analytical thinking and critical thinking are considered soft skills

Critical Thinking vs Analytical Thinking: What’s the Difference?

What is critical thinking, what is analytical thinking, traits of critical thinkers, traits of analytical thinkers, for example, why are critical thinking and analytical skills important, how to develop a critical thinking and analytical mind , critical thinking vs analytical thinking faqs.

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• Curious:  They possess a natural curiosity and an insatiable desire to learn and understand. They constantly ask questions and seek deeper knowledge.
• Structured Problem-Solving :  Analytical thinkers approach problems systematically. They break down complex issues into smaller, manageable components for thorough analysis.
• Data-driven:  They rely on data and evidence to support their conclusions. Data analysis is a key aspect of their decision-making process.
• Critical Evaluation:  They critically assess the quality and reliability of information sources. They are discerning about the credibility of data.
• Logical Reasoning:  They employ logical reasoning to connect facts and deduce insights. Their arguments are based on sound logic.

• Questioning Attitude:  Critical thinkers question assumptions, statements, and conventional wisdom. They challenge ideas to seek deeper understanding.
• Open-Minded:  They maintain an open mind, considering multiple perspectives and being receptive to new information.
• Problem-Solving:  Critical thinkers approach problems by examining all angles, evaluating evidence, and identifying the best possible solutions.
• Inquisitive:  They have a natural curiosity and an appetite for knowledge. They are motivated to dig deeper into subjects.
• Emotional Intelligence :  They are attuned to emotions, both their own and those of others. This awareness helps them understand human behavior and reactions.

Critical Thinking vs Analytical Thinking for Managers

• A retail store manager might use analytical thinking skills to analyze sales data to identify patterns and trends. For example, they might examine sales data to determine which products are selling well and at what times of day or year. They might then use this information to adjust inventory levels, schedule staff, or develop marketing campaigns to capitalize on trends. 
• A manager might use analytical thinking skills to analyze financial data to identify cost savings or revenue growth opportunities. For example, they might analyze expense data to identify areas where costs are higher than expected and develop strategies to reduce them. They might also analyze sales data to identify opportunities to expand into new markets or increase revenue from existing customers. 
• A manager might use critical thinking skills to evaluate competing proposals for a new project. For example, they might consider each proposal based on feasibility, cost, the potential impact on the organization, and alignment with its strategic goals. They might then use this evaluation to make an informed decision about which proposal to pursue. 
• A manager might use critical thinking skills to evaluate the performance of individual employees or teams. For example, they might evaluate employee performance based on factors such as productivity, quality of work, and adherence to company policies and procedures. They might then use this evaluation to decide on promotions, training, development, or disciplinary action. 
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• Effective problem-solving: Critical thinking and analytical skills are essential for identifying, analyzing, and solving complex problems. By breaking down problems into smaller parts and evaluating each part objectively, individuals can develop effective solutions to complex problems .
• Improved decision-making: Critical thinking and analytical skills help individuals make well-informed decisions by evaluating and synthesizing information from multiple sources. By objectively assessing information, individuals can make decisions based on evidence rather than biases or emotions.
• Increased creativity: Analytical thinking skills can help individuals identify patterns and connections between seemingly unrelated pieces of information, leading to creative problem-solving and innovative solutions.
• Better communication: Critical thinking skills help individuals evaluate the quality of arguments and evidence presented by others, leading to more transparent and effective communication .
• Success in the workplace: Employers value critical thinking and analytical skills because they enable individuals to be more effective problem-solvers and decision-makers, leading to better business outcomes and increased success.

• Ask questions: Ask questions to clarify information, evaluate evidence, and challenge assumptions. This helps you better understand the information and think more critically about it.
• Seek out diverse perspectives: Engage with people who have different backgrounds and experiences from your own. This helps you to see problems from different angles and gain new insights.
• Evaluate sources: Practice evaluating the credibility of sources, such as news articles or research studies. This helps you develop a critical eye and avoid being swayed by false information.
• Practice active listening: When engaging in conversation, try to listen to others and truly understand their perspectives. This helps you to evaluate information objectively and avoid making assumptions.
• Practice problem-solving: Regularly engage in problem-solving activities like puzzles or brain teasers. This helps you to develop your analytical skills and practice thinking creatively.
• Practice analyzing data: Analyze data from different sources and identify patterns or trends. This helps you to develop your analytical skills and practice thinking critically about information.
• Reflect on your thinking: Regularly reflect on your thinking processes and evaluate how you approach problems or make decisions. This helps you identify improvement areas and develop better critical thinking habits.
• Seek feedback: Ask for feedback from others on your critical thinking and analytical skills. This helps you to identify areas where you can improve and develop new strategies for thinking more critically.
• Practice decision-making: Practice decision making based on evidence and logical reasoning rather than emotions or biases. This helps you to develop more effective decision-making skills.
• Engage in a debate: Participate in debates or discussions where you are challenged to defend your position and evaluate opposing arguments. This helps you to practice critical thinking and develop more effective communication skills.

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Is analyzing a critical thinking skill?

Can you be both an analytical and critical thinker, how can i be critical and analytical .

6 Steps to Beat Common Critical Thinking Barriers at Work

How to develop the 8 conceptual skills every manager needs, 7 ways to develop critical thinking skills as a manager, 5 steps to excellent strategic thinking skills for managers.

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Analytical thinking: what it is and why it matters more than ever

January 30, 2024

Welcome back to our high-impact workplace skills series. We really enjoyed the conversations happening in the comments section of last week’s top skills of 2023 issue, so be sure to check those out for perspectives and insights from fellow members of our Career Chat community.

One comment that’s been on our mind came from Kendra Vivian Lewis , who asked some thoughtful questions about the comparative importance of workplace and technical skills and if there’s a way to forecast which skills will be important in the coming years. This week’s topic—analytical thinking, the number one skill on the list—is a great example as we explore both questions. Be sure to read to the end to discover a special offer that we’re running on Coursera Plus subscriptions through September 21.

What it means to think analytically

Analytical thinking involves using data to understand problems, identify potential solutions, and suggest the solution that’s most likely to have the desired impact. It’s similar to critical thinking skills , which are the skills you use to interpret information and make decisions.

In order to succeed as a strong analytical thinker, you also need to have strong technical skills in your field. Remember: technical skills describe the things you do, while workplace skills describe how you do them. So your workplace skills, used effectively, enhance your technical skills. That’s why we consider them to be high-impact—they stand to make your work more impactful than it would have been had you only used your technical skills.

To illustrate, suppose you just started a job as a data analyst for a think tank focused on climate change, and you’ve been tasked with raising community engagement in future climate action efforts.

