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How to Start a Money Transfer Business in 14 Steps (In-Depth Guide)

Updated:   February 22, 2024

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The money transfer industry is expected to reach $95.1 billion by 2032. With more people living abroad and sending money home, it’s a market ripe for new entrants.

business plan of remittance

The process of building your own money transfer business can seem daunting. You may wonder how to get started, what legal and regulatory requirements exist, and whether there is room to carve out a niche in this competitive space.

This guide breaks down startup costs, critical factors for long-term viability, and step-by-step instructions on acquiring licensure, launching marketing, and obtaining an EIN. With strategic planning and execution, you can be successful. Learn how to start a money transfer business here.

1. Conduct Money Transfer Market Research

Market research helps you develop a business plan for your remittance business. It offers insight into your target market, trends in the money transfer industry, and even which social media platforms are being used by competitors to get money transfer business posted online.

business plan of remittance

Some details you’ll learn through market research include:

  • Global migration patterns mean more people than ever live abroad as expatriates and migrant workers.
  • Improving economic conditions in developing countries leads to rises in disposable income available for family members to send home.
  • Advances in digital transfer technology have significantly increased accessibility, convenience, and affordability compared to traditional cash-based means.
  • A closer look at the underlying demographics reveals promising target consumer segments.
  • Expatriate workers are the largest contributors, responsible for over 70% of money transfers.
  • With over 164 million migrant workers globally, there is a huge addressable audience here.
  • The end-user opportunity is immense, and systemic changes create space for new entrants.
  • Stricter regulations have led some banks, including JP Morgan Chase and Bank of America , to pull back from the consumer remittance sector, opening a gap for non-bank specialists.
  • Services like PayPal’s Xoom , Remitly and WorldRemit have all expanded operations, but still account for less than 5% of total volume, signaling ample remaining share up for grabs.

With accessible technology, low overhead costs compared to traditional models, and exponential end-market growth anticipated, the conditions for building a money transfer business are ideal. Capitalizing on this potential requires contending with regulatory requirements and significant competition.

2. Analyze the Competition

To understand the competitive landscape, first look at the traditional brick-and-mortar money transfer operators. Observe customer demographics, pain points in the process, and customer service quality. This will reveal targetable weaknesses alongside their brand dominance.

business plan of remittance

Complement this in-person competitive analysis by evaluating their online capabilities. Register accounts, try transferring funds, and scrutinize strengths like transfer speed, payment options, currency support, and loyalty programs.

While Western Union and MoneyGram ’s immense scale can seem daunting, don’t underestimate startups gaining traction in the digital space. Companies like Remitly and Azimo have managed to carve out multi-million dollar niches with more convenient, transparent, and affordable online-first offerings.

Replicate using their services to experience features that delight customers first-hand. Sign up for demos, explore integrations with payment platforms like PayPal , and evaluate customization for funding sources and payout methods. This reveals winning strategies to emulate and build upon.

By benchmarking both traditional big names and emerging digital disruptors, you gain invaluable insight into market positioning and customer priorities. Blend this with target user and region-specific research to identify strategic white space opportunities.

3. Costs to Start a Money Transfer Business

Launching a money transfer business demands a meticulous approach to financial planning. Let’s explore the initial expenses involved in getting your venture off the ground:

Startup Costs

  • Licensing and Legal Fees: Ensuring compliance with regulatory requirements is paramount. Allocate funds for obtaining federal and state licenses, alongside adherence to regulations like the Bank Secrecy Act. Estimate these expenses to range from $1,000 to $5,000, varying by jurisdiction complexity.
  • Location Costs: Securing a suitable commercial space is crucial for visibility and accessibility. Anticipate monthly rent or lease costs between $1,000 to $5,000, contingent on the location’s size and foot traffic.
  • Equipment and Technology: Invest in essential equipment and technology infrastructure, including POS terminals and security systems. Initial expenses can range from $5,000 to $10,000, depending on operational scale.
  • Staffing Expenses: Quality personnel are indispensable for customer service and regulatory compliance. Budget for salaries, benefits, and training, ranging from $3,000 to $10,000 monthly, based on staff numbers and local wage rates.
  • Marketing and Advertising: Promotion is key to attracting customers. Allocate funds for marketing materials and online advertising, typically ranging from $500 to $5,000 initially.
  • Insurance Coverage: Shield your business from potential risks with adequate insurance coverage. Estimate annual premiums between $1,000 to $5,000, factoring in coverage limits and operational risks.

Ongoing Costs

Maintaining operational continuity requires foresight in managing ongoing expenses. Let’s delve into the recurring costs:

  • Rent or Lease Payments: Monthly rental or lease payments for commercial space are recurring. Expect costs between $1,000 to $5,000 per month, reflecting market rates and location.
  • Staff Salaries and Benefits: Sustain business operations by budgeting for ongoing staff salaries, benefits, and training, ranging from $3,000 to $10,000 monthly.
  • Technology Maintenance and Upgrades: Ensure seamless operations by allocating funds for technology upkeep and upgrades, typically ranging from $500 to $2,000 per period.
  • Compliance and Regulatory Costs: Maintain adherence to regulatory standards with ongoing compliance costs, varying from $500 to $2,000 annually, dependent on operational complexity.
  • Marketing and Advertising Expenses: Sustain brand visibility through periodic marketing campaigns, with expenses typically ranging from $500 to $2,000 per cycle.
  • Insurance Premiums: Renew insurance coverage annually to mitigate risks, with premiums ranging from $1,000 to $5,000 per year.

By meticulously accounting for both startup and ongoing costs, aspiring entrepreneurs can chart a clear financial course for their money transfer business. Regular monitoring and adjustments are essential to ensure financial stability and adaptability in a dynamic market landscape.

4. Form a Legal Business Entity

When launching a money transfer business, one of the most important early decisions is selecting your legal entity structure. This carries major implications for legal liability, taxation, raising capital, and regulatory requirements. There are four main legal entities to choose from:

Limited Liability Company (LLC)

LLC maintenance tends to have less demand than corporations in most states. Record keeping and required meetings are typically simpler, with fewer forms and filings. LLC formalization separates legally from sole proprietors, makes clear financial accounting a necessity, and boosts perception among license-issuing bodies.

Sole Proprietorship

A sole proprietorship is best suited for a business with a single owner, or a married couple. It puts you in the driver’s seat in terms of ownership but comes with a downside. Sole proprietorships don’t separate personal and professional assets in cases of liability.

With money transmission licenses central to operations, the risks of non-compliance and handling client funds make limiting personal assets at stake prudent.

Partnership

A partnership works much the same as a sole proprietorship but is intended for a group of business owners. This is a good option for a business run by a family, where each member has an equal investment in the company. Like a sole proprietorship, a partnership doesn’t provide separation between personal and business assets.

Corporation

A corporation is the most advanced form of legal business entity there is. It offers the most protection and the greatest level of customization for owners. On the downside, a corporation is the most complicated and expensive to initiate.

5. Register Your Business For Taxes

One of the key regulatory requirements for launching a money transmission company is obtaining an Employer Identification Number (EIN) from the IRS. The EIN serves as a unique taxpayer ID that identifies your business to federal and state authorities for reporting and filing purposes.

Registering for an EIN is free and can be completed online via the IRS website in just minutes.

To apply, you will need to provide basic information about your LLC such as name, address, and ownership details. The online wizard will guide you through a simple 7-step process that includes reviewing and submitting supporting documentation for your entity.

Upon completion, you will be provided an EIN confirmation notice containing your new tax ID number. This universal business identifier will be used on state money transmitter license applications and down the line for employee onboarding, banking, and payment provider integrations.

In addition to the federal EIN, be sure to look at state and local licensing bureaus to understand sales tax permit requirements for money transfer provider services in your geographic areas of operation. The costs are typically minimal ($50 or less).

While EIN receipt alone does not require filing regular business tax returns, integration with payment systems and employing workers down the line will trigger tax and information reporting obligations. The EIN serves as the consistent tracking number tied to your LLC as these tax scenarios emerge over time.

Obtaining an EIN only takes a few minutes but is a mandatory step to operate legally as a money services business in the United States. With the EIN secured, you can proceed to acquire requisite state money transmitter licenses with confidence.

6. Setup Your Accounting

Maintaining rigorous accounting is crucial for money transfer businesses to track high transaction volumes across customer payments. Money transfer businesses must carefully reconcile payroll for expanding local agents and staff, monitor contractor payout pipelines, and more.

Some ways to optimize your accounting include:

Accounting Software

All complex financial workflows are made smoother by leveraging meticulous accounting software like QuickBooks . QuickBooks works to centralize real-time tracking to reconcile and organize every expense. It streamlines accounting services and allows small businesses to avoid an in-house accounting team.

Hire an Accountant

Along with using accounting software, you should work with an accountant part-time or at the end of the year. Accountants are trained in the intricate methods and tools involved in maintaining and balancing records and can help you meet the part-time requirements of your money transfer license as far as the government is concerned.

Open a Business Bank Account

Another way to organize business finances is to open a business bank account. Remittance services should never mix personal and business funds. Adhering to the Bank Secrecy Act is made easier by having separate accounts to remain transparent to shareholders, customers, and partners.

7. Obtain Licenses and Permits

Obtaining the proper money transmitter and related financial services licenses is essential for legally facilitating cross-border transactions and handling customer funds as a money transfer provider. Find federal license information through the U.S. Small Business Administration . The SBA also offers a local search tool for state and city requirements.

For example, requirements to research may include:

  • Money transmitter licensing in states where operations will be based
  • Registration as a licensed MSB (Money Services Business) with entities like FINCEN on the federal level
  • Acquiring positive background checks and compliance histories for owners/officers
  • Securing bonds and meeting minimum capitalization requirements

Because policies frequently evolve, it is advisable to enlist guidance from legal and compliance advisors with a specialized understanding of updated changes proposed by complex regulators like the Conference of State Bank Supervisors .

8. Get Business Insurance

Comprehensive business insurance is considered a prudent move for any company handling sensitive customer data and funds. For regulated financial services like money transmission, insurance can provide an added backstop that demonstrates good faith risk management to licensing authorities.

Potential risks include internal fraud, cybersecurity breaches, failing compliance audits, or events like fires or floods that physically destroy servers and records. Having policies that reimburse customers and restore business operations quickly after disasters minimizes business continuity disruptions.

Common coverage includes:

  • Employee theft insurance
  • Data breach plans
  • Errors & omissions liability
  • Property/casualty

With manufacturers crafting over 150 niche solutions, expert guidance is key. Evaluating local transmission regulations to quantify specific coverage gaps, projected customer base value, disaster likelihoods, and growth trajectories can inform smarter buys.

Collaborating closely with an independent broker well-versed in the financial technology sector can illuminate advantageous products unknown to laypersons. They can also assist in interfacing with carriers negotiating tailored solutions like enhanced cyber plans with breach coaches.

While more affordable than some industries, underinsured transmission businesses still risk major continuity threats, hefty non-compliance fines or lawsuits, and even shutdown orders. But those taking a proactive rather than reactive stance on comprehensive insurance enjoy peace of mind as a worthy investment.

9. Create an Office Space

Having a professional office can facilitate customer meetings, support staff collaboration, safely store sensitive documents, and establish legitimacy for licensing boards. Locations projecting security and financial competence may strengthen trust in handling client funds.

Home Office

Many founders launch from home offices minimizing overhead until revenue stabilizes. This allows concentrating resources on core business operations rather than real estate early on. Upgrading later as needs emerge can work well for web-based models.

Coworking Office

For location flexibility at affordable monthly rates, coworking spaces like WeWork provide turnkey environments configurable as teams grow. Built-in amenities, networking events, and central locations offer cost-efficient flexibility difficult to replicate elsewhere.

Retail Office

The option of a retail storefront could provide neighborhood visibility and convenience for cash pay-ins/payouts. But weigh higher fixed costs against target customer digital expectations and foot traffic potential.

Commercial Office

Long-term, strict security and compliance needs may merit eventually overseeing internal spaces like stand-alone commercial offices. This enables highly customized build-outs aligning to data and money-handling best practices as businesses scale up.

10. Source Your Equipment

Many money transmitters function predominantly through web-based platforms, minimizing extensive physical equipment needs early on. But some key components could include:

  • Computer hardware/software for building digital platforms and interfaces
  • Smartphones/tablets for testing, demos, communications
  • Office equipment like printers, and scanners for customer onboarding

When starting, relying on modern personal devices to develop minimally viable technology can suffice and cost little. As efforts grow more sophisticated, upgrading to commercial-grade equipment may support resilience and capacity.

Buying new equipment ensures modern furniture and electronics, extended warranty options, and a longer life span. You can obtain new supplies for your business office through retailers like Staples and Office Depot .

To save money as you start, your transferring money business could invest in used equipment. Check platforms like Facebook Marketplace or Craigslist for deals. Be sure to check that everything is in working order before paying for products.

11. Establish Your Brand Assets

Entering an industry reliant on consumer confidence in the safe, reliable passage of hard-earned funds internationally. Branding your business helps potential clients recognize you, and for your brand to in turn grow in value online.

Some ways to begin developing your brand include:

Design a Logo

Logos offer a visual indicator of who your company is and what it can do. It helps set you apart from competitors and even inspires consumers and business owners to make a change from a competing service. A great place to get started with logo design is Looka .

Design a Website

In the digital age, it’s more important than ever before for businesses to develop easily navigable websites. Designing websites has become easy, even for newcomers. Wix is a great do-it-yourself option. You can also invest in freelance platforms like Fiverr for a more professional custom design.

Print Business Cards

Business cards provide a professional jumping-off point for referrals and word-of-mouth marketing. As a tangible marketing resource, business cards give potential customers memorable access to your business phone number, website, and more. Try Vistaprint for quick, affordable, and professionally printed business cards.

Get a Business Phone Number

Business phone services from RingCentral provide a focused point of contact for customers, investors, and more. A business phone line helps maintain organization between personal and business calls.

Get a Business Domain Name

An indicator of serious long-term market commitment comes through seemingly small touches. Official domain names, like your logo, help brand your business and offer a memorable way for customers to find you. Check out providers like Namecheap for affordable .com addresses.

12. Join Associations and Groups

Joining localized trade organizations, chambers of commerce chapters, or money transmitter alliances creates opportunities to regularly exchange guidance with specialists navigating similar regulatory nuances, banking bottlenecks, and risk climates within overlapping regions.

Local Associations

There are many groups designed to support newcomers in the financial business sector. The International Association of Money Transfer Networks and Money Services Business Association will connect you with like-minded professionals.

Local Meetups

In-person venues provide local mentorship opportunities. Meetup is a great avenue to find events and trade shows in your area. Don’t see one you like? Create a meetup of your own.

Facebook Groups

Tapping forums comprised of principal compliance officers and licensed transmitters via Facebook Groups is a good place to begin. Check out How to Money and Money Transfer Hub to get started. LinkedIn is also a great digital platform to network. It provides mentorship from long-tenured practitioners over common pitfalls.

13. How to Market a Money Transfer Business

Marketing is essential to starting a money transfer services business. It draws in new interest and encourages current customers to use your service again and share it with others. Some of the major ways to market your business as a money transfer operator include:

Referral Marketing

Gaining visibility and trust in a highly regulated industry often hinges on referral networks stemming from exemplary customer service. Providing transfer fee discounts or cash bonuses to satisfied customers who refer other senders could incentivize organic word-of-mouth promotion.

Digital Marketing

Digital tactics useful for amplifying reach may include:

  • Search ads on Google Ads to drive users from relevant money-oriented keyword searches
  • Social media ads on platforms like Facebook to target expatriate demographics
  • Optimized blogging and video content to organically appear for searched money questions
  • Email nurture tracks guiding interested leads through account signup
  • Retargeting ads remarketing the brand to site visitors

Traditional Marketing

More traditional outlets typically demanding higher spending like billboards or radio may prove less traceable but still contextually valuable:

  • Transit posters in high-traffic pickup and delivery locales
  • TV or radio ads placed strategically around key cultural events when sending spikes
  • Community sponsorships aligned with relevant diaspora organizations

With heavy compliance considerations, however, professional guidance would be advisable before deploying ads to confirm acceptable creative approaches across mediums.

14. Focus on the Customer

In an industry dependent on deep trust to protect clients’ sensitive, hard-earned money, delivering highly responsive, individualized support helps forge meaningful relationships that fuel referrals. Doing whatever it takes to ensure customers feel taken care of can pay dividends.

business plan of remittance

Consider this scenario: Throwing in a small transfer fee discount for a repeat customer who frequently sends remittances to cover a loved one’s medical bills abroad costs little but signals meaningful support. When their grateful friend later asks where to send their niece’s college tuition, a heartfelt personal recommendation carries far more weight than any advertisement.

Even providing customized guidance to new customers overwhelmed by the transfer options, compliance documentation required, and international policies cements your brand as an ongoing resource at their side rather than just a transactional platform.

By consistently making people the bottom line by nurturing consumer experiences you put yourself in a prime position for return customers.

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How to Start a Remittance Business: A Comprehensive Guide

Business

The remittance industry plays a crucial role in the global economy, enabling millions of people to send money across borders. With the rise of digital technologies and increasing globalization, starting a remittance business has become more accessible and potentially profitable. This comprehensive guide will walk you through the essential steps to establish your own remittance business, covering market research, regulatory compliance, technology infrastructure, partnerships, marketing strategies, and more.

