase your skills and abilities. To help guide you, here are some important elements that should be included in your resume:

Personal Information: Provide your name, address, phone number, and email address at the top of the resume.
Professional Summary: Summarize your experience, skills, and qualifications in a short paragraph.
Experience: Provide a list of your past job experiences, including the name of the company, the dates of your employment, and a brief description of your responsibilities.
Education: Include any degrees or certifications you have earned, as well as any schools attended.
Technical Skills: List any technical skills related to chat agent work, such as familiarity with customer service software, knowledge of chatbot programming, and experience with customer relationship management (CRM) software.
Customer Service Skills: Highlight any customer service experience you have, such as resolving customer issues and providing excellent customer service.
Soft Skills: Showcase any soft skills you have acquired, such as excellent communication and problem-solving skills.
Other Experience: Include any other relevant experience or skills, such as language fluency, project management, or sales experience.

By including all of these elements in your chat agent resume, you will be able to demonstrate to potential employers that you have the necessary qualifications and experience for the job.

What is a good summary for a Chat Agent resume?

A Chat Agent resume should highlight an individual’s ability to communicate effectively and provide professional customer service support to customers through online chat. The summary should focus on the Chat Agent’s customer service skills, their ability to handle customer inquiries quickly and accurately, and their capacity for multitasking. Additionally, the summary should include any special qualifications, such as experience using chatbot technology, that may be beneficial for the position. The summary should also reflect the Chat Agent’s dedication to providing a positive customer service experience and their commitment to helping customers solve their issues. Finally, the summary should emphasize any awards or recognitions that the Chat Agent may have received related to their customer service work.

What is a good objective for a Chat Agent resume?

A chat agent resume should include an objective that captures the candidate’s qualifications, as well as their goal for the job. It should reflect key skills and experience, and be tailored to the company and role being applied for. A good objective should be concise and demonstrate the candidate’s commitment to the position.

Here are some objectives that would make a good fit for a chat agent resume:

To leverage excellent customer service and communication skills to provide the best online customer experience as a chat agent
To bring strong technical and problem-solving skills to a chat agent role in order to ensure customer satisfaction
To use strong communication and organizational abilities to provide excellent customer service as a chat agent
To utilize my experience with customer service and technology to provide an excellent customer experience as a chat agent
To provide superior customer service through effective problem solving and communication as a chat agent
To use my knowledge of customer service, technology, and communication to excel as a chat agent

How do you list Chat Agent skills on a resume?

Every chat agent job listing comes with its own unique set of skills that are being sought. When writing your own resume, it’s important to highlight the skills that you possess which make you a great candidate for the job. Here are some tips on how to list chat agent skills on a resume:

Provide examples of how you’ve used those skills in a professional setting. For example, if you have experience providing customer service over chat, you can list that you have “2+ years of experience providing customer service via live chat with excellent customer satisfaction ratings”.
List any specialized software or hardware you’ve used. For example, if you’ve used particular chat software, you can list it and explain any technical skills that you’ve gained from using it.
Highlight any advanced customer service or communication skills. For example, if you have experience managing customer escalations, you can list that you have “advanced problem-solving and communication skills, including experience managing customer escalations”.
Showcase your experience working with customers from different backgrounds. For example, if you have experience working with customers from around the world, you can list that you have “experience working with customers from around the world in a culturally sensitive manner”.
Demonstrate your ability to multitask. For example, if you have experience managing multiple chat conversations at once, you can list that you have “ability to multitask and manage multiple chat conversations simultaneously”.
Highlight any additional skills that may be pertinent to the job. For instance, if you have experience with data analysis, you can list that you have “proficiency in analyzing data to improve customer service processes”.

By highlighting the skills that make you a great candidate for the job, you will be sure to stand out from the competition. Showcase your abilities and you’ll have

What skills should I put on my resume for Chat Agent?

When applying for a Chat Agent position, it is important to highlight your customer service and communication skills on your resume. Here are some skills and qualities you can include on your resume to demonstrate your aptitude for the role:

Excellent active listening skills: A Chat Agent must be an active listener to understand customers’ needs and accurately respond to them.
Strong verbal and written communication skills: The ability to effectively communicate via chat is an essential skill for this position.
Problem-solving and multitasking capabilities: A successful Chat Agent must have the ability to juggle multiple chats while maintaining customer satisfaction.
Patience and empathy: As a Chat Agent, you must be patient and understanding of customers’ needs and frustrations.
Proficiency with computers and technology: You need to be comfortable working with computers, as well as any customer service or communication applications.
Ability to work independently: You should be able to work independently and be comfortable making decisions without the help of a supervisor.

By including these skills and qualities on your resume, you can demonstrate to employers that you have the right skillset and experience to succeed as a Chat Agent.

Key takeaways for an Chat Agent resume

Your resume as a chat agent should tell potential employers all they need to know to consider you for the job. In order to create an effective resume, there are several key takeaways that you should include.

First and foremost, be sure to highlight your communication skills. This includes your ability to understand customer needs and respond to their concerns in a professional manner. Additionally, emphasize your experience in using customer support software such as Zendesk and Freshdesk. If you have previous experience working in customer service, be sure to emphasize that experience as well.

It is also important that you emphasize any certifications or relevant training that you have. These certifications can demonstrate your commitment to the field and demonstrate that you have the skills and knowledge to be a successful chat agent.

Finally, it is important that your resume reflects your tech-savviness. Make sure you highlight any technical skills you may have such as web development, coding, or programming. Additionally, include any knowledge or experience you may have with chatbots. This will demonstrate your ability to use the latest technology to create a more efficient customer service experience.

By including these key takeaways in your resume, you can be sure that potential employers will be able to recognize your valuable skills and experience. Doing so will give you the best chances of securing the job.

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The first step toward securing a job often begins with a single piece of paper: your resume.

It's not merely a document. Whether or not you're invited to the next stage of the recruitment process relies solely on the quality of your resume.

Right now, you might be asking yourself these questions:

How do I effectively convey my skills and experiences?
How can my resume stand out among others competing for the same role?

The answers to those questions are not complicated, and with some guidance, you will have all the tools you need to write an outstanding customer service resume.

Why is professional customer service so important?

Suppose you want to secure a customer service role. In that case, it's necessary to understand one thing: your resume serves as your first point of contact with a hiring manager, making it a critical tool in your job-seeking arsenal.

This is how you can make sure you're on the right track:

1. Making a powerful first impression

As the saying goes, "You never get a second chance to make a first impression." Your resume is often the only way hiring managers get to know you. A customer service resume sets the tone for the rest of the hiring process. It can leave an unforgettable positive impression, demonstrating your professionalism and attention to detail.

Imagine two candidates applying for a customer service supervisor position.

The first candidate's resume begins with a compelling summary highlighting their leadership experience and achievements in improving customer satisfaction.
The second candidate's resume starts with a vague objective statement.

The hiring manager is more likely to be intrigued by the first candidate's resume and may expect them to have a proven track record of success.

This initial positive impression can influence the hiring manager's decision to explore the candidate's qualifications in more detail and potentially invite them for an interview.

2. Showcasing your skills and qualifications

An exceptional resume goes beyond mere job description; it showcases your unique strengths and achievements. Resumes allow you to highlight your skills, qualifications, and experiences.

Hiring managers look for specific skills and qualifications that match the requirements of the customer service role. Demonstrating you have these qualifications directly addresses their needs.

Use bullet points in your professional experience section to describe your roles and achievements. Start each bullet point with a strong action verb and focus on specific accomplishments related to that customer service job.

For example, "Increased customer satisfaction ratings by 20% through..." or "Resolved an average of 50 customer inquiries per day with a 95% resolution rate."

3. Overcoming the challenges of self-presentation

Effectively representing yourself on paper can be a daunting task. Job seekers often grapple with how to condense their experiences into a concise, engaging narrative.

You must strike a balance between providing enough detail to impress hiring managers while ensuring the document remains concise and readable.

Again, try tailoring the resume to match specific job descriptions. Identify the key skills and qualifications required. Then, align your resume by emphasizing your relevant skills and experiences.

Customer service resume examples for different roles

Having a clear understanding of how to tailor your resume to match the specific demands of different roles is invaluable.

That's why I want to show you practical customer service resume examples tailored to a variety of customer service positions.

Each example illustrates how you can effectively structure your resume, emphasizing the skills and experiences most relevant to the job you seek.

Whether you're an entry-level candidate or an experienced professional, these examples will serve as valuable templates and sources of inspiration to help you craft a resume that stands out in the eyes of potential employers.

1. Entry-level customer service specialist resume

[Your Name] [Your Address] [City, State, ZIP Code] [Your Phone Number] [Your Email Address]

Objective: Seeking an entry-level customer service position where I can utilize my strong communication skills and passion for helping customers.

Bachelor of Arts in Communication XYZ University, City, State Graduated: May 20XX

Relevant Coursework:

Customer Service Fundamentals
Effective Communication Techniques
Conflict Resolution Strategies
Business Writing and Email Etiquette
Excellent communication skills
Active listening
Problem-solving
Basic knowledge of CRM software
Multitasking abilities
Strong interpersonal skills

Professional Experience:

Customer Service Intern ABC Retail Store, City, State | Summer 20XX

Assisted customers with inquiries, product information, and purchases.
Resolved customer issues and concerns in a professional and timely manner.
Collaborated with team members to maintain a clean and organized store environment.
Operated the cash register and handled cash transactions accurately.

Volunteer Local Community Center, City, State | Ongoing

Assisted in organizing community events and activities.
Provided information and assistance to community members.
Contributed to creating a welcoming and inclusive environment for all visitors.

entry-level customer service specialist resume

This entry-level customer service resume stands out for several reasons:

The educational background aligns with the role, showcasing foundational knowledge.
Relevant coursework demonstrates proactive skill development.
Essential customer service skills are listed, emphasizing qualifications.
Even minimal internship experience adds value.
Volunteer work highlights transferable skills.

2. Call center representative resume

Objective: Dedicated and results-driven Call Center Representative with [X years] of experience increasing customer loyalty . Proven track record of resolving inquiries, handling complaints, and meeting or exceeding sales targets. Seeking to leverage my skills and experience to contribute to the success of [Company Name].

Call Center Representative [Previous Company Name], [City, State] [Month Year - Month Year]

Handled a high volume of inbound customer calls, addressing inquiries, providing product information, and assisting with issues and concerns.
Achieved and consistently exceeded monthly sales targets, contributing to a [X]% increase in team sales revenue.
Utilized active listening and problem-solving skills to resolve customer complaints, resulting in a [X]% decrease in escalated issues.
Maintained an average call resolution time of [X minutes], ensuring efficient service without compromising quality.
Collaborated with team members and supervisors to share best practices and improve overall team performance.
Conducted customer satisfaction surveys, collecting feedback to identify areas for improvement in service quality.

Customer Service Representative [Previous Company Name], [City, State] [Month Year - Month Year]

Provided first-class customer service in a retail environment, assisting customers with inquiries, product selection, and purchases.
Demonstrated product knowledge to guide customers in making informed decisions, resulting in a [X]% increase in upsell and cross-sell revenue.
Resolved customer complaints and concerns in a professional and timely manner, maintaining a customer satisfaction rating of [X]%.
Processed cash transactions, refunds, and exchanges accurately, ensuring till balance at the end of each shift.
Assisted in visual merchandising and store organization to enhance the shopping experience for customers.
[Degree Earned], [University Name], [City, State], [Year of Graduation]
Excellent communication and interpersonal skills.
Active listening and problem-solving abilities.
Strong product knowledge and upselling skills.
Proficient in CRM software and call center tools.
Multitasking and time management.
Conflict resolution and customer retention strategies.

This call center customer service resume highlights the relevant experience, quantifiable achievements, and key skills for a call center representative position, making it appealing to potential hiring managers.

It showcases specific achievements like exceeding sales targets and reducing escalated issues, providing evidence of the candidate's success.
The resume focuses on two job experiences directly related to call center and customer service roles, emphasizing the candidate's suitability.
It starts with a clear, tailored objective that communicates the candidate's career goals and value to potential employers.
The resume lists essential skills such as active listening, problem-solving, multitasking, and product knowledge, all vital for a call center position.

3. Call center supervisor resume

Objective: Experienced Call Center Supervisor with a proven track record of successfully leading teams and delivering exceptional customer service. Seeking an opportunity to leverage my leadership skills, extensive knowledge of call center operations, and commitment to team development to drive excellence in a dynamic call center environment.

Call Center Supervisor [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Led and managed a customer service team of [X] customer service representatives, providing guidance, training, and mentorship to ensure exceptional customer service delivery.
Oversaw daily call center operations, monitoring performance metrics, and implementing process improvements that resulted in a [X]% increase in efficiency.
Developed and conducted team training programs on product knowledge, customer service skills, and call-handling techniques, resulting in a [X]% reduction in call-handling times.
Implemented quality assurance measures and conducted regular performance evaluations to maintain service quality and meet or exceed customer service metrics .
Collaborated with other departments to address complex customer issues and provide effective resolutions.
Maintained open communication channels within the team and conducted regular meetings to foster a collaborative and motivated work environment.

Senior Customer Service Representative [Previous Company Name], [City, State] [Month Year - Month Year]

Involved in customer service initiatives by assisting customers with inquiries, resolving issues, and ensuring timely and accurate responses.
Achieved consistent top-tier customer satisfaction ratings and received recognition for outstanding service.
Assisted in training new customer service representatives and served as a point of contact for escalated customer concerns.
Contributed to the development of new customer service processes and procedures to improve overall efficiency.
Maintained detailed customer interactions and feedback records, providing valuable insights for process improvement initiatives.
Leadership and team management.
Customer service excellence.
Performance monitoring and evaluation.
Process improvement.
Conflict resolution.
Strong communication and interpersonal skills.
Proficiency in call center software and CRM systems.

This example of a call center supervisor resume is effective for several reasons:

It prominently highlights the candidate's leadership skills and experience in managing a team of customer service representatives, a crucial aspect of a supervisory role.
The resume includes specific achievements, such as improving efficiency by [X]%, reducing call handling times by [X]%, and maintaining high customer satisfaction ratings, providing concrete evidence of success.
It focuses on both supervisory experience and prior customer service roles, demonstrating the candidate's progression and competence in the field.

4. Technical support specialist resume

Objective: Experienced Technical Support Specialist with a proven record of diagnosing and resolving complex technical issues. Seeking to leverage my technical expertise, exceptional problem-solving skills, and dedication to customer satisfaction to contribute to a dynamic technical support team and enhance the overall user experience.

Technical Support Specialist [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Provided expert technical support to customers, troubleshooting and resolving hardware and software issues via phone, email, or chat.
Diagnosed and resolved complex technical problems, achieving a [X]% first-call resolution rate.
Documented and maintained detailed records of technical inquiries, solutions, and customer interactions.
Collaborated with cross-functional teams to escalate and resolve advanced technical issues.
Conducted software installations, updates, and patches, ensuring optimal system performance.
Contributed to the development of knowledge base articles and user guides to facilitate customer self-help.

Technical Support Associate [Previous Company Name], [City, State] [Month Year - Month Year]

Assisted customers with technical inquiries, providing guidance on troubleshooting and resolving hardware and software issues.
Maintained a [X]% customer satisfaction rating through effective communication and problem-solving.
Conducted remote diagnostics and provided step-by-step instructions for issue resolution.
Collaborated with team members to identify recurring technical problems and develop solutions.
Assisted in the testing and evaluation of new software and hardware products.

Certifications:

[Relevant Certification], [Certification Provider], [Year Earned]
Technical troubleshooting and problem-solving.
Remote desktop support.
Knowledge of hardware and software systems.
Documentation and reporting.
Customer-focused approach.
Proficiency in IT tools and software.
ITIL certification (if applicable).

This example of a technical support specialist resume has several strong points:

It underscores the candidate's strong technical expertise and problem-solving abilities, crucial skills for a technical support role.
The resume provides evidence of hands-on experience in diagnosing and resolving technical issues, emphasizing the candidate's capability.
Specific achievements, such as a [X]% first-call resolution rate and a [X]% customer satisfaction rating, demonstrate a track record of success.
It focuses on relevant technical support roles, highlighting the candidate's progression and competence in the field.
Mentioning relevant certifications adds credibility and demonstrates a commitment to professional development.