You might start with your technical data analysis skills as you gather data from a few sources. Then, you’ll use your analytical thinking skills to determine the validity of each data source. Perhaps you’ll discard one source when you learn the research was funded by a firm with a financial stake in fossil fuel consumption. Your technical skills lead again as you clean data, and then you’ll return to your analytical thinking skills to analyze and interpret your findings, ultimately leading to your recommendation to start a transparency campaign to display water and energy use in the community.

Tell us in the comments: How do you use your analytical skills alongside your technical skills in your day-to-day work?

Why analytical skills top the list

To develop the skills list, the World Economic Forum surveyed 800+ global employers on their views of skills and jobs over the next five years, so this list is forward-looking. According to the Future of Jobs Report , employers believe analytical thinking skills will grow in importance by 72 percent in this timeframe.

The reason employers are keen to hire employees with strong analytical thinking skills is informed by trends in automation and technological advancements. While technical data analysis becomes easier with automation, reasoning and decision-making automation is advancing at a much slower pace—meaning employers anticipate that, within the next five years, we’ll have a wealth of data at our fingertips and too few people to interpret what that data means.

Where to begin

For a crash course in critical thinking, try the University of California, Davis’s Critical Thinking Skills for the Professional course. You can finish this beginner-level course in about 7 hours.

For a more comprehensive exploration into analytical thinking , try Duke University’s Introduction to Logic and Critical Thinking Specialization . Over four courses, you’ll learn how to effectively argue and reason using logic.

For a technical process to guide your analytical thinking, try Google’s Data Analytics Professional Certificate . Ground your analytical thinking skills in technical know-how in this eight-course series.

Interested in multiple programs? Don’t miss this special offer!

Through September 21, we’re offering $100 off annual Coursera Plus subscriptions for new subscribers. With this offer, you’ll pay less than $25 per month for one year of access to 6,100 courses, Specializations, and Professional Certificates with flexibility to start new courses and move between programs at your pace.

This offer is a great choice if you are frequently tempted to enroll in multiple courses at once or plan to complete a Specialization or Professional Certificate within the next year. If that sounds like you, take a closer look at the offer and the Coursera Plus course catalog.

That’s all for this week! Join us next week to talk about motivation and self-awareness skills.

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What are analytical skills? Examples and how to level up

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What are analytical skills?

Why are analytical skills important, 9 analytical skills examples, how to improve analytical skills, how to show analytical skills in a job application, the benefits of an analytical mind.

With market forecasts, performance metrics, and KPIs, work throws a lot of information at you. 

If you want to stay ahead of the curve, not only do you have to make sense of the data that comes your way — you need to put it to good use. And that requires analytical skills.

You likely use analytical thinking skills every day without realizing it, like when you solve complex problems or prioritize tasks . But understanding the meaning of analysis skills in a job description, why you should include them in your professional development plan, and what makes them vital to every position can help advance your career.

Analytical skills, or analysis skills, are the ones you use to research and interpret information. Although you might associate them with data analysis, they help you think critically about an issue, make decisions , and solve problems in any context. That means anytime you’re brainstorming for a solution or reviewing a project that didn’t go smoothly, you’re analyzing information to find a conclusion. With so many applications, they’re relevant for nearly every job, making them a must-have on your resume.

Analytical skills help you think objectively about information and come to informed conclusions. Positions that consider these skills the most essential qualification grew by 92% between 1980 and 2018 , which shows just how in-demand they are. And according to Statista, global data creation will grow to more than 180 zettabytes by 2025 — a number with 21 zeros. That data informs every industry, from tech to marketing.

Even if you don’t interact with statistics and data on the job, you still need analytical skills to be successful. They’re incredibly valuable because:

• They’re transferable: You can use analysis skills in a variety of professional contexts and in different areas of your life, like making major decisions as a family or setting better long-term personal goals.
• They build agility: Whether you’re starting a new position or experiencing a workplace shift, analysis helps you understand and adapt quickly to changing conditions. 
• They foster innovation: Analytical skills can help you troubleshoot processes or operational improvements that increase productivity and profitability.
• They make you an attractive candidate: Companies are always looking for future leaders who can build company value. Developing a strong analytical skill set shows potential employers that you’re an intelligent, growth-oriented candidate.

If the thought of evaluating data feels unintuitive, or if math and statistics aren’t your strong suits, don’t stress. Many examples of analytical thinking skills don’t involve numbers. You can build your logic and analysis abilities through a variety of capacities, such as:

1. Brainstorming

Using the information in front of you to generate new ideas is a valuable transferable skill that helps you innovate at work . Developing your brainstorming techniques leads to better collaboration and organizational growth, whether you’re thinking of team bonding activities or troubleshooting a project roadblock. Related skills include benchmarking, diagnosis, and judgment to adequately assess situations and find solutions.

2. Communication

Becoming proficient at analysis is one thing, but you should also know how to communicate your findings to your audience — especially if they don’t have the same context or experience as you. Strong communication skills like public speaking , active listening , and storytelling can help you strategize the best ways to get the message out and collaborate with your team . And thinking critically about how to approach difficult conversations or persuade someone to see your point relies on these skills. 

3. Creativity

You might not associate analysis with your creativity skills, but if you want to find an innovative approach to an age-old problem, you’ll need to combine data with creative thinking . This can help you establish effective metrics, spot trends others miss, and see why the most obvious answer to a problem isn’t always the best. Skills that can help you to think outside the box include strategic planning, collaboration, and integration.

4. Critical thinking

Processing information and determining what’s valuable requires critical thinking skills . They help you avoid the cognitive biases that prevent innovation and growth, allowing you to see things as they really are and understand their relevance. Essential skills to turn yourself into a critical thinker are comparative analysis, business intelligence, and inference.

5. Data analytics

When it comes to large volumes of information, a skilled analytical thinker can sort the beneficial from the irrelevant. Data skills give you the tools to identify trends and patterns and visualize outcomes before they impact an organization or project’s performance. Some of the most common skills you can develop are prescriptive analysis and return on investment (ROI) analysis.

6. Forecasting

Predicting future business, market, and cultural trends better positions your organization to take advantage of new opportunities or prepare for downturns. Business forecasting requires a mix of research skills and predictive abilities, like statistical analysis and data visualization, and the ability to present your findings clearly.

7. Logical reasoning

Becoming a logical thinker means learning to observe and analyze situations to draw rational and objective conclusions. With logic, you can evaluate available facts, identify patterns or correlations, and use them to improve decision-making outcomes. If you’re looking to improve in this area, consider developing inductive and deductive reasoning skills.