1. Understanding the Remittance Industry

Market Overview:

The remittance market is vast and dynamic, characterized by constant innovation and competition. It encompasses various segments, including bank transfers, money transfer operators (MTOs), mobile money, and online platforms. According to the World Bank, global remittances are estimated to exceed $700 billion annually, with significant flows to low- and middle-income countries.

Key Players:

Banks: Traditional financial institutions offering international wire transfers.

Money Transfer Operators (MTOs): Companies like Western Union and MoneyGram specializing in remittance services.

Digital Platforms: Online and mobile platforms such as PayPal, TransferWise, and Remitly providing convenient digital remittance services.

Fintech Startups: Innovative companies leveraging technology to disrupt the traditional remittance market.

Remittance Software and Technology Providers: These companies offer essential remittance or  core banking  software solutions for remittance businesses, covering all back-office operations, transaction management, and customer management. They provide the technical infrastructure needed to connect with banks and financial service providers, such as Banking-as-a-Service (BaaS) providers. These services often include currency exchange, payment card processing, and support for various payment types. Additionally, they offer white-label mobile and web applications for end-users, enabling businesses to deliver seamless and branded remittance services to their customers.

Target Audience:

Identify your target market based on factors such as geographical location, demographics, and specific needs. Common segments include migrant workers, expatriates, and international students who regularly send money to their home countries.

2. Conducting Market Research

Market Analysis:

Thorough market research is crucial for understanding the demand, competition, and potential challenges in the remittance industry. Key steps include:

Identifying Market Needs: Understand the pain points and preferences of your target audience. Common needs include lower fees, faster transfers, and reliable customer service.

Competitor Analysis: Study existing players in the market, their strengths, weaknesses, pricing strategies, and service offerings. This will help you identify opportunities to differentiate your business.

Regulatory Landscape: Familiarize yourself with the regulatory environment in your target markets. Each country has specific regulations governing remittance services, including licensing requirements and compliance standards.

3. Developing a Business Plan

A comprehensive business plan is the foundation of a successful remittance business. It should include:

Executive Summary: A concise overview of your business, mission, vision, and objectives.

Market Analysis: Insights from your market research, including target audience, competitors, and market trends.

Business Model: Detailed explanation of your revenue model, pricing strategy, and value proposition. Consider various revenue streams, such as transaction fees, foreign exchange margins, and subscription fees.

Operational Plan: Outline of your day-to-day operations, including technology requirements, customer service strategies, and risk management.

Financial Projections: Revenue forecasts, funding requirements, and a break-even analysis.

4. Navigating Regulatory Compliance

Compliance with regulatory requirements is critical for operating a remittance business. Key considerations include:

Licensing and Registration: Obtain the necessary licenses to operate legally. In the United States, this often involves registering as a Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) and obtaining state-specific licenses. In Canada, you can also register the business as a  Money Services Business .  In the EEA, register as a Payment Institution. Other countries have their own regulatory bodies and requirements.

Anti-Money Laundering (AML) and Know Your Customer (KYC) Compliance: Develop robust AML and KYC procedures to verify the identity of your customers and monitor transactions for suspicious activity. This is crucial for preventing fraud and complying with regulations.

Data Protection: Ensure compliance with data protection laws such as the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. Implement strong security measures to protect customer data.

5. Building Your Technology Infrastructure

Technology is at the core of a successful remittance business. Key components of your technology infrastructure include:

Remittance Platform: Develop or choose a robust remittance platform or core banking platform like Macrobank by Advapay that supports multiple currencies, payment methods, and channels. Consider whether to build a custom solution or use a white-label platform.

Payment Gateway: Integrate a reliable payment gateway to process transactions securely. Ensure it supports various payment methods such as credit cards, bank transfers, and mobile wallets.

Fraud Detection and Prevention: Implement advanced fraud detection tools and techniques to safeguard against fraudulent activities. This includes transaction monitoring, anomaly detection, and real-time alerts.

Security Measures: Ensure compliance with industry standards such as the Payment Card Industry Data Security Standard (PCI DSS). Use encryption, tokenization, and other security measures to protect sensitive data.

Scalability: Design your technology infrastructure to handle growth. As your business expands, your system should be able to accommodate increasing transaction volumes and new features.

6. Establishing Partnerships

Building strategic partnerships is essential for the success of your remittance business. Key partnerships might include:

Banks and Financial Institutions: Partner with banks to facilitate the flow of funds and offer additional services like credit lines and loans.

Money Transfer Operators (MTOs): Collaborate with established MTOs to leverage their networks and infrastructure.

Technology Providers: Work with technology providers to integrate value-added services such as analytics, reporting, and customer relationship management (CRM) tools.

Local Agents: In many countries, remittance services rely on local agents to distribute funds. Establish a network of reliable agents to ensure smooth operations.

7. Developing a Marketing Strategy

A well-thought-out marketing strategy will help you attract customers and establish your brand in the market. Key components include:

Brand Identity: Create a strong brand identity that resonates with your target audience. This includes a memorable logo, consistent color scheme, and a compelling value proposition.

Digital Marketing: Leverage digital marketing channels such as social media, content marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising to reach potential customers.

Community Engagement: Engage with the communities you serve through outreach programs, sponsorships, and partnerships with local organizations.

Customer Support: Provide excellent customer service to build trust and loyalty. Offer multilingual support and easy access to help through various channels such as phone, email, and live chat.

8. Launching and Scaling Your Business

Once you have everything in place, it’s time to launch your remittance business. Focus on providing excellent customer service, continuously improving your technology, and scaling your operations. Key steps include:

Soft Launch: Start with a soft launch to test your systems, gather feedback, and make necessary adjustments.

Customer Feedback: Gather feedback from your early users to identify areas for improvement. Use this feedback to refine your services and address any issues.

Iterative Development: Use an agile development approach to quickly implement changes and new features based on customer feedback and market trends.

Growth Strategies: Explore growth strategies such as expanding into new markets, adding new payment methods, and offering additional services to increase your customer base.

Monitoring and Optimization: Continuously monitor your business performance and optimize your operations. Use data analytics to gain insights into customer behavior, transaction patterns, and market trends.

9. Challenges and Solutions

Starting a remittance business comes with its own set of challenges. Understanding these challenges and preparing solutions can help ensure your success.

Regulatory Compliance: Navigating complex and evolving regulatory requirements can be daunting. Solution: Hire experienced legal and compliance professionals to help you stay compliant with local and international regulations.

Security Risks: Remittance businesses are prime targets for fraud and cyberattacks. Solution: Invest in advanced security measures and regularly update your systems to protect against threats.

Competition: The remittance market is highly competitive with established players and new entrants. Solution: Differentiate your services through competitive pricing, superior customer service, and innovative features.

Liquidity Management: Ensuring adequate liquidity to process transactions smoothly can be challenging. Solution: Establish strong relationships with financial institutions and maintain sufficient reserves to handle fluctuations in transaction volumes.

Technological Challenges: Building and maintaining a robust technology infrastructure requires significant investment and expertise. Consider partnering with technology providers or using white-label solutions to reduce costs and speed up deployment.

10. Future Trends in the Remittance Industry

Staying ahead of industry trends can give your remittance business a competitive edge. Key trends to watch include:

Digital Transformation: The shift from traditional cash-based remittances to digital platforms is accelerating. Embrace digital technologies to offer convenient, fast, and secure services.

Blockchain and Cryptocurrencies: Blockchain technology and cryptocurrencies have the potential to revolutionize cross-border payments by reducing costs and increasing transparency. Explore opportunities to integrate these technologies into your services.

Mobile Money: The adoption of mobile money services is growing rapidly, especially in developing countries. Partner with mobile network operators and integrate mobile money solutions to reach a wider audience.

Artificial Intelligence (AI) and Machine Learning: AI and machine learning can enhance fraud detection, customer service, and personalized marketing. Invest in these technologies to improve your operations and customer experience.

Sustainability and Social Impact: Increasingly, consumers are looking for companies that prioritize sustainability and social impact. Highlight your efforts to support financial inclusion and contribute to local communities.

Starting a remittance business is a complex but rewarding endeavor. By conducting thorough market research, developing a solid business plan, ensuring regulatory compliance, building a robust technology infrastructure, establishing strategic partnerships, and implementing effective marketing strategies, you can successfully navigate the challenges and seize the opportunities in the dynamic remittance industry. With dedication, innovation, and a customer-centric approach, your remittance business can thrive and make a significant impact in the global economy.

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How to Start a Money Transfer Business

By: Author Tony Martins Ajaero

Home » Business ideas » Financial Service Industry

Money Transfer Business

Do you want to start a money transfer business? If YES, here is a complete guide to starting a money transfer business with NO money and no experience plus a sample money transfer agency business plan template.

The money transfer business is one where you help two parties transmit a certain amount of money. It is an ideal business to start up as money transactions happen daily. You however will need to possess certain skills and abilities so that you can effectively manage financial transactions on behalf of your clients. 

The criteria for starting this business however depends on the state where you intend to operate your business from, your start-up capital as well as licensing. To start and run a standard and successful money transfer business, you will need to obtain a license that will allow you to transmit money and this is dependent on the state where you intend to operate from.

The reason why it varies is because of the money transmitting act of the National Money Transmitters Association; this is why it is necessary to know what the requirements of your state are. You might need to submit an online application to the appropriate department.

The next step will be to file for a FinCEN Form 107 with the FinCEN which is at the Department of Treasury. The purpose of filing with this agency is to enable them classify your money transfer business.

It is only after you have established the money transfer business that you can then register your business with FinCEN and not before. The registration must not be done later than six months and the aim is to ensure that illegal acts like money laundering are not taking place.

Then comes the part where you will need to set up your transactions with commercial banks that you are comfortable with. An alliance with a bank or several banks is very necessary so that you can carry out your full functions as a business.

If you are however still confused about certain parts of the business, this article will help in clearing any confusion or questions you might have about the money transfer business.

Steps to Starting a Money Transfer Business

1. understand the industry.

The money transfer industry is one that greatly contributes to the economic growth of countries participating in it. The reason for the growth of this industry is due to several factors such as increase in the labour force of the sending countries, increase in the number of migrants as well as the development of the global economy.

According to a report from World Bank, the money sent back by migrants to families in their home countries amount to $441 billion, which is thrice the amount that is being spent on official aid by international non-profit organizations. The cash that flows in through these money transfers constitute over 10 percent of the GDP in more than 25 developing countries.

As at 2014, $583 billion was transferred globally, with the top three money transfer companies dominating the market with more than 1.1 million combined retail outlets across 200 countries. This has led to an imbalance in the money transfer industry as certain countries dominate the receive volumes while certain other countries dominate the send volumes.

The united states of America for instance was responsible for about 22% of the money transferred globally in the year 2015, while India topped the receiving money transfer countries globally at 12%. Even though this industry is heavily dominated by banks and money transfer businesses, digital players have started entering the industry and are poised to disrupt how things are done.

According to a report from the Aite Group, the global revenue from the money transfer industry will grow to about 6% CAGR between the periods of 2006 and 2010. This means that by 2010, the industry will have generated close to $18.3 billion in revenue as compared to the $13 billion it generated in 2004.

The group also predicts that cross border transfers will increase by 8% CAGR between the same periods as well. By the group’s estimate, the remittances globally will amount to $456 billion which is up from $369 billion in 2007. The increase is not only due to new players in the industry, but also increased competition that has been caused by so many players forcing them to expand the range of their products and differentiate their services.

The increase that has been experienced in the money transfer industry is one that has been fuelled by the increase in demand from migrants.

This has caused new entrants into the market with smaller companies making use of new technology to compete with the already established companies and their traditionally high costs, limited payment systems as well as limited distribution methods.

The World Bank, United Nations and the G8 countries have also strived to make money transferring become more common and transparent, thereby causing an increase in the industry amongst the players. The growth that has been experienced by the money transfer industry cannot be pinned to just the increasing demand from migrants or increase in the number of players, as the internet has played a huge role as well.

In the early 2000s, only about 27.6% of households has access to the internet; by 2011, this number jumped to 74.9%, which was caused by an increase in the ownership of smart phones, as nearly a quarter of the global population now own one.

The top three countries in 2014 that are on the receiving end of the money transfer industry are India, China and the Philippines , and these positions haven’t changed in 2016. Asia as a continent is the biggest recipient especially as migrants from China and india sent 0 billion back to their home countries as at 2012.

According to the World Bank as at 2015, global money transfer exceeded $601 billion. Out of this amount, developing countries got about $441 billion officially as it is believed that this is actually larger because a number of formal and informal channels that aren’t being recorded are used.

2. Conduct Market Research and Feasibility Studies

  • Demographics and Psychographics

The demographic and psychographic composition of those that require the services of a money transfer business include migrants from Asian, African and Middle Eastern countries working in the United States of America. According to statistics, more male migrants, from young adult to middle aged are mostly the ones who are involved in sending money back to their home countries.

This does not however exclude nationals from the United States of America as well; the money transfer business is not only done internationally but nationally as well, therefore making it an all-encompassing business.

3. Decide Which Niche to Concentrate On

The money transfer business is one where you help two parties transmit a certain amount of money and it is an ideal business if you are looking for a lucrative business to start up because money transactions happens daily. There really aren’t many niches in the industry as players are mostly concerned with privacy, data security, ease of transactions as well as other factors.

However, due to the evolvement of the industry and the financial industry at large, more niches are opening up as new players are looking toward these sort of niches such as;

  • Digital transfer
  • Cyrptocurrency
  • Money transfer services

The Level of Competition in the Industry

The level of competition in the money transfer industry has no relationship whatsoever to the area where the business is located because a money transfer business can operate from any part of the world via physical or virtual location, or even from both.

This is not to however say that any player can get into the industry and compete with already established players. The big players in the industry have a lot of advantage as their services are spread in strategic locations across the country; even as they have acquired the trust and confidence of their clients.

To be able to compete effectively with these big players, new operators are going digital and offering their services mostly via the internet. This is advantageous because almost every country in the world is connected to the internet and more than a quarter of the world’s population has a smart phone which allows them to carry out transactions anywhere in the world.

4. Know Your Major Competitors in the Industry

Every industry has brands that are well known due to a number of factors such as how long they have been in business, their publicity or advertising strategies, how huge they are and several other important factors, and a money transfer business is no different.

Therefore some of the leading money transfer businesses both in the United States of America and around the globe are;

  • Western Union Company
  • MoneyGram International Inc (MGI)
  • Transferwise
  • Currencyfair
  • World Remit

Economic Analysis

The money transfer business is one that involves the offering of a service by two parties – where one party sends money to a beneficiary somewhere else using a platform. The service can either be done locally or between two or more countries.

To start this kind of business, you would need to create a business plan so that you have a clear vision of what your business would look like and how the flow of funds will work. You should realize that when running this business that every single penny you make must be accounted for, therefore you must be familiar with every aspect of the business.

One of the major issues that this industry faces is the that of compliance, which is why regulators globally are advocating for players into the industry to adopt platforms that are not only secure and robust but compliant, so as to effectively enforce proper procedures such as KYC (Know Your Customers) and block list checks against beneficiaries as well as remitters in order to efficiently track all transactions and the information attached.

Another reason why automated remittance platforms are seriously encouraged by the government is because such platforms make use of the latest technology so as to not only improve transaction speed but its efficiency as well.

These platforms can then be used to conduct the required checks and also provide the needed information to the correct delivery agent. The platforms also store all the relevant identification information as well as enhance customer service by ensuring that critical business information is made available instantly.

Also, these automated platforms can help provide financial information that is accurate about the money transfer business and the profit or loss incurred per transaction. It is also useful for auditing and other compliance purposes.

5. Decide Whether to Buy a Franchise or Start from Scratch

How you decide to start your business depends on the vision and goals you had in mind for the business. Starting your business from scratch versus buying a franchise comes with its own pros and cons; it should however be noted that the money transfer business does not operate via franchise and the closest thing to that is being an affiliate.

Starting your business from scratch means that you are in control of your business and are able to determine how best to achieve your goals and objectives. You can also know what strategies aren’t working and have them modified or removed to be able to make your business achieve the level of success you want for it.

6. Know the Possible Threats and Challenges You Will Face

Every business when established newly is faced with threats and challenges and the money transfer business is not different. Therefore, if you are going to start this business, bear in mind that there are several challenges you are going to face, and how you address these challenges will determine the success of failure of your business.

Some of the threats and challenges that you are going to face are; arrival of a competitor into the industry, unfavorable and stringent government and industry policies and the downturn of the global economy.

7. Choose the Most Suitable Legal Entity (LLC, C Corp, S Corp)

The moment that you decide to turn your business idea into reality is the moment you would need to decide on what kind of legal entity to choose for your business. Even though there are 4 basic types of legal entities in the United States, but the legal entity you would choose must take the industry you will be operating in into consideration.

This means that the legal entity you should choose for your money transfer business should take into consideration; protection of your assets, tax issues, how to take money out of the company, your personal responsibility should your business lose money as well as estate planning. Also, the legal structure you finally choose will affect how you open your business legally.