5. Live chat support agent resume

Objective: Dedicated Live Chat Support Agent with a passion for improving customer satisfaction scores. Seeking to leverage my positive attitude, problem-solving abilities, and experience in online chat support to provide prompt and effective assistance to customers, contributing to high-quality customer service.

Live Chat Support Agent [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Provided real-time customer assistance through live chat, addressing inquiries, troubleshooting issues, and offering product information.
Achieved a [X]% customer satisfaction rating through prompt and effective problem resolution.
Maintained detailed chat records and documentation of customer interactions, ensuring accuracy and compliance with company policies.
Collaborated with cross-functional teams to resolve complex customer issues and escalate technical problems when necessary.
Assisted in the development of standardized responses and knowledge base articles to enhance chat support efficiency.
Delivered excellent customer service over the phone, email, and chat, addressing inquiries, resolving issues, and processing orders.
Maintained a high level of product knowledge to provide accurate information and recommendations to customers.
Consistently met or exceeded customer service performance targets, including response times and customer satisfaction metrics.
Documented and reported customer feedback and recurring issues to support process improvement initiatives.
Strong written communication skills.
Real-time chat support.
Problem-solving and troubleshooting.
Knowledge of products/services.
Proficiency in chat support software.

Here are the key reasons why this customer service agent resume is a strong example:

The resume highlights the candidate's exceptional written communication skills, a critical asset for a live chat support role.
Specific achievements, like a [X]% customer satisfaction rating and meeting performance targets, demonstrate the candidate's effectiveness in delivering top-notch customer service.

6. Email support representative resume

Objective: Dedicated Email Support Representative strongly committed to improving customer service experience via email communication. Seeking to leverage my excellent written communication skills, attention to detail, and experience in email support to provide prompt and accurate responses to customer inquiries, contributing to overall customer satisfaction.

Email Support Representative [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Responded to customer inquiries and provided assistance via email, addressing product inquiries, resolving issues, and offering solutions.
Maintained a high email response rate and consistently exceeded service level agreements for email response times.
Ensured accuracy and clarity in written responses, resulting in a [X]% customer satisfaction rating.
Documented and organized email correspondences for reference and compliance with company policies.
Collaborated with cross-functional teams to resolve complex customer issues and escalate technical problems when required.
Contributed to the development of standardized email templates and knowledge base articles to streamline email support processes.
Delivered excellent customer service over the phone and via email, addressing inquiries, resolving issues, and providing product information.
Maintained a strong understanding of products and services to offer accurate and informed responses to customer queries.
Consistently met or exceeded customer service performance targets, including response times and quality assurance metrics.
Documented and reported customer feedback and recurring issues, contributing to process improvement initiatives.
Exceptional written communication skills.
Email support proficiency.
Problem-solving and issue resolution.
Documentation and record-keeping.
Product knowledge.
Proficiency in email support tools and software.

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Master the art of ticket management to efficiently organize, assign, prioritize, and close customer inquiries.
Learn to use automation and macros for quicker responses and actions, saving time and improving efficiency.
Utilize integrated knowledge bases or FAQs to access and share relevant articles and solutions with customers.
Generate and interpret reports to identify trends and monitor performance, enabling data-driven improvements.
Use CRM features to track customer interactions and preferences, enabling personalized responses and stronger customer relationships.

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7. Sales support representative resume

Objective: Detail-oriented Sales Support Representative with a proven track record of providing crucial assistance to sales teams and enhancing customer experiences. Seeking to leverage my strong organizational skills, attention to detail, and commitment to facilitating smooth sales operations to contribute to the success of [Company Name].

Sales Support Representative [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Collaborated with sales teams to prepare and submit accurate and timely sales orders, ensuring the smooth execution of customer transactions.
Assisted in managing customer accounts, including order tracking, delivery coordination, and issue resolution to maintain high customer satisfaction.
Developed and maintained sales reports and databases, enabling sales teams to analyze performance and identify growth opportunities.
Played a key role in organizing and participating in sales meetings and presentations, providing valuable support in presentations and follow-up.
Contributed to the development of sales training materials and onboarding programs for new sales team members.

Sales Assistant [Previous Company Name], [City, State] [Month Year - Month Year]

Provided administrative support to the sales department, managing appointment schedules, travel arrangements, and expense reports for sales representatives.
Assisted in the preparation of sales proposals, contracts, and presentations for client meetings.
Maintained communication with clients, ensuring that inquiries and requests were addressed promptly and professionally.
Conducted market research to identify potential leads and opportunities for sales growth.
Assisted in organizing and participating in industry trade shows and events, contributing to successful networking and lead generation.
Strong organizational and multitasking skills.
CRM software proficiency.
Data analysis and reporting.
Sales support and coordination.
Effective communication and interpersonal abilities.
Attention to detail.
Sales reporting and database management.
Presentation support.

This resume effectively presents the candidate as a capable and organized sales support representative with a strong foundation in supporting sales teams and ensuring the success of sales operations:

The resume highlights the candidate's attention to detail, a crucial skill for effectively managing sales orders and maintaining accurate records.
It demonstrates the candidate's experience and expertise in providing critical assistance to sales teams, which is a valuable asset in a sales support role.
The resume emphasizes the candidate's ability to handle data, manage sales reports, and work with CRM software, key competencies for sales support positions.
It showcases the candidate's collaborative approach in working closely with sales teams, which is essential for facilitating smooth sales operations.
The inclusion of experience in organizing and participating in sales meetings, presentations, and industry events highlights the candidate's versatility and willingness to contribute to various aspects of sales.

8. Customer service supervisor resume

Objective: Dedicated and results-driven Customer Service Supervisor with [X] years of experience leading high-performing teams to deliver exceptional customer experiences. Seeking to leverage my strong leadership skills, in-depth knowledge of customer service best practices, and commitment to team development to drive excellence in a dynamic customer service environment.

Customer Service Supervisor [Current/Previous Company Name], [City, State] [Month Year - Present/End Date if applicable]

Led and managed a customer service staff of [X] customer service representatives, providing guidance, training, and mentorship to ensure exceptional customer service delivery.
Oversaw daily customer service operations, monitor team performance metrics, and implement process improvements that resulted in a [X]% increase in efficiency.
Developed and conducted team training programs on product knowledge, customer service skills, and effective communication, resulting in a [X]% reduction in response times.
Implemented quality assurance measures, conduct regular performance evaluations, and provide coaching to maintain service quality and meet or exceed KPIs.
Collaborated with other departments to address complex customer issues and provide effective resolutions, achieving a [X]% increase in customer satisfaction ratings.
Maintained open communication channels within the team and conduct regular meetings to foster a collaborative and motivated work environment.
Improved customer satisfaction scores by assisting customers with inquiries, resolving issues, and ensuring timely and accurate responses.
Achieved consistent top-tier customer satisfaction ratings and received recognition for improving customer loyalty.
Maintained detailed records of customer interactions and feedback, providing valuable insights for process improvement initiatives.
Proficiency in customer service software and CRM systems.

This customer service supervisor resume is a good example for several reasons:

The resume highlights the candidate's leadership skills and experience in managing customer service teams, a crucial aspect of a supervisory role.
Specific achievements, such as improving efficiency by a percentage (X%), reducing response times by X%, and achieving a specific increase in customer satisfaction ratings, provide concrete evidence of the candidate's impact and success in the role.
The objective statement is tailored to the customer service job description, clearly expressing the candidate's intent to excel in this specific position.
The resume includes a comprehensive list of key skills relevant to the position, showcasing the candidate's qualifications and readiness for the role.

Tips for crafting a winning customer service resume

Creating a professional customer service resume requires understanding the strategies and techniques that set you apart from the competition.

Let's talk about the essential tips and guidelines to write a resume that stands out and effectively communicates your qualifications and customer service skills to potential employers.

From tailoring your resume for specific customer service jobs to highlighting your key achievements, these tips will help you create a compelling customer service resume that gets noticed and opens doors to career opportunities.

1. Customize your resume for the job

Customizing your resume for a specific job involves aligning it with the requirements outlined in the job description.

Begin by carefully reviewing the job description to identify keywords, skills, and qualifications sought by the employer. Then, tailor your resume by emphasizing your relevant skills, experiences, and achievements that match the position's requirements.

You should also adjust your resume's objective or summary statement to reflect your interest in the specific job and consider reordering or emphasizing sections to highlight the most relevant information.

Don't forget to extend this customization to your cover letter when applicable, citing specific examples from your resume to reinforce your qualifications for the role.

2. Showcase achievements and results

To showcase tangible achievements and results in your resume, focus on providing specific examples of your accomplishments. Start by quantifying your achievements wherever possible, using numbers or percentages to demonstrate the impact of your actions.

Highlight how your contributions improved outcomes or benefits for your previous employers. For instance, mention how you increased customer satisfaction ratings by a certain percentage, exceeded sales targets by a specific amount, or reduced response times by a measurable margin.

3. Keep it concise and well-organized

By presenting your information in a well-structured and concise manner, you enable hiring managers to grasp your qualifications quickly.

Begin by focusing on essential information and omitting irrelevant details. Use clear and concise language to convey your qualifications and experiences. Ensure your resume is easy to scan by using bullet points to present information and avoiding lengthy paragraphs.

Maintain a consistent format throughout your resume, using a clean and professional font style and size. Organize your resume logically, with clear headings and subheadings that guide the reader. Use proper spacing and margins to ensure readability.

4. Highlight customer service skills

You can demonstrate your ability to excel in the role by highlighting customer service skills in your resume.

For instance, mention your strong communication skills, active listening abilities, problem-solving proficiency, and patience. Emphasize your conflict resolution and time management skills and any technical skills or adaptability, if they are relevant to the position.

By showcasing these skills with specific examples, you provide evidence of your capability to deliver exceptional customer service.

5. Include relevant certifications and training

Incorporating relevant certifications and training into your resume demonstrates your commitment to professional development. This way, you can emphasize your hard and soft skills.

Consider including certifications such as:

Certified Customer Service Professional (CCSP)
Customer Relationship Management (CRM) Certification
Technical Support Specialist Certification
Conflict Resolution and Mediation Training

List these certifications in a dedicated section on your resume, along with the issuing institution or organization and the date of certification.

6. Proofread and edit thoroughly

Proofreading and editing are important steps when crafting a resume. Small errors or typos can detract from your overall impression on potential employers, potentially hindering your chances of securing an interview.

By thoroughly proofreading, you ensure that your resume is free of grammatical, spelling, and formatting issues, presenting yourself as a meticulous and capable candidate.

Effective editing goes beyond error correction. It allows you to fine-tune the content and structure of your resume, ensuring that it's clear, concise, and focused on your most relevant qualifications and achievements.

Create a job-winning customer service representative resume

A well-written customer service resume isn't just a document; it's your ticket to enter the customer service industry.

As you want to secure that customer service position, feel free to use the customer service resume examples as templates or sources of inspiration. These examples are designed to help you tailor your resume to suit the demands of the job you desire.

By implementing the resume tips in this article, you can significantly improve your chances of standing out amidst a competitive job market.

So, seize the opportunity, craft your remarkable resume, and embark on a prosperous customer service career today.Oh, and don't forget to add a customer service cover letter to your resume! It will increase your chances of getting invited to that interview even more.

Keep the conversation going

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Resume & CV Examples

Live Chat Support Resume Examples

Create The Perfect Live Chat Support CV & Resume Website

Looking for information on how to create your Live Chat Support resume?

Two Way Resume can help you build the perfect Live Chat Support resume & website to help compete in a tough job market. Live Chat Support Agents must pay close attention to detail and be very organized. Our system is designed to create a resume website and portfolio that works for your job market and can really set you apart from the competition.

Did you know that 90% of first impressions are now made online? What is your online presence & brand telling potential employers looking to hire a Live Chat Support? Here at Two Way Resume, we help you convert your resume or LinkedIn profile into a beautiful personal website that will have employers running after you (not the other way around). Add your work experience, education history, certifications, top skills and more to one of our beautiful resume website templates. Best of all, Two Way Resume is free and always will be.

Looking to go premium? Two Way Resume has premium packages that include your own custom domain name, yourname.com as well as website analytics and much more.

Checkout the below examples to get an idea of the Live Chat Support resume website you could create for yourself.

Online Store Manager Resume Website Example

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Two Professionally Designed Themes
Basic PDF Export Templates
Add Three Portfolio Items
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All features of free plan PLUS:
Free Custom Domain (yourname.com)
Nine Professionally Designed Themes
Premium PDF Export Templates
Add Unlimited Portfolio Items
Site Password Protect Available
Website Statistics & Tracking
Unlimited Priority Support
Submission To Search Engines (if wanted)

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Student, university of st. augustine, founder, sandals for salvador.

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Chat Representative Resume Samples

Just as the job title suggests, a Chat Representative communicates with the customers through live chats and answers questions, solves problems, and troubleshoots issues. To keep the customers happy and solve any problems that may occur, the reps complete the following duties listed on the Chat Representative Resume – receiving and promptly responding to customer queries , solving the issue and answering the customer’s questions, documenting each customer’s question and problem, learning about new products and services, developing customer service solutions , keeping track of general patterns while communicating with customers , and identifying website errors if any.

Employers tend to favor applicants with the following skills – knowledge of e-commerce software, excellent communication skills, passion for customer service, problem-solving skills, good attitude, and the ability to use Live chat software and Email software and services. Generally, a college education is not needed, instead, a high school diploma or GED will suffice.

Resume Samples
Representative
Chat Representative

Chat Representative Resume

Objective : Seeking to obtain and maintain a Chat Representative position with a growing company with whom both the company and I may benefit from my customer service and other skills, with growth potential. Skill Familiar with most Microsoft and Apple programs, Type 40-45 wpm, Shift lead, and general customer service experience.

Skills : Microsoft Office 365, Types 40 Words Per Minute, Social Media Marketing.

Description :

Received and responded to multiple live chats.
Gathered credentials and verify required information.
Actively listened to the customer, taking their request for product or services.
Developed/presented customer service solutions and/or suggest additional items.
Ability to communicate clearly and professionally in a written format.
Provided information to the customer and place appropriate notes in system indicating exactly what action was taken or needs to be taken.
Ensured proper security procedures are followed on all customer interactions.

Headline : Career-oriented individual seeking employment where I can utilize my experience and capabilities while acquiring new skills and contributing to the achievement of organizational goals. Demonstrated proficiencies in time management, leadership, and problem-solving. Substantial experience in customer service with recent emphasis in performance evaluation, quality assurance, and workforce management.

Skills : Microsoft Office, Apple Productivity App, Solution-Oriented, Internet savvy, Passionate about technology and sustainability.

Guided customers through their online shopping experience via chat and/or email sessions.
Promptly assessed customer needs and proactively provides solutions, and assists customers with navigating through the HD websites and leads them to a product that meets their needs.
Effectively and routinely balanced multiple customers through multiple chat sessions at one time.
Drived repeat business by providing, excellent service, accurate and thorough product and service knowledge to customers and through relationship building with customers.
Kept customers informed on the status of their order, reconciles errors in a cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
Met or exceeded scorecard requirements for productivity, schedule adherence, quality and attendance.
Completed assignments accurately despite a large workload.

Headline : Responsible for providing excellent customer support to maintain the security of Ring accounts and exemplify our mission of helping to make neighborhoods safer.

Skills : 55 WPM, communication, Time Management.

Definitely had to adjust in comparison to my time at H-E-B.
Conducted Global has a contract with Verizon Wireless, where I specialize in billing and mobile devices.
Assisted customers in managing their online account, helping them understand certain changes to their bill or account and even assisting them in their device troubles.
Had to adjust to working with customers through a different environment than H-E-B.
Learned how to assist customers in a different manner as well as the high expectations that they have.
Delivered needed information to Management in regards to process changes.
Completed special assignments and projects from the management team.

Objective : Highly qualified Chat Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : A+ Certificate, Network+ Certificate.

Assisted customers with customer service and technical support with existing products and orders.
Multitask between multiple customers and computer screens.
Assisted customers with shopping at the Apple Online Store.
Set up and maintaining workstations, network resources, and different network topologies using Windows and Mac OS.
Selected hardware, software, and peripheral accessories for total computer environment for specific users.
Troubleshoot and repaired hardware, software, and peripherals at end users workstations.
Worked relentlessly to ensure we are doing the right things for our business, customers, and teammates.

Objective : Chat Representative with 4 years of experience in Actively contributing to improving clients satisfaction by analyzing client needs and concerns, Providing information regarding available products and services.,This includes reinforcing value, increasing customer utilization of products, promoting education, and providing training.