8. Problem-solving

Problem-solving appears in all facets of your life — not just work. Effectively finding solutions to any issue takes analysis and logic, and you also need to take initiative with clear action plans . To improve your problem-solving skills , invest in developing visualization , collaboration, and goal-setting skills.

9. Research

Knowing how to locate information is just as valuable as understanding what to do with it. With research skills, you’ll recognize and collect data relevant to the problem you’re trying to solve or the initiative you’re trying to start. You can improve these skills by learning about data collection techniques, accuracy evaluation, and metrics.

You don’t need to earn a degree in data science to develop these skills. All it takes is time, practice, and commitment. Everything from work experience to hobbies can help you learn new things and make progress. Try a few of these ideas and stick with the ones you enjoy:

1. Document your skill set

The next time you encounter a problem and need to find solutions, take time to assess your process. Ask yourself:

• What facts are you considering?
• Do you ask for help or research on your own? What are your sources of advice?
• What does your brainstorming process look like?
• How do you make and execute a final decision?
• Do you reflect on the outcomes of your choices to identify lessons and opportunities for improvement?
• Are there any mistakes you find yourself making repeatedly?
• What problems do you constantly solve easily? 

These questions can give insight into your analytical strengths and weaknesses and point you toward opportunities for growth.

2. Take courses

Many online and in-person courses can expand your logical thinking and analysis skills. They don’t necessarily have to involve information sciences. Just choose something that trains your brain and fills in your skills gaps . 

Consider studying philosophy to learn how to develop your arguments or public speaking to better communicate the results of your research. You could also work on your hard skills with tools like Microsoft Excel and learn how to crunch numbers effectively. Whatever you choose, you can explore different online courses or certification programs to upskill. 

3. Analyze everything

Spend time consciously and critically evaluating everything — your surroundings, work processes, and even the way you interact with others. Integrating analysis into your day-to-day helps you practice. The analytical part of your brain is like a muscle, and the more you use it, the stronger it’ll become. 

After reading a book, listening to a podcast, or watching a movie, take some time to analyze what you watched. What were the messages? What did you learn? How was it delivered? Taking this approach to media will help you apply it to other scenarios in your life. 

If you’re giving a presentation at work or helping your team upskill , use the opportunity to flex the analytical side of your brain. For effective teaching, you’ll need to process and analyze the topic thoroughly, which requires skills like logic and communication. You also have to analyze others’ learning styles and adjust your teachings to match them. 

5. Play games

Spend your commute or weekends working on your skills in a way you enjoy. Try doing logic games like Sudoku and crossword puzzles during work breaks to foster critical thinking. And you can also integrate analytical skills into your existing hobbies. According to researcher Rakesh Ghildiyal, even team sports like soccer or hockey will stretch your capacity for analysis and strategic thinking . 

6. Ask questions

According to a study in Tr ends in Cognitive Sciences, being curious improves cognitive function , helping you develop problem-solving skills, retention, and memory. Start speaking up in meetings and questioning the why and how of different decisions around you. You’ll think more critically and even help your team find breakthrough solutions they otherwise wouldn’t.

7.Seek advice

If you’re unsure what analytical skills you need to develop, try asking your manager or colleagues for feedback . Their outside perspective offers insight you might not find within, like patterns in. And if you’re looking for more consistent guidance, talking to a coach can help you spot weaknesses and set goals for the long term.

8. Pursue opportunities

Speak to your manager about participating in special projects that could help you develop and flex your skills. If you’d like to learn about SEO or market research, ask to shadow someone in the ecommerce or marketing departments. If you’re interested in business forecasting, talk to the data analysis team. Taking initiative demonstrates a desire to learn and shows leadership that you’re eager to grow. 

Shining a spotlight on your analytical skills can help you at any stage of your job search. But since they take many forms, it’s best to be specific and show potential employers exactly why and how they make you a better candidate. Here are a few ways you can showcase them to the fullest:

1. In your cover letter

Your cover letter crafts a narrative around your skills and work experience. Use it to tell a story about how you put your analytical skills to use to solve a problem or improve workflow. Make sure to include concrete details to explain your thought process and solution — just keep it concise. Relate it back to the job description to show the hiring manager or recruiter you have the qualifications necessary to succeed.

2. On your resume

Depending on the type of resume you’re writing, there are many opportunities to convey your analytical skills to a potential employer. You could include them in sections like: 

• Professional summary: If you decide to include a summary, describe yourself as an analytical person or a problem-solver, whichever relates best to the job posting. 
• Work experience: Describe all the ways your skill for analysis has helped you perform or go above and beyond your responsibilities. Be sure to include specific details about challenges and outcomes related to the role you’re applying for to show how you use those skills. 
• Skills section: If your resume has a skill-specific section, itemize the analytical abilities you’ve developed over your career. These can include hard analytical skills like predictive modeling as well as interpersonal skills like communication.

3. During a job interview

As part of your interview preparation , list your professional accomplishments and the skills that helped along the way, such as problem-solving, data literacy, or strategic thinking. Then, pull them together into confident answers to common interview questions using the STAR method to give the interviewer a holistic picture of your skill set.

Developing analytical skills isn’t only helpful in the workplace. It’s essential to life. You’ll use them daily whenever you read the news, make a major purchase, or interact with others. Learning to critically evaluate information can benefit your relationships and help you feel more confident in your decisions, whether you’re weighing your personal budget or making a big career change .

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Academic Skills

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• Critical Thinking Skills

Defining Critical Thinking

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“Critical thinking relies on content, because you can't navigate masses of information if you have nothing to navigate to.” -Dr. Kathy Hirsh-Pasek, Professor of Psychology, Temple University

One of the most sought-after skills in nearly every workplace is critical thinking (Doyle, 2018, October 30). But what is critical thinking, exactly? Better yet … what does it take to think critically? To some, it is the ability to analyze information objectively and make a reasoned judgment; for others, it simply involves thinking “outside-the-box”. Either way, to think critically is to possess the unique ability to think reflectively and independently in order to make thoughtful decisions (Figliuolo, 2016, August 2). In other words, critical thinking is not just the accumulation of facts and knowledge; rather, it’s a process of approaching whatever is on your mind in order to come up with the best possible conclusion (Patel, 2018, October 24). Figure 1 illustrates the critical thinking process.

Figure 1. Critical thinking process

Three Essential Skills

To think critically, it begins with three essential skills:

• linking ideas,
• structuring arguments, and
• recognizing incongruences.

In order for you to become a better critical thinker, each of the three skills needs to be practiced and applied accordingly. The first skill, linking ideas, involves finding connections between seemly unrelatable, even irrelevant ideas, thoughts, etc. The second skill involves creating structured practical, relevant, and sound arguments. Lastly, to recognize incongruences is to find the real truth by being able to find holes in a theory or argument (MindValley, n.d.).