The good thing about a legal entity is that once you find out that the needs of your business can no longer be met by your legal entity, you are free to change it.  It is however beneficial if you have basic knowledge of business laws as it will be highly beneficial to your business or you can engage the services of a law attorney to help guide you on what is best for your business.

8. Choose a Catchy Business Name

Choosing the right name for your money transfer business is very important because it would portray the kind of business you are going into. Therefore, if you are considering some unique and catchy names for your money transfer business, here are some names you can choose from;

  • Transferpay International
  • Currency Wise International
  • Pennywise International
  • Cash Central Inc
  • Payable International

9. Discuss with an Agent to Know the Best Insurance Policies for You

Having insurance is very important and for a business as sensitive as a money transfer business, it is very vital that you buy an insurance policy that would protect you from any form of liability. Knowing the right insurance policies to choose from can be quite tasking, which is why it is necessary to approach an insurance agent or broker to advise you on which policies you would need to buy for your business.

Some of the basic insurance policies that you would need to consider purchasing if you intend to start your money transfer business in the United States of America are;

  • General Insurance
  • Liability insurance
  • Workers’ Compensation Insurance
  • Health Insurance
  • Errors and Omission Insurance
  • Payment Protection Insurance
  • Data Breach Insurance

10. Protect your Intellectual Property With Trademark, Copyrights, Patents

While the money transfer business is one that is very sensitive and requires a solid and secure database to protect the information of clients, it is however not a business that requires getting an intellectual property protection. This is due to the fact that this kind of business is a service based business that does not require inventions of any sort.

However, certain money transfer businesses have overtime applied for intellectual property protection for their company logo, slogan or jingle, and if you consider this as a priority, you can do yours as well, especially your logo or company name.

11. Get the Necessary Professional Certification

You would not need a professional certification in order to start a money transfer business. However, there are certain professionals you would need to have on board in your organization if you intend to run a standard money transfer business.

A compliance officer is very necessary to boost the profile of your business and there are certain certifications that must be taken by the compliance officer. Some of the certifications that a compliance officer must have include;

  • Certified Anti-Money Laundering Specialist (CAMS)

The more certifications the compliance officer possesses, the easier it is for you to legally transact your business.

12. Get the Necessary Legal Documents You Need to Operate

The money transfer business is one that is very serious and sensitive, therefore certain documentations must be in place before the business can be started in the United States of America. However, it is necessary to point out that no business can be effectively run without proper documentations in the United States of America.

Some of the basic legal documents that you are expected to have in place if you want to legally run your money transfer business in the United States of America are;

  • Certificate of Incorporation
  • Operating Agreement
  • Business License and Certification
  • Business Plan
  • Non Disclosure Agreement
  • Insurance Policy
  • Employment Agreement
  • Money Services Business Application form
  • Money transferring license
  • FinCEN Form 107
  • Online terms of use
  • Online Privacy Policy Document

13. Raise the Needed Startup Capital

The money transfer business just like any other business, would need certain amount of capital from you. While seeking for start-up capital for a business is not an easy affair, it is very important that you have a good business plan in place that will help you convince your banks, investors and friends to invest in your business.

Some of the options that you might need to explore when sourcing for start-up capital for your money transfer business include;

  • Raising money from personal savings, sale of stock or properties
  • Raising money from business partners
  • Sourcing for soft loans from family members and friends
  • Pitching your business idea to angel investors for a loan
  • Applying for Loan from your Bank

14. Choose a Suitable Location for your Business

The money transfer business is one that can be run from home or from the internet. Whether you choose the traditional brick and mortar building or the internet to run your business, a suitable location is very important to the success and growth of your money transfer business.

One factor that would come to bear greatly on your location issue is the scale of the business you intend to run. If you are a bit constrained by budget, then you might need to choose a location that would not add more financial strain to you.

If you carefully study the money transfer business, you would see that the popular and dominant industry players operate from both a physical location as well as from the internet in order to capture a large share of the market.

The location where you choose to locate your physical offices must be strategic; while it must be close to your banks, it must also not be far from your clients. In the money transfer business, most of the clients are migrants who want to send money to relatives or loved ones in their home countries, so it would be unwise to locate it far from where a lot of migrants live or work.

If you indeed intend to locate your business far away, a competitor might seize this advantage and use it to get a huge share of the target market.

While your physical location must be conspicuous and easily accessible, your website which should be your virtual office should also be as well. Clients who need to conduct transactions via your website shouldn’t have to experience difficulties, insecure website or downtime.

This is why you should search for a good web host and developer to ensure that you offer your clients a safe place to carry out secure transactions.

15. Hire Employees for your Technical and Manpower Needs

Due to the fact that the money transfer business is a licensed one, there are certain paths you would need to take to be able to run your business successfully in the United States of America. You could decide to follow the affiliate, correspondent, correspondent/ISO, authorized delegate, licensed or banking agent route.

There are also several players in the business such as the sender, the sender’s bank, beneficiary, beneficiary’s bank, money transfer operator (sending side), money transfer operator bank (sending side), correspondent bank (sending side) and money transfer operator/bank (receiving side).

In order to fully set up and run your money transfer business, you would need basic office supplies such as computers, printers, phones and software (security, customer and transfer software) to enable you run a business that is reliable and trustworthy for your clients.

As regards your website, you will need to create a firewall so that hackers do not hack into your database and steal customers’ information as this could make your money transfer business to quickly lose credibility and eventually fail.

In employing the right people to work in your money transfer business, you would need to conduct security and background checks so as to not employ criminals or those with a bad financial history.

The business structure that you would build for your money transfer business are; the chief executive officer, the admin and human resources manager, accountant, customer care officer for both online and offline inquiries, marketing officer, ethical hackers, cleaner, security guard.

The number of people you would need to employ in order to run a successful money transfer business that is of medium scale is at least 10 people.

The Service Delivery Process of the Business

The money transfer business is one that includes several types of operators to be able to function effectively and this includes banks and money transfer operators. For a service to be delivered well, the remitter of cash usually goes to a physical location where he or she hands over cash to a money transfer operator teller.

The money transfer operator will have agreed with the agent (a bank) as to the exchange rate as well as any additional charges that will be incurred during the transaction and these charges are passed on to the remitter before the money can be sent to the beneficiary in another country.

The remitter is given a receipt showing the details of the transaction which will include who the beneficiary is and how much will be given.

It is only after this that the money is deposited by the money transfer operator into its bank account and when it has reached a certain amount, make a transfer to the delivery agent in the destination country. This arrangement which depends on the agreement between the money transfer operator and delivery agent can be daily, weekly or monthly.

Once instructions have been received from the money transfer operator, the delivery agent then delivers the money to the beneficiary via the agent’s physical location. A commission is usually charged by the delivery agent for this service. This cycle is usually referred to as a transaction.

16. Write a Marketing Plan Packed with ideas & Strategies

The money transfer industry is one that is not only stiff with competition but also filled with dominant players as well; this is why you must ensure that all is in place before you proceed to market your business to your potential clients.

Because marketing not only helps generate revenue for your business but equally increases awareness for the business; it is important that you conduct a market survey that will help you identify your target market as well as ways to penetrate the market using certain strategies.

Conducting a market survey will also help you study the strengths and weaknesses of your competitors and then help you develop strategies that you can use to compete with them and get a huge share of the target market.

The result of your market survey would help you determine the right marketing strategies that would be effective for your business. It is also from your market survey that you would determine the budget that you will need to market your business.

The internet has made it possible these days to reach customers from far and wide and so combined with physical form of marketing, any enterprising entrepreneur can achieve all its corporate goals and objectives. Therefore some of the platforms you would need to market our money transfer business are;

  • Ensure you introduce your business to stakeholders in the industry by having your marketing team approach corporate organizations and international businesses with letters and brochures listing the benefits of your money transfer business.
  • Ensure that you place advertisements in newspapers, business and money related magazines, as well as on radio and television stations.
  • Ensure that your business is listed in yellow pages as well as on online directories.
  • Empower your marketing executives to engage in physical and direct marketing.
  • Use your website as well as social media platforms such as Linkedin, Facebook, Twitter, and Google Plus to vigorously market and advertise your business.
  • Place billboards in strategic locations in order to enable your target market be aware of your money transfer business

17. Develop Strategies to Boost Brand Awareness and Create a Corporate Identity

If you are serious about starting your money transfer business, then you should be ready to engage in activities that would promote your brand and create a corporate identity for you. Boosting of awareness is what all companies engage in no matter how long they have been in business, because the more you publicize your business, the more you attract new customers and retain already existing customers.

Because the money transfer business is majorly an international kind of business, you would need to understand the international market when creating the necessary strategies for promoting your business.

The importance of publicity has made it imperative for businesses to get a brand consultant that understands the national and international market and can therefore draft the right strategies that would boost the awareness of the brand.

The money transfer business is one that has a lot of competition and so it is absolutely necessary to create the best strategies that would help the business stand out and be able to compete favorably against its competitors. Below therefore are the platforms that you can leverage on to boost your brand and communicate the corporate identity of your business;

  • Ensure that you leverage on social media platforms such as Facebook, Instagram, YouTube, Twitter to promote your money transfer business
  • Place adverts in popular websites and blogs
  • Ensure that your website is search engine optimized so that it can appear tops in search engines when clients are looking for a money transfer business to use
  • Hand out handbills and business cards and paste fliers in strategic locations
  • Set up branches in countries where you are likely to have enough potential clients and carry out adverts there as well
  • Use your official website to advertise your business

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Business Pro Planner

How to Start a Money Transfer Business: Step-by-Step Guide!

Envisioning a world where transferring money across borders is as easy as clicking. This is not a distant dream but today’s reality in the digital age. In today’s digital age, the concept of how to start a money transfer business has become more than just a financial venture, It’s a bridge connecting global economies.

The journey of starting a money transfer business has evolved from traditional methods to innovative digital money transfer services. The rise of this industry isn’t just about technology, it’s about connecting lives and fueling economies. With each transaction, there’s a story of someone supporting a loved one or a business expanding its reach.

As we explore this thriving sector, we will uncover the essentials of licensing, compliance, and business setup. These are more than just regulatory hurdles. They are stepping stones to building a trusted and successful venture. fer business. Now, let’s explore this realm where fintech ventures address global problems and generate opportunities for both consumers and entrepreneurs.

Table of Contents

Mapping the $930 Billion Money Transfer Industry

The global remittance space is undergoing tremendous growth, expected to reach a staggering $930 billion by 2026 according to World Bank estimates. Driving this expansion is the growing migrant workforce seeking to support families internationally through convenient money transfer channels.

Key trends like migration, globalization, digitization, and increasing financial inclusion are catalysts for the rising cross-border money flows. We examine the market dynamics powering this expansion.

Navigating the Spectrum of Money Transfer Models

Navigating the Spectrum of Money Transfer Models

From traditional agents to emerging cryptocurrency platforms, transmitters now integrate various transfer modalities to facilitate affordable convenience. We outline prevalent structures like bank-centric wire transfers, online platforms, mobile apps, and peer-to-peer (P2P) networks. Underpin the global conveyance infrastructure today, weighing their strengths and weaknesses.

What Drives Money Transfer Costs and Friction

While innovation aims to minimize fees, pricing pressure persists as a barrier for many migrants. Variables like forex fluctuations, provider margins, and licensing overheads contribute to costs frequently amounting to 7% of send amounts. New entrants must balance affordability and profitability concerns amidst structural cost drivers. As newcomers enter this arena, understanding these variables is vital to stand out.

Understanding Compliance Requirements

Navigating the compliance landscape is a critical step in establishing a money transfer business. Before finalizing services, analyzing state-level expectations across bond mandates, capital thresholds, reporting, and application timelines is imperative.

Key Points:

  • Researching federal and state regulatory frameworks to ensure your business aligns with legal standards.
  • The pivotal role of obtaining a money transmitter license is a non-negotiable aspect of legal operation.
  • Outlining essential prerequisites such as net worth requirements and surety bonds.
  • A detailed look at the application procedure, demystifying processing times, and documentation intricacies.

Crafting a Strategic Business Plan

A well-crafted business plan is more than a document; it’s a strategic compass guiding your money transfer business toward industry success. It serves as a strategic plan that directs every facet of your company’s path, not just a document. It’s the plan that deftly combines your vision with reality. Laying the groundwork for an enterprise that speaks to both the modern financial services industry and the digital era.

  • Breaking down the essential components of a business plan: from the executive summary to the management team.
  • The significance of thorough market research in understanding the digital remittance market and identifying target demographics.
  • Strategies for establishing competitive pricing and navigating the complexities of regulatory compliance.
  • Practical advice on financial planning and risk assessment, crucial for sustaining and growing in the fintech venture.

Structuring Your Money Services Business

Choosing the right business structure is a pivotal decision in the journey of setting up a money transfer business . It’s about aligning your business goals with legal and financial frameworks.

  • Deciding on the business entity: Partnerships, limited liability companies (LLC), corporations, etc., and understanding their implications.
  • Navigating taxation policies, registration formalities, and business registration requirements with relevant authorities, including the U.S. Treasury Department.
  • Reviewing capital requirements, exploring sources of investment, and formulating an investment strategy.
  • Planning the organizational hierarchy and reporting structures to optimize business operations.

Establishing a Strong Market Position

Gaining visibility amidst veterans like Western Union requires crisp messaging rooted in customer insights. We analyze your niche potential across retail, business, and program remittance segments to shape differentiated propositions.

  • Evaluating the Competitive Landscape: Assess offerings from global and regional players through dimensions like transfer modes, corridor coverage, pricing models, and target groups to identify whitespace opportunities.
  • Sizing Market Potential: Analyze World Bank migration data and segment flow patterns to quantify addressable consumers and business partners in key send-receive corridors.
  • Crafting Value Propositions: Interview customer panels and journey map needs of prime prospects to shape messaging conveying unique strengths over substitutes.
  • Building Partnership Networks: Explore strategic tie-ups with post offices, mobile wallets, banks, and SMB aggregators as a cost-effective consumer acquisition strategy.
  • Detailing promotional schemes and partnerships : Plan out promotional activities and explore partnerships that can enhance your visibility and credibility. This might include collaborations with local businesses, financial institutions, or technology providers in the financial technology sector.
  • Deploying Digital Campaigns: To reach your target audience, develop a thorough digital marketing strategy that makes use of social media, content marketing, and SEO. Utilize marketing strategies that align with the latest trends in the digital age, ensuring your services are visible to those looking for digital money transfer solutions.

Using the above model, you may create outreach plans and positioning strategies that are specific to the target segments and proposition pillars of your endeavor.

Architecting Robust Operational Capabilities

Before accepting first transfers, designing an end-to-end process flow spanning compliance, payments infrastructure, and customer experience is vital. We provide actionable advice on:

  • Selecting Banking and Technology Partners: Assess leading payment rails and core banking providers that enable reliable global coverage. Consider platform capabilities, i ntegration mechanisms, and compliance-centric KYC/AML procedures.
  • Modeling Process Workflows: Map approval protocols, transfer steps, reconciliation, and settlements outside core systems.
  • Masking Infrastructure Costs: Size up expenditure across talent, licensing, banking, software, security, and administration to project realistic overheads.
  • Installing Security Safeguards: Implement layered defenses spanning perimeter, network, application, data, and physical realms to continually manage risks.

How to Start a Money Transfer Business

In wrapping up, we have navigated the intricate licensing pathway and business setup essentials for launching a successful money transfer business. This journey, while demanding, opens doors to the vast and ever-expanding fintech sector.

The digital age has revolutionized how we handle money, making services like online money transfers not just convenient but essential. For aspiring entrepreneurs, the digital remittance market offers immense potential. It’s a realm where innovative marketing strategies and cutting-edge technology converge, creating opportunities for substantial growth and success.

Let’s draw inspiration from the success stories within this industry. These narratives aren’t just tales of triumph but are testaments to the power of entrepreneurial spirit, resilience, and strategic business pro-planning . They encourage risk-taking and innovation, essential ingredients for success in the financial technology world.

As you embark on this venture, remember that the journey of establishing a money services organization or a remittance service provider is not just about navigating regulatory requirements or securing a money transmitter license. It’s about finding a place in a fast-paced field and having a significant influence on the financial sector.

Asif Saeed

Muhammad Asif Saeed has extensive experience in commerce and finance. Specifically, He holds a Bachelor of Commerce degree specializing in Accounts and Finance and an MBA focusing on Marketing. These qualifications underpin his understanding of business dynamics and financial strategies.

With an impressive 20-year career in Pakistan’s textile sector, including roles at Masood Textile (MTM) and Sadaqat Limited, excelling in business & financial management. His expertise in financial and business management is further evidenced by his authoritative articles on complex finance and business operation topics for various renowned websites including businessproplanner.com,businesprotips.com,distinctionbetween.com, trueqube.com, and bruitly.com, demonstrating his comprehensive knowledge and professional expertise in the field.

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How to start a money remittance or money transfer business

Posted on December 11, 2023

How to start a money remittance or money transfer business

Starting a remittance or money transfer business is a venture that requires careful planning, adherence to regulatory frameworks, and strategic partnerships. In this article, we explore the concepts of money remittance and transfer, examining various types of remittance services. Additionally, we offer a guide outlining the step-by-step process to establish a successful remittance or money transfer business.

What is money remittance?