Skills : Communication Skills, Managing Skills.

Recognized and reported unusual events or consistent problem areas to Team Lead.
Multi-tasked to complete incoming requests via phone, chat, and case management system.
Identified areas of continuous improvement.
Consistently delivered high-quality customer service in a professional manner.
Acted honestly and professionally; ability to handle confidential and sensitive information.
Maintained effectiveness amid distractions and general noise.
Maintained patience, commitment, and effectiveness when challenged by difficult.

Headline : Chat Representative with 5 years of experience in Assisting customers with navigating through the HD websites and leads them to a product that meets their needs, Effectively & routinely balancing multiple customers. Offers up-sells and attachment items on customer purchases where applicable.

Skills : Communication Skills, Planning Skills.

Provided accurate and thorough knowledge of products.
Provided solutions to customer issues.
Verified orders for customers Partner with stores and manufacturers as needed.
Assisted customers with online navigation.
Processed orders for customers.
Utilized all company systems required.
Allowed to work from home, due to performance and stats.

Objective : To help individuals meet their goals, as well as businesses, while fostering win-win results by naturally being intuitive, compassionate, sincere, and integral. I believe in integrity, diversity, and personality, as every customer/business should receive an accurate and efficient experience.

Skills : Proficient Typist; Creative Writing;Reading Engineer Machine Blueprints For Microscopic Parts;Communication; Compassion; Integrity;Prompt;Intuitive To People's Needs In Any Situation.

Simultaneously provided customer service to Nike customers via chat, handling multiple chats at once.
Resolved customers' inquires regarding refunds, their account membership, having not received a package, and most importantly, providing excellent customer service.
Employeed who received the most customer survey feedback.
Able to problem-solve and have a personality that left customers who I spoke or chatted with feeling at ease by the end of the conversation.
Serviced inbound customer inquiries of diverse nature using the Salesforce chat communication platform.
Conducted follow-up communications with customers regarding multi-step processes and/or advanced requests.
Communicated and serviced customer inquiries using other mediums such as outbound calls to the customer or via the secure message center.

Objective : Chat Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Also familiar with several computer products dealing in sales and accounts.

Skills : Microsoft Office, Microsoft Powerpoint, Pallet Jack, Inventory, Computers, Communication, Factory Work.

Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Handled chats appropriately and quickly resolving in one call resolutions.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Verified customer accounts before giving information.
Removed secondary lines and offering other prospective offers before doing so to help give customers other options that they were able to do that they may not be aware of.
Added and Removed account managers and walking through online company site that the customers accessed so the customer was able to have the knowledge of making changes to their account.

Objective : Excellent Chat Representative with 5 years in a demanding at-home-based environment as a Customer Service Representative. A patient and empathetic individual with an extensive background in conflict resolution and customer care. Willing to relocate: Anywhere Authorized to work in the US for any employer.

Skills : Graphic Design, Flash Animation, Customer Service.

Described product to customers and accurately explained details and care of merchandise.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of number.
Helped drive sales goals and achieve monthly quotas.
Multitasked and serviced up to two digital correspondence chat interactions simultaneously.

Objective : Chat Representative who maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Open to expanding my career possibilities. Highlights Telecommunications knowledge Proficient with Microsoft Office Suite High Customer Service Standards.

Skills : Customer Service, Client Relations.

Included operating multiple systems to service two customers at once via chat conversation.
Responsible for servicing any general credit card customer service inquiries, along with servicing billing dispute inquiries (all of the same functions of Billing Dispute position), and verify information and service general functions for Citi's ThankYou Rewards Program.
Required to service both chats, and had to be sure to not have any of the card members on hold for over two minutes.
Responsible for delivering satisfactory customer service via a chat conversation and make it still seem personable.
Responsible for guiding on where to locate account information using their online account.
Spoke with customers regarding escalated issues, evaluated options and offered resolution.
Provided right fit product and service solutions for diverse customer situations.

Live Chat Agent resume examples

A modern resume example for a Live Chat Agent position. Based on the best resume writing practices.

No experience
Specialized

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Edit your Live Chat Agent resume correctly with our expert concepts.

You'll be able to seriously increase the potential for having the job role by picking the appropriate type of your CV. Make sure it is concise and authentic, provide relevant points with evidence of your expertise and abilities required by the job in Customer Service. Use example curricula vitae by qualified personnel on our webpage.

Main Key Skills and Action Verbs for Live Chat Agent

To emphasize your skills and working experience attained in the Customer Service, it is possible to outline the results of your work. To make the explanation seem much more reliable and interesting, human resources professionals strongly advise using action phrases. Regarding a Live Chat Agent, we highly recommend bearing in mind the next expressions: issue escalation, recordkeeping strengths, shipping procedures understanding.

Key Skills & Proficiencies

Action verbs, live chat agent cv phrases to embrace.

HR specialists' reaction to CVs may be heavily picky, so that you can enhance your CV, don't hesitate to describe as lots of relevant competencies, qualities, and achieving success you have got as a Live Chat Agent. Initially, you should think about including a lot of components out from the following set of desirable competencies for the Live Chat Agent: professional telephone demeanor, retail materials management, retail store support.

Phrases To Use

Best live chat agent resume objective examples.

A job candidate for a Live Chat Agent placement is required to write their CV the right way. Specifically, a reliable and ideally placed objective will definitely boost their percentages for the resume to be seen. A good option to begin the process is to open your CV with a clear objective statement that involves necessary capabilities and capabilities that pay attention to the requirements of the occupation accurately. Hence, you will get enhanced probability to achieve the preferred employment in Customer Service.

How To Use Resume Examples To Create A Job-winning Resume

Introduction.

It is no longer news that you need to submit a professional resume if you want to improve your chances of getting the job you crave. In this article, you will find out how resume examples can help you with this challenging task. Over the years, statistics have shown that many job seekers find the act of resume writing difficult. Creating resumes that can win you the job you desire can be challenging, especially if you are writing your first resume. However, thanks to the emergence of information technology, you can now say goodbye to the struggles that come with crafting a resume from scratch. Now, there are a wide variety of tested and proven job-winning online resume samples on different resume builders available for you to choose from. This makes it much easier for you to write resumes that will convince hiring managers to give you the job. As you keep reading this article, you will find answers to the following questions:

What are Resume Examples?

How do I create my own resume with Resume Examples?

How do professional resume examples work, why do we suggest using resume examples, what are the things i should pay attention to when searching for a resume example, can i edit resume examples according to my needs.

Let's get right into the details!

What are Resume Samples?

As the name implies, they are ideal examples of what resumes in different industries look like. For instance, they provide you with suitable resume structures and recommended details to include in your resume. Additionally, they also show you the most effective way to portray your skills and experience to your potential employer. With the aid of these samples, you can create your resume faster and boost your chances of getting the job that you crave. This is why we have gone all out to show you how you can use them to edge out your competition (other job seekers). You will also discover some key details about resumes. Read on!

If you want to prove to your potential employers that you are the perfect fit for a vacant position, you need to create a perfect resume or cover letter. However, there is good news. You don't need to rack your brain to write a job-winning resume. All you have to do is visit a reliable online resume builder, follow a few simple steps, and best. These resume builders give you access to many ideal examples of industry-related resumes you can easily refer to when creating yours. Resume samples provide you with the perfect guide you need to craft a readable and relevant resume. Here is how you can use them to create your own resume:

Choose samples with resume formats suitable for a specific job or industry.
Observe how the names and contact information are included and follow suit
Include your resume objective or summary, following the pattern
Take a look at how the skills are highlighted and do the same
Get keywords from the sample and use them in your own resume
Mention your education using the structure in the example
Pay attention to the font style and use the same when creating your resume
Make sure you proofread your resume to confirm if it aligns with the sample you used

After doing this, you can rest assured that you have created a professional resume.

Before explaining how these examples work, let's clear air. They should not be mistaken for resume templates that are ready-made document format designed to help job-seekers portray their career achievements, skills, education, and work experience to their potential employers in an organized and attractive way. Now, the purpose of an example is to provide you with sufficient context, general best practices, and insight on what a resume for a specific industry looks like. Once you have an idea about how writing a specific or targeted resume works, you can improve the way you write your resume. This is how they work in helping you achieve your goals of writing a job-winning resume.

Here's why we recommend you use them:

Makes writing a top-notch resume Easier

Most of them are written by resume experts

Helps you to avoid the mistakes most job seekers make

Saves you time

Makes writing a top-notch resume easier.

Writing a professional resume is easier when you use a resume example. It's no longer a hidden secret that some job seekers know little to nothing about creating a resume or cover letter. If you fall under this category, that's no problem at all. Not everyone is great at putting words on paper. So, don't feel bad because you struggle with this aspect. It isn't all doom and gloom.

Here's what you can do to make things better:

Look for samples of resumes related to the industry or position you are applying for and use them as a guide when writing yours. This will improve your ability to write a job-winning resume quickly.

When you use them, you are simply following a laid-down blueprint on the right way to write a resume suitable for any industry. This is because the options you will find on resume builders are crafted by resume experts. These experts possess vast knowledge about the do's and don'ts when it comes to writing a resume. They understand perfectly well what hiring managers look out for when they screen job resumes. For this reason, they ensure that the examples they make available to you on the resume builders are easy to read and well-formatted. They make it possible for you to draw the attention of any employer to your skills, experiences, and accomplishments. You can be sure that writer's block is a thing of the past when you use them as your guide. And the best part is this — you will be able to create a resume that will leave a lasting impression on your potential employers.

Helps you to avoid the mistakes that most job seekers make

One way to avoid the mistakes that most job seekers make is to use a guide for writing resumes. According to experts' opinions, most job seekers make spelling and grammatical errors. In the eyes of your potential employers, these mistakes are red flags that can prevent you from getting the job you crave. Using examples to create your own resume can help you cut out mistakes because you need to pay attention to every detail. By doing this, you can avoid the errors your competitors will likely make in their resumes. This gives you the upper hand.

Writing a resume from scratch takes a lot of time. But it gets better when you use samples because you get to save yourself a few minutes or hours of brain-racking. All you have to do is find a resume ideal for the industry of your choosing and use it to your advantage. Besides saving you time, you won't need to go through as much stress as you would have if you had to start from scratch.

Making a decision to use examples when crafting your resume is one step in the right direction. But before you settle for an example, here are a few things you should consider during your search:

Ensure they are industry-related resume
The resume format (Chronological, Functional, or Combination Resume Format). Make sure it is the perfect fit for the position you are applying for.

When it comes to resume writing, you control the situation completely. It is up to you to create a great resume that is well-suited to a particular position or industry. You can use this opportunity to transform your previous job experience into a sensation and catch the eye of your potential employers. If you want to pull this off easily, you can edit samples of resumes. The sole purpose of an example is to provide you with the right context required to craft a resume for a certain industry or job title. Every tip, resume format, or phrase you will find is designed to help you target industries specifically and show your worth. It helps you to prove to your employers that you are a professional who understands the demands of a position and the goal of the company. With the aid of this guide, you can easily draw the attention of the company's management to your skills, dedication, knowledge, and expertise. Regardless of the industry, you plan to begin or continue your career in, there is an example available for you to use. This implies that if you want to impress employers in industries like Information Technology, Real Estate Management, Accounting, and many others, there is one for you to edit according to your needs. No one is left out.

Final Words

So far, we have shared with you all you need to know when using these helpful tools to create your resume. It's now up to you to use all we have shown and explained to you to your advantage. Remember, although writing a great resume can be tasking, you can rest assured that if you use samples on industry-related resumes the writing experience will be much easier. We wish you success in your job hunting.

Targeting other Customer Service? See one of our examples:

Mall Manager
Manager Trainee
Meter Reader
Pawn Broker
Personal Shopper

Most popular Resume Examples:

Learn from people who have succeeded in their job hunt

Pipe Welder
Police Officer
Appointment Setter
Technical Support Representative
Store Clerk
Strategic Planning Manager
Program Administrator
Call Center Analyst
Fitness and Recreation

Human Resources

ResumeHelp offers a resume builder that includes helpful tips, professionally-designed templates, and the ability to upload existing documents. To date, the tool has been used to create over 1 million resumes. Clients also have access to ResumeHelp's business, thank you, and cover letter builder.

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Reach over 250 million candidates.
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At a Glance:

ResumeHelp's resume builder is a user-friendly option that offers a solid range of templates and options for customization. Clients have access to many resources, including sample resumes, writing tips, and guidance on securing work. However, their prices are not disclosed upfront, and auto-renewed four-week subscriptions are expensive.

Their directory of sample resumes comprises thousands of documents, including titles and industry-specific examples.
Both the website and the tools offer helpful tips.
There are 23 templates to choose from, each of which can be customized.
Users can upload and edit an existing resume or choose to create one from scratch.
The software is fairly easy to use.
There are also preparation, networking, interview, job search, and other guides. These can be viewed for free.
Clients have access to email, phone, and live chat support. Representatives are available seven days a week.
Prices are not readily displayed on the website. Instead, they are shown once users attempt to download their completed resumes, at which point they may have spent hours using the tool but be unwilling or unable to make a purchase.
Individuals who sign up for the 14-day plan but forget to cancel their subscription are charged every four weeks until they remember to terminate.
Spell checks are only performed when users click the relevant button.

Reputation:

ResumeHelp is not been accredited or rated by the Better Business Bureau. While the resume builder enjoys mostly favorable reviews on Trustpilot – it is currently rated 4.3 out of 5 based on over 3,600 customer reviews – feedback submitted elsewhere is generally negative. Common complaints include false advertising and erroneous charges.

*Auto-renews to $24.90, billed once every four weeks.

How to Create a Resume on ResumeHelp:

Nine easy steps for creating a resume on ResumeHelp.

Creating a resume on ResumeHelp.

Navigate to the resumehelp home page.

Navigate to resumehelp.com and click on the "BUILD A RESUME" button located at the center of the screen.

Start the process.

The next page contains instructions to create a resume. Click on the "BUILD YOUR RESUME" button to commence the process.

Choose a template.

Choose from 15 different resume templates and customize colors until you've found the right one.

Start from scratch or upload a resume.

The next page will ask you to decide between creating a new resume from scratch or uploading an existing resume for editing.

Fill in your details.

If you've chosen to create a new resume, start by filling in your contact details then click on "SAVE & NEXT." Do the same for the experience, education, skills, and summary sections.

ResumeHelp offers a number of pre-written examples for you to copy and paste into your resume. Simply swap out the relevant information with your own to spare you the hassle of laborious writing.

Create an account.

Create an account or sign in with your Google account to continue the process.

Download your resume.

Click on "Preview" to see what the final product looks like and, if you're satisfied, click on "Download" at the top of the screen. Choose between PDF and other file types.

Choose a payment type.

Choose between a 14-day trial for $2.90 or monthly access at $7.90 per month. Click "CONTINUE" to finalize the process.

Enter your payment details.

Fill in your credit card details and click on "GET YOUR RESUME" to conclude the process.

Comparisons to Leading Software:

We compared ResumeHelp to top-ranking platforms Indeed , Resume Genius , and Zety to determine the best solution for job seekers and individuals simply looking to update their resumes.

ResumeHelp vs. Indeed:

Both ResumeHelp and Indeed are similar resume building software. They both offer essential features like a cover letter tool, expert tips, and pre-written content, with ResumeHelp offering industry-tailored resumes. There is no clear advantage in paying for ResumeHelp.

ResumeHelp vs. Indeed Comparison:

Resumehelp vs. resume genius:.

ResumeHelp and Resume Genius (RG) offer similarly priced annual plans. However, RG is more affordable when used one-off, while ResumeHelp's four-week plan is cheaper than its competitor's monthly option. Worth noting is that RG offers more than twice the number of templates.

ResumeHelp vs. Resume Genius Comparison:

Resumehelp vs. zety:.

ResumeHelp and Zety offer similarly priced 14-Day Full Access and four-week (auto-renewed) plans. However, there is a significant difference in annual fees: Zety costs $71.40, while ResumeHelp costs $94.80. Though ResumeHelp offers a few more templates than its competitor, Zety is easier to customize.

ResumeHelp vs. Zety Comparison:

Key information, what is resumehelp's price range.

ResumeHelp's 14-day Access Plan costs $2.90. It renews automatically at a rate of $24.90 that is paid every four weeks. The Monthly Access plan, in turn, costs $94.80 per year.

Does ResumeHelp offer a free trial?