Food for Thought “No problem can withstand the assault of sustained thinking.” -Voltaire, French philosopher

Six Low-Level Questions

Once you have the three essential skills down, then you can ask yourself six low-level questions that you can use in nearly any situation (TeachThought Staff, 2018, July 29):

• What’s happening? Here, you will need to establish the basics and begin forming questions.
• Why is it important? Ask yourself why the situation at hand is or is not significant.
• What don’t I see? Ask yourself whether or not there is any important information you might be missing.
• How do I know? Ponder on not only how you know what you think you know, but how that thought process was generated.
• Who is saying it? Identify the speaker and their position on the situation, then consider how that position could be influencing that person’s thinking.
• What else? What if? Think of anything else you be considering when making your decision. In addition, ponder the repercussions of what you’ve considered that might change/alter the outcome of your decision.

Food for Thought “Learn to use your brain power. Critical thinking is the key to creative problem solving in business.” -Richard Branson, Entrepreneur

In order to better understand higher-level critical thinking, it helps to be familiar with Bloom’s Taxonomy, a classification of educational objectives and skills that educators establish for their students. In Bloom’s Taxonomy, there are three overarching domains known as KSA: (a) Knowledge [cognitive], (b) Skills [psychomotor], and (c) Attitudes [affective]. This taxonomy of learning behaviors is referred to as “the goals of the learning process.” In other words, after a period of learning, the student will have acquired a new knowledge, skill and/or attitude (Bloom et al., 1956). In this resource, we will focus on the Knowledge (cognitive) domain. According to Bloom et al. (1956), the cognitive domain involves the development of intellectual skills. There are six major categories of the cognitive process (Figure 2), beginning with the development with the simplest skills (e.g., remembering basic facts and concepts), through a learning of procedural patterns and concepts that facilitate the development of intellectual abilities, before eventually moving to the highest, most complex skills (e.g., creation of new or original ideas).

Figure 2. Bloom's Taxonomy

• To further explain, the first level of Bloom’s Taxonomy involves remembering specific information. This includes recalling basic vocabulary, dates, and math facts.
• Moving up the taxonomy, understanding is demonstrated by a student’s ability to comprehend, organize, compare and to verbalize main concepts. At this level, questions require the ability to understand meaning, not just basic facts. For example, a study might be asked to explain the difference between apples and oranges.
• The third level, application, is being able to actually use the new knowledge. Within this level, questions often require the student taking what s/he just learned, then applying it in a different way. For example, the student may be asked to take a list of food items, then select four items to make a healthy breakfast.
• The next level, analysis, involves breaking down information into different parts for a more thorough examination. Here, questions require proven facts (evidence) to support the answer. For example, the student is asked to compare and contrast Republicans to Democrats with regard to their views on supporting or repealing the Affordable Care Act.
• Evaluation, the fifth level, is the ability to make judgments about information by presenting and defending one’s own opinions. It is important to note that at this level, questions don’t necessarily have a right (or wrong) answer. For example, a student may be asked how s/he would handle observing a friend who cheated on a final exam.
• The top of the taxonomy involves the synthesis of new information and compiling it in new ways. It is at this level where more abstract, creative, “outside-the-box” thinking comes into play. For example, a student may be asked to design and construct a robot that can walk a certain distance.

While the first three levels of the taxonomy are important to solidify core knowledge, it is within the last three levels – analysis, evaluation, and creativity – that require critical thinking skills. (Anderson et al., 2001).

Practice Activity

In a study by Gottfried and Shearer (2016, May 26), the authors stated that 62% of adults get their news from social networking sites. In fact, the results show that 70% of Reddit users, 66% of Facebook users, and 59% of Twitter users get their news from one or more of these platforms. According to the study, among these three social networking sites, Facebook had the greatest reach with 67% of American adults using the platform. This suggests that the two-thirds of adults who use Facebook to get their news, which amount to 44% of the general population. Unfortunately, social media platforms don’t go through the stringent review process to which most major news outlets are required in order to be in compliance with Federal Communications Commission (FCC) regulations. Therefore, information can be shared publicly without “fact-checking” to make sure that what’s being shared is truly accurate. With this in mind, one can’t help but ask: What’s the truth versus what isn’t? Better yet … what’s real news and what’s fake?

Your task involves the use of Bloom’s Taxonomy to decipher “fake news” from real news. Using the eight-step infographic on the International Federation of Library Associations and Institutions (IFLA) website (https://www.ifla.org/publications/node/11174) as a guide, review the following news stories to determine which are real and which are fake. Explain your rationale.

1. Strasbourg market attacker ‘pledged allegiance to ISIS’ – source.

2. Lawmakers in California propose a new law called the “Check Your Oxygen Privilege Act”.

3. Four AI-controlled robots kill 29 scientists in Japan.

4. North Korea says it will not denuclearize until the US eliminates ‘nuclear threat’.

5. Two men found living underneath the Calico Mine Ride at Knott’s Berry Farm.

6. Scientists find a brain circuit that could explain seasonal depression.

7. Amazon customer receives 1,700 audio files of a stranger who used Alexa.

8. NFL fines Pittsburgh Steelers $1M each for skipping National Anthem.

9. FBI raids CDC for data on vaccines and autism.

10. Only 60 of 1,566 churches in Houston opened to help Hurricane Harvey victims.

References:

Anderson, L. W., Krathwohl, D. R., Airasian, P. W., Cruikshank, K. A., Mayer, R. E., Pintrich, P. R., Raths, J., & Wittrock, M.C. (2001). A taxonomy for learning, teaching, and assessing: A revision of Bloom's Taxonomy of Educational Objectives. New York, NY: Pearson, Allyn & Bacon. Bloom, B. (Ed.), Englehart, M., Furst, E., Hill, W., & Krathwohl, D. (1956). Taxonomy of educational objectives, Handbook I: Cognitive domain. New York, NY: McCay. Doyle, A. (2018, October 30). Critical thinking definition, skills, and examples. Retrieved from https://www.thebalancecareers.com/critical-thinking-definition-with-examples-2063745 Figliuolo, M. (2016, August 2). Critical thinking. Retrieved from https://www.lynda.com/Business-Skills-tutorials/Critical-Thinking/424116-2.html Gottfried, J., & Shearer, E. (2016, May 26). News use across social media platforms 2016. Pew Research Center. Retrieved from http://www.journalism.org/2016/05/26/news-use-across-social-media-platforms-2016/ MindValley. (n.d.). How to solve the biggest problems with critical thinking exercises [blog]. Retrieved from https://blog.mindvalley.com/critical-thinking-exercises/# Patel, D. (2018, October 24). 16 characteristics of critical thinkers. Retrieved from https://www.entrepreneur.com/article/321660 TeachThought Staff. (2018, July 29). 6 critical thinking questions for any situation. Retrieved from https://www.teachthought.com/critical-thinking/6-critical-thinking-questions-situation/

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The Peak Performance Center

The pursuit of performance excellence, thinking skills.