What is a money transfer, how remittance works, 1. bank transfer:, 2. wire transfer:, 3. in-person transfer:, 1. through a bank or financial institution:, 2. through a specialised money transfer company:, 3. through a payment app:, 4. to the receiver’s phone:, 1. traditional brick-and-mortar services:, 2. online money transfer platforms:, 3. mobile money services:, 4. peer-to-peer (p2p) payment platforms:, 5. cryptocurrency-based remittance services:, traditional brick-and-mortar remittance services, online money remittance businesses, the international money transfer industry overview, money remittance in africa, 1. define your usp and target audience:, 2. prepare all required documents and obtain special registration or license, 3. prepare all processes, including compliance:, 4. open correspondent bank accounts:, 5. set your it system or core banking software:, 6. make partnerships with financial institutions:, 7. make required integrations with your main partners:.

Money remittance involves sending money from one location to another, typically across borders, to meet financial needs or fulfil payment obligations. This financial service is vital for individuals who must send funds to family members, friends, or others in different regions or countries. Money remittance can occur through various channels, such as banks, dedicated remittance providers, online platforms, or mobile applications.

The sender initiates the transfer by providing necessary details about the recipient and selecting the preferred transfer method. The recipient can access the transferred funds through local financial institutions or designated payout locations. Money remittance is crucial in supporting global financial connectivity and addressing the diverse financial requirements of individuals and businesses worldwide.

These services contribute to financial inclusion by providing accessible and efficient channels for individuals to send and receive money globally, overcoming geographical barriers and enhancing overall economic well-being.

A money transfer refers to moving funds from one individual or entity to another. This financial transaction can occur through various channels, including banks, online platforms, money transfer services, or traditional methods. Money transfers are commonly utilised for diverse purposes, such as sending funds to family members, making payments, conducting business transactions, or meeting financial needs across borders.

The process typically begins with a sender initiating the transfer, specifying the recipient, and selecting a preferred transfer method, such as wire transfers, online transfers, mobile payments, or remittance services. The term ‘money transfer’ also encompasses credit/debit card transfers, where funds move from one card to another credit/debit card, a bank account, or a merchant.

Remittance is a financial process that enables the transfer of money from one location to another. The sender initiates the transaction through a remittance service provider, a traditional brick-and-mortar agency, an online platform, or a mobile application. The sender provides necessary details, such as the recipient’s name, location, and transfer amount.

The remittance service processes the transaction, converting funds into the desired currency if necessary and transfers the money to the recipient. The recipient can then collect the funds through various channels, including cash pickup points, bank accounts, mobile wallets, or even opt for home delivery, depending on the chosen service and the options provided by the remittance provider.

The entire process is facilitated by a network of financial institutions and payment service providers to ensure a secure and efficient transfer of funds across borders.

Forms of money transfers

What are the types of money transfers?

Easily facilitated through online banking or apps, bank transfers are common. In the UK, Bacs, CHAPS, or Faster Payments, and in the EEA, SEPA payments support both one-off and regular transfers.

Ideal for international transfers, wire transfers move money between two unlinked bank accounts, with the bank serving as an intermediary.

Specialised money transfer services like Western Union facilitate in-person transactions. This method accommodates recipients without bank accounts, allowing them to collect funds in cash at a nearby agent location.

How can money remittance be executed?

Money remittance can be executed through various methods, providing consumers with diverse options to suit their preferences:

Funds can be transferred from the sender’s bank account to another using online banking, digital services, a banking app, or visiting a branch. Essential details include the recipient’s account name, sort code, and account number. Customers may need the recipient’s IBAN or SWIFT/BIC code for international transfers.

Companies like Western Union offer multiple methods for transferring money within many countries. Customers can choose between online transfers or visiting an agent’s location for an in-person transaction. Depending on the transfer type, customers will need the recipient’s details and possibly a government-issued ID for verification, ensuring a swift and secure delivery.

Remittance can be provided through a payment app for convenient on-the-go transfers. Customers can seamlessly send money directly to a loved one’s bank account using their debit or credit card. Alternatively, funds can be transferred for pickup at a local or international location.

Money can be sent directly to their phone to provide the recipient with immediate access to funds. Depending on their location and mobile operator, funds can be directed to the recipient’s mobile wallet, allowing for instant spending.

Types of money transfer or remittance businesses

Money transfer or remittance businesses encompass various types, each tailored to meet individuals’ and businesses’ specific needs and preferences. These include:

Operating through physical locations such as banks or dedicated remittance centres, these services allow customers to send money in person.

These platforms have gained popularity, enabling users to initiate transactions through web-based interfaces or mobile applications, providing convenience and accessibility.

Leveraging mobile phone networks, these services facilitate transfers, particularly in regions with limited access to traditional banking.

Individuals can send funds directly to each other using digital wallets or bank accounts through these platforms.

Utilising blockchain technology for secure and decentralised transactions, these services offer an alternative to traditional methods.

The diverse landscape of money transfer businesses reflects the financial services sector’s evolving preferences and technological advancements.

Traditional brick-and-mortar remittance services have served as the cornerstone of cross-border financial transactions for an extended period. These physical establishments, commonly situated in local communities, serve as a familiar and accessible channel for individuals to send and receive money. Customers typically visit these locations to initiate transactions, relying on face-to-face interactions with service agents. Renowned for their reliability and trustworthiness, these establishments offer a comforting in-person experience, especially for those less familiar with digital transactions. Although lacking the convenience of online platforms, brick-and-mortar remittance services remain indispensable in catering to populations with limited access to technology or those who prefer the tangible and personal nature of in-person transactions.

Online money remittance businesses have revolutionised the financial landscape, offering individuals a convenient and efficient way to send money globally. These digital platforms utilise web-based interfaces or mobile applications, enabling users to initiate transactions from the comfort of their homes or on the go. With secure and streamlined processes, online remittance services provide speed and accessibility, diminishing the reliance on traditional brick-and-mortar methods. Users can fund transfers using various payment options, including bank accounts, credit cards, or digital wallets. Furthermore, real-time tracking features empower senders and recipients to monitor the status of their transactions. The growth of online money remittance businesses underscores the industry’s commitment to leveraging technology for enhanced financial inclusion and seamless cross-border transactions.

The international money transfer industry is pivotal in facilitating global financial transactions and fostering connections among individuals, businesses, and economies across borders. Technological advancements have significantly reduced traditional barriers, enabling faster, more accessible, cost-effective remittance services.

As of 2020, the global remittance market was valued at $701.93 billion , and it is expected to reach $1,227.22 billion by 2030, projecting a Compound Annual Growth Rate (CAGR) of 5.7% from 2021 to 2030. Major players in the remittance market include Bank of America, Citigroup, JPMorgan Chase & Co., MoneyGram International, RIA Financial Services, Wise, UAE Exchange, Wells Fargo, Western Union, and XOOM. These players have implemented diverse strategies to strengthen their market presence, such as expanding product portfolios, engaging in mergers and acquisitions, forming agreements, extending geographical reach, and fostering collaborations.

Money remittance in Africa is experiencing significant growth, marked by the emergence of numerous companies eager to provide remittance services in this vibrant and dynamic region. Remittances play a crucial role in Africa, with migrants living and working abroad frequently sending money back to support their loved ones.

According to the latest World Bank Migration and Development report , Sub-Saharan Africa received an estimated influx of US$49 billion in remittances in 2021. With a substantial diaspora population, Nigeria leads in remittance inflows, followed by Ghana, Kenya, and Senegal. Conversely, South Africa is the largest sender of remittances to other African nations.

Companies aiming to start their money remittance or mo=oney transfer business are seeking comprehensive solutions that encompass core banking software , licensing , or special MSB registration to facilitate these services. Contact Advapay to discover what we can provide for companies looking to offer remittance services to Africa.

What you need to start a digital money remittance or money transfer business

Defining your Unique Selling Proposition (USP) and identifying your target audience are crucial initial steps before starting money remittance business. Your USP distinguishes your service from others, and understanding the specific demographic you aim to serve will shape your business strategy.

Prepare all necessary legal and regulatory compliance documents, including business registration documents, identification proofs, financial statements, and any other paperwork required by regulatory authorities in the countries where you intend to operate.

Navigate the regulatory landscape by obtaining the necessary registrations or licenses to operate your remittance business. Compliance with local and international regulations is crucial to establishing the legitimacy and credibility of your operation. Alternatively, you can enlist the assistance of companies like Advapay to facilitate the licensing process. Contact us to learn how we can support your business further.

Develop a robust framework that includes stringent anti-money laundering (AML) and Know Your Customer (KYC) procedures in alignment with regulatory guidelines. Establishing a solid foundation in compliance is essential for ensuring the security of transactions and building trust among users. Consider leveraging compliance-as-a-service, which provides remote and outsourced compliance services by professionals according to regulatory requirements.

The next step to start money remittance business is to ensure the smooth movement of funds by establishing correspondent bank accounts. Select reputable banking or financial services partners that align with your business goals. Transparent communication is key to building a strong financial relationship and ensuring the efficient flow of transactions.

Invest in a secure, efficient IT system or core banking software like Macrobank . This system will be the backbone of your remittance operations, covering transaction processing, customer management, and data security. Additionally, consider implementing white-label mobile banking or web banking applications to deliver an exceptional experience to your customers.

Forge strategic partnerships with financial institutions to expand your remittance network. Collaborate with banks, credit unions, remittance providers, or other financial entities to facilitate smoother transactions and extend the reach of your services.

Integrate your core banking system with key partners, including banks, payment gateways, or other financial service providers. Seamless integrations ensure interoperability and create a streamlined flow of funds between your remittance company and partnering entities. Check our BaaS-offering .

Conclusion:

In conclusion, starting a money remittance or money transfer business demands a comprehensive approach that integrates strategic planning, regulatory compliance, and a robust technological infrastructure. By defining your unique value proposition, securing the necessary licenses, prioritising compliance, and establishing crucial partnerships and integrations, you can position your remittance business for success. This guide serves as a roadmap for entrepreneurs seeking to contribute to the global financial ecosystem while addressing the needs of their target audience.

Advapay at stake:

How can Advapay can assist you in launching a money remittance or money transfer business?

• Assistance in EMI/PI licencing in the EEA/UK • Registration of MSB company in Canada • Delivery of a comprehensive Core banking system encompassing back-office and white-label applications for end-users • Assistance in payment infrastructure development • BaaS-solutions in collaboration with our partners – EEA/UK licenced EMIs and PIs

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How to Start a Remittance Business: A Step-by-Step Guide for Beginners

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As digital economies flourish, the global remittance market is experiencing unprecedented growth, projected to reach $930 billion by 2026 . This surge underscores the lucrative opportunity for entrepreneurs interested in starting a remittance service business . In this article, we'll walk you through a detailed nine-step checklist that covers everything from market research to regulatory compliance, helping you launch a successful digital money transfer service that offers low fees and fast transactions.

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  • How to Develop a Business Plan for Remittance Services: Key Steps
  • Analyze market needs
  • Design business model
  • Ensure legal compliance
  • Develop required technology
  • Establish key partnerships
  • Secure necessary funds
  • Build brand identity
  • Set up operations
  • Implement feedback loops

9-Steps To Start a Business

Before launching your business, it's essential to systematically approach each step to ensure that all aspects are thoroughly considered and adequately prepared. From market research to regulatory compliance and operational setup, each phase plays a critical role in setting a solid foundation for your business.

Step Description Average Time Average Cost (USD)
1. Market Research Identify target demographics and assess competitor services and customer needs in the remittance industry. 3 months $20,000
2. Business Modeling Develop a scalable business model outlining service offerings, pricing, and revenue strategies. 2 months $15,000
3. Regulatory Compliance Secure necessary permits and understand relevant international financial laws and regulations. 6 months $30,000
4. Technology Development Create secure and efficient digital platforms with robust cybersecurity measures. 8 months $100,000
5. Strategic Partnerships Establish partnerships with financial entities to enhance service reach and exchange rates. 4 months $25,000
6. Funding Acquisition Prepare financial projections and a pitch deck to secure investment from venture capitalists or via crowdfunding. 5 months $15,000
7. Branding and Marketing Develop a brand identity and launch campaigns highlighting the benefits of your service. 3 months $30,000
8. Operational Setup Set up operational infrastructure including support centers and compliance teams. 2 months $50,000
9. Continuous Improvement Implement feedback mechanisms and update technology regularly. Ongoing Variable
33 months $285,000

Market Research

Market research is the foundational step for anyone considering starting a remittance service business . This stage involves a meticulous analysis to identify who will use your service, what needs it fulfills, and how it stacks up against existing competitors. The primary goal is to explore niche opportunities that your digital remittance solutions can exploit, especially focusing on fees, transfer speeds, accessibility, and reliability.

To begin, assess the demographic characteristics of potential customers, including their geographic locations, average income levels, and reasons for sending money abroad. These insights will guide the development of tailored services that resonate with specific user needs. Understanding the competitive landscape is equally crucial. Investigate the market share, service offerings, pricing structures, and technological innovations of current players in the international money transfer industry.

One must not overlook the identification of gaps in the current market. Many existing services may fall short in areas such as speed of transfer, user experience, cost-effectiveness, or reliability. By pinpointing these deficiencies, your remittance service can be strategically positioned to offer superior solutions and capture a significant market segment.

Key Tips for Effective Market Research

  • Utilize both quantitative and qualitative research methods to gather comprehensive data. Surveys, focus groups, and interviews can provide deep insights into customer motivations and dissatisfaction points.
  • Keep an eye on technological trends that could impact the remittance industry, such as blockchain and cryptocurrency, which are redefining the speed and security of transactions.
  • Analyze regulatory landscapes across different jurisdictions, as these will affect operational capabilities and could serve as either barriers or enablers in your market entry strategy.

Finally, compile your findings into a remittance service business plan that includes detailed customer profiles, competitor analysis, and a clear identification of market gaps. This document will serve as a roadmap for your business model and subsequent steps in launching your digital remittance service .

Remittance Services Business Plan Get Template

Business Modeling

Developing a scalable business model is a critical step in starting a remittance service business. It involves a careful articulation of service offerings, pricing structure, revenue streams, and a compelling value proposition. In the competitive sphere of digital remittance solutions, the right model can distinguish your service from others.

Begin by outlining the service offerings . Are you focusing on specific geographic corridors or aiming for a global reach? What unique features could make your remittance services appealing, such as real-time tracking or multi-currency support? Understanding your target market’s needs will guide these decisions.

For the pricing structure , it's essential to remain transparent and competitive. Consider incorporating a mix of transaction fees, currency exchange margins, and perhaps even subscription models. This diversity in revenue streams can attract different user segments and stabilize income flow, especially important in fluctuating markets.

Revenue streams need careful thought; they underpin the financial health of the business. Transaction fees are straightforward, but partnering with local financial institutions could also open revenue paths through bespoke services or co-branded products. Additionally, consider the potential of data monetization, respecting customer privacy and regional regulations.

The value proposition of your remittance services must resonate well with your potential customers. Is it cost efficiency, user experience, speed, or reliability? Highlighting these aspects will make your services more attractive to users regularly needing to send money abroad.

Essential Tips for Effective Business Modeling in Remittance Services:

  • Analyze competitor pricing and service models thoroughly to identify gaps and opportunities in the market.
  • Test different pricing models on a small scale before a full rollout to gauge customer reaction and adjust accordingly.
  • Ensure scalability from the outset; consider how the business model will handle growth, from increased transactions to potential expansions into new markets.

To conclude the business modeling phase, all these elements must be aligned with the overarching goal of delivering a financial remittance service that meets the market demand, adheres to regulations, and remains financially viable over time. Regular review and adjustment based on market feedback and financial performance will help refine the model for long-term success.

Regulatory Compliance

In establishing a digital remittance service, regulatory compliance is non-negotiable and intricate. This phase is fundamental as it involves securing every necessary permit and license to operate legally across various jurisdictions. Comprehending and adhering to international financial laws, anti-money laundering (AML) regulations, and Know Your Customer (KYC) policies are crucial to mitigate legal risks and ensure smooth business operations.

To commence, you'll need to identify the specific requirements for a money transfer business license in the countries where you plan to operate. Laws vary significantly by region and country, making it imperative to conduct thorough research or consult with legal experts in each area. Ensuring your business meets all local and international standards is essential for legal operation and building trust with customers and partners.

Key Tips for Navigating Regulatory Compliance

  • Invest in expert legal counsel early to navigate the diverse compliance landscape effectively.
  • Stay updated on changes in regulations through regular training and compliance newsletters.
  • Implement robust systems for AML and KYC to automate and streamline compliance checks.

It's also pivotal to incorporate compliance into the core of your business processes. AML compliance for remittances not only involves setting up systems that monitor and report suspicious activity but also embedding compliance practices into the customer onboarding process. Your technology must be capable of carrying out thorough background checks and maintaining records necessary for regulatory audits.

Furthermore, securing partnerships with banks and financial institutions often requires demonstrating rigorous compliance with financial regulations. These institutions are meticulous in avoiding risks associated with money laundering and terrorism financing, making your compliance measures a significant factor in their decision to partner with your remittance service.

Overall, successful regulatory compliance secures your business's legitimacy and operational longevity by aligning with legal standards and safeguarding against potential legal repercussions. The commitment to comprehensive, proactive regulatory compliance is indispensable for launching and maintaining robust remittance services .