Users can build their resumes for free, but they will only be able to access the downloadable version after subscribing to one of the plans. ResumeHelp refers to their 14-Day Access plan as a trial, but it costs $2.90. Thereafter, it renews at a rate of $24.90 that is paid every four weeks.

What are some alternatives to ResumeHelp?

LiveCareer .
Resume.com .
ResumeCompanion .
Kickresume .
Resumizer .
Resume Build .

Best resume builder, resume-library, how to write a resume, best resume layout.

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How to Use ChatGPT to Write Your Resume

Struggling to create a perfect resume? Find out how ChatGPT can help you write it and land your dream job.

Key Takeaways

ChatGPT helps you cut out manual work and summarize your resume.
Use ChatGPT to generate outlines and flesh out important sections that will impress potential employers.
ChatGPT Premium subscribers can use custom GPTs to analyze existing information and get more refined answers.

Standing out with your resume can be a huge challenge, but ChatGPT is a great tool to generate ideas and automate some of your editing. Learn how to write a high-quality resume with ChatGPT and how to fix common errors.

How to Write Your Resume With ChatGPT From Scratch

When writing your resume with ChatGPT, you can choose to either write everything from scratch or use a plugin. If you don't have a premium subscription, you're limited to using ChatGPT without custom GPTs. Let's start by looking at how to use the free version.

How to Draft a Resume Outline With ChatGPT

Contrary to popular belief, writing a resume in ChatGPT isn't as simple as a one-and-done prompt. You need to build on the information you add over time. Before adding customized information, it's worth asking the AI tool for a simple outline. To do this, I asked ChatGPT:

"Can you please help me write a resume? I want to land a job as a photographer at an agency."

It's also worth asking ChatGPT to keep everything to one page if that's your preference. ChatGPT provides a simple outline, including suggestions to add contact information, related skills, and a statement or summary.

ChatGPT also suggested that we add references, related educational and professional history, and links to our portfolio.

With these basics, you can spend some time thinking about how you want to customize your resume. Before you move on to the next section, consider learning about the most common ChatGPT prompting mistakes to avoid .

How to Write Your Professional Experience and Resume Summary With ChatGPT

With an overall outline of your resume, you can start filling it out step-by-step. Based on our testing, it’s best to start with your professional experience. This will make it much easier for ChatGPT to generate the rest of your resume appropriately. I gave ChatGPT this prompt:

"For Professional Experience: I have run my own Instagram page for six years about landscape photography. I have grown it to 25,000 followers and achieved 300% year-on-year growth this year. I also have my own blog which has 100,000 monthly readers about travel in the US, for which I have taken all of the pictures. As a freelancer, I have a retainer with my local newspaper and have also worked with agencies. For one agency project, my images helped contribute to a campaign generating $10 million in revenue. Can you please add this to the Professional Experience section and re-generate the draft?"

ChatGPT then fleshed out my Professional Experience section based on this information. You can ask to have your start and (if applicable) end dates added, but you can also add these manually if you'd prefer. Here's what ChatGPT gave me:

Rather helpfully, ChatGPT also adjusted my Objective Statement with the information provided:

The initial summary was quite long, so I asked ChatGPT to shorten it to 150 characters. But since that wasn't very informative, I upped the parameters to three sentences and 280 characters. The result was much better:

Besides avoiding common errors within ChatGPT, you should avoid easy-to-overlook resume mistakes when looking for a new job. Examples include putting education above experience and not customizing your resume for each application. You may also want to learn how to create a resume in Canva if you're interested in eye-catching designs.

How to Use ChatGPT to Outline Skills in Your Resume

Ultimately, your employer will want your skills to match their job opening. Make sure you showcase them in the best way possible when writing your resume with ChatGPT. I gave quite a detailed prompt here:

"Perfect. Now, let's outline my skills. I'm advanced in Adobe Lightroom and Photoshop, with knowledge of color grading, editing exposure, and using histograms and layers. I also have an Adobe CC All Apps subscription. Furthermore, I've taken over 200,000 photos in various conditions, including golden hour and at night—along with during the winter and summer. Soft skills include time management (I use Google Calendar to block out my entire day) and being excellent at communicating with other people. My visual storytelling skills are evident in my 1,000+ blog posts that clearly highlight the full story of each journey I take. I also know how to use Fujifilm, Nikon, Sony, and Canon mirrorless cameras."

ChatGPT then gave me a relatively detailed summary of the skills I asked it to showcase:

I felt like these needed some more information, so I then asked ChatGPT:

"I think we need to add a bit more. Let's also talk about my creative skills, and move Visual Storytelling into that section. I know all about the exposure triangle and experimenting with different forms of lighting, along with using aperture priority, manual, and shutter priority modes."

The edited section was much better and outlined the creative skills I wanted to showcase in further detail (along with putting these in a separate area).

ChatGPT also included the soft skills section that was in the first draft:

Once you've got the information you need, you can add these to your resume and tweak them further if you feel like doing so is necessary. Either way, it's important to proofread everything and make sure your resume is accurate before you send it to potential employers.

How to Add Your Educational History to Your Resume With ChatGPT

While employers care more about your work and project experience than your education, the skills you pick up while studying are still worth adding. To start, I gave ChatGPT this prompt:

"Great, let's now move on to educational experience. I studied journalism at university, during which I did several multimedia programs and an optional photojournalism module. I learned how to tell stories through pictures and what captivates audiences, along with the best photographic practices and how to maintain integrity. At university, I also freelanced for companies in the local area and founded my own media team for the university's basketball team."

ChatGPT gave me the following after I asked it to also include course dates and locations, which was pretty good:

If you're specifically going for a job in the tech space, consider checking out the best resume templates for tech professionals .

How to Write a Resume With ChatGPT Using a Custom GPT

If you use ChatGPT premium, you can create a resume using a custom GPT. The prompts from the previous sections should also work when using a custom GPT. However, if you already have a resume, you can upload it to get feedback and improve from there. Here's how to do so:

Upload a PDF version of your resume.

ChatGPT can help you customize your resume and save hours of time that you'd otherwise spend thinking about what to add. Use the tool to make your writing more concise and summarize the most important parts of your work-related experience. You can also analyze existing resumes if you already have an existing framework. Make sure that you proofread and customize everything to your own needs before you start applying for jobs.

10 Best Resume Builders to Create A Great Resume – 2024 Guide

A re you exhausted from investing endless hours into creating an impeccable CV? This article introduces the top resume builders that will revolutionize your job application approach. Bid farewell to monotonous formatting and greet a remarkable resume that distinguishes itself from the rivalry. Prepare yourself to secure your dream job with self-assurance effortlessly!

>> Unlock Your Career Potential With Super Star Resume

10 Best Resume Writing Services

Super Star Resume - Best overall
ZipJob - Best for guarantees
Resumeble - Best with custom bundles
Let’s Eat, Grandma - Best for range of career service
ResumeSpice - Best for job seekers of any level
TopResume - Best customer service
Resume Writing Services - Best for affordability
Craft Resumes - Best for quick turnaround
Resume Companion - Best value resume writing service
Resume.com - Best free service

When creating this compilation, we considered different elements such as affordability, ease of use, accessibility, the privacy policies of the companies involved, and more. The highest-rated services offer advice, templates, and tools and allow you to consult with experts who can help you craft an impressive resume highlighting your strengths to potential employers.

Our collection comprises free services and those that make use of professional writers’ skills. Some options require a subscription or one-time payment.

>> Secure Your Dream Job With Super Star Resume

Super Star Resume - Best Resume Builder Overall

Star Rating: 4.9/5

Super Star Resume is an innovative resume builder that completely transforms creating professional resumes. By offering a user-friendly interface and a range of powerful features, Super Star Resume enables individuals to produce exceptional resumes that effectively showcase their abilities, accomplishments, and work history.

Skilled and seasoned writers
Customized strategy aligned with unique career objectives
Timely delivery of resumes
More significant expense compared to certain other resume writing services
Restricted selection of additional services
Availability may be restricted depending on demand and geographic location
Intuitive resume builder: An intuitive interface that simplifies the resume creation process, offering modern templates for a professional look.
Customization choices: Users can personalize their resumes by selecting from various font styles, colors, layouts, and sections to align with their unique style.
Comprehensive content suggestions: Access to a collection of expertly curated bullet points, action verbs, and industry-specific phrases to craft impactful resume content.
Real-time previews and editing: Real-time previewing and editing capabilities ensure a visually appealing and error-free final resume.
Integration with professional networking platforms: Integration with LinkedIn allows users to maintain consistency between their online presence and resume.
Tailored resumes for different job applications: The duplication feature facilitates the creation of multiple resume versions, each customized for specific job applications or industries.
Resume analytics and tracking: Users can monitor the views and downloads of their resumes, gaining valuable insights to optimize their job search strategies.
Professional Resume : $169
Resume With Cover Letter : $199
All-Included : $199

>> Use Super Star Resume to Secure Your Dream Job

ZipJob - Best Resume Builder for Guarantees

Star Rating: 4.7/5

ZipJob is widely regarded as an excellent option for resume creation, especially for those who value guarantees. Their impressive 60-day assurance ensures that individuals searching for employment will experience a surge in interview invitations within this period.

If this desired outcome cannot materialize, ZipJob proactively offers a complimentary review and revision of your resume. This guarantee highlights their commitment to client contentment and showcases their unwavering belief in the superior quality of their resume writing services.

The starting package is cost-effective
Complimentary ATS check included
60-day interview assurance with higher-tier packages
The design and layout made it challenging to read the resume
The summary section was overly lengthy and filled with clichés
The formatting of the education and training sections was subpar
Expert resume writers: ZipJob provides access to a team of expert resume writers with the skills and knowledge to review, evaluate, and optimize your resume for compatibility with Applicant Tracking Systems (ATS) and hiring managers.
ATS optimization: Meaning they ensure your resume is structured and formatted to navigate and succeed in ATS filters effectively. Employers commonly use these filters to assess and rank resumes during the initial screening process.
Keyword optimization: The resume builder online offered by ZipJob assists you in identifying and integrating pertinent keywords and industry-specific terminology. This practice heightens the visibility of your resume, making it more likely to capture the attention of hiring managers.
Job-specific content suggestions: ZipJob provides valuable advice regarding the most relevant and influential content to include in your resume for different job titles and industries. This guidance is invaluable in customizing your resume for specific roles.
Cover letter writing assistance: ZipJob supports the creation of impactful cover letters that complement your resume, strengthening your overall job application.
Unlimited revisions: One noteworthy feature of ZipJob is the option for unlimited revisions and updates to your resume. This ensures that your resume not only meets but continues to meet your specific requirements and mirrors your professional growth.
Collaboration with resume writers: the platform facilitates direct collaboration with the resume writers, enabling you to share additional information, discuss specific requirements, and seek clarifications at any stage of the resume creation process.
Launch Package: $139 (or $48/mo)
Fast Track Package: $189 (or $65/mo)
Premium Package: $299 (or $27/mo)

>> Use ZipJob to Secure Your Dream Job

Resumeble - Best Resume Builder With Custom Bundles

Star Rating: 4.3/5

Resumeble is a highly efficient and user-friendly resume builder that empowers individuals to create professional and compelling resumes. With Resumeble, crafting a standout resume becomes a streamlined process thanks to its intuitive interface and extensive range of customizable templates.

Whether you’re a recent graduate, a seasoned professional, or someone looking to change careers, Resumeble caters to all needs and skill sets. It offers helpful suggestions and expert advice to ensure your resume showcases your unique qualifications and achievements in the best possible light.

A 60-day interview guarantee is included
Budget-friendly package deals are available
It’s more established than some other websites
Keyword optimization: This feature helps optimize your resume by suggesting relevant keywords aligned with your target industry or job, enhancing your visibility to Applicant Tracking Systems (ATS) and recruiters.
Content import: Resumeble allows you to import your existing resume or LinkedIn profile, saving you the time and effort of manual data entry.
Real-time editing: You have the convenience of editing and modifying your resume in real time, providing the flexibility to experiment with various formats, sections, and content.
ATS compatibility: Resumeble ensures your resume is ATS-compatible, essential for better visibility and a higher chance of being shortlisted by employers using Applicant Tracking Systems.
Download options: The platform offers various download formats, including PDF, Word, and plain text, ensuring compatibility with diverse application processes.
Cover letter builder: Resumeble features an integrated cover letter builder, streamlining the creation of professional and personalized cover letters that complement your resume.
Career Pro Package : $159.00
Professional Package : $299.00
Premium Package : $399.00

>> Use Resumeble to Secure Your Dream Job

Let’s Eat, Grandma - Best Resume Builder for Range of Career Service

Star Rating: 4/5

Let’s Eat, Grandma is an inventive and progressive tool for creating impressive resumes. The platform streamlines the resume-building process, making it easier for job seekers to craft exceptional resumes. With Let’s Eat, Grandma, individuals can create unique resumes that catch the eye of employers and set them apart from the competition.

This user-friendly platform offers a range of customizable templates that allow users to tailor their resumes to showcase their specific skills and experiences. Let’s Eat, Grandma also provides expert advice and recommendations to help ensure that your qualifications and achievements are effectively highlighted in your resume.

Complimentary resume evaluation
Choices available for individuals from entry-level to executive-level positions
Extensive collaboration opportunities
Not specialized in academic CVs or federal resumes
Relatively higher pricing compared to some other services
Potential for a longer turnaround time compared to competing services
Expert choice: You can save your resume in multiple formats (PDF, Word, plain text) or easily share it with potential employers via email or a link, simplifying the distribution of your resume.
Error highlighting: The builder can identify potential errors, inconsistencies, or missing information within your resume and provide suggestions or alerts for improvement.
Section prompts: Pre-written prompts for various resume sections (e.g., work experience, education, skills) can help you structure your resume effectively and ensure you include essential details in each area.
Customizable sections: You can add, remove, or rearrange sections to tailor your resume to emphasize your strengths and relevant experiences.
Keyword optimization: The resume builder can recommend industry-specific keywords based on the job description, enhancing your resume’s chances of passing through Applicant Tracking Systems (ATS) and grabbing the attention of hiring managers.
Starter Package : Priced at $439, but there is an anti-inflation sale price of $389.
Accelerated Package : $549.
The premium Package : $689, but the anti-inflation sale price is $614.
Executive Concierge Service : $1,899 or as low as $119/month.

>> Use Let’s Eat, Grandma to Secure Your Dream Job

ResumeSpice - Best Resume Builder for Job Seekers of Any Level

Star Rating: 3.8/5

ResumeSpice , a renowned online resume builder, streamlines crafting professional resumes. This platform provides job seekers with a user-friendly interface and a wide selection of templates, enabling them to create impressive resumes that align with their career objectives.

With ResumeSpice’s seamless experience, users are guided through each resume section effortlessly while receiving valuable tips throughout the process. From personal details and work history to skills and accomplishments, this platform ensures that all crucial aspects of a resume are comprehensively addressed.

Additional assistance
Timely service
ATS optimization
Guaranteed interviews
Restricted revisions
Insufficient customization options
Restricted refund policy
User-friendly interface: ResumeSpice boasts an intuitive and user-friendly platform, simplifying the resume creation process and offering a seamless experience to users.
Extensive template library: The platform offers a vast selection of professionally designed templates tailored to various industries and job positions. Users can explore different styles and layouts to find the perfect match for their needs.
Import and export options: ResumeSpice enables users to import their existing resumes in formats like PDF or Word for easy editing and updates. Users can conveniently export their finalized resumes in multiple formats, facilitating sharing with employers or uploading to job portals.
Mobile-friendly design: ResumeSpice is optimized for mobile devices, allowing users to create and modify their resumes using smartphones or tablets.
Cloud storage: The platform provides secure cloud storage for users’ resumes, ensuring accessibility and updates from any device with an internet connection.
Resume tracking: ResumeSpice includes tools for tracking the performance of submitted resumes, such as monitoring views, downloads, and application outcomes. These features empower users to evaluate their progress and make data-driven enhancements to their job search strategies.
Entry Level Resume : $479
Professional Resume : $589
Executive Resume : $699

>> Use ResumeSpice to Secure Your Dream Job

TopResume - Best Resume Builder for Customer Service

Star Rating: 3.6/5

TopResume is an outstanding resume builder explicitly tailored for customer service professionals. It offers a seamless and user-friendly experience, enabling users to create exceptional resumes effortlessly. The platform goes beyond just providing a basic resume template, offering valuable suggestions and tips to optimize the content.