Thinking skills are the mental activities you use to process information, make connections, make decisions, and create new ideas. You use your thinking skills when you try to make sense of experiences, solve problems, make decisions, ask questions, make plans, or organize information.

Everybody has thinking skills, but not everyone uses them effectively. Effective thinking skills are developed over a period of time. Good thinkers see possibilities where others see only obstacles or roadblocks. Good thinkers are able to make connection between various factors and be able to tie them together. They are also able to develop new and unique solutions to problems.

Thinking refers to the process of creating a logical series of connective facets between items of information. Often times, thinking just happens automatically. However, there are times when you consciously think. It may be about how to solve a problem or making a decision. Thinking enables you to connect and integrate new experiences into your existing understanding and perception of how things are.

The simplest thinking skills are learning facts and recall, while higher order skills include analysis, synthesis, problem solving, and evaluation .

Core Thinking Skills

Thinking skills are cognitive operations or processes that are the building blocks of thinking. There are several core thinking skills including focusing, organizing, analyzing, evaluating and generating.

Focusing  – attending to selected pieces of information while ignoring other stimuli.

Remembering  – storing and then retrieving information.  

Gathering  – bringing to the conscious mind the relative information needed for cognitive processing.  

Organizing  – arranging information so it can be used more effectively.

Analyzing  – breaking down information by examining parts and relationships so that its organizational structure may be understood.  

Connecting – making connections between related items or pieces of information.

Integrating  – connecting and combining information to better understand the relationship between the information.

Compiling – putting parts together to form a whole or building a structure or pattern from diverse elements.

Evaluating  – assessing the reasonableness and quality of ideas or materials on order to present and defend opinions.

Generating  – producing new information, ideas, products, or ways of viewing things.

Classifications and Types of Thinking

Convergent or Analytical Thinking: Bringing facts and data together from various sourc es and then applying logic and knowledge to solve problems or to make informed decisions.

Divergent thinking: Breaking a topic apart to explore its various components and then generating new ideas and solutions.

Critical Thinking: Analysis and evaluation of information, beliefs, or knowledge.

Creative Thinking: Generation of new ideas breaking from established thoughts, theories, rules, and procedures.

Metacognition

Thinking about thinking is called Metacognition. It is a higher order thinking that enables understanding, analysis, and control of your cognitive processes. It can involve planning, monitoring, assessing, and evaluating your use of your cognitive skills.

In the simplest form, convergent thinking or deductive reasoning looks inward to find a solution, while divergent or creative thinking looks outward for a solution.

Both thinking skills are essential for school and life.  Both require critical thinking skills to be effective.  Both are used for solving problems, doing projects and achieving objectives.  However, much of the thinking in formal education focuses on the convergent analytical thinking skills such as following or making a logical argument, eliminating the incorrect paths and then figuring out the single correct answer. 

Standardized tests such as IQ tests only measure convergent thinking.  Pattern recognition, logic thought flow, and the ability to solve problems with a single answer can all be tested and graded.  Although it is an extremely valuable skill, there are no accurate tests able to measure divergent or creative thinking skills.

Types of thinking

Critical thinking

Blooms Taxonomy

Bloom’s Taxonomy Revised

Mind Mapping

Chunking Information

Brainstorming

Critical Thinking skills

Divergent and Convergent thinking skills are both “critical thinking” skills. 

Critical thinking refers to the process of actively analyzing, synthesizing, and/or evaluating and reflecting on information gathered from observation, experience, or communication and is focused on deciding what to believe or do. Critical thinking is considered a higher order thinking skills, such as analysis, synthesis, and problem solving, inference, and evaluation. 

The concept of higher order thinking skills became well known with the publication of Bloom’s taxonomy of educational objectives.  Bloom’s Taxonomy was primarily created for academic education; however, it is relevant to all types of learning. 

Often times when people are problem solving or decision making, he or she flips back and forth between convergent and divergent thinking.  When first looking at a problem, people often analyze the facts and circumstances to determine the root cause.  After which, they explore new and innovative options through divergent thinking, then switch back to convergent thinking to limit those down to one practical option.

Author:  James Kelly, September 2011

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Analytical Thinking as a Soft Skill

Mastering analytical thinking as an essential soft skill is crucial for career success. It enhances problem-solving by breaking down complexities. Analyzing data reveals patterns for informed decisions. Sharpen critical thinking for efficient solutions. Develop a systematic approach to tackle challenges. Enhance your reasoning abilities for strategic planning . Stay tuned to discover more about unleashing the full potential of analytical thinking for your professional growth.

Table of Contents

Key Takeaways

• Analytical thinking as a soft skill involves problem-solving.
• It requires critical analysis and logical reasoning.
• Enhances decision-making and strategic planning abilities.
• Fosters creativity and innovative solution generation.
• Valued in diverse industries for effective problem-solving.

Importance of Analytical Thinking

Analytical thinking plays an essential role in problem-solving and decision-making processes across various industries. When it comes to problem-solving, the ability to analyze data effectively is vital. Data analysis allows you to identify patterns, trends, and correlations that can lead to valuable insights . By utilizing analytical thinking in problem-solving, you can break down complex issues into smaller, more manageable components, making it easier to develop effective solutions .

In problem-solving, analytical thinking enables you to approach challenges in a systematic and logical manner . It empowers you to gather relevant information, evaluate different options, and make informed decisions based on evidence and facts. Without analytical thinking, the process of problem-solving may lack structure and clarity, leading to suboptimal outcomes. By honing your analytical skills, you enhance your capacity to tackle problems efficiently and effectively.

Benefits in Problem-Solving

When you engage in analytical thinking , you develop enhanced critical thinking skills , allowing you to approach problems systematically.

This methodical approach leads to a more efficient decision-making process , enabling you to assess various options with clarity.

Moreover, analytical thinking fosters creative solution generation, helping you tackle complex problems with innovative strategies.

Enhanced Critical Thinking Skills

Strengthen your problem-solving abilities by sharpening your improved critical thinking skills . Enhanced reasoning allows you to explore deeper into issues, analyzing them from multiple angles . Critical evaluation helps you assess information objectively, identifying key factors and potential biases.