Remittance Services Financial Model Get Template

Technology Development

The backbone of starting a remittance service business hinges significantly on technology development . As you venture into setting up remittance services, it’s critical to construct digital platforms that are not only user-friendly but also resilient and secure. This stage involves the meticulous crafting of websites and mobile applications that support the agility and safety required for high-volume international money transfers.

Foremost, the design of these platforms should prioritize ease of use, ensuring that customers can navigate and conduct transactions with minimal friction. This is where the value of user experience (UX) and user interface (UI) design becomes paramount. Moreover, the underlying technology must be robust, able to handle large numbers of transactions simultaneously without degradation of performance or speed.

Cybersecurity is another critical facet. Protecting users’ personal and financial information against breaches requires a comprehensive security strategy that includes end-to-end encryption, regular security audits, and compliance with global data protection regulations.

Key Tips for Effective Technology Development in Remittance Services

  • Employ agile development methodologies to ensure flexibility and the ability to adapt features based on user feedback and evolving regulatory requirements.
  • Consider blockchain technology for enhanced security and transparency in transactions.
  • Engage with experienced IT security consultants to set up strong cybersecurity measures and ensure compliance with international standards such as PCI DSS and GDPR.

Ultimately, the success of digital remittance solutions hinges on their ability to combine functionality, speed, and security in a seamless service offering. This holistic approach to technology development not only supports operational efficiency but also bolsters customer trust in your remittance services.

As you progress in your journey of beginning a money transfer business, remember that the robustness of your technology infrastructure plays a pivotal role in defining the reliability and credibility of your service. Regular updates and maintenance are essential to keep the system optimized and ahead of market demands and security threats.

Effective technology development is thus a dynamic, ongoing process that directly impacts the success of your venture in the competitive landscape of financial remittance services.

Strategic Partnerships

Forming strategic alliances with banks, financial institutions, and fintech companies in both sending and receiving countries is a significant step for setting up remittance services . These collaborations are essential not only for extending service reach but also for enhancing the efficiency of your operations. By partnering with established players in the financial sector, a new remittance service can leverage existing networks and technologies, thereby ensuring faster settlement times and providing more competitive exchange rates.

Working with local banks in target countries allows remittance services to tap into the local financial ecosystems and adhere to regulatory compliance in the remittance industry . This is integral to streamline processes like customer verification and money laundering checks, which are vital for maintaining AML compliance for remittances . Additionally, fintech partnerships can offer innovative technology solutions for problems such as currency conversion and cross-border payment tracking.

Key Tips for Building Effective Partnerships

  • Identify potential partners who align with your business values and have a strong foothold in your target markets.
  • Clearly define the roles and expectations of each partnership to avoid conflicts and ensure mutual benefits.
  • Continuously engage with partners and cultivate relationships to adapt to changing market conditions and regulatory environments.

Effective partnerships can help start a remittance service business that is not only equipped to handle the complexities of international money transfers but also positioned to offer superior customer service. Through collaborations, remittance services can achieve a balance between compliance, coverage, cost-effectiveness, and convenience, ultimately contributing to the business's long-term success and sustainability.

  • By integrating with reputable local banks, remittance services can enhance their legitimacy and user trust, which are crucial for customer retention.
  • Fintech collaborations can provide access to advanced digital remittance solutions that prioritize security and user experience, setting your service apart in the competitive market.

In conclusion, leveraging strategic partnerships is indispensable for any entity aiming to begin a money transfer business . It not only accelerates market penetration but also enriches the service offerings, creating a robust foundation for growth and expansion in the dynamic landscape of financial remittance services.

Funding Acquisition

Securing adequate funding is paramount to the success of your remittance services. Whether you are starting a remittance service business or scaling up, a well-prepared financial strategy is key. Begin by crafting detailed financial projections that outline your expected revenues, costs, and profitability over time. These projections should not only be realistic but also backed by comprehensive market analysis and a solid remittance service business plan .

Alongside financial projections, develop a compelling pitch deck. This is crucial when approaching funding for remittance startups . Your pitch deck should effectively communicate the business's value proposition, market opportunity, competitive advantages, and management team expertise. Highlighting the unique selling points of your digital remittance solutions can differentiate your service in a crowded market.

Consider the various sources of funding available:

  • Angel investors, who might be particularly interested in the innovative aspect of technology development for digital payments
  • Venture capitalists looking for scalable and high-growth enterprises
  • Crowdfunding platforms, which can also serve as a marketing tool to raise awareness and validate the market need for your service

In pitching to investors, emphasize the projected return on investment. Show how your service addresses a significant need in international money transfer , and how it stands out from existing money transfer services . Ensuring compliance with relevant regulations, such as AML compliance for remittances , will also reassure potential investors of the business's commitment to legal and ethical operations.

Key Tips for Effective Funding Acquisition

  • Utilize data-driven insights from your market research for remittance services to bolster your financial forecasts and investor presentations.
  • Clearly define and communicate your business's scalability, especially how you plan to expand and manage international money transfers .
  • Engage with potential investors continuously, even outside of formal pitches, to build relationships and trust.

Branding And Marketing

Establishing a robust brand identity is pivotal when beginning a money transfer business . Your brand should resonate with reliability, speed, and cost-effectiveness, aligning perfectly with the core benefits of your digital remittance solutions. Initiating multi-channel marketing campaigns can amplify your reach and embed your value proposition in the minds of your target audience.

Effective use of social media platforms is crucial. These platforms allow you to engage directly with consumers, provide valuable content, and respond to customer inquiries promptly. Tailor your content to highlight the advantages of your service, such as low fees and fast transfer speeds , and use success stories and testimonials to build trust and credibility.

Content marketing serves as a backbone for establishing thought leadership in the financial remittance service domain. Craft informative blog posts, infographics, and videos that educate your audience about the benefits of using your service to send money abroad . This not only helps in SEO but also enhances customer engagement and retention.

Building strategic partnerships with other financial entities can provide a significant lever in reaching wider markets. Collaborate with local banks, fintech companies, and mobile operators to create a seamless remittance experience for users. Such partnerships can extend your service’s accessibility and visibility.

Key Marketing Strategies for Remittance Services

  • Invest in SEO to ensure your service ranks well for terms related to international money transfer and money transfer service .
  • Use retargeting ads to increase conversion rates among those who have shown interest but haven't completed a transaction.
  • Regularly update your social media with industry news, reforms in money transfer business license requirements, and enhancements in your service to keep your audience engaged and informed.

Lastly, never underestimate the power of traditional methods such as email marketing. Personalized emails can be a direct line to your customer, providing updates, promotions, and personalized offers that encourage repeat transactions and customer loyalty.

With a cohesive strategy integrating both digital and traditional marketing avenues, and a strong emphasis on your unique selling propositions, your branding and marketing efforts will lay a solid foundation for the success of your remittance services business.

Operational Setup

Establishing robust operational infrastructure is pivotal when setting up remittance services. This stage encompasses constructing physical and digital frameworks that ensure efficient, secure transactions and superior customer experiences. Key elements include customer support centers , compliance teams , and effective finance management systems.

In deploying customer support centers, prioritize accessibility and multilingual support to cater to diverse international users. Technology development for digital payments plays a critical role here, integrating CRM systems that handle inquiries and resolve issues swiftly, maintaining customer satisfaction and trust.

Given the stringent regulations governing international money transfers, forming an adept compliance team is non-negotiable. This team's responsibilities span from ensuring AML compliance for remittances to securing all needed money transfer business licenses . Their expertise directly mitigates legal risks and fortifies the business against potential financial crimes.

Managing finances within remittance services demands precision. Implement robust accounting software tailored for high-volume transactions typical of money transfer services . Training on privacy policies and transactional security must be imparted to all staff, stressing the confidentiality and integrity of user data.

Key Tips for Effective Operational Setup in Remittance Services

  • Invest in scalable technology to accommodate growth and potential spikes in transaction volumes.
  • Regularly update training modules to reflect current compliance regulations and technological advancements.
  • Establish feedback channels between all operational departments to streamline processes and enhance the service delivery.

Every component of the operations should work synchronously to support and enhance the core functionality of the remittance service. With setup operations for remittance business designed thoughtfully, the foundation for facilitating smooth international money transfers is set, ultimately contributing to the business's longevity and success.

Continuous Improvement

In the dynamic world of digital remittance solutions, staying competitive requires an ongoing commitment to improvement. For Remittance Services, this commitment means rigorously applying mechanisms that facilitate both the collection and analysis of feedback. Regular updates to technology should be guided by a deep understanding of customer needs alongside the latest technological advancements.

User feedback is the cornerstone of continuous improvement. By establishing robust channels for feedback—such as customer surveys, focus groups, and user experience sessions—Remittance Services ensures real-time insights from the actual users of the service. Analyzing this data allows the company to identify both strengths and areas for enhancement, ensuring that services are customer-centric and market-driven.

Technological agility is equally crucial. Remittance Services must stay abreast of emerging technologies to ensure that the platform remains secure, reliable, and efficient. Regular system updates and adopting cutting-edge technologies not only enhance operational performance but also secure customer trust and satisfaction.

Pro Tips for Effective Continuous Improvement in Remittance Services

  • Implement an automated tool for feedback collection to streamline the process and increase response rates.
  • Regularly schedule technology audits to assess the efficacy of current digital solutions and identify new technology that could enhance service delivery.
  • Develop a structured roadmap for implementing feedback to ensure that customer insights lead to actionable changes.

By embedding these practices into its core operations, Remittance Services not only enhances its service offerings but also solidifies its position as a leader in the international money transfer industry.

Starting a digital remittance service involves careful planning and strategic execution across various aspects of business development. By adhering to the outlined steps—from conducting in-depth market research to establishing robust operational frameworks and continuously seeking improvements—you can build a competitive, customer-centric service that stands out in the global market. Utilizing digital platforms to offer low fees and fast transfer times not only meets the growing demand for efficient international money transfers but also positions your business for sustainable growth and success.

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How to Create a Money Transfer App For Remittance Businesses – The Ultimate Guide

Peter Shubenok

The demand for money transfer apps is skyrocketing. With global digital remittance transactions reaching a staggering $390 billion in 2022 alone (source: Grand View Research ). 

It’s high time to seize this profitable opportunity and develop a money transfer app for your remittance business.

In this comprehensive guide, I will walk you through the crucial steps of creating a successful money transfer app that will attract a wide audience and position your business.

What Is the Point of a Money Transfer App?

A money transfer app is like having a virtual wallet that a person can use to send money to anyone with just a few taps on their phone. They can link their bank account or credit card to the app, and then use the app to send money to someone else’s bank account or debit card.

The main feature of money transfer platforms is that they make it easy and convenient to send money quickly and securely without the hassle of writing checks or carrying cash. 

The user can send and receive funds as well as track their transactions anytime, anywhere. Also, mobile remittance apps offer additional features like bill payment, splitting expenses with friends, and even international money transfers.

Most often, transfers are made from a bank card to Visa/MasterCard, electronic wallets, or regular bank accounts. Some apps suggest using an email address or phone number.

A money transfer app acts as an intermediary in financial transactions. Product features should be determined by the category to which it belongs and its type.

transfer apps for remittance businesses_RNDpoint

Review of Money Transfer Platforms Market

Research And Markets reports that the global digital remittance market in 2022 was $19.65 billion. By 2030 it will increase to $60.05 billion (CAGR 15%).

Global Digital Remittance Market

Statista predicts that by 2027 there will be 18.6 million users in the Digital Remittances segment. By comparison, in 2022, the number was 12.8 million. This proves that in the next few years, the popularity of this method will grow steadily.

Number of users in the Digital Remittances segment

Notably, personal transfers dominated this global market in 2022 – 44% of global revenues . Remittances from migrant workers, who sent money to their own country, also occupied a significant share.

Global Digital Remittance Market, By End Use 2022 (%)

Experts identify several key market drivers:

  • Increasing globalization. Active business and personal transactions across borders increase the need for fast and reliable international remittance apps .
  • Convenience. Availability and speed of transfers are especially important for younger generations, who are used to conducting most of their transactions digitally.
  • Lower costs. Transfer services offer lower commissions and faster transfer speeds compared to traditional methods.
  • Security. Apps guarantee secure transactions thanks to advanced encryption and fraud protection measures that give users peace of mind when sending money.
  • Growing use of cryptocurrency. Mobile apps allow users to send and receive digital currencies and are likely to become increasingly popular.

The pandemic has stimulated the use of digital platforms by financial institutions. Also, individuals have become more active in using digital payments, including paying for online purchases. According to Visa Back to Business Study 2021, 68% of consumers preferred more touchless ways to pay.

Do you want to take a highly competitive position in this market? Then provide your audience with a solution with valuable features.

Types of Money Transfer Apps

There are several types of apps for remittance , each with its own unique features and capabilities. I’ll describe some of the most common types:

Bank-Owned Apps

Many major banks offer their own transfer apps. Customers can send money directly from their bank account to another person. The feature is that the app integrates with the bank’s online banking platform. This allows customers to manage all their finances in one place.

All popular U.S. banks support Zelle. Chase QuickPay is an easy way to send/receive money through Zelle in minutes.

Standalone Apps

Unlike the previous type, these apps are not owned by a specific bank. The user can add their bank account or credit card to make transactions. The app allows you to send money to other app users or directly to a recipient’s bank account.

  • PayPal. The well-known electronic payment system for sending/receiving transfers.
  • Venmo. An American mobile payment service that belongs to PayPal.
  • Cash App. Payment service for transferring funds to another account via an app or e-mail.

International Money Transfer Apps

These digital products make it possible to transfer money outside the country. It is only natural that the fees are higher than for domestic transfers. However, this is justified because of the speed and security of transactions at the global level.

  • TransferWise. A popular online system for money transfers abroad.
  • WorldRemit. A service for sending/receiving funds instantly anywhere in the world with low fees.
  • Xoom. Reliable service for sending funds, phone top-ups, and bill payments worldwide.

Crypto Wallet Apps

This is a separate category of apps due to its specific nature. They are not designed for fiat, but for digital funds based on blockchain (cryptocurrency). The user can store and send bitcoin, Ethereum, and other cryptocurrencies. It is a decentralized way to send funds outside traditional banking systems.

  • Coinbase. A secure platform for storing, transferring, buying, and selling cryptocurrencies.
  • Binance. App for cryptocurrency exchange trading and crypto payments.
  • BitPay. Service for easy bitcoin management directly on your smartphone.

It’s worth noting that some apps may fit into multiple categories (for example, PayPal offers both domestic and international money transfer services). I should also note that the app can target a specific audience.

For example, individuals use P2P services to transfer funds from card to card (CashApp, mentioned above). But B2B services are designed for one-time or regular payments between businesses (businesses often choose Stripe for this).

Regardless of type, each platform ensures the availability, speed, and reliability of transfers. It is not surprising that more and more people choose this method for their purposes, and the market is growing.

Contact RNDpoint team to discuss your requirements for a remittance app

Remittance App Key Features

Here are the features that must be implemented in your money transfer app .

Provide an opportunity to register and fill out a profile: (personal info, bank account, billing address, payment card details). 

It is important that each user can set up authorization (via PIN, graphic key, fingerprint) and receive requests.  RNDpoint has implemented all these features in P2P Money Transfer App (project under NDA). See the project screenshots below.

P2P Money Transfer App by RNDpoint

Sending and Receiving Money

The app must offer transfers within the country and abroad (in different currencies), intrabank and interbank.

Several transfer methods should be introduced:

  • To bank account . The user enters the recipient’s name, address, and account number. If it is an international money transfer app , the details must include SWIFT, IBAN of a client’s bank.
  • To a bank card . The payer specifies all the necessary card details: the cardholder’s name, card number, and expiration date.
  • In-app . In this case, it is enough for the payer to add the recipient’s email address or phone number. It can also be an e-wallet address or an account ID.

The option to save templates for transfers to your card, cell phone, etc., will be helpful. This is one of the features of the P2P Money Transfer App I discussed above.

Money transfer options and Templates

Paying Bills

Take care of convenience and optimize the billing process. Here, you also can prepare templates for services requiring regular payments: water, electricity, telecommunications, insurance, university education, and so on. 

If the exact date and payment amount are known, the withdrawal process can be automated.

Transaction History

Users of money transfer platforms should be aware of the transaction processes. Let them view transfers (by country, sender, recipient, period) and fees in real time. Automate the generation of reports based on this data.

Balance Management

The balance should be automatically updated upon receipt/withdrawal. Add several ways to deposit funds (from a card, bank account, etc.) and withdraw them (to an account, card, etc.). 

Currency Conversion

In addition to monitoring currency exchange rates, you need the ability to convert to the desired currencies. This is an important function of the app for international transfers. 

The app should offer currency conversion options to ensure that the recipient receives the correct amount of money in their local currency.

Deposits, Loans, and Credits

Another function is related to obtaining additional funds. It can be deposits, loans, etc. The borrower can apply and receive funds. The lender approves/rejects the request and notifies the borrower of the need for repayments. Communication between the parties plays an essential role here.

Payment Requests

Users should be able to request payments from others, such as friends or family members, by sending them a payment request through the app. This allows both parties to be aware of and manage scheduled transactions.