This ensures that each resume created on TopResume is unique and attention-grabbing in the highly competitive job market.

Besides its user-friendly interface, TopResume provides expert review services. These services allow skilled professionals to provide personalized feedback on resumes, helping enhance their overall quality further. By leveraging this feedback and incorporating attention to detail, customer service professionals can create compelling resumes that effectively capture the attention of potential employers.

Streamlined registration process
Well-designed and formatted one-page resume
The summary and Job Scope sections were overly extended
The training section needed to have prominence
Skill-based sections: The resume builder features dedicated sections highlighting essential customer service skills, including communication, problem-solving, conflict resolution, and relationship building.
Expert review services: TopResume provides expert review services where experienced professionals offer personalized feedback and recommendations to enhance the overall quality of your resume.
ATS compatibility: The platform ensures that the resumes created are compatible with Applicant Tracking Systems (ATS), which employers commonly use for scanning and filtering resumes.
Download and sharing options: Users can download their resumes in various formats, such as PDF or Word, and easily share them with potential employers or upload them to job portals.
Industry-Specific Tips: TopResume offers industry-specific tips and guidance to assist users in tailoring their resumes to the customer service field, helping them stand out among competitors.
Cover letter builder: Besides resume building, TopResume provides a builder that empowers users to craft professional and compelling cover letters customized for customer service roles.
Mobile accessibility: The platform is mobile-friendly, allowing users to create, edit, and update their resumes while on the go, using their smartphones or tablets.
Entry level : Up to 200$.
Professional level : Up to 200$-400$.
Executive level : Up to $350-$700.

>> Use TopResume to Secure Your Dream Job

Resume Writing Services - Best Resume Builder for Affordability

Star Rating: 3.3/5

While Resumewritingservices.org may be a different size than its competitors, it stands out due to its team of talented and experienced resume writers. The website is user-friendly and provides exceptional service. However, this service’s true strength lies in its writers’ expertise.

Resumewritingservices.org sets itself apart by offering a comprehensive consultation process and goes beyond expectations by providing unlimited calls with its resume writers. This personalized approach distinguishes them from other companies and guarantees each client receives individual attention and support.

Experienced resume writers of the highest caliber
Unlimited phone consultations and revisions
More expensive than rival services
A limited range of products
Skilled and experienced resume writers: Resumewritingservices.org takes pride in its team of highly trained and professional resume writers who possess a deep understanding of crafting effective resumes.
Personalized service: Resumewritingservices.org offers a personal touch by providing unlimited calls with their resume writers. This unique feature allows clients to engage in direct communication and close collaboration with the writers throughout the resume creation process.
Competitive job market expertise: The writers at Resumewritingservices.org have knowledge of current job market trends. This ensures that the resumes they create are optimized to excel in today’s fiercely competitive job market.
Quality Assurance: The service maintains a rigorous quality assurance process to guarantee that the resumes delivered to clients meet the highest standards and align with their expectations.
Timely delivery: Resumewritingservices.org is committed to delivering resumes within the agreed-upon timeframe, ensuring clients receive their documents promptly.
Client satisfaction guarantee: Resumewritingservices.org offers a client satisfaction guarantee, assuring clients are fully content with the final resume. The service is ready to provide revisions if necessary.
Affordable pricing: Resumewritingservices.org provides pricing options that are competitive and transparent, making professional resume writing accessible to a wide range of job seekers.

Resumewritingservices.org employs a pricing system that is clear and easy to understand for their resume-building services. The initial package begins at $270 , including a comprehensive consultation with a skilled resume writer and developing an individualized resume.

They offer extra options that enable customers to personalize their packages based on their unique preferences. This adaptable pricing strategy guarantees that clients can choose the services that align with their requirements and financial constraints.

>> Use Resume Writing Services to Secure Your Dream Job

Craft Resumes - Best Resume Builder for Quick-Turnaround

Star Rating: 3/5

Craft Resumes stand out as a well-established writing and editing service known for its ability to deliver effective outcomes. Our dedication to providing a 24-hour turnaround guarantees you’ll receive the initial version of your resume promptly.

Navigating our user-friendly website is effortless, making it easy to use our services. At Craft Resumes, we specialize in crafting customized resumes to match your skills, qualifications, and aspirations for your career.

Speedy completion
Customized CVs
Intuitive site
Insufficient details
Absence of assurances
Quick turnaround: Craft Resumes commits to delivering the initial draft of your resume within 24 hours, ensuring a speedy and efficient service.
Expert Writers: Craft Resumes prides itself on its team of experienced writers who possess expertise across various industries and stay up-to-date with current hiring trends. They’re dedicated to making your resume stand out and catch the attention of potential employers.
Unlimited revisions: We provide unlimited revisions to guarantee your complete satisfaction. If you have specific changes or additions in mind, our team will collaborate with you closely to implement the modifications.
Confidentiality and Privacy: At Craft Resumes, we prioritize the confidentiality and privacy of your personal information. You can trust that your data will be handled securely and with the utmost discretion.
Tailored resumes: We specialize in tailoring resumes to align with your career objectives, industry, and job requirements. Each resume is personalized to accentuate your unique strengths and qualifications.
Resume Writing : $229.00
Basic : $279.99
Optimal : $339.99
All-In-One : $499.99

>> Use Craft Resumes to Secure Your Dream Job

Resume Companion - Best Value Resume Builder

Star Rating: 2.8/5

Resume Companion is a virtual platform and service that specializes in aiding individuals in creating resumes that are professional and impactful. It offers an array of resources and tools to assist job seekers in crafting interesting resumes that effectively showcase their skills, experiences, and qualifications.

A prominent feature of Resume Companion is its user-friendly resume builder. This tool allows users to select from various professionally designed templates and personalize them based on their specific requirements.

Users can effortlessly incorporate their personal information, employment history, educational background, skill set, and other pertinent details to produce a customized resume tailored to their needs.

Intuitive user interface
High-quality templates
Efficiency-boosting functions
Cost-effective choice
Restricted editing features without subscription
Absence of extensive customization options
Limited availability of extra services
Cover letter builder: Resume Companion goes beyond resumes and provides users with a tool for crafting customized cover letters tailored to specific job applications. This feature guides users through the process, helping them effectively present their qualifications and make a compelling case to prospective employers.
ATS optimization: In today’s job market, many companies use Applicant Tracking Systems (ATS) to screen resumes. Resume Companion helps users ensure their resumes are ATS-friendly. The platform offers valuable tips and insights on incorporating relevant keywords, formatting the document correctly, and increasing the likelihood of passing through the ATS screening process.
Educational resources: Resume Companion extends its services by offering an informative blog and educational materials that cover various aspects of resume writing, job search strategies, interview techniques, and career development guidance. These resources provide users with valuable insights and advice to help them create impressive resumes and enhance their job search efforts.
Download and sharing options: Upon completing their resumes, users can conveniently download their documents in multiple formats, including PDF and Word. Resume Companion also makes it easy for users to share their resumes online or print them offline.
Customer support: Resume Companion values user satisfaction and offers customer support to assist with users’ questions or concerns while utilizing the platform. Users can access support through email or the platform’s contact form.

Resume Companion provides a cost-effective solution for individuals seeking an all-inclusive service. It’s vital to remember subscription renewal is required to access future editing services. In summary, Resume Companion offers a wallet-friendly option for those who desire a user-friendly resume-building experience without needing advanced writing abilities.

>> Use Resume Companion to Secure Your Dream Job

Our Ranking Methodology for Best Resume Writing Services

To comprehensively and objectively rank the top resume writing services, it is essential to have a thorough methodology. The first step in this process was conducting extensive research and analysis. This involved gathering a comprehensive list of reputable resume-writing services from multiple sources such as online searches, customer reviews, industry directories, and personal recommendations.

Feature analysis: Evaluate the functionalities provided by each resume builder, considering elements like template variety and quality, customization flexibility, user-friendly editing and formatting options, import/export capabilities, spell check and grammar tools, and integration with job search platforms and professional networks.
Template collection: Examine the assortment and quality of templates. Look for a wide range that suits various industries, job levels, and design preferences, considering these templates’ aesthetics, readability, and contemporary design.
Editing and customization: Scrutinize the adaptability and user-friendliness of the editing and customization tools each resume builder provides. Assess the capacity to add or modify sections, reorganize content, and tailor resumes to specific job requirements.
User interface and experience: Analyze the user interface and the overall user experience each resume builder offers. Evaluate the ease of navigation, instruction clarity, guidance or prompts, and the platform’s responsiveness.
Integration with job search platforms: Determine whether resume builders offer seamless integration with popular job search platforms and professional networks like LinkedIn or ATS systems. Consider how well the resumes can be transferred and their compatibility with these platforms.
Additional resources: Evaluate if the resume builders provide extra resources such as sample resumes, tools for creating cover letters, interview tips, or career advice. Consider the breadth and practicality of these supplementary resources.
Mobile-friendliness: Gauge the mobile-friendliness and responsiveness of the resume builders, recognizing the growing trend of mobile job searching and application processes.
Customer support: Reflect on the accessibility and quality of customer support services, encompassing options like live chat, email support, or knowledge bases. Assess the responsiveness and helpfulness of the support team.
Pricing and value for money: Appraise the pricing plans presented by the resume builders in terms of the value they offer based on features, usability, and overall service quality.
Industry reputation: Consider the standing and trustworthiness of the resume builders, considering factors such as awards, recognition, partnerships, and user feedback from reputable sources.

Buyer’s Guide: Why Use a Resume Builder?

Crafting a well-crafted CV comes naturally to particular job seekers. However, even the most seasoned experts may need help in resume writing. If you find yourself in need of help with creating a compelling resume, here are several ways in which the best online resume builder can be beneficial:

Resume builders provide users with pre-designed templates and helpful tips, streamlining the process of writing a resume and alleviating stress.

Offers Writing Tips

Promoting oneself requires considerable effort. Only some people possess writing skills, even if they enjoy self-promotion. To showcase one’s experience and knowledge effectively, a resume builder can help select the most appropriate words and phrases.

Improves Design

In every field, there are unique standards for an impressive resume. If you need to gain knowledge in design or the tools, resume builders can provide free templates to enhance your resume’s visual appeal and quality.

Applicant Tracking Systems (ATS)

Recruiters often use ATS systems to scan resumes. A good resume builder will help with formatting to ensure that your resume is easy for these systems to read.

What’s the Best Resume Builder?

The ideal resume builder for each individual may differ according to their specific requirements. If you prefer a tool that offers step-by-step guidance in creating your resume, we suggest using a builder that provides helpful tips and recommendations. If you prefer a resume builder that auto-generates a summary, we recommend using a tool that extracts information from your LinkedIn profile.

For those who enjoy having creative control over their resumes, we suggest using a platform with features. By selecting the resume builder that aligns with your needs and suits your industry and personal style, you’ll significantly increase your chances of capturing the attention of hiring managers.

Resume Builder vs. Resume Writing Service: What Matters for You

When it comes to crafting a resume, there are three options available. You can opt to create it independently, use a resume builder tool, or enlist the services of a professional resume writer. Your best choice will depend on your writing abilities, available time, and financial resources.

Do-It-Yourself

You have the choice to construct a resume entirely by yourself. The benefit of this option is that it costs nothing but requires a significant amount of effort. Along with composing all the information, you must possess graphic design skills.

This approach works well if you have these abilities, but with them, your options for creating a resume are unlimited. To overcome this limitation, you can use a resume builder or enlist the help of a resume writing service.

Resume Builder

A tool for creating resumes allows you to input your details into a template, resulting in an original appearance and layout with no design work. The top resume building tools also offer suggestions on enhancing your resume and tailoring it to match the specific job you are applying for.

While you are still responsible for writing the content, once it is written, you can quickly transfer that information into any other template with just a few simple clicks. Some of these services are free and many like to promote themselves as such, but most require a small payment to download your finished resume.

Professional Resume Writing Service

Professional resume writing services are expensive, but they offer the convenience of handling all the work for you. An experienced writer will gather relevant information about your background and transform it into a unique and engaging resume.

The process typically takes a few days, and the level of originality in the outcome largely relies on your choice of company and writer. However, we will not delve into these services further in this guide.

Are Resume Builders Worth It?

Definitely, without a doubt. An effective resume creator will guarantee that your CV is formatted correctly to navigate Applicant Tracking Systems and ultimately reach the hands of recruiters.

Is It Unprofessional to Use a Microsoft Word Resume Template?

Relying on a template will not set you apart, and there is a high likelihood that your application will be dismissed because your resume is identical to those of other job seekers.

Final Thoughts

Choosing the right resume builder is crucial in today’s competitive job market. Creating a professional and impactful resume that stands out from the crowd can significantly impact your job search. With the right tool, you can save time, improve your chances of landing an interview, and ultimately secure your dream job.

When selecting a resume builder, consider your specific needs and priorities. Look for features like customizable templates, industry-specific examples, and the ability to export your resume in different formats. Consider user reviews and ratings to ensure you choose a reputable and reliable platform.

Remember, an exceptional tool for crafting resumes should give you the power to present your skills, experience, and accomplishments effectively. It should simplify and expedite creating a resume without hassle. Investing in a reliable resume builder is investing in your professional future.

Therefore, explore the different options available for resume builders. Test out their free trials or demos and choose the best fit for your objectives. Our top recommendation is Super Star Resume . This meticulously designed resume can open doors to exciting career prospects and be a dependable companion on your journey toward success.

Ahad Waseem is a business, blockchain, and cybersecurity writer who often takes on art, politics, and economics too. As a linguistic engineer who writes to solve problems, he’s written for various tech and business publications. When he’s not writing, he’s probably on horseback, caring for his houseplants, or training Bonsai trees. He can be reached at [email protected] . McClatchy’s newsrooms were not involved in the creation of this content. We may earn a commission if you make a purchase through one of our links.

Top banks offering 24/7 customer service

Criteria for selection

Benefits of 24/7 customer support

Banks with 24/7 customer service.

Affiliate links for the products on this page are from partners that compensate us and terms apply to offers listed (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate banking products to write unbiased product reviews.

Several banks offer 24/7 customer service by phone or live chat.
Other banks may have limited hours during the workweek or weekend.
If you find it challenging to do banking tasks during business hours, consider changing banks.

Customer experience can significantly impact your overall banking experience. If you can't find time to visit a branch or call a bank during regular business hours, then it's going to be difficult to manage your money.

Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions are even among the best banks .

1. Alliant Credit Union

Alliant Credit Union Alliant High-Interest Checking Account

No monthly service fess. NCUA Insured.

no monthly service fee

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn interest
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum opening deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fees
Check mark icon A check mark. It indicates a confirmation of your intended interaction. $20/month in out-of-network ATM fee refunds
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No overdraft fees
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No incoming wire transfer fee
con icon Two crossed lines that form an 'X'. Compounds interest monthly, not daily
con icon Two crossed lines that form an 'X'. $25 outgoing wire transfer fee

Alliant is one of the best credit unions out there, especially if you want to earn high interest rates on savings, checking, and certificates.

Several ways to become a member; the easiest is to join Foster Care to Success (Alliant will cover your $5 membership fee)
80,000+ free ATMs
Alliant does not charge overdraft fees; you can overdraw, but you will not pay a fee. You may also link checking to a savings account and select for funds to automatically transfer to cover overdrawn amount.
Interest compounded monthly
Federally insured by the NCUA

Standout feature: Alliant Credit Union pays high interest rates on savings, checking, and certificates.

How to contact customer support: Customer service representatives are available over the phone.

Alliant Credit Union Review

2. Ally Bank

Earn 4.25% Annual Percentage Yield with a $0 minimum account opening requirement

Check mark icon A check mark. It indicates a confirmation of your intended interaction. High APY
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Savings buckets help you save for different goals
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Surprise savings transfers help you save extra money from your checking account
con icon Two crossed lines that form an 'X'. No physical branch locations
con icon Two crossed lines that form an 'X'. No way to deposit cash

The Ally High Yield Savings Account is a great option for anyone who wants savings tools to help save for specific financial goals, or prioritizes an account that doesn't charge standard bank fees.

Create separate savings buckets in a savings account
Link to your Ally checking account and enroll in surprise savings transfers to have extra money transferred to savings three times per week
Interest compounded daily, paid monthly
FDIC insured

Standout feature: Ally pays high interest rates on savings accounts and certificates.

How to contact customer support: Customer service representatives are available over the phone or through online chat.