By refining these skills, you can make more informed decisions and solve complex problems effectively. Enhanced critical thinking enables you to spot inconsistencies, recognize patterns, and draw logical conclusions . This approach fosters a systematic problem-solving method, ensuring that you tackle challenges with clarity and precision.

Embracing improved critical thinking skills empowers you to navigate obstacles with confidence, leading to more successful outcomes in your personal and professional endeavors.

Efficient Decision-Making Process

Improving your decision-making process can greatly benefit your problem-solving capabilities . By engaging in quick analysis and making effective choices , you can streamline your problem-solving approach.

When faced with a challenge, taking the time to analyze the situation swiftly enables you to grasp the core issues at hand. This quick analysis sets the foundation for making effective choices.

Efficient decision-making involves evaluating available options promptly and selecting the most suitable course of action. The ability to make these decisions efficiently can lead to faster problem resolution and a more effective utilization of resources.

Creative Solution Generation

To improve your problem-solving abilities considerably, consider adopting innovative solution generation as it provides numerous benefits in maneuvering intricate challenges efficiently. Innovative problem solving involves thinking outside the box, allowing you to approach problems from various angles and develop creative solutions. This approach not only helps in finding unique answers to complex issues but also enhances your adaptability and flexibility when faced with obstacles. By encouraging out of the box thinking, you can discover unconventional paths to resolve problems, leading to more effective and efficient outcomes. Embracing creative solution generation empowers you to tackle challenges with a fresh perspective, making you a valuable asset in problem-solving scenarios.

Enhancing Decision-Making Skills

Enhance your decision-making skills by incorporating analytical thinking techniques into your problem-solving process. Cognitive flexibility plays an important role in decision-making, allowing you to adapt your strategies based on changing circumstances. By being open to different perspectives and approaches, you can make more informed decisions. Strategic planning is also essential; by setting clear goals and outlining potential actions, you can navigate complex situations with confidence.

It’s important to be aware of cognitive biases that can cloud your judgment. By recognizing these biases, such as confirmation bias or anchoring bias, you can actively work to mitigate their impact on your decision-making process. Additionally, conducting thorough risk assessments is crucial. Evaluating potential risks and weighing them against potential rewards can help you make decisions that aren’t only logical but also considerate of potential outcomes .

Incorporating these analytical thinking techniques into your decision-making process can lead to more effective and well-thought-out decisions, ultimately enhancing your problem-solving skills.

Role in Critical Thinking

As you explore the role of analytical thinking in critical thinking, consider its vital function in problem-solving by applying logical reasoning to complex issues.

Utilize data-driven decision-making skills to support your critical thinking process, ensuring that your conclusions are based on factual evidence rather than assumptions.

Employ analytical thinking to enhance your ability to reason through challenges and develop effective solutions.

Logic in Problem-solving

Utilize logical reasoning to dissect problems effectively, an essential component in sharpening critical thinking skills . Logic application in problem-solving involves breaking down complex issues into manageable parts, identifying patterns, and evaluating evidence to draw sound conclusions .

By following a logical approach, you can systematically analyze information, recognize relationships between different elements, and make informed decisions. When faced with a problem, apply deductive or inductive reasoning to reach logical solutions. Deductive reasoning starts with general principles to reach specific conclusions, while inductive reasoning involves drawing general conclusions from specific observations.

Understanding how to apply these types of logic enhances your problem-solving abilities and fosters a structured mindset essential for critical thinking.

Data-driven Decision Making

Incorporate data-driven decision making into your critical thinking process to enhance the accuracy and effectiveness of your conclusions. Data analysis plays a pivotal role in critical thinking by providing concrete evidence to support your arguments.

When faced with a problem, gather relevant data and analyze it systematically. Look for trends, correlations, and outliers in the data to draw meaningful insights. Data interpretation is key to making informed decisions based on facts rather than assumptions.

Reasoning for Solutions

Enhance your critical thinking process by employing sound reasoning to develop effective solutions. When engaging in problem analysis, logical reasoning plays an essential role in guiding you towards viable solutions. By systematically evaluating the information at hand and utilizing logic to draw inferences, you can effectively navigate complex issues and reach well-founded conclusions. The table below illustrates how logical reasoning contributes to the problem-solving process:

Developing Analytical Mindset

To cultivate an analytical mindset , focus on honing your critical thinking skills through consistent practice and exposure to diverse problem-solving scenarios . Developing an analytical approach involves breaking down complex problems into smaller, more manageable parts. This process allows you to conduct thorough critical analysis by examining each component closely before drawing conclusions. By practicing this methodical approach regularly, you can enhance your ability to identify patterns, relationships, and potential solutions more effectively.

Engaging in activities that require logical reasoning , such as puzzles, brain teasers , or strategic games, can also help sharpen your analytical mindset. These tasks stimulate your brain to think critically and make connections between different pieces of information. Additionally, seeking out opportunities to collaborate with others on challenging projects can provide new perspectives and insights that further develop your analytical thinking skills.

Applying Analytical Skills

When applying analytical skills , dissecting complex problems into smaller parts allows for a more thorough examination of each component before drawing conclusions. Data analysis plays a vital role in this process, as it involves collecting, organizing, and interpreting data to gain insights and make informed decisions. By analyzing data systematically, you can identify patterns, trends, and correlations that may not be immediately apparent. This structured approach to data analysis enhances problem-solving abilities by providing a solid foundation of information to work from.

Problem-solving, another key aspect of applying analytical skills, benefits greatly from breaking down issues into manageable parts. This methodical approach allows you to tackle each aspect of a problem individually, leading to a more detailed understanding of the overall issue. By carefully examining each component, you can devise effective solutions based on solid reasoning and evidence.

Impact on Career Growth

Exercising strong analytical skills in your professional endeavors can greatly propel your career growth by fostering informed decision-making and strategic problem-solving . The ability to analyze data, identify trends, and evaluate options enables you to make sound judgments, leading to more effective solutions and outcomes. Employers highly value individuals who can approach challenges analytically, as it demonstrates a capacity for critical thinking and reasoning. By showcasing your analytical prowess, you position yourself for career advancement and increased professional success.

Analytical thinking equips you with the tools to dissect complex problems, devise innovative strategies, and drive impactful changes within your organization. Your capability to interpret information accurately and draw relevant conclusions enhances your credibility and influence in decision-making processes . Additionally, as you consistently demonstrate proficiency in analytical thinking, you become a valuable asset to your team and company, opening doors for career progression and expanded responsibilities. Embracing analytical thinking as a soft skill can set you on a trajectory towards fulfilling your professional aspirations and achieving long-term success .