Payment by Installments

If you want your app to be used for purchases, add the option to pay in installments. The purchase price is divided into several equal parts, which are withdrawn within a short time. It will make you popular with a broad audience of online shoppers.

It is critical that user data and transactions are secure. The app should offer advanced security features, such as:

  • Encryption of payment data.
  • AI fraud detection.
  • Adding an electronic signature.
  • Two-factor authentication.
  • Biometric authentication.
  • 3D Secure for card protection.
  • Identity verification using KYC/AML.
  • Compliance standards (PCI DSS, ISO 20022, PSD2, and GDPR).

With enormous experience in outsourcing financial software development , RNDpoint knows how to secure your application. See the security section of P2P Money Transfer app created by the RNDpoint team.

Security section

Customer Support

The app should offer reliable and responsive customer support, with clear instructions for how to contact support in case of any issues or questions. This will help improve the user experience and build audience trust in the app.

Notifications

Users need to receive notifications about all actions on bank accounts: receiving a transfer, debiting funds, replenishing the balance, etc. It can also be newsletters, for example, about updating the functionality.

Additional Features

Some apps for remittance may also offer additional features, e.g., splitting payments with friends or the ability to donate to charity through the app. It all depends on the preferences of your audience.

To make the application even more convenient, connect it to third-party services and systems.

RNDpoint specializes in developing advanced money transfer apps that empower remittance businesses to stay ahead of the curve. Contact us to learn all the details.

Success story. How RNDpoint developed a money transfer app from scratch in just 6 months

At RNDpoint, we have implemented dozens of projects related to the remittance industry. One of them was a money transfer app for a large European bank. We developed it from scratch. All the work took us 6 months.

Bank’s request. Our team has to develop a P2P payment app from scratch. With this application, the Bank wanted to expand its services.

UI/UX design. This was a separate big task. At the top of the list was the requirement that elements of the application load as quickly as possible.

Implementation. Firstly, our team created a prototype of the application, and then the Bank entrusted us with the development of the entire platform. 

We implemented all the necessary integrations with third-party systems and the Bank’s payment gateways.

In addition, we trained Bank employees to maintain the application, as well as provided technical support and development of new functionality.

Our team created a functional and easy-to-use admin panel so that bank employees can manage the application without involving software development specialists.

Functionality developed: 

  • Money transfers
  • Money requests
  • Sign-up and onboarding process 
  • Admin panel 
  • Bill splitting  
  • Customizable templates
  • Card ordering
  • Promotional games settings
  • Virtual card design

Result. Over the course of six months, we successfully created a comprehensive money transfer app, equipped with all the essential features and functionality. Our work received a commendation from the Bank, expressing their utmost satisfaction.

Read the full success story here .

Integrations of a Money Transfer App

Integrations empower money transfer platforms. There are two options of integrations for such apps.

First option. The money transfer app should definitely be integrated with: 

  • Local transfer providers : interstate euro bank transfers (SEPA) or payment transactions through a special electronic network between US banks (ACH).
  • International transfer systems (SWIFT, Western Union, MoneyGram): sending funds worldwide.
  • Currency exchange systems : currency conversion in accordance with the current exchange rate.

Second option. Implement integration with:

Transfer aggregators like Airwallex or CurrencyCloud. It will give you access to the main features for transactions in different currencies.

I recommend analyzing the experience of companies that have managed to become famous at the global level.

Top 5 Money Remittance Apps

We prepared the rating of applications based on up-to-date data from CNBC .

PayPal’s peer-to-peer payment platform that allows individuals to send/receive money.

Venmo is best for : P2P transfers to family and friends in a few clicks.

Customer reviews : 

  • Play Store rating: 4.2 based on 671K reviews, 10M+ downloads.
  • App Store rating: 4.9 based on 15.3M ratings.

American money transfer system that has partnerships with leading banks and credit unions.

Zelle is best for : fast and secure interbank transfers.

  • Play Store rating: 4.0 based on 119K reviews, 10M+ downloads.
  • App Store rating: 4.8 based on 447.1K ratings.

Top system for sending/receiving money transfers, paying bills, and shopping.

PayPal is best for : personal (transfer to friends and family, making purchases) and business goals (paying bills to the contractor company).

  • Play Store rating: 4.3 based on 2.88M reviews, 100M+ downloads.
  • App Store rating: 4.8 based on 6.2M ratings.

A mobile payment service that allows you not only to transfer money but also to invest in stocks and trade bitcoins.

CashApp is best for : budding investors looking for an easy and cost-effective way to trade stocks and bitcoin.

  • Play Store rating: 4.6 based on 2.23M reviews, 50M+ downloads.
  • App Store rating: 4.8 based on 4.3M ratings.

International money transfer app with fast, transparent, and accessible processes.

Remitly is best for : sending money worldwide to more than 135 countries.

  • Play Store rating: 4.8 based on 571K reviews, 5M+ downloads.
  • App Store rating: 4.9 based on 231K ratings.

How to build a product that will be highly appreciated by users? Next, I consider the main stages of the process.

How to Create a Money Transfer App?

As a rule, the path from an idea to the release of a product takes 6 stages. The work does not end there: the team starts technical support and maintenance. But first things first.

Ideation and requirements development

It all starts with market research and the search for viable ideas. It is important to analyze the needs of the target audience and study competitors in the industry.

The results of the analysis help determine:

  • Mobile OS : iOS, Android, or cross-platform application.
  • Functionality : types of transfers (P2P, B2B) and methods (to a bank account, to a card, etc.), currencies, and more.
  • Non-functional requirements: scalability, performance, security, compliance standards.
  • Data types and formats that the product will process: currencies, amounts, payment methods, recipient information, transaction IDs, date and time records, transaction fees, and exchange rates.
  • UI requirements : simple and intuitive design, clear and concise instructions, user-friendly forms, payment confirmation, etc.
  • Integrations : third-party services that the app should be connected to.

At this stage, we recommend contacting remittance software providers. RNDpoint can make  Solution Discovery  in the shortest possible time and help you build an effective strategy.

Remittance business plan

This stage involves the creation of a remittance business plan that should become the foundation for further work.

The plan includes:

  • Project objectives to be achieved.
  • KPIs to track performance.
  • Project duration and work schedule.
  • The budget you can allocate to the project.
  • Roles in the team in accordance with the tasks.
  • Potential risks and ways to overcome them.
  • Approximate indicators of TCO and ROI.

The plan ensures consistency and transparency of teamwork on your international money transfer app .

Digital remittance app design

The stage begins with architecture design and feature prioritization. Next comes UI/UX for all user roles: individuals, business entities, and administrators.

Product designers create a prototype, test it, and decide on the visual style of the app.

Development and Testing

The team performs the following tasks:

  • Developing the app architecture : designing the overall structure of the app (the backend servers, databases, APIs, and UI).
  • Coding : writing the code, including the server-side code, client-side code, and any third-party integrations.
  • Testing the code : testing the code to ensure that it is functional, reliable, and free of errors or bugs (unit, integration, and system testing).
  • Integrating payment gateways : connecting the app to one or more payment gateways to enable secure and seamless money transfers.
  • Developing security features : implementing functions to protect user data and transactions (2FA, encryption, and fraud prevention measures).
  • Implementing compliance requirements : complying with local laws and regulations, including AML and KYC checks.
  • UI testing : to ensure that it works correctly on different devices and operating systems.
  • Performance and load testing : testing under various conditions to ensure that it can handle high loads and perform well under stress.
  • User acceptance testing : testing with end users to ensure that it meets their needs and expectations.

Development and testing are critical to ensure the reliability, functionality, and security of the product. The team uses modern Agile practices to increase the speed and flexibility of these processes.

Deployment and Release

Specialists establish infrastructure for backup and recovery. They also ensure security by setting up DDoS protection, implementing IDS/IPS, and taking other measures. When everything is ready, the product is brought to the market.

Then the app creation goes to another level. The team ensures that the product operates without errors, and maintains security and compliance. If necessary, professionals create and implement new features to meet the changing needs of the audience.

Given the specifics of the application, it is vital that the development is carried out by FinTech experts.  RNDpoint team  can conduct an in-depth industry study, create a strategy, and calculate the project’s cost.

The Cost of Money Transfer Platforms Development

The cost is formed based on many factors: project size, duration, and number or complexity of functions. The last factor is especially important for startups. RNDpoint recommends that you start by creating the main functionality to assess its viability.

Next, I will give an example of how to calculate the cost of such an app based on the hourly rate in Eastern Europe. According to current Arc data, it is $41-60 . I will take the average rate of $50 as a basis.

Take a look at the estimated prices for the creation of a mobile remittance app with basic features:

FunctionTiming in hoursDollar spending
Authorization904,500
Verification984,900
User profile834,150
Account Management1005,000
Cash flow processes1105,500
Payment of bills954,750
Transaction History703,500
Balance management804,000
Deposits and loans854,250
BNPL904,500
Currency Conversion502,500
Payment Requests452,250
Integrations1155,750
Safety804,000
Notification system552,750
Support1206,000
Settings703,500
Total1,43671,800

So, the MVP functionality for one OS can be developed in 1,436 hours, which will cost $71,800.  

In the case of development for both iOS and Android, the cost will double. Also, take into account the prices for other services: business analysis, project management, testing, and DevOps.

Want to get a project estimate?  Contact RNDpoint , and our experts will calculate the total cost, considering your individual requirements.

How to Start a Money Transfer Business with RNDpoint?

RNDpoint has been working in the FinTech market since 2014. Having impressive industry experience, we cope with tasks of any complexity.

RNDpoint provides its customers with a white-label solution for the rapid development of eWallets and mobile remittance apps . Our eWallet white-label payment platform has 3 prebuilt modules:

  • UI design. The platform has complete screens, layouts, and the entire design. If necessary, we make changes to the interface and adapt it to the corporate style.
  • Backend core. Among the main features are registration and authentication, funds transfer, currency exchange, administration, and reporting. We use our own ProcessMIX software to automate the development of decision-making logic.
  • Integration layer. Integration with various third-party systems is possible: payment providers, card issuing partners, banking partners, KYC/AML services, notifications, and analytics. With ProcessMIX, we speed up the implementation of integrations by 3 times and reduce the cost by 2 times.

This approach significantly increases the speed of work. On average, we develop an MVP in 2–4 months. Our team supports your project from idea to release and provides post-release support if required.

What should a money transfer app be like to earn popularity with your audience and bring you profit? Functional, reliable, and easy to use at the same time.

Implement valuable features: quick transfers, transaction history, currency exchange, balance management, etc. Ensure security and compliance, take care of the user experience and adapt the app to all necessary devices and platforms.

It is a software product for mobile devices designed to send/receive money. Users can make transfers within the country or abroad. The common ways include: a card, a bank account, an electronic wallet, using a phone number or email address.

According to CNBC, the app ranking looks like this: Venmo, Zelle, PayPal, CashApp, and Remitly.

First, decide on the type of product. It may be an application with targeted functionality, for example, only for P2P transfers. In the long run, it is more profitable to create a universal product that allows users to provide transfers in different ways, track transactions, and manage their accounts.

The work begins with the formation of an idea, the collection of requirements, and planning. Next, the team creates a design, develops functionality, and connects the product to third-party systems and services. QA engineers are responsible for maintaining quality at different stages. After release, experts monitor issues and feature updates.

An app with key features for one OS can cost about $70,000. However, the amount increases for large and complex projects created for Android and iOS with many integrations. 

Contact RNDpoint for an individual cost estimate.

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How to Start a Money Transfer Business: Getting started with why, how and what January 23, 2023

Authored by Ibrahim Muhammad, Senior Consultant at RemitONE

Ibrahim Muhammad is a highly passionate payments professional with over 20 years of experience in Money Transfers and provides specialized consultancy to start-ups and incumbents.

Getting started with why, how and what

Diving into a Money Service Business (MSB) without conducting proper research and the right finances can be a very overwhelming project. Therefore, we are introducing a series of articles to help and guide business founders or entrepreneurs who are aiming to launch and scale up their MSB in new jurisdictions. The first article starts with defining the business case and consists of 3 key elements: Why, How and What.

Why: Setting the purpose of your business

As with any other business type, it is essential that the purpose of setting up the business is clearly defined as the first and foremost step of the journey.  This means defining the problem statement wherein you need to identify what sort of problems or challenges you are going to address in the market from which you aim to launch the business. There are several examples, such as your target market (whether send or receive corridors), the sort of pain points or problems customers face with the existing players, how you are going to simplify the overall customer experience while also addressing the transfer fees, exchange rates and other pay-in or pay-out factors.

Business owners need to understand the regulatory landscape in the chosen markets as that will enable them to introduce the appropriate products or services that fit within the given regulatory framework and licensing type. It is crucial that business owners consult subject matter experts to understand all the regulations governing the MSB.

How: Requirements to address the challenges identified in the target markets

After completing the ‘Why’ component of the business case, the next step is to address all the requirements the business owners need to consider to establish the business. 

Various requirements need to be taken into consideration such as:

  • Having the right technology and tools to manage the business
  • Having the key human resources required to launch and run the business
  • The type of partnerships needed for providing the relevant services to the customers (such as establishing relationships with money transfer operators, banks and other payment service providers).

The delivery channels also need to be defined, such as whether the business aims to serve its customers via digital channels only (mobile app, web), brick-or-mortar branches, agent-based networks, or a hybrid model.

Last but not least is selecting the right licensing type available in the given market to launch the business. 

What: the products and services offered to the customers

Once the ‘Why’ and ‘How’ elements are identified, the next step is to specify ‘What’ type of products and services will be offered to the customers. Examples could be a money remittance service provided to the customer via mobile app and providing multiple options of pay-in and pay-out.

Now you’ve read the article, stay tuned for the next in the series that will look at the various money service business licences and the requirements of each. 

If you’re looking to launch a money service business, come and talk to the team at RemitONE. The RemitONE Launchpad Proposal is a bespoke service specifically designed to help new players rapidly launch their money service business and existing players to launch into a new market.

This customised proposal is packed with valuable information and recommended partners you’ll need to start trading, including market and feasibility studies, business plans, costs and timescales so you can plan your launch with confidence.

With over 100 years of combined senior leadership experience in the money transfer industry, RemitONE’s expert consulting team are here to guide you to get you up and running as fast as possible.

Tap into our experts and schedule a free consultation to get started.

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Starting a Money Transfer Business: Key Tips For Launching The Payment Company

Starting and growing a money transfer business is a definitely lucrative field. Every day, money transfers are made all over the world: approximately $4.8 trillion of transactions are processed daily. The demand for international money transfers is expected to continue to grow as more and more people use digital methods to complete transactions.

The global remittance market was estimated to be worth $701 billion in 2020 and is expected to reach $1,227 billion by 2030, representing a CAGR of 5.7% between 2021 and 2030.

Moreover, rising number of cross-border transactions and increasing usage of mobile payment options are expected to drive the market growth over the forecast period.

Table of contents

The international money transfer industry overview

From 1998 to 2018, the global average rate for remittances was 7.14%, reaching more than 700,000 transactions in 2020, according to Finder research. Based on Statista source, the value of remittances will increase to $750 billion in 2023.

Global money transfer inflows (US$ million) over time

Source: Finder

In addition, the rising penetration of mobile devices in recent years has encouraged the adoption of digital technologies in remittance services and cross-border payments worldwide. Customers around the world are also turning to digital remittance services as they help reduce remittance time and costs. In addition, money transfer services provide a high level of privacy and protection for consumers’ money.

Money transfer number of users in millions

Source: Statista Market Insights

The international money transfer market has grown significantly at a CAGR of 10.4% since 2000, with $530 billion being transferred each year. Digital remittance transactions are estimated to exceed $390 billion in 2022, and the adoption of platforms integrated with blockchain technology is expected to drive growth.

Leading countries in the world with the highest transaction value

On processed international transfers and remittances as of 2022, either incoming or outgoing(in billion U.S. dollars)

With such huge amounts of money moving across borders, money transfer services are beneficial for both customers and businesses. By adopting digital technologies for cross-border money transactions, remittance companies are increasing their revenues as the financial industry continues to grow.

Licensing and the main participants in remittance business

Money transfer and remittance: definitions and differences, what is money transfer the term money transfer refers to any electronic transfer of funds from one bank account to another. , what is money remittance .

Actually, money remittance is simply an amount of money transferred or sent from one party in one country to another party overseas. These money transfers can be made by customers to family and friends abroad, settle a supplier in another country, or for international business money transfers. 

So, a money transfer is a broader term that includes money remittance, as well as other types of financial transactions, such as sending money from one bank account to another or transferring ownership of assets from one person to another.

Many companies start the remittance business without background research or expertise in this industry. In fact, it is crucial to be well versed in the money transfer and payment industry, as there are a number of restrictions and regulations in this field. Therefore, we discover the most important points you should know before starting a remittance business.