Ally Bank Review

3. American Express Bank (Member FDIC)

American Express National Bank (Member FDIC) American Express® High Yield Savings Account

Earn 4.30% Annual Percentage Yield (APY) with no account opening minimums, minimum balance requirement or monthly fees.

4.30% (as of 4/9/24)

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Competitive APY
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum opening deposit or minimum account balance
Check mark icon A check mark. It indicates a confirmation of your intended interaction. 24/7 phone support
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No excess transaction fee
con icon Two crossed lines that form an 'X'. No mobile app for banking customers
con icon Two crossed lines that form an 'X'. You must make a deposit within the first 60 days
con icon Two crossed lines that form an 'X'. No live online chat
Member FDIC
24/7 account access
Earns interest daily, and posts to account monthly

Standout feature: The American Express® High Yield Savings Account is the bank's strongest account. It pays a high interest rate and has a minimum deposit of $0 to open.

American Express National Bank Review

4. Axos Bank

Earn up to a $300 welcome bonus when you use the promo code AXOS300 to apply for a Rewards Checking account and have qualifying direct deposit(s) by 6/30/24

up to 3.30%

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Unlimited out-of-network ATM reimbursements
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fees
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No non-sufficient funds fees
con icon Two crossed lines that form an 'X'. $50 opening deposit
con icon Two crossed lines that form an 'X'. No APY if you can't meet qualifications
con icon Two crossed lines that form an 'X'. Few mobile app reviews

Axos Bank has strong high-yield savings, checking, and money market accounts if you'd like to avoid monthly service fees. But, you can find higher interest rates at some of the best online banks.

Use promo code AXOS300 and apply by June 30th, to earn up to a $300 bonus!
Zero monthly maintenance fees
Zero overdraft or NSF fees
Zero minimum monthly balance reqs
Unlimited domestic ATM fee reimbursements
Online debit card management
Simple, 3-step process for direct deposit
Only $50 to open an account

Standout feature: Axos Bank has great high-yield savings, checking, and money market accounts.

Axos Bank Review

5. BMO Alto

No fees or minimum balance requirements. $0 minimum opening deposit.

Check mark icon A check mark. It indicates a confirmation of your intended interaction. High interest rate
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum balance requirements
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fee
con icon Two crossed lines that form an 'X'. No mobile app
con icon Two crossed lines that form an 'X'. Doesn’t accept cash or check deposits
con icon Two crossed lines that form an 'X'. Cannot visit a BMO Branch for support

With no minimum opening deposit or monthly fees, BMO's savings accounts are affordable options for those who’d like to build their savings. BMO Alto offers lucrative interest rates on par with some of the best high-yield savings accounts.

Interest compounded daily and deposited monthly

Standout feature: BMO Alto, an online-only platform, has a high-yield savings account and CDs with competitive interest rates.

How to contact customer support: Customer support is available by phone. If you get a BMO Alto bank account, you can't go to a BMO branch for customer support.

BMO Alto Savings Account and CDs

6. Charles Schwab

Charles Schwab Bank Schwab Bank High Yield Investor Checking® Account

Earn 0.45% Annual Percentage Yield (APY). $0 minimum deposit. FDIC Insured.

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No opening deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum account balance
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No foreign transaction fees
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Free overdraft protection

Charles Schwab Bank is one of the best banks for international travelers, because it doesn't charge foreign transaction fees. It also refunds all fees charged by ATMs worldwide. But if you want to earn high interest rates, you're better off looking elsewhere.

24/7 live online chat
When you open a checking account, you automatically open a Charles Schwab brokerage account, too
No ATM network, but unlimited ATM fee reimbursements

Standout feature : The Schwab Bank High Yield Investor Checking® Account is its most appealing account, with no minimum opening deposit or monthly fees. Charles Schwab also doesn't charge foreign transaction fees and offers unlimited refunds for out-of-network ATM fees.

How to contact customer support: Customer service representatives are available via online chat.

Charles Schwab Review

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fee
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Option to round debit card purchases to the nearest dollar and put spare change in savings account
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Option to automatically save a percentage of your paycheck
con icon Two crossed lines that form an 'X'. Must open Chime Spending Account before savings account
con icon Two crossed lines that form an 'X'. Deposit cash at Green Dot locations, which may charge fee
Round debit card purchases to the nearest dollar to put spare change into savings account
Set up a percentage of your paychecks to be put into savings account
Chime is a financial technology company, not a bank. Banking services provided by, and debit card issued by, The Bancorp Bank or Stride Bank, N.A.; Members FDIC.

Standout feature: Chime has solid checking and savings accounts. There are no monthly fees or minimum opening deposit required.

How to contact customer support: Customer service representatives are available over the phone, by live chat in the app, or through email.

*Chime is an online banking platform, not a bank.

Chime Bank Review

8. CIT Bank

CIT Bank CIT Bank Savings Connect Account

Earn 4.65% annual percentage yield on your savings. Open an account with as little as $100 today. Member FDIC.

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum monthly balance requirement
con icon Two crossed lines that form an 'X'. $100 minimum opening deposit

The CIT Bank Platinum Savings and CIT Bank Savings Connect Account pay great interest rates that are on par with what best high-yield savings accounts offer right now. The CIT Bank Savings Builder Account and CIT Bank Money Market Account pay above-average rates, but they aren't nearly as competitive.

Standout feature: CIT Bank's most appealing account is the CIT Bank Savings Connect Account. The account has a competitive interest rate that's higher than the average savings account.

CIT Bank Review

$4.50 monthly service fee

4.45% (vary by location)

Check mark icon A check mark. It indicates a confirmation of your intended interaction. High APY (minimum $0 balance to earn)
con icon Two crossed lines that form an 'X'. You may pay a monthly fee, depending on a variety of factors
con icon Two crossed lines that form an 'X'. Other fees depend on which checking account you link to your savings account
con icon Two crossed lines that form an 'X'. Not available in certain states
con icon Two crossed lines that form an 'X'. BBB gives Citi an F in trustworthiness

You might like Citi if you live in one of the areas that offers the Citi® Accelerate Savings account, so you can earn a higher savings rate than the national average. The best high-yield savings accounts, however, offer even more competitive savings rates.

Monthly fee depends on whether you link to a Citi checking account, and which checking account you choose
You may qualify to have the monthly fee waived, depending on which checking/savings package you have
No opening deposit
Compounding interest to maximize your savings
Not available in CA, CT, MD, NV, NJ, NY, VA, DC, certain parts of FL or IL

Standout feature: Citi's strongest product is its Citi® Accelerate Savings

Citi Review

10. Consumers Credit Union

Consumers Credit Union Consumers Credit Union Free Rewards Checking Account

Earn up to 5.00% Annual Percentage Yield (APY). $5 minimum deposit. FDIC Insured.

up to 5.00%

Check mark icon A check mark. It indicates a confirmation of your intended interaction. $5 minimum opening deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Early direct deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Unlimited reimbursements for out-of-network ATM fees
con icon Two crossed lines that form an 'X'. $10 overdraft transfer charge
con icon Two crossed lines that form an 'X'. Limited customer support availability
con icon Two crossed lines that form an 'X'. Interest compounds monthly, not daily

You'll find Consumers Credit Union appealing if you enjoy online banking or live near Chicago, Illinois. The credit union has one of the best high-yield checking accounts right now, with a low minimum opening deposit and zero monthly fees.

To become a member of Consumers Credit Union, pay an initial $5 membership fee and open the Membership Savings Account with at least $5
14 open branches in Chicago, Illinois, and nearby cities
Access to over 5,600 shared branches and 60,000 surcharge-free ATMs through the CO-OP Shared Network
Earn 3.00% APY on balances up to $10k when you enroll in eDocuments, make 12 debit card transactions per month, and receive $500 per month in deposits
Earn 4.00% on balances up to $10k when you meet qualifications for 3.00% and spend $500/month with your CCU credit card
Earn 5.00% on balances up to $10k when you meet qualifications for 3.00% and spend $1,000/month with your CCU credit card
Earn 0.20% APY on balances between $10k and $25k
Earn 0.10% APY on balances over $25k
If you don't meet the requirements to earn a rewards interest rate, you'll earn 0.01% APY and you won't get ATM refunds
Interest compounded and deposited monthly

Standout feature: Consumers Credit Union has a strong rewards checking account. You can earn a high interest rate if you meet the requirements.

How to contact customer support: Customer service representatives are available by phone.

Consumers Credit Union Review

11. Delta Community Credit Union

Delta Community Credit Union Delta Community Credit Union CD

4.00% to 5.15%

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low-to-standard early withdrawal penalties
con icon Two crossed lines that form an 'X'. $1,000 opening deposit
con icon Two crossed lines that form an 'X'. Interest compounded monthly, not daily
Credit union with 29 branches in Metro Atlanta, Georgia; 1 branch in Kentucky, Texas, and Utah
Free shared branches and ATMs around the US in the CO-OP Shared Branch Network
Membership depends on employer/association membership; or you can be a resident of certain counties in Georgia or have a family member who is already a member
Term lengths of 6, 12, 24, 36, or 60 months
Early withdrawal penalties ranging from 60 to 270 days interest
Interest is compounded monthly and paid monthly

Standout feature: Delta Community Credit Union's strongest products are its share certificates. You can get a competitive interest rate. If you need to withdraw money early, its penalties are lower than other institutions.

Delta Community Credit Union Review

12. Discover Bank

Discover® Discover® Online Savings Account

Earn 4.25% Annual Percentage Yield (APY). $0 minimum deposit. FDIC Insured.

4.25% (as of 3/14/24)

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No insufficient funds fee
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No excess withdrawal fee
con icon Two crossed lines that form an 'X'. Only 1 branch location
con icon Two crossed lines that form an 'X'. No debit card unless you open a checking account

The best high-yield savings accounts offer competitive interest rates and low fees, and the Discover Online Savings Account comes with both. The minimum opening deposit might be especially attractive to new savers who don't meet the higher initial deposits some banks require.

No monthly balance requirements
100% US-based customer service available 24/7
No hidden fees

Standout feature: Discover Bank has a great online savings account. You can earn a high interest rate, and you don't have to deal with monthly fees.

Discover Bank Review

13. Falcon International Bank

Falcon International Bank Falcon International Bank Regular Checking Account

Check mark icon A check mark. It indicates a confirmation of your intended interaction. MasterCard debit card offering
con icon Two crossed lines that form an 'X'. $35 overdraft fee
con icon Two crossed lines that form an 'X'. $5 fee for paper statements
con icon Two crossed lines that form an 'X'. $4 transaction fee for out-of-network ATMs
con icon Two crossed lines that form an 'X'. $5 fee if you don't use your account after 90 days

If you live in Texas and are looking for bank accounts with zero monthly service fees and a variety of CD options, then Falcon International Bank may be a good option. The best CD rates at online banks are good options for those who don't live in Texas, though.

Hispanic American-owned
24 ATM locations, $4 transaction fee for out-of-network ATMs
With overdraft protection there is a $35 charge
18 branches in Texas

Standout feature: Falcon International Bank has a good checking account for Texas residents. With the Falcon International Bank Regular Checking Account , there's no minimum opening deposit and zero monthly service fees.

14. FirstBank

FirstBank FirstBank Anywhere Checking Account

$12 monthly service fee

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Overdraft protection available
con icon Two crossed lines that form an 'X'. $2.50 out-of-network ATM fee
con icon Two crossed lines that form an 'X'. $34 overdraft fee
con icon Two crossed lines that form an 'X'. $20/year or $10/day overdraft transfer fee
Access to over 100 locations and 200 ATMs in AZ, CA, CO
Overdraft protection plans that lets you link your checking account to a savings account
If you utilize overdraft protection, there's either a $20/year or $10/day transfer fee

Standout feature: FirstBank has over 100 branches in Arizona, California, and Colorado. Its checking account has a $0 minimum opening deposit.

15. KeyBank

Earn $200 after completing qualified activities until 07/19/2024 with the no-monthly-maintenance-fee Key Smart Checking®

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum balance
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Overdraft protection
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Account alerts to avoid overdrawing
Check mark icon A check mark. It indicates a confirmation of your intended interaction. $10 minimum opening deposit
con icon Two crossed lines that form an 'X'. $3 out-of-network ATM fee (within the U.S.)
con icon Two crossed lines that form an 'X'. $20 overdraft fee
Earn $200 after qualified activities until 07/19/2024 with the no-monthly-maintenance-fee Key Smart Checking®
Open a Key Smart Checking® account online by July 19, 2024
Make the minimum opening deposit of $10, plus one direct deposit of at least $500 within the first 60 days of account opening
Approximately 1,000 branches in 15 states across the U.S.
Over 40,000 free ATMs through the KeyBank and Allpoint ATM networks
To avoid overdraft fees, you may link your checking account to a savings account or get a line of credit
With Key Coverage Zone, if the unexpected happens and your account’s overdrawn up to $20 at the end of the day, KeyBank won’t charge you an overdraft fee

Standout feature: KeyBank offers a checking account with zero monthly service fees and free overdraft protection.

How to contact customer support: Customer service is available over the phone.

KeyBank Review

16. Navy Federal Credit Union

Navy Federal Credit Union Navy Federal Free Active Duty Checking™ Account

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Refunds up to $20 per month in out-of-network ATM fees
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Receive direct deposits one day before payday
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fee if you set up military direct deposits
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Free personalized checks
Check mark icon A check mark. It indicates a confirmation of your intended interaction. 3 overdraft protection options: savings transfer, line of credit, or optional overdraft protection service
con icon Two crossed lines that form an 'X'. Free Active Duty Checking is only for active military, retired military, or reservists

Navy Federal Credit Union is one of the best institutions for the military. Its strongest features are probably its 24/7 live customer support and out-of-network ATM refunds.

Available to active military, retired military, or reservists
Join Navy Federal Credit Union as an active military member, military veteran, Department of Defense employee/retiree, or family member of any of the aforementioned groups
354 branches worldwide, including on select military bases
30,000 free ATMs
Interest compounded monthly, paid monthly

Standout feature: Navy Federal Credit Union has solid account options if you're affiliated with the military. The Navy Federal Free Active Duty Checking™ Account is one of the bank's strongest accounts with the option of early direct deposit .

Navy Federal Credit Union Review

17. Regions Bank

Regions Bank Regions LifeGreen® Savings Account

$5 at a branch, $50 online

Check mark icon A check mark. It indicates a confirmation of your intended interaction. You could earn a 1% annual savings bonus
Check mark icon A check mark. It indicates a confirmation of your intended interaction. $5 minimum deposit when opened at a branch
con icon Two crossed lines that form an 'X'. $50 minimum deposit when opened online
con icon Two crossed lines that form an 'X'. Low APY
1,300 branch locations in 15 states
2,000 free ATMs
To earn the 1% annual bonus (up to $100), set up monthly automatic transfers from your Regions checking account to your LifeGreen Savings account
Interested compounded daily, paid monthly

Standout feature: It has about 1,300 branch locations in 15 states and is a good option if you are searching for a bank with a national presence.

How to contact customer support: Customer service is available through a secure message.

Regions Bank Review

18. State Employees Credit Union

State Employees Credit Union State Employees Credit Union Share Account

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low minimum opening deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Better interest rate than some brick-and-mortar banks
con icon Two crossed lines that form an 'X'. Online banks offer a higher interest rate
con icon Two crossed lines that form an 'X'. Must have $25 in account to maintain membership
273 branches in North Carolina
Access to 1,100 ATMs in North Carolina

Standout feature: State Employees Credit Union has over 273 locations and 1,100 free ATMs in North Carolina. Its checking and savings accounts have low minimum opening deposits and low monthly service fees.