Strategies for Improvement

Enhancing your analytical skills involves implementing specific strategies that can refine your problem-solving capabilities and decision-making processes. To improve your analytical thinking, consider the following strategies:

• Practice Cognitive Flexibility: Train your mind to approach problems from different angles and adapt to new information effectively.
• Enhance Problem Analysis: Break down complex issues into smaller components to identify the root causes and develop effective solutions.
• Utilize Mind Mapping Techniques: Visualize relationships between different aspects of a problem to enhance understanding and generate innovative solutions.
• Engage in Regular Brainstorming Sessions: Collaborate with others to gather diverse perspectives and generate a wide range of potential solutions.
• Continuous Learning: Stay updated with the latest trends, tools, and techniques in your field to broaden your problem-solving toolkit and stay ahead of the curve.

Real-world Applications

To apply your analytical thinking skills in real-world scenarios effectively, consider seeking opportunities that challenge you to solve complex problems and make data-driven decisions. Practical applications of analytical thinking can be seen across various industries and disciplines. For instance, in business, analyzing market trends and consumer behavior to make informed strategic decisions is a prime example of applying analytical thinking. Similarly, in healthcare, analyzing patient data to improve treatment outcomes showcases the importance of this skill.

Here is a table illustrating some real-world examples of analytical thinking:

To sum up, embracing analytical thinking as a soft skill can open doors to endless opportunities for growth and success. By honing your ability to analyze information, make informed decisions, and solve complex problems, you’re setting yourself up for a brighter future.

Keep sharpening your analytical mindset and watch how it transforms your career trajectory . Remember, the sky’s the limit when you have the power of analytical thinking on your side.

Matthew Lee is a distinguished Personal & Career Development Content Writer at ESS Global Training Solutions, where he leverages his extensive 15-year experience to create impactful content in the fields of psychology, business, personal and professional development. With a career dedicated to enlightening and empowering individuals and organizations, Matthew has become a pivotal figure in transforming lives through his insightful and practical guidance. His work is driven by a profound understanding of human behavior and market dynamics, enabling him to deliver content that is not only informative but also truly transformative.

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Problem Solving, Critical Thinking, and Analytical Reasoning Skills Sought by Employers

In this section:

Problem Solving

• Critical Thinking

Analytical Reasoning

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Critical thinking, analytical reasoning, and problem-solving skills are required to perform well on tasks expected by employers. 1 Having good problem-solving and critical thinking skills can make a major difference in a person’s career. 2

Every day, from an entry-level employee to the Chairman of the Board, problems need to be resolved. Whether solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the challenges faced may be simple/complex or easy/difficult.

A fundamental component of every manager's role is solving problems. So, helping students become a confident problem solver is critical to their success; and confidence comes from possessing an efficient and practiced problem-solving process.

Employers want employees with well-founded skills in these areas, so they ask four questions when assessing a job candidate 3 :

• Evaluation of information: How well does the applicant assess the quality and relevance of information?
• Analysis and Synthesis of information: How well does the applicant analyze and synthesize data and information?
• Drawing conclusions: How well does the applicant form a conclusion from their analysis?
• Acknowledging alternative explanations/viewpoints: How well does the applicant consider other options and acknowledge that their answer is not the only perspective?

When an employer says they want employees who are good at solving complex problems, they are saying they want employees possessing the following skills:

• Analytical Thinking — A person who can use logic and critical thinking to analyze a situation.
• Critical Thinking – A person who makes reasoned judgments that are logical and well thought out.
• Initiative — A person who will step up and take action without being asked. A person who looks for opportunities to make a difference.
• Creativity — A person who is an original thinker and have the ability to go beyond traditional approaches.
• Resourcefulness — A person who will adapt to new/difficult situations and devise ways to overcome obstacles.
• Determination — A person who is persistent and does not give up easily.
• Results-Oriented — A person whose focus is on getting the problem solved.

Two of the major components of problem-solving skills are critical thinking and analytical reasoning.  These two skills are at the top of skills required of applicants by employers.

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Critical Thinking 4

“Mentions of critical thinking in job postings have doubled since 2009, according to an analysis by career-search site Indeed.com.” 5 Making logical and reasoned judgments that are well thought out is at the core of critical thinking. Using critical thinking an individual will not automatically accept information or conclusions drawn from to be factual, valid, true, applicable or correct. “When students are taught how to use critical thinking to tap into their creativity to solve problems, they are more successful than other students when they enter management-training programs in large corporations.” 6

A strong applicant should question and want to make evidence-based decisions. Employers want employees who say things such as: “Is that a fact or just an opinion? Is this conclusion based on data or gut feel?” and “If you had additional data could there be alternative possibilities?” Employers seek employees who possess the skills and abilities to conceptualize, apply, analyze, synthesize, and evaluate information to reach an answer or conclusion.

Employers require critical thinking in employees because it increases the probability of a positive business outcome. Employers want employees whose thinking is intentional, purposeful, reasoned, and goal directed.

Recruiters say they want applicants with problem-solving and critical thinking skills. They “encourage applicants to prepare stories to illustrate their critical-thinking prowess, detailing, for example, the steps a club president took to improve attendance at weekly meetings.” 7

Employers want students to possess analytical reasoning/thinking skills — meaning they want to hire someone who is good at breaking down problems into smaller parts to find solutions. “The adjective, analytical, and the related verb analyze can both be traced back to the Greek verb, analyein — ‘to break up, to loosen.’ If a student is analytical, you are good at taking a problem or task and breaking it down into smaller elements in order to solve the problem or complete the task.” 9

Analytical reasoning connotes a person's general aptitude to arrive at a logical conclusion or solution to given problems. Just as with critical thinking, analytical thinking critically examines the different parts or details of something to fully understand or explain it. Analytical thinking often requires the person to use “cause and effect, similarities and differences, trends, associations between things, inter-relationships between the parts, the sequence of events, ways to solve complex problems, steps within a process, diagraming what is happening.” 10

Analytical reasoning is the ability to look at information and discern patterns within it. “The pattern could be the structure the author of the information uses to structure an argument, or trends in a large data set. By learning methods of recognizing these patterns, individuals can pull more information out of a text or data set than someone who is not using analytical reasoning to identify deeper patterns.” 11

Employers want employees to have the aptitude to apply analytical reasoning to problems faced by the business. For instance, “a quantitative analyst can break down data into patterns to discern information, such as if a decrease in sales is part of a seasonal pattern of ups and downs or part of a greater downward trend that a business should be worried about. By learning to recognize these patterns in both numbers and written arguments, an individual gains insights into the information that someone who simply takes the information at face value will miss.” 12

Managers with excellent analytical reasoning abilities are considered good at, “evaluating problems, analyzing them from more than one angle and finding a solution that works best in the given circumstances”. 13 Businesses want managers who can apply analytical reasoning skills to meet challenges and keep a business functioning smoothly

A person with good analytical reasoning and pattern recognition skills can see trends in a problem much easier than anyone else.