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Participants of the money transfer process

The money transfer market is an ecosystem made up of various players that are responsible for different functions. As a new money transfer provider, you need to clarify the responsibilities of these participants and understand their role in the payments ecosystem. The key players in the money transfer system are listed below:

Money transfer playerThe role in remittance system
Sender, remitterThe individual who sends the remittance
BeneficiaryThe person who receives the remittance money.
Sender’s bankThe bank used by the sender to transfer the amount of money. It can be a physical bank, an online bank, a mobile bank or an e-wallet.
Beneficiary’s bankThe beneficiary can access the funds through their bank account. The beneficiary’s bank is used to receive the sender`s money. 
Money Transfer Operator (MTOs)Money Transfer Operators, or MTOs are the authorized entities that facilitate the money transfer process. 
Payment processorThe payment processor is used by an MTO to conduct transactions when payment instruments such as ACH, debit/credit cards, or other platforms like PayPal are used.
Payment networkMTOs can route the remittance transfer through different payment networks, including a third-party network to settle transactions in regions where the MTO is not directly integrated.
Transmitter platformTransmitter platform is the correspondent banking or online remittance software used by the MTO to handle all of its money transfer activities. One such remittance software is the Money Transfer Application, which not only includes everything an MTO needs for its operations, but also has simple accounting and tracking functions.
ID Verification (KYC)A third-party service may be used to authenticate and verify the IDs submitted by the submitting MTO as part of the onboarding process.

Check this article to get more information about developing a money transfer app, without starting from scratch.

Types of licenses for remittance business

In most countries, a license is required to operate a money transfer business. Therefore, it is important to research the licensing process before launching a remittance business.

To enter the money transfer industry, you need to contact regulatory agencies and apply for a license for your type of business. By obtaining the necessary permits and licenses, you can avoid potential legal issues and operate a transparent money service business.

There are some differences in obtaining a money remittance business license depending on the region in which you will be operating.

Money transmitter license in the USA

The operation of a money transfer business requires compliance with federal, state, and local regulations governing this service. In the United States money transmitter is a part of a larger group of Money Service Businesses.

To ensure that your company is not involved in money laundering, you must file a FinCEN Form 107 with the U.S. Treasury Department’s Financial Crimes Enforcement Network (FinCEN). It takes 180 days to establish the business under the Bank Secrecy Act, which controls money transfer services.

New York State, for example, provides a complete checklist for obtaining a money transfer license. This licensing can be expensive and time-consuming. According to Faisal Khan’s research, it can cost around $1 million and take about two years to obtain a state license.

Looking for a Digital Wallet Software?

SDK.finance provides e-wallet software for your business.

Money transfer license in the UK

If you want to become a money transfer operator in the UK and offer services such as sending and receiving money in and out of the country, you need to get the Payment Institution license. Depending on the amount of revenue your business generates, there are two types of Payments Institution (PI) licenses: Small Payments Institution (SPI) or Authorized Payment Institution (API).

If your average monthly revenue is less than 3 million euros, you need to register as an SPI; if it is more than 3 million euros per month, you have to work as an API. The fees for the licenses are £500 for SPI and £1500 or £5000 for API, depending on the services offered.

You will also need to sign the FCA Connect Platform for processing all license applications and related matters, and provide the Firm Reference Number (FRN) and Individual Reference Number (IRN).

Money service business in Europe

To start a money transfer business in Europe and beyond, you need an EMI (E-Money Institution) license. To obtain this license, you must meet the following requirements: an operational presence in Europe (an office and local staff); financial and non-financial resources to manage and operate the EMI; and capital of EUR 350,000 available in a bank account in the country where the EMI applies for the license.

Money transfer services in UAE

A money transfer license in the UAE is mandatory if you want to become a money transfer company in the country. With this license, businesses can offer currency exchange and money transfer services. The Central Bank UAE, ADGM (Abu Dhabi Global Market) and DIFC (Dubai International Financial Center) are three different licensing authorities, and each of them has its own rules.

For instance, ADGM requires that you submit your application in accordance with the Financial Services Regulatory Authority (FSRA) guidelines, and you must meet with FSRA representatives or hold a conference call.

In general, you need to have a business structure, financial resources, and internal control systems such as audit, AML compliance program, and KYC. Each of these institutions will audit your company according to the requirements: monitoring systems, availability of resources and others.

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Money service business in Kingdom of Saudi Arabia

It is prohibited to conduct money transfer business in the Kingdom of Saudi Arabia without a valid license issued by SAMA. In order to obtain a license from SAMA, the company’s paid-up capital must be at least two million (2,000,000) riyals.

The founder of the money transfer company must also be older than 25 years and must not have violated any financial or banking laws in the UAE or outside the country. The complete list of requirements is available here. 

Developing the payment software

To speed up your time to market and save time and resources on development, you can find a software partner with experienced team. This company can help you start a money transfer business by providing the payment system software for you to build your product upon. To choose the right software solution, analyze its functional capabilities, especially in terms of AML and KYC requirements.

SDK.finance is a fintech software vendor offering money transfer software that can help you launch a money transfer business or develop a remittance app. Below is a table of key features for a remittance app and their availability through the SDK.finance platform.

Two-factor authorization (2FA)Available
Online ID check (KYC)APIs for manual approval and for integration with third-party KYC services 
E-walletsYes, multiple wallets in different currencies can be created 
Bill paymentsAvailable through integrations with the vendors via API
Expense trackingYes, spending by categories, transactions on the map
Transaction notificationsEmail and SMS notifications APIs
P2P transfersAvailable out of the box
International remittanceAPIs for integration available
Currency exchangeAvailable between a user’s accounts
Multilingual interfaceAPIs for integration available 
SupportAPIs for integration available 
IntegrationsThe product is integration-ready with 400+ APIs, but no out-of-the-box integrations available

Watch the SDK.finance Platform’s demo video to explore how you can simplify transaction management and ensure financial compliance with our powerful FinTech Platform:

Conclusion 

Numerous banks around the world are focusing on integrating technology into their remittance online platforms to enable faster and more seamless transfer. In addition, banks are increasingly turning to digital innovation to gain a competitive edge over other rivals. 

The increasing shift towards digitalization in the cross-border money transfer industry is also expected to drive the growth of the segment over the next decade. To start a remittance business you need to have a license and a reliable payment system, but software development is a complex process that requires a huge amount of resources.

You can find the right money transfer software partner to accelerate the development of the payment product and meet your customers financial needs.

Read also ‘The Money Transfer Business: How Funds Move Across Borders?’ and ‘Top Remittance Companies: Choose The Best Money Transfer Software Provider’ .

How to start up a money remittance business?

To start a money remittance business with SDK.finance you need to follow these 4 steps: 1. Provide the product requirements. 2. Choose between a hybrid cloud or on-premise version of the software. 3. Build a money transfer app. 4. Launch your money remittance business.

How do money transfer companies make money?

Companies that deal with remittances generate revenue by charging a fee or commission for the service. The amount of the fee depends on the amount transferred.

What is the difference between money transfer and remittance businesses?

A remittance is a transfer of money, usually from a person in one place to a person in another location. Remittances are often sent by migrant workers to their families in their home countries, but can also be made by individuals for other purposes, such as to pay bills or make investments. A money transfer, on the other hand, can refer to any movement of money from one place to another. It can be a remittance, but also other types of financial transactions, such as a transfer from one bank account to another or the transfer of ownership of assets from one person to another.

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Checklist for Starting a Money Transfer Business: Essential Ingredients for Success

If you are thinking about going into business, it is imperative that you watch this video first! it will take you by the hand and walk you through each and every phase of starting a business. It features all the essential aspects you must consider BEFORE you start a Money Transfer business. This will allow you to predict problems before they happen and keep you from losing your shirt on dog business ideas. Ignore it at your own peril!

For more insightful videos visit our Small Business and Management Skills YouTube Chanel .

Here’s Your Free Money Transfer Business Plan DOC

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A Box Full of Kisses

Some time ago, a man punished his 3-year-old daughter for wasting a roll of gold wrapping paper. Money was tight and he became infuriated when the child tried to decorate a box to put under the Christmas tree.

Nevertheless, the little girl brought the gift to her father the next morning and said, “This is for you, Daddy.”

The man became embarrassed by his overreaction earlier, but his rage continue when he saw that the box was empty. He yelled at her; “Don’t you know, when you give someone a present, there is supposed to be something inside?”

The little girl looked up at him with tears in her eyes and cried;

“Oh, Daddy, it’s not empty at all. I blew kisses into the box. They’re all for you, Daddy.”

The father was crushed. He put his arms around his little girl, and begged for her forgiveness.

Only a short time later, an accident took the life of the child. Her father kept the gold box by his bed for many years and, whenever he was discouraged, he would take out an imaginary kiss and remember the love of the child who had put it there.

Moral of the story: Love is the most precious gift in the world.

Puppies for Sale

A shop owner placed a sign above his door that said: “Puppies For Sale.”

Signs like this always have a way of attracting young children, and to no surprise, a boy saw the sign and approached the owner; “How much are you going to sell the puppies for?” he asked.

The store owner replied, “Anywhere from $30 to $50.”

The little boy pulled out some change from his pocket. “I only have $2.37,” he said. “Can I please look at them?”

The shop owner smiled and whistled. Out of the kennel came a Lady, who ran down the aisle of his shop followed by five teeny, tiny balls of fur. One puppy was lagging considerably behind. Immediately the little boy singled out the lagging, limping puppy and said, “What’s wrong with that little dog?”

The shop owner explained that the veterinarian had examined the little puppy and had discovered it didn’t have a hip socket. It would always limp. It would always be lame.

The little boy became excited. “That is the puppy that I want to buy.”

The shop owner said, “No, you don’t want to buy that little dog. If you really want him, I’ll just give him to you.”

The little boy got quite upset. He looked straight into the store owner’s eyes, pointing his finger, and said;

 “I don’t want you to give him to me. That little dog is worth every bit as much as all the other dogs and I’ll pay full price. In fact, I’ll give you $2.37 now, and 50 cents a month until I have him paid for.”

The shop owner countered, “You really don’t want to buy this little dog. He is never going to be able to run and jump and play with you like the other puppies.”

To his surprise, the little boy reached down and rolled up his pant leg to reveal a badly twisted, crippled left leg supported by a big metal brace. He looked up at the shop owner and softly replied, “Well, I don’t run so well myself, and the little puppy will need someone who understands!”

Who's Counting?

Napoleon was involved in conversation with a colonel of a Hungarian battalion who had been taken prisoner in Italy. The colonel mentioned he had fought in the army of Maria Theresa. "You must have a few years under your belt!" exclaimed Napoleon. "I'm sure I've lived sixty or seventy years," replied the colonel. "You mean to say," Napoleon continued, "you have not kept track of the years you have lived?"

To that the colonel promptly replied, "Sir, I always count my money, my shirts, and my horses - but as for my years, I know nobody who wants to steal them, and I shall surely never lose them."

Manage a Business successfully, manage a company, is the key to the establishment and expansion of the business. The key to successful management is to inspect the market environment and create employment and profit opportunities that provide the possible growth and financial viability of the business. Regardless of the Significance of management, this region can be misunderstood and poorly executed, primarily because people concentrate on the output in place of the procedure for management. Toward the end Of the 1980s, company managers became absorbed in improving product quality, sometimes ignoring their function vis-a-vis personnel. The focus has been on reducing costs and increasing output, while ignoring the long-term advantages of motivating personnel. This shortsighted perspective tended to increase profits in the brief term, but made a dysfunctional long-term small business atmosphere. Simultaneously With the growth in concern about quality, entrepreneurship brought the interest of company. A sudden wave of successful entrepreneurs appeared to render sooner direction theories obsolete. The press focused on the new cult heroes Steve Jobs and Steve Wozniack (creators and developers of the Apple Computer) while ignoring the marketing and organizing talents of Mike Markula, the executive responsible for Apple's business plan. The story of two men selling their Volkswagen bus to build the first Apple computer was more romantic than that of their organizational genius that enabled Apple to develop, market and send its goods while quickly becoming a major corporation. In large Companies, effective manage business abilities requires preparation. Planning is vital for developing a firm's potential. However, many small businesses do not recognize the demand for long-term aims, because the few of people involved with operating the business implies equivalent responsibility in the planning and decision-making processes. Nevertheless, the need for planning is as vital in a small business as it is in a large one. This guide Focuses on the value of good management practices. Specifically, it addresses the responsibilities of handling the external and internal environments. Running A Business Effectively: The External Environment. Five decades ago, Alvin Toffler suggested that the vision of the citizen in the tight grasp of an omnipotent bureaucracy would be replaced through an organizational structure of ad-hocracy. The conventional company organization implied a social contract between employees and employers. By adhering to some predetermined set of duties and sharply defined functions and responsibilities, workers received a predefined set of benefits.The Organizational structure that Toffler predicted in 1970 became the standard 20 decades later, and with it came altered concepts of authority. As organizations became more transitory, the authority of the company and firm has been replaced with the jurisdiction of the individual supervisor. This entrepreneurial management version is now being replicated throughout society. Consequently, the individual business operator must internalize ever increasing organizational purposes. Another Shift In the present business environment is dealing with government agencies. Their influence on the behavior of company most recently seems to have increased. As businesses don't attain high levels of moral behaviour or individual companies exhibit specific lapses, the government rushes in to fill the breach with its regulations. Powerful Communications play an integral role in managing and operating any successful small business. With open communications modifications and their effects on the organization are rapidly shared. Your company then has the time and skills required to react to changes and take advantage of evolving opportunities. The following Checklist addressing how you'd respond to a worker's suggestion offers an assessment of the communication process in your company. Place a check beside the statements that are commonly heard in your business. Balancing Schedules Stress and Personnel. With no organization and decent management the compressed time schedules associated with contemporary business can cause stress and make extraordinary demands on people. A successful management structure can lessen stress and channel the effective capacity of employees into business growth and profits. Setting Duties Tasks and Responsibilities. An organization is characterized by the nature and determination of workers' responsibilities tasks and responsibilities. While many organizations use different procedures for discovering these it is essential that they be clearly defined. The center of any Business is its people and their own functions. Duties responsibilities and tasks often evolve in an ad hoc manner. A typical company starts with a few individuals often one doing all duties. As the company develops others are hired to fulfill specific roles often on a functional basis. Roles which were managed by consultants and experts outside the firm now are managed internally. As new demands emerge new roles have been developed. Another crucial to Successful management is located in controlling battle. Conflict cannot be eliminated from the company or the interpersonal actions of the enterprise. A measure of the business's success is that the degree to which conflict may be exposed and the energies related to it channeled to build up the firm. Though establishing policies and procedures represents the tangible aspect of organization and management the mechanisms to endure and embody barriers to the established operation serve as the actual gist of a firm which will survive and prosper. Even though you May find that certain events are affecting your company be careful not to alter the organizational structure of your firm without discussing it with your management staff. Employees generally can accomplish goals despite organizational structures imposed by management. Since restructuring involves spending a lot of time studying new rules implementing a new organizational structure is pricey. The essence of A successful organization can be simply outlined than employed. The Following checklist can help you determine steps to make sure your direction Structure is sufficient. Check the entries that apply to your firm and also find Out what measures your company needs to take to enhance its management Structure.

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How to setup a money transfer business

business plan of remittance

In this article, we look at how to go about setting up a money remittance or an online money transfer business.

1. Establish your business model

Before setting up a money transfer business , you should have an idea of which countries you wish to enable your customers to send money to and from. You should also consider whether you will focus on cash remittance or electronic transfers, as the former option presents a higher risk as far as money laundering is concerned and therefore the ability to obtain a bank account, both for your business and segregating client monies. You should have an understanding of your pricing strategy as well as your customer acquisition and growth strategy.

2. Company formation

The next step is to form your company with Companies House . This is a fairly straightforward step and should take you no longer than 1-2 days to set up. We can help you if required.

3. HMRC registration

You will be required to register with HMRC for Fit and Proper certification as well as money laundering regulations (MLR) . This is a fairly straightforward procedure and involves providing HMRC with some information about yourself and your company and what you intend to offer by way of business services. The fee for Fit and Proper certification is £50 per person. The fee for MLR registration is £100.

4. Register as a Small Payment Institution (SPI) with the FCA

We recommend that you apply for SPI registration at the same time as your HMRC registration. The application will require details about your directors, shareholders, business model, payment flow, safeguarding measures and information security, to name a few. Please note that client fund safeguarding (keeping your client money separate from your day to day money is optional for SPIs.

5. Choosing a software partner

The above will enable you to operate a money service business. From here on, you can speak with software providers to enable you to operate a digital remittance business. In relation to choosing a software provider, you should ask them about their functionality, in particular with AML, KYC and CTF.

Time frame?

It can take 3-4 months to obtain the licence.

Our fee to prepare and manage your Small Payment Institution (SPI) application?

£8,000 - £10,000 plus VAT.

Here at Buckingham Capital Consulting , we can manage the entire process of registration as a money remittance business. We can help with your HMRC registration as well as preparing and managing your small payment institution (SPI) registration application.

Buckingham Capital Consulting is a leading international consulting firm, specialising in payment services, electronic money, banking and investment services. We are able to advise you on the best course of action and strategy based upon your business plan and financial product or service. We can help you with licencing, compliance, operational setup and related services, including, obtaining banking facilities. For more information, visit our website on www.buckinghamcapitalconsulting.com

Call us today by sending an email to [email protected] to discuss your requirements and plan.