19. Service Credit Union

Service Credit Union Service Everyday Checking Account

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No out-of-network ATM fee
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn up to $30 per month in out-of-network ATM refunds, depending on tier level
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn up to 0.75% discount on certain loans, depending on tier level
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Get paid up to 2 days early
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Transfer funds from savings for overdraft protection
con icon Two crossed lines that form an 'X'. No ATM fee refunds or loan discounts for Basic tier
con icon Two crossed lines that form an 'X'. Limited fee refunds and loan discounts for Direct Deposit tier
con icon Two crossed lines that form an 'X'. $5 overdraft transfer fee (no fee for Direct Deposit + tier)
Join Service Credit Union as an active or veteran military member, former or current employee of the Department of Defense, employee of a Select Employer Group, or member of the American Consumer Council
Branches and ATMs in the US and Europe
Three Everyday Checking tiers: Basic, Direct Deposit, and Direct Deposit +
Basic doesn't reimburse out-of-network ATM fees or offer loan discounts; Direct Deposit reimburses up to $15 per month in out-of-network ATM fees and offers 0.50% discounts on certain loans; Direct Deposit + reimburses up to $30 per month in out-of-network ATM fees and offers 0.75% on certain loans
Qualify for Direct Deposit tier by setting up direct deposits (minimum $500 in direct deposits each month to qualify for perks); qualify for Direct Deposit + by setting up DFAS direct deposits, OR by setting up direct deposits and making at least 5 payments per month

Standout feature: Service Credit Union has solid account options if you're affiliated with the military and live in New Hampshire or Massachusetts. The Service Everyday Checking Account offers a high interest rate if you meet the requirements.

Service Credit Union Review

20. Security Service Credit Union

Security Service Federal Credit Union Security Service Power Checking Account

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Overdraft protection available as a transfer from savings or as a line of credit
con icon Two crossed lines that form an 'X'. $1.50 out-of-network ATM fee
con icon Two crossed lines that form an 'X'. Doesn't reimburse fees charged by out-of-network ATM providers
con icon Two crossed lines that form an 'X'. $2 overdraft transfer fee when you exceed 3 transfers per month
Join Security Service FCU if you are a member of select military branches at certain military bases; are an employee of the Department of Defense; live, work, worship, study, volunteer, or have a business in CO, TX, or UT; are related to someone who is already a Security Service FCU member
67 branches in CO, TX, and UT; 5,000 shared branches in the CO-OP network
Over 30,000 free ATMs in the Security Service FCU, CO-OP, and Stripes networks

Standout feature: Security Service Credit Union has solid account options if you're affiliated with the military and live, work, or study in Colorado, Texas, and Utah. The Security Service Power Checking Account has zero monthly fees.

Security Service Credit Union Review

21. TD Bank

Earn $200 when you deposit $10,000 or more in new money within 20 days, then maintain that balance for 90 days from the date the deposit requirement is initially met (Offer ends June 30, 2024)

$5 monthly service fee

Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly fee for students, or for adults under age 24 or age 62 or older
Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly fee for the first 12 months, with recurring monthly deposits of $25
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Mobile check deposit
con icon Two crossed lines that form an 'X'. $5 monthly service fee

TD Bank Signature Savings Account pays a higher interest rate than the TD Simple Savings Account on balances of $10,000 or more. However, to get the most out of this account, you'll need to qualify for a relationship rate and meet one of the requirements to waive the TD Signature Savings - Fees Display. Ultimately, you can find much better rates with the best online banks.

No monthly service fee for students, adults under age 24 or age 62 or older
Waive $5 monthly service fee by maintaining $300 minimum daily balance
No monthly fee for the first 12 months if you make recurring $25 monthly deposits
Interest compounded daily

Standout feature: TD Bank is featured on our best national banks guide. It has over 1,200 branches across 16 states and is a solid option if you're looking for banks with a national presence.

TD Bank Review

22. U.S. Bank

U.S. Bank U.S. Bank Standard Savings Account

Earn up to $200 for opening a new Standard Savings account and completing qualifying activities (offer expires June 27, 2024)

$4 monthly service fee

Check mark icon A check mark. It indicates a confirmation of your intended interaction. $25 minimum opening deposit
Check mark icon A check mark. It indicates a confirmation of your intended interaction. You may qualify to waive the monthly fee
con icon Two crossed lines that form an 'X'. $4 monthly service fee

U.S. Bank is included in our best national banks guide as the best national bank in the Midwest and West. It's a good choice if you want a brick-and-mortar bank with 24/7 live support. It also has a variety of credit card and lending options, and you can earn significant welcome bonuses when you open checking and savings accounts.

Earn up to $200 with a new Standard Savings account.
-Make new money deposit(s) totaling $15,000 or more by July 17, 2024
-Maintain that balance until October 31, 2024
Offer may not be available if you live outside of the U.S. Bank footprint or are not an existing client of U.S. Bank or State Farm.
Over 2,200 branches in 26 US states
Free access to around 4,500 ATMs
Waive $4 monthly service fee by maintaining a $300 daily balance, OR average $1,000 monthly balance, OR being under age 18

Standout feature: U.S. Bank is featured on our best national banks guide. It has over 3,000 branches across 26 states and is a good option if you're looking for banks with a national presence.

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Criteria for selection: How we found 24/7 customer service banks

We looked at the national, regional, and online financial institutions featured in our "best of" guides. If a financial institution offered customer service by phone, live chat, or an online or mobile banking feature, we included it in our list.

If you've found it challenging to bank during normal business hours in the past, you may want to find a bank that offers 24/7 customer support. Below, we outline some primary benefits of 24/7 customer service.

Convenience for customers across time zones

Many financial institutions listed in this guide are national banks. They have branches in several different regions or perhaps an online-only presence in all 50 states. Having 24/7 customer support can be of great value to customers of these banks because they don't have to worry about time zone differences when contacting customer service.

Immediate assistance for urgent banking services

Standard bank customer service hours follow a similar structure to branch hours — typically from 9 a.m. to 5 p.m. on weekdays and morning availability on Saturdays.

Another benefit to banking with a financial institution that has 24/7 customer support is that you get immediate banking help via chat or phone when other banks are closed. You also might prefer banking with a financial institution with extended customer service hours if you regularly have schedule conflicts with traditional banking hours.

Enhanced digital banking experience

Numerous banks with 24/7 customer service also have other digital banking features that may be appealing to customers.

For example, some banks listed have a live chat feature so you can communicate directly with a representative through the bank's website. Other banks also have strong mobile banking features with communication features. You'll be sent a message through the app and get a prompt response back.

Customer support frequently asked questions (FAQs)

It can be incredibly beneficial for customers if a bank offers 24/7 customer service because then they'll have access to round-the-clock banking assistance.

Customer support wait times tend to vary from day to night and from bank to bank. Banks with many services will often specify different customer service hours for various products, so it's important to check a bank's website before calling a bank representative.

The bank website will usually mention what times customer service is available.

U.S. banks usually have a specific customer service number for customers traveling abroad. You might find banks with 24/7 automated services, but 24/7 live support services for international customers isn't very common.

A bank with 24/7 customer service can help you address common banking questions or emergencies.

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heart health

How to Talk to Your Family About Their Heart Health History

Line of paper cut-out figures forming heart shapes

H ypertrophic obstructive cardiomyopathy (HOCM) is the most common genetic heart disease, affecting about 1 in every 500 people, according to the American Heart Association (AHA). In people with HOCM , genetic variants cause the heart’s walls to thicken and stiffen, blocking blood from flowing freely from the left ventricle to the aorta. This, in turn, results in shortness of breath and chest pain (especially during physical activity), abnormal heart rhythms, lightheadedness, dizziness, and fainting, and can worsen over time.

If a parent has HOCM, offspring have a 50% chance of inheriting it. That means knowing your family’s heart health history is crucial: If your doctor is aware that you have relatives with HOCM, they can “screen family members early on, before they get sick or have any cardiac complications” using EKG and echocardiogram, says Dr. Ali Nsair, co-director of the Hypertrophic Cardiomyopathy Clinic at UCLA Health.

About 60% of the time, genetic testing can identify a specific change in a gene that causes HOCM. Even if you (or your kids) test negative for the particular genetic variant your parent with HOCM has, you can still be screened every few years with EKGs, echocardiograms, and visits to a cardiologist to make sure complications haven’t popped up, Nsair says.

And it’s not only HOCM that can cluster in families. “A lot of what ails us is in some sense heritable,” says Dr. Daniele Massera, associate director of the Hypertrophic Cardiomyopathy Program at NYU Langone Health. “Whatever affects your family members might directly affect you.” Other heart conditions, like familial hypercholesterolemia (high cholesterol) and high lipoprotein (a) (proteins and fats that carry cholesterol), can be inherited, and a family history of heart disease that isn’t genetic puts you at higher risk, too.

But no single risk factor—including genetics—is a guarantee that heart disease will develop down the line: “For me, the most important reason to know your family history is prevention,” says Dr. Svati Shah, a member of the American Heart Association’s National Board of Directors and director of the Duke Adult Cardiovascular Genetics Clinic. If you know you have an increased risk for heart disease due to your genes or family history, which you can’t control, you can take heart-healthy steps to improve the lifestyle factors you can control, such as getting plenty of sleep, eating a balanced diet, and staying active, according to the AHA.

To make sure you get access to the testing, treatment, and information on lifestyle changes that can help you avoid or delay inherited heart health complications, it’s important to stay on top of your family’s medical history. Here’s how to have those conversations with honesty and compassion while still getting the potentially life-saving answers you need.

Read More: What It Means if You Have Borderline High Cholesterol—And What to Do About It

Start with broad questions

You might open the conversation with a question as simple as “Do you have any kind of heart disease?” or as general as: “Have you ever had any chest pain?” Shah suggests.

If your relative isn’t entirely sure about their diagnosis or past procedures, consider asking if a doctor has ever told them they had any of the following, according to the Centers for Disease Control and Prevention (CDC):

Coronary artery disease or atherosclerosis
Heart attack
Atrial fibrillation
Cardiomyopathy
Heart failure
Aortic aneurysm

Also ask if they have a pacemaker or have ever had heart bypass surgery. If they’ve given birth, Shah suggests adding: “Did anything happen [to your heart] when you had your babies? Did you get really high blood pressure?” And whenever possible, ask what age they were when they experienced these conditions or complications for the first time, according to the CDC.

The details might get fuzzier as you go back generations. “Often people say [things like], ‘My dad died at 47 from a heart attack,’ but it’s actually that they didn’t wake up from sleep, and it may not have been a heart attack,” Massera says.

Try to get as many details as you can, because those specifics can help your doctor determine the best next steps for you. For example, you might need different testing if your 47-year-old father died of sudden cardiac arrest (when the heart suddenly stops beating) rather than a heart attack (when an artery to the heart is blocked). “To distinguish between the two is really critical: A heart attack is common, but if we identify sudden cardiac death as the real mechanism, then we’re homing in on a more narrow group of conditions that will require testing that you wouldn’t necessarily do if you’re talking about a heart attack,” Massera says.

While heart attacks , strokes, and sudden cardiac death might stand out the most in your relatives’ memories, make sure to ask about heart disease risk factors too, like high blood pressure, high cholesterol, and diabetes. “There is a strong predictor among those factors that can lead to heart disease and heart failure,” Massera says.

Talk to three generations on both sides of your family

Ideally, aim to include three generations on both sides of your family in your discussions about heart health: your grandparents, your parents and their siblings, and your siblings.

“Backwards more than three generations, people don’t really know what happened to those relatives,” Shah says. But any information you can collect is still better than nothing, especially if you continue to gather knowledge over time. “[Learn] as much as you can, and it can be over the course of many years that you fill in the details,” she says.

If you or your siblings have children, note any known heart health information about them, too, per the CDC.

These discussions may not go as well if your brother feels interrogated or your mother feels blamed. “These can be really laden conversations,” Shah says. “Especially when you start talking about weight, high cholesterol, blood pressure—people can get sensitive about that.”

If a family member remains standoffish, don’t press: “If that person isn’t ready, it’s OK, circle back to it,” Shah says. Your relatives might feel more comfortable in a group setting. “Sometimes one on one, people ask: ‘Why are you calling me ? Why are you worried about my health? Why aren’t you worried about other people’s health?’” Group conversations have the added benefit of helping to nudge everyone’s memory in the right direction, too. “Sometimes one person remembers one thing, another person remembers another thing, but if you spoke with each one independently, you wouldn’t have made the connection,” Shah says.

These conversations don’t have to be done in person, but face-to-face discussions allow you to pick up on a relative’s body language more easily and change the subject if you can tell they’re uncomfortable.

Record the information somewhere you can access it easily

You can use digital tools like the Surgeon General’s My Family Health Portrait or the Global Alliance for Genomics and Health’s Family History Toolkit to record and store your family’s heart health history.

Don’t feel pressured to use software: Typing notes into your smartphone or jotting them down on paper is fine, too. As long as it’s a system that works for you and you know where the information is, you’ll be less likely to forget any details when you’re actually sitting in front of your doctor.

“I love it when patients come in with a printout,” Massera says. He makes sure to devote plenty of time to walk through all of a patient’s relatives and their relevant health history, but recognizes a typical primary care doctor might not have that luxury. “You can’t do this if you see a patient in five minutes,” he says. If you feel like your doctor isn’t giving you enough time to cover your family history thoroughly, it’s OK to ask for a longer appointment to address your concerns, he adds.

Read More : How Stress Affects Your Heart Health

Report back to your doctor

Simply knowing your family’s heart health history isn’t enough to prevent your own heart issues. Sharing what you’ve learned with your doctor is key to determining the screenings, treatment, or lifestyle changes that might benefit you.

To that end, share “broadly” with your primary care doctor once you’ve asked your family about their heart health, Nsair says. Your doctor will dig deeper into the information that’s most relevant to your individual health, but it’s always better to provide too much than too little.

A history of heart failure, heart rhythm disorders , stroke, and sudden death, especially in relatives younger than 40 or 50, will likely prompt your primary care doctor to refer you to a cardiologist. That person or your primary care doctor can help you identify modifiable risk factors that you can change, such as quitting smoking, adopting a balanced diet, starting an exercise routine, and maintaining a healthy weight.

You won’t have to do this every time you visit the doctor: Once you’ve shared your family heart health history, that information is entered into your medical records, so anyone who is a part of your care team will have access to the same details.

Chat again whenever big changes occur

Your family’s heart health will continue to change over time—after all, many heart issues, including HOCM, are more common in middle age—so it’s hard to say exactly how often to ask your relatives about their heart health.

In general, it’s a good idea to collect more information whenever a family member experiences a major heart-related health issue, like a sudden death, cardiac arrest, or having a defibrillator implanted. “This is not a conversation you need to have every year. But every few years, reassess,” Shah advises.

Remember, these conversations may be challenging, but they’re empowering you with the information you need to live well for longer. “Genetics is not destiny. There’s a saying that genetics loads the gun, but the environment pulls the trigger,” Shah says. “You have control over this.”

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Storms in Tampa Bay lead to watches, warnings and so far leave minor damage

Michaela Mulligan Times staff

Severe weather rolled into the Tampa Bay area Thursday afternoon, leading to a series of weather watches and warnings, and leaving — as of about 3 p.m. — only minor damage behind.

Initial damage assessments were still under way, but early reports are that a funnel cloud was spotted in New Port Richey, winds gusted to 60 mph in some areas, at least two homes in Pinellas County were damaged by lightning, and some flooding was reported in northern areas of Tampa Bay.

Meanwhile, coastal flooding was still a concern Thursday afternoon as high tide neared in some areas.

Forecasters had placed all of Tampa Bay under a “slight” risk of severe weather Thursday. A slight risk is the second level on a scale of 1 to 5, with “marginal” being the lowest chance of severe weather and “high” being the greatest chance, according to the weather service’s Storm Prediction Center.

The harsh rain and winds stemmed from a weather system that battered parts of the South on Wednesday from Texas to the Florida Panhandle.

The weather service on Thursday morning placed the Tampa Bay area and much of north central Florida under a tornado watch until 3 p.m., which meant conditions were favorable for tornadoes to develop. A tornado warning, of which several were issued across the area Thursday, means a tornado has been sighted or there is an indication of one on a weather radar.

Portions of Florida’s west coast, including coastal areas of Tampa Bay, are under a coastal flood warning until 8 p.m.

Follow along as we provide updates on the storm system.

3 p.m. A survey of damage

Reports of damage, while still being assessed, were minimal across Tampa Bay, according to the National Weather Service.

Several areas were under a tornado watch Thursday afternoon, though there were no official reports of a tornado. However, a funnel cloud was spotted around 12:30 p.m. in New Port Richey, according to the weather service.

Gusty winds also blew through the area Thursday afternoon, with winds nearing 60 mph at Tampa International Airport.

In Pinellas County, dispatchers received 911 calls — one in St. Petersburg and another in Treasure Island — for residential fires caused by lightning strikes, according to the weather service.

In Clearwater, water levels were falling. A tidal gauge in Clearwater showed that water levels had peaked at 2.6 feet around 12:30 p.m., just near minor flooding.