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An Overview of the Analytical Thinking and Problem Solving Soft Skill

But BABOK[1] has further defined this soft skill into four specified sub-skills that an analyst can strive to attain. All of these are essential to help analysts transcend the mere absorption and repetition of information and to instead offer knowledgeable, in-depth assessments and confidence-inspiring solutions. They are:

Creative Thinking

In the world of business analysis, creative thinking is more than just thinking outside the box. BABOK defines the creative thinking portion of the problem solving skill as not only “generating new ideas” but also “finding new associations between existing ideas and concepts.” An analyst’s role is not just to take the entire burden of coming up with solutions on herself, but to use enterprise analysis, interviewing skills, and other tools to spur her colleagues and stakeholders to come up with new ideas. As BABOK notes, “In addition to identifying . . . alternatives, the business analyst can be effective in promoting creative thinking in others by asking questions and challenging assumptions.” Creating thinking in the business analysis realm, therefore, includes helping others to stretch beyond their normal boundaries when soliciting their thoughts, and having the logical skills to make appropriate connections between different ideas.

Implementing the Creative Thinking Skill

To gather raw input that can spur creative thinking, consider a brainstorming session . You can also glean information from a larger group of stakeholders or customers by using open-ended survey questions. A focus group (even online) will enable you to prompt participants and follow up on ideas. Once you have data from your survey or session, your goal is to formulate a concrete solution from the data. Mindmapping   diagram tools can be helpful in not only documenting brainstorming sessions and open-ended conversations, but in making connections between data and tracing how that information can be applied to organizational solutions. Once you present this information to stakeholders and management, even if you can’t think of every possible solution, the research you gathered from participants will give credence to your conclusions.

How do you know when you’re succeeding at creative thinking? BABOK defines success measures as generating and applying innovative ideas, as well as getting full buy-in from stakeholders on your ideas—more easily done when their ideas are solicited and fully considered as well.

Decision Making

Whenever an analyst or a project team is faced with more than one (seemingly viable) potential solution, it’s time to make a decision. Effective decision making requires strong research skills; when pertinent information is not available, decision making becomes guesswork. BABOK notes, “Decision analysis includes gathering information . . . breaking down the information . . . making comparisons and tradeoffs between similar and dissimilar options, and identifying the option that is most desirable.” Many problems such as gold-plating and scope creep can come in when new decisions about a project are made. BABOK also notes that analysts “must be aware of the traps . . . including the tendency to accept the initial framing of a problem, the sunk cost fallacy[2] , and the tendency to place greater weight on evidence that confirms existing impressions.” In other words, effective decision making includes removing one’s emotions—whether excitement about an out-of-scope addition or dread over a re-design—from the equation.

Implementing the Decision Making Skill

To help effectively analyze each proposed solution, consider a flowchart tracing each proposed solution’s pathway from inception to completion. Get input from all stakeholders on each solution, and then share the flowcharts. Confirm (or at least identify) any assumptions so that the charts have greater validity. Then ask stakeholders if this is really where they want to go.

How can you measure if you’re exercising good decision-making? BABOK defines measures of success in this area as having stakeholders’ confidence in the decision-making process and in having the final decision solve the problem.

Learning for business analysis is not like other learning. For a business analyst, good learning skills encompass not only absorbing new information but effectively applying that information in innovative ways. It’s gaining knowledge that has the flexibility to be stretched over different applications. BABOK notes that “once learning about a domain has reached the point where analysis is complete, the business analyst must be able to synthesize the information to identify opportunities to create new solutions and evaluate those solutions to ensure that they are effective.”

Implementing the Learning Skill

When faced with any new process, system, business, or business application, develop the habit of engaging the five Ws (who, what, when, where, and why) when gathering information. Keep asking the last question—why—until you find the real need for the system or application. Also, it’s essential to keep taking in relevant information to ensure your thinking processes do not become routine. If your organization cannot swing a continuing education or conferences due to budget constraints, ask whether your department can swing a lower-budget library of just a few business analysis books and magazines each year. Also, don’t forget to take advantage of free online webinars . 

According to BABOK, you’ve successfully learned your business domain when you can identify problems that relate to each other from various parts of the domain and when you can quickly take in and apply new information.

Problem Solving

Here is an area where your discovery skills come into play. For an analyst, successful problem solving means not only gleaning the information that everyone gives you (and commonly assumes), but digging for the “real, underlying problem” (as BABOK puts it). An analyst must call assumptions what they are, address “conflicts between the goals and objectives of stakeholders,” and list alternative solutions. The process should give all stakeholders the opportunity to voice their objectives and concerns, and document these (even if only in meeting notes).

Implementing the Problem Solving Skill

Before you can solve a problem, you must first define it clearly and be sure that everyone agrees on it. A fishbone diagram (and the accompanying root cause analysis that often accompanies them) may help you identify the true problem. In your research for the analysis, be sure to include interviews, problem reports, enhancement requests, and use case scenarios as they are applicable. Share your research to ensure that all stakeholders understand the true nature of the problem. Then, solicit and brainstorm possible solutions. (Before you choose or recommend one to implement, you’ll want to make use of your Decision Making skill!)

How do you know when you’re solving problems well? BABOK defines some measures of success in this area as being able identify and offer solutions that solve the real problem as well as establishing a problem-solving process framework that leaves politics out of the problem-solving equation.

As you’ve probably surmised, these soft skills will closely integrate with a myriad of business analysis techniques, any combination of which can ensure your success. Honing these soft skills —and choosing and implementing the right accompanying tools and techniques—can help you negotiate roadblocks and bottlenecks to your project.

Author:  Morgan Masters, Business Analyst, Modern Analyst Media LLC

Morgan Masters is  Business Analyst  and Staff Writer at  ModernAnalyst.com , the premier community and resource portal for business analysts. Business analysis resources such as articles, blogs, templates, forums, books, along with a thriving  business analyst community  can be found at  http://www.ModernAnalyst.com  

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis.

[1] A Guide to the Business Analyst’s Body of Knowledge® (BABOK® Guide), Version 2.0, International Institute of Business Analysis, Toronto, Ontario, Canada, ©2005, 2006, 2008, 2009.

[2] The sunk cost fallacy is the reasoning that since time and resources are already “sunk” into a project’s current direction, that time and those resources will be wasted if one changes course—even to correct the course—halfway through.

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