In St. Petersburg, water levels were approaching high tide. Around 3 p.m. water levels were nearing 2 feet. Across the Bay in Tampa, water levels were also nearing high tide, which was set for around 4 p.m. and the tide was reaching around 2 feet.

Minor flooding in St. Petersburg and Tampa occur at slightly above 2 1/2 feet.

2:45 p.m. Tarpon Springs flooded

Photos by Tampa Bay Times photographer Chris Urso show flooding ankle deep in parts of the Sponge Docks in Tarpon Springs. Areas of higher water made some roads impassable.

Around the area, the weather service reported flooding at the Fred Howard Park parking lot, a beach in Tarpon Springs. Just a few miles north near U.S. 19 North and Green Key Road in New Port Richey, flooding reached up to a foot, according to the weather service.

1:35 p.m. Flooding at Hudson Beach

Spectrum Bay News 9 reporter Calvin Lewis posted to social media video of Hudson Beach flooded. Lewis reported that a few streets nearby were also under water.

Flooding at Hudson Beach ⚠️ With today’s severe weather, coastal flooding has left Hudson Beach underwater this afternoon. A few residential streets have also flooded nearby. @BN9 pic.twitter.com/DNm3eDYl3Y — Calvin Lewis (@CalvinLewisTV) April 11, 2024

1:26 p.m. Large tornado spotted in St. Augustine

Matt Devitt, a meteorologist from South Florida, posted a video sent to him showing a large tornado in the World Golf Village area of St. Augustine.

While a number of tornado warnings were in place for areas in Tampa Bay, there have been no official reports of tornadoes.

#BREAKING 🌪️ Large tornado just did damage in the World Golf Village area of St. Augustine, Florida. Here's the video Curtis M just sent me. @WINKNews @stormhour @spann @JimCantore pic.twitter.com/m4CvwFWwWM — Matt Devitt (@MattDevittWX) April 11, 2024

1:21 p.m. Outages across Tampa Bay

As gusty winds and tornado warnings tore were issued for areas of Tampa Bay Thursday afternoon, electric companies began reporting outages.

Tampa Electric Co. reported more than 3,000 customers were without power in Hillsborough and portions of Pasco County. At least 1,000 customers were without power in the Temple Terrace area.

A power outage map from Duke Energy showed more than 1,000 customers had no power. A large portion was concentrated in the New Port Richey and Port Richey areas of Pasco County.

1:26 p.m. Blustering winds in Pinellas County

Video feed from Treasure Island, a coastal town in Pinellas County, showed swirling winds and thick sheets of rain in portions of the town just before 1 p.m.

Tampa International Airport recorded wind gust up to 43 mph at 1 p.m., according to the National Weather Service.

Storms rolling through Treasure Island as seen from City Hall. pic.twitter.com/3aenRABFqK — Treasure Island, FL (@TresIslandFL) April 11, 2024

12: 58 p.m. Tornado warning for Temple Terrace

The National Weather Service issued a tornado warning for Temple Terrace, an unincorporated area of Hillsborough County, until 1:15 p.m.

Tornado Warning including Temple Terrace FL until 1:15 PM EDT pic.twitter.com/lGotliSswg — NWS Tampa Bay (@NWSTampaBay) April 11, 2024

12:56 p.m. A look at tides

Coastal areas of Tampa Bay are under a coastal flood warning until 8 p.m., when forecasters said up to 4 feet of flooding is possible.

Rick Davis, a meteorologist with the weather service’s Tampa Bay office told the Tampa Bay Times on Wednesday that should storms arrive at lower tide, flooding may not be as bad. If storms line up with high tide later Thursday afternoon, flooding could be worse.

In Clearwater, the next highest tide is expected at just after 1 p.m. Observations from the National Oceanic and Atmospheric Administration show water levels had reached just under 2 1/2 feet before 1 p.m.

I n St. Petersburg, high tide is set for just before 4 p.m . Projected tides from the National Oceanic and Atmospheric Administration show tides peaking at just above 2 1/2 feet. The current water levels were slightly above 1 foot.

12:49 p.m. Tornado warning for portions of Hillsborough County

The National Weather Service showed a possible tornado approaching near Citrus Park and Tampa. The warning remains in effect until 1 p.m.

Tornado Warning including Hillsborough County, FL until 1:00 PM EDT pic.twitter.com/SjoqW4aYqT — NWS Tampa Bay (@NWSTampaBay) April 11, 2024

12:45 p.m. Whipping winds

The National Weather Service told the Tampa Bay Times on Wednesday that wind gusts up to 70 mph were possible with the severe weather.

According to Spectrum Bay News 9 , its Klystron 9 radar showed strong winds in Pinellas County, up to 60 mph, were possible. In Seminole, the line of storms blew winds up to 52 mph, Bay News 9 reported.

At Tampa International Airport, gusts of up to 43 mph were observed just after noon, according to the weather service.

12:17 Northern Pinellas under tornado warning

Much of northern Pinellas, from Indian Rocks Beach up to Palm Harbor, are under a tornado warning until 12:45 p.m.

Tornado Warning including Clearwater FL, Largo FL and Palm Harbor FL until 12:45 PM EDT pic.twitter.com/QPro7BlZqt — NWS Tampa Bay (@NWSTampaBay) April 11, 2024

12:09 Tornado Warning in portions of Pasco

The National Weather Service placed portions of Pasco County, including New Port Richey up to Bayonet point under a tornado warning.

Forecasters said the warning will last until 12:30 p.m.

Tornado Warning including Bayonet Point FL, Jasmine Estates FL and New Port Richey FL until 12:30 PM EDT pic.twitter.com/m834KlZbFS — NWS Tampa Bay (@NWSTampaBay) April 11, 2024

Michaela Mulligan a climate and environment reporter. Reach her at [email protected].

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7.4 magnitude quake hits Taiwan, strongest in 25 years

By Nectar Gan , Wayne Chang , Jerome Taylor, Antoinette Radford, Deva Lee and Maureen Chowdhury , CNN

Our live coverage of the Taiwan earthquake has moved here.

Search and rescue efforts continue after 7.4 magnitude earthquake rocks Taiwan. Here's the latest

From CNN staff

Rescue workers stand near the site of a leaning building in the aftermath of an earthquake in Hualien, Taiwan, on April 3.

Rescuers are working to free dozens trapped after a 7.4 magnitude earthquake struck the east coast of Taiwan — causing landslides and collapsed structures.

At least nine people have died , more than 900 others are injured and over 100 buildings have been damaged.

The quake is the strongest to hit Taiwan in 25 years .

Here's what else we know:

The quake: The earthquake hit at 7:58 a.m. local time, 18 kilometers (11 miles) south of the city of Hualien at a depth of 34.8 kilometers, according to the US Geological Survey.
Aftershocks : The quake was followed by 29 aftershocks greater than a magnitude of 4.0 near the epicenter of the earthquake in east Taiwan so far, according to the United States Geological Survey (USGS). Tremors have been felt across the island, including in Taipei. Tremors as high as magnitude 7 are expected in the following days.
Hualien County: The region where the quake struck, Hualien County, has a population of about 300,000, around 100,000 of whom live in the main city of Hualien. But many in the region live in remote coastal or mountain communities that can be hard to reach , so it might take time to understand the extent of Wednesday's quake.
Trapped miners: Taiwan's national fire agency said that 71 people are trapped in two mines in Hualien.
Power cuts : More than 91,000 households were without electricity, according to Taiwan's Central Emergency Command Center.
Medical facilities: Hospitals across Taiwan’s capital , Taipei City, are operating normally despite being damaged by Wednesday’s earthquake, according to the Municipal Government.
US monitoring: The Biden administration is monitoring the earthquake in Taiwan overnight and is prepared to offer assistance, a National Security Council spokesperson said Wednesday.

71 miners trapped in 2 mines in Taiwan after earthquake, national fire agency says

From CNN's Shawn Deng

Taiwan's national fire agency said that 71 people are trapped in two mines in Hualien after a powerful earthquake struck the island.

In the Heping mine, there are 64 people trapped, and seven more are trapped in the Zhonghe mine, the fire agency said in a news conference on Wednesday.

Video shows man swimming in a rooftop pool when massive earthquake hit

When a magnitude of 7.4 earthquake rocked Taiwan on Wednesday, it struck during the morning commute.

Video shows highway roads shaking and even a man being heavily swayed and rocked on a rooftop pool.

Watch the moment here:

Taiwanese semiconductor facilities will resume production overnight following earthquake

Taiwan Semiconductor Manufacturing Company Limited (TSMC), the chipmaking giant, said on Wednesday that its facilities which were impacted by the 7.4 magnitude earthquake are expected to resume production overnight.

TSMC reported that their overall tool recovery is at more than 70% within 10 hours of the earthquake striking the island. Safety systems are also operating normally, TSMC added.

The company noted that a small number of tools were damaged but that there was no damage to its extreme ultraviolet lithography (EUV) tools. Work at construction sites will resume after further inspections are complete, TSMC said.

Earlier, a TSMC spokesperson told CNN they had evacuated some manufacturing plants. All personnel are now safe, TSMC said in an update.

Biden administration monitoring Taiwan earthquake, White House says

From CNN's Sam Fossum

The Biden administration is monitoring the earthquake in Taiwan overnight and is prepared to offer assistance, a National Security Council spokesperson said Wednesday.

"We are monitoring reports of the earthquake impacting Taiwan and continue to monitor its potential impact on Japan. The United States stands ready to provide any necessary assistance. All those affected are in our prayers," a statement from National Security Council spokesperson Adrienne Watson said.

7 major earthquakes have hit Taiwan over the last 50 years

The 7.4 magnitude earthquake that killed at least nine people and injured hundreds Wednesday, is the strongest to hit Taiwan in 25 years .

Over the last 50 years, the island has experienced a total of seven major earthquakes, the last being a 7.1 magnitude quake in 2006 in Pingtung County in southern Taiwan.

The island sits on the Pacific Ring of Fire , which makes it prone to earthquakes.

See a full list of the earthquakes that have hit Taiwan:

29 aftershocks above 4.0 magnitude have occurred near epicenter since earthquake, US Geological Survey says

From CNN's Sara Tonks

There have been 29 aftershocks greater than a magnitude of 4.0 near the epicenter of the earthquake in east Taiwan so far, according to the United States Geological Survey (USGS).

Of these aftershocks:

One was above 6.0
13 have been at or above 5.0
14 have been above 4.0.

Forecast during recovery efforts: Tonight's forecast in Hualien City, near the epicenter, calls for increasing cloud coverage. Thursday is looking at mostly cloudy skies with afternoon showers and rain Thursday night and Friday during the day.

Rainfall totals should be relatively light for Taiwan, with models calling for under 25 mm (less than 1 inch) by Friday evening local time.

Watch landslide engulf road after 7.4 magnitude earthquake hits Taiwan

A dashcam camera has caught the moment a large landslide came down a mountain in Taiwan, triggered by a 7.4 magnitude earthquake on Wednesday morning.

The quake is the strongest to have rattled the island in 25 years, killing at least nine people and leaving more than 150 trapped.

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Watch CBS News

Why is looking at a solar eclipse dangerous without special glasses? Eye doctors explain.

By Sara Moniuszko

Edited By Allison Elyse Gualtieri

Updated on: April 8, 2024 / 8:54 AM EDT / CBS News

The solar eclipse will be visible for millions of Americans on April 8, 2024, making many excited to see it — but how you watch it matters, since it can be dangerous for your eyes.

A solar eclipse occurs when the moon passes between the sun and Earth, blocking the sun's light . When the moon blocks some of the sun, it's a partial solar eclipse, but when moon lines up with the sun, blocking all of its light, a total solar eclipse occurs, NASA explains . Either way, you need eye protection when viewing.

"The solar eclipse will be beautiful, so I hope that everyone experiences it — but they need to experience it in the right way," said Dr. Jason P. Brinton, an ophthalmologist and medical director at Brinton Vision in St. Louis.

Here's what to know to stay safe.

Why is looking at a solar eclipse dangerous?

Looking at the sun — even when it's partially covered like during an eclipse — can cause eye damage.

There is no safe dose of solar ultraviolet rays or infrared radiation, said Dr. Yehia Hashad , an ophthalmologist, retinal specialist and the chief medical officer at eye health company Bausch + Lomb.

"A very small dose could cause harm to some people," he said. "That's why we say the partial eclipse could also be damaging. And that's why we protect our eyes with the partial as well as with the full sun."

Some say that during a total eclipse, it's safe to view the brief period time when the moon completely blocks the sun without eye protection. But experts warn against it.

"Totality of the eclipse lasts only about 1 to 3 minutes based on geographic location, and bright sunlight suddenly can appear as the moon continues to move," notes an eclipse viewing guide published in JAMA , adding, "even a few seconds of viewing the sun during an eclipse" can temporarily or permanently damage your vision.

Do I need special glasses for eclipse viewing?

Yes. Eclipse glasses are needed to protect your eyes if you want to look at the eclipse.

Regular sunglasses aren't protective enough for eclipse viewing — even if you stack more than one.

"There's no amount of sunglasses that people can put on that will make up for the filtering that the ISO standard filters and the eclipse glasses provide," Brinton said.

You also shouldn't look at the eclipse through a camera lens, phone, binoculars or telescope, according to NASA, even while wearing eclipse glasses. The solar rays can burn through the lens and cause serious eye injury.

Eclipse glasses must comply with the ISO 12312-2 international safety standard , according to NASA, and should have an "ISO" label printed on them to show they comply. The American Astronomical Society has a list of approved solar viewers.

Can't find these, or they're sold out near you? You can also make homemade viewers , which allow you to observe the eclipse indirectly — just don't accidentally look at the sun while using one.

How to keep kids safe during the solar eclipse

Since this eclipse is expected to occur around the time of dismissal for many schools across the country, it may be tempting for students to view it without the proper safety precautions while getting to and from their buses. That's why some school districts are canceling classes early so kids can enjoy the event safely with their families.

Dr. Avnish Deobhakta, vitreoretinal surgeon at New York Eye and Ear Infirmary at Mount Sinai, said parents should also be careful because it can be difficult for children to listen or keep solar eclipse glasses on.

"You want to actually, in my opinion, kind of avoid them even looking at the eclipse, if possible," he said. "Never look directly at the sun, always wear the right eclipse sunglasses if you are going to look at the sun and make sure that those are coming from a reliable source."

Brinton recommends everyone starts their eclipse "viewing" early, by looking at professional photos and videos of an eclipse online or visiting a local planetarium.

That way, you "have an idea of what to expect," he said.

He also recommends the foundation Prevent Blindness , which has resources for families about eclipse safety.

What happens if you look at a solar eclipse without eclipse glasses?

While your eyes likely won't hurt in the moment if you look at the eclipse without protection, due to lowered brightness and where damage occurs in the eye, beware: The rays can still cause damage .

The harm may not be apparent immediately. Sometimes trouble starts to appear one to a few days following the event. It could affect just one or both eyes.

And while some will regain normal visual function, sometimes the damage is permanent.

"Often there will be some recovery of the vision in the first few months after it, but sometimes there is no recovery and sometimes there's a degree to which it is permanent," Brinton said.

How long do you have to look at the eclipse to damage your eyes?

Any amount of time looking at the eclipse without protection is too long, experts say.

"If someone briefly looks at the eclipse, if it's extremely brief, in some cases there won't be damage. But damage can happen even within a fraction of a second in some cases," Brinton said. He said he's had patients who have suffered from solar retinopathy, the official name for the condition.

Deobhakta treated a patient who watched the 2017 solar eclipse for 20 seconds without proper eye protection. She now has permanent damage in the shape of a crescent that interferes with her vision.

"The crescent that is burned into the retina, the patient sees as black in her visual field," he said. "The visual deficit that she has will never go away."

How to know if you've damaged your eyes from looking at the eclipse

Signs and symptoms of eye damage following an eclipse viewing include headaches, blurred vision, dark spots, changes to how you see color, lines and shapes.

Unfortunately, there isn't a treatment for solar retinopathy.

"Seeing an eye care professional to solidify the diagnosis and for education I think is reasonable," Brinton said, but added, "right now there is nothing that we do for this. Just wait and give it time and the body does tend to heal up a measure of it."

Sara Moniuszko is a health and lifestyle reporter at CBSNews.com. Previously, she wrote for USA Today, where she was selected to help launch the newspaper's wellness vertical. She now covers breaking and trending news for CBS News' HealthWatch.

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