#MSB #moneyservicebusiness #SPI #smallpaymentinstitution #MLRregistration #SPIcompliance #moneyremittancebusiness #onlinemoneytransferlicense #SPilicense #SPIlicence #paymentinstitution #moneytransferlicense

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Money remittance business registration in 2024

pay fee by instalments

Since 2003, Healy Consultants Group has assisted numerous Clients setup their remittance money transfer business in different jurisdictions across the globe.

Our services

  • Determine the optimal location for the registration of the money transfer services business;
  • For complicated engagements, Healy Consultants Group prepares an engagement strategy agreement ;
  • Timely submit the application for company setup and trademark registration ;
  • Apply for a Money Service Business (MSB) license by submitting a high quality application to the Financial Authority or Central Bank;
  • Open quality international corporate or correspondent bank accounts without the bank signatory travel;
  • Compliance and regulations support including drafting KYC and AML/CTF policies and compliance audit;
  • Furthermore, we provide a host of ancillary services such as i) discharging company accounting and tax obligations , ii) arranging for nominee services for professional passive directors and shareholders, iii) locating office premises , iv) securing employee visa and v) other support services .

Steps to starting a Money Transfer business

After being formally engaged, Healy Consultants Group will map a detailed engagement plan , detailing by week each step towards engagement completion. This plan will optimize work transparency and settle our Client’s expectations.

  • Healy Consultants Group will help our Clients register their company in the target countries by completing the necessary procedures;
  • After registration of the business, our banking team will assist our Clients secure a local/international multicurrency correspondent / corporate bank account with bank of Client’s choice and obtain access to banking facilities (without Clients having to travel);
  • Healy Consultants Group will prepare a high-quality business plan and AML/CTF policy for application of MSB license;
  • We will assist our Client to appoint a compliance officer (if required by jurisdiction’s regulations);
  • We will submit a quality license application and aggressively negotiate with the authorities to ensure timely approval of the same.

Our past Clients

Healy Consultants Group have assisted numerous multinationals set up their money remittance business. Some of our Clients include:

Companies Home jurisdiction Healy Consultant assisted Clients in:
India Australia
United States Singapore, Israel, Malaysia, Hong Kong, Ukraine
Chinagram Latin America Hong Kong
Switzerland South Korea
Hong Kong Singapore, Hong Kong

Table of business entity comparison

Jurisdiction
Recommendation in order of preference 1 2 3 4
Remittance license required? Yes Yes Yes Yes
Paid-up capital required for licensing? US$71,000 US$1.4 million US$500,000 US$40,000
Our Client must travel during the engagement? No No No No
Time required to complete the engagement? 4 months 4 months 4 months 5 months
Number of resident directors required? 1 1 No 2
Relevant experience required of directors? Yes Yes Yes Yes
Corporate tax rate payable? 17% 0 3% or US$4,600 1.5%
Type of business entity most commonly used?
How long to set the company up? 1 week 3 weeks 4 weeks 2 weeks
Minimum number of shareholders? 1 1 2 2
Individual shareholders allowed? Yes Yes Yes Yes
Corporate shareholders allowed? Yes Yes Yes Yes
Minimum number of directors? 1 1 2 2
Public register of shareholders & directors? Yes Yes Yes No
License application submitted to whom?
Licensing fees payable to the licensing authority? Variable
Minimum amount paid-up capital for the license?
Local shareholding always required? No No
Office premises required? No Yes No No
Do I always need to appoint a resident AML/CFT officer? No No No No
Experience requirements for directors? Yes Yes Yes Yes
Average time required to obtain the license? 8 weeks 8 weeks 8 weeks 16 weeks
Corporate tax rate payable? 17% or 0% 0 3% or US$4,600 1.5%
Capital gains tax payable? None None None None
Withholding tax rate on dividends paid overseas? None None None None
Withholding tax rate on interest paid overseas? 0.15 None None None
Annual financial statements required? Yes Yes Yes Yes
Statutory independent annual audit required? No No No Yes
Mandatory GST/VAT registration? No No No No
Tax incentives available? Yes No No No
Access to double tax agreements? Yes Yes Yes Yes
Healy Consultants' preferred bank?
How long to open corporate bank account? 4 weeks 3 weeks 4 weeks 3 weeks
Travel to open the bank account? No No No No
Multi-currency corporate bank account? No Yes Yes Yes
Multi-currency corporate visa debit cards? No Yes Yes Yes
Corporate ATM card available? Yes Yes Yes Yes
2 20 9 106
4 3 2 51

Because of global developments, our Firm will not assist new Clients based in Russia or the Ukraine to open bank accounts.

To view list of available EMI and banks for sale in Europe, view this webpage

client relationship officer - Simon

  • Mr. Simon Guidecoq
  • Director, Global Solutions
  • Get in touch

Healy Consultants

We enjoy quality professional relationships with banks, governments, lawyers and accountants in 180+ locations .

©2024 Healy Consultants. All Rights Reserved. UEN number: 201425789W

Healy Consultants

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business plan of remittance

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Guide to Essential Reports for Remittance Business Success

The flow of remittance for the year 2024 has been estimated at 690 billion USD, with an increase of 3% from the previous year, as reported by KNOMAD. As the significance of remittance is constantly growing, data-driven decision-making has taken prominence. The burgeoning role of reporting and analytics have enabled a paradigm shift in the way remittance operates. It has significantly boosted remittance by improving operational efficiency, predictive analysis, compliance, and customer engagement.

The advent of advanced tools provides real-time insights into transactions, customer behaviour, and financial metrics, aiding in process streamlining and resource optimisation. With the support of latest AI enabled Analytics, it helps trend prediction, risk identification, and informed decision-making. Overall, comprehensive reporting systems enhance operational effectiveness, ensure regulatory compliance, and elevate customer experience.

In this blog, we will explore the pivotal role of reporting and analytics in the remittance industry, with a focus on banks, MTOs, and fintechs. We’ll highlight how advanced reporting tools can transform decision-making, ensure robust compliance, and boost operational efficiency. By harnessing cutting-edge technology and adapting to evolving consumer expectations, businesses can optimise their remittance processes and stay ahead in a rapidly changing landscape.

Optimising Global Remittance Operations with Advanced Reporting and Analytics

Organisations, handling businesses across the globe focus on predicting the global trend, and ensuring they move in the right direction. With a plethora of reports helping to gauge requirements, companies are empowered to make accurate, data-driven decisions.

To effectively manage and leverage this wealth of information, companies need a reliable technology solution provider equipped with a scalable remittance platform that has in-built reporting modules, supporting them in navigating the complexities of data integration and reporting. An efficient partnership ensures that these reports are not only accurate and timely but also aligned with the company’s strategic objectives. By collaborating with a technical expert, businesses can streamline operations, enhance decision-making, and drive growth and success in a competitive landscape.

Netremit – Global Remittance Platform, fortified with reporting and advanced business analytics, offering air-traffic control style dashboard, and 40+ data-rich on-demand reporting including settlement ledger, balance sheet, customer behaviour analysis, suspicious transaction reporting, fx reports, and more.  It also allows for custom report creation, PI tracking for uncollected transfers, and compliance monitoring, all designed to streamline operations and enhance financial oversight.

Customisable MIS Reports that empower decision-making

Accuracy and reliability are the backbone of remittance, where the need for efficient reports has become crucial. Businesses when needed to make tailored decision making, rely on numerous reports focusing on specific trends and metrics that will make a huge impact on the way they operate, and enhance their operations, which sets them apart ahead of the competition.

Let us delve into various types of MIS Reports

As the demand for data-driven insights grows, companies are increasingly developing new types of reports to meet the specific needs of their operations and compliance. The trend towards more specialised reporting solutions continues, with innovative reports emerging to address these evolving requirements. This dynamic landscape ensures that as businesses adapt to new challenges, the development of tailored reports will keep pace, helping them stay competitive.

Financial Reports

  • Periodic Profit Reports: Track profitability and assess the financial health of the business over time.
  • Cash Flow Statements: Monitor cash inflows and outflows, ensuring liquidity for ongoing operations.
  • Balance Sheet Reports: Provide an overview of the company’s financial position, detailing assets, liabilities, and equity.
  • Budget vs. Actual Reports: Compare budgeted financial performance with actual results to identify variances and inform strategic adjustments.
  • Fund Flow Statements: Detail the sourcing and utilisation of funds, essential for financial planning and stability.

Compliance Reports

  • AML/KYC Compliance Reports: Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Fraudulent Activity Reports: Identify and monitor potentially fraudulent transactions to mitigate risk.
  • Transaction Monitoring Reports: Track and analyse transaction patterns to detect suspicious activities.
  • Structuring and Smurfing Reports : Identify attempts to evade reporting thresholds by structuring transactions.
  • Transaction Frequency Reports: Region-Specific Compliance Reports: Tailored to meet regulatory requirements specific to different regions, ensuring global compliance .

Operational Reports

  • P/L (Profit and Loss) Reports: Evaluate overall business performance by tracking income and expenses.
  • Customer Reports: Provide insights into customer demographics, Customer Satisfaction Score (CSAT), Customer Lifetime Value (CLTV) behaviours  and preferences.
  • Marketing Reports: Analyse the effectiveness of marketing campaigns and strategies.
  • Settlement Reports: Track the settlement of transactions between parties to ensure accuracy.
  • Reconciliation Reports: Ensure that all transactions are accounted for by matching internal records with external statements.
  • Transaction Reports: Detailed tracking of all transactions processed within a specific period.
  • FX (Foreign Exchange) Reports: Monitor foreign exchange transactions, including rates and conversion data.
  • Customer Behaviour Reports: Analyse customer interaction patterns to improve service and retention.
  • Agent Performance Reports: Evaluate agent productivity and efficiency.
  • Channel Performance Reports: Compare transaction volumes and values across different channels.
  • Payment method Preference Report: Analyse the payment methods that are most successful and preferrable by customers.

Payment Processing Reports

  • Transaction Volume Report: Total number of transactions processed by payment type, currency, and time period.
  • Transaction Value Report: Total value of transactions processed by payment type, currency, and time period.
  • Chargeback Report: Details of disputed transactions, reasons for chargebacks, and their impact on revenue.
  • Authorization and Decline Report: Analysis of authorized and declined transactions, identifying potential issues.
  • Average Transaction Value (ATV) Report: Average value of transactions over a specific period.
  • Settlement Report: Details of funds transferred between the merchant and payment processor.
  • Payment Method Performance Report: Comparison of performance across different payment methods (credit cards, debit cards, digital wallets ).
  • Peak Hour Analysis Report: Identification of peak transaction times to optimize resources.
  • Geolocation Report: Analysis of transaction locations to identify trends and potential fraud.

Payment Reconciliation Reports

  • Daily/Weekly/Monthly Reconciliation Report: Comparison of internal transaction data with bank or payment processor statements.
  • Discrepancy Report: Detailed information about unmatched transactions, including amounts, dates, and reasons for differences.
  • Cleared vs. Uncleared Transactions Report: Status of transactions in terms of clearing and settlement.
  • Chargeback Reconciliation Report: Matching chargeback claims with internal records.
  • Refund Reconciliation Report: Matching processed refunds with original transactions.
  • Fee Reconciliation Report: Verification of fees charged by payment processors or acquirers.

Harnessing Customer and Transaction Management

Utilising analytics to segment customers enables businesses to understand diverse customer needs and tailor services accordingly. By examining transaction histories, behaviour patterns, and demographic data, companies can create targeted offerings that enhance customer satisfaction and loyalty.

Implementing real-time tracking systems allows customers to monitor their transactions instantly, increasing transparency and trust. Coupled with advanced fraud detection mechanisms, businesses can identify and address suspicious activities promptly. Enhanced compliance reporting ensures that all transactions adhere to regulatory requirements, maintaining accuracy and reducing risk.

Reporting tools and dashboards provide a comprehensive view of business operations and customer interactions. Customisable dashboards allow for the monitoring of key performance indicators and operational metrics, supporting informed decision-making and improving overall operational efficiency. With a comprehensive collection of reports, analytics, also customisable reports tailored to the needs of the businesses, NetRemit is also fortified with actionable dashboards, which represents the data in interactive way.

Advanced Analytics to Enhance Business Growth

According to Grand View Research, the global advanced analytics market is projected to expand at a remarkable Compound Annual Growth Rate (CAGR) of 23.2% from 2021 to 2028. Basic analytics are the first line of defence, tracking essential data points to detect unusual patterns and prevent fraudulent activities, verifying user authenticity, bolstering security measures , enhancing protection, and building trust with customers by ensuring robust due diligence.

Advanced analytics, including data mining and predictive AI, reveal new business opportunities by analysing large datasets to identify trends and forecast market changes, enabling proactive decision-making.

NetRemit encompasses comprehensive reporting and analytics features tailored to the remittance industry. With the prowess of both basic and advanced analytics, it unleashes new dimensions of insight. The balance sheet provides a financial snapshot, profit distribution reports, and periodic profit reports to track profit allocation and performance. The settlement ledger report details settlements. The customer behaviour & transaction pattern analysis examines customer interactions and trends, and the suspicious transaction reporting flags potential fraud. FX Reports offer insights into foreign exchange, and payments reports cover payment methods and portals

Agent reports assess performance by agent level and sub-users, while branch reports track branch activities. Usage reports monitor system use, and compliance reports ensure regulatory adherence. User reports track user activity and access. Custom reports allow for tailored reporting to meet specific business needs.

Wrapping Up

NetRemit empowers international money transfers with robust capabilities including account reconciliation, positioning itself as the one-stop solution for diverse remittance needs. With a strong technical foundation and a dedicated wing for consulting and integrations, NetRemit understands the unique challenges businesses face.

NetRemit’s cutting-edge reporting and analytics deliver 40+ customisable reports, precise transaction tracking, and robust compliance monitoring. This advanced capability streamlines processes, enhances security, and supports strategic planning, providing organisations with detailed reports, insightful analyses, and visual representations for informed decision-making.

Fuel your business with innovative remittance solutions, advanced analytics, and seamless transaction management to maximise operational excellence, ensure regulatory compliance, and capture new growth opportunities. Reach out for partnership opportunities at +44 (0)204 574 2433 or [email protected].

Ready to get started?

We can’t wait to show you what’s possible with NetRemit.

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Breaking down the usa remittance market.

The USA remittance market has significantly evolved over the past few decades, transitioning from informal channels to regulated, formal methods driven by technological advancements and increased regulatory...

Success in the Remittance Business: Top Strategies You Can’t Ignore

Remittance growth has significantly transformed the global economy, empowered countries, and driven economic growth. International money transfer businesses play a crucial role in meeting customer demands...

business plan of remittance

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How to Start a Money Changer and Remittance Center Business

About the webinar.

Money changers buy currency from the customers and mark their profit and sell it to their customers. It is one of the very few essential businesses that remained open since lockdown, especially if that establishment includes the service of a remittance.

Remittance service on the other hand will make money based on the profit type they operate. These profit types are: Flat Fee and Percentage Fee.

● To assist the participants to know how to set up and operate a money changing and remittance business.

Who Should Participate

● Those who want to set up a Money Changer and Remittance Business. ● Pawnshop owners who want to add a complimentary business for additional profit.

● Industry and Market Analysis

● Required Capitalization

● Business Permits and Licenses including BSP (Bangko Sentral ng Pilipinas)

● Convertible and Non-convertible Currencies

● Currency Pricing, Buying and Selling

● Different Currencies Security Features

● Basic Money Changer and Remittance Operations

● Remittance as an Additional Source of Revenue

Schedule: Click to view BusinessCoach Seminar Schedule »

3 hours (via ZOOM)

Requirements

• Mobile phone, tablet, computer, or laptop • Download free ZOOM app • Internet connection • Good audio connection

 How to Start a Money Changer and Remittance Center Business

Registration Details

Webinar fee.

Php 1,750.00 per participant (inclusive of e-Handouts and e-Certificate) to be paid at least 3 banking days before the event

Reservation

Please call to register, or you may download our registration form. Kindly fill-out and send to us through fax (8727.88.60) or email. You will receive a confirmation within 48 hours.

Mode of Payment

Deposit/Transfer cash payment to Banco de Oro:

• Savings Account Name: BUSINESSCOACH, INC. • Savings Account Number: 00235-003-71-22

Kindly email deposit slip or screen capture of payment details (indicate name of participant and seminar title) to confirm reservation.

Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of its events.

Contact Details

Contact numbers.

Please call (632) 8727.88.60, (632) 8727.56.28, (632) 8569.78.84 or (632) 8569.46.90 or call/text mobile numbers 0915.205.0133 / 0908.342.3162 / 0926.622.0768 / 0933.584.7266

For other inquiries, you may also leave a message in our contact form »

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Chinese investors seize Nigeria’s guest houses in Liverpool, plan to sell them on eBay

A Chinese investment group has finalized plans to sell two residential properties it seized from the country on eBay.

Chinese investors seize Nigeria’s guest houses in Liverpool, plan to sell them on eBay

  • Chinese investment group plans to sell two residential properties seized from Nigeria on eBay to recover $70 million in arbitration awards.
  • The seized properties are located in Liverpool, United Kingdom.
  • The case stemmed from a dispute between Zhongshang and Ogun State, Nigeria.

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A Chinese investment group, aiming to recover up to $70 million in arbitration awards from Nigeria, has finalized plans to sell two residential properties it seized from the country on the global online marketplace eBay, sources familiar with the arrangement informed Peoples Gazette .

This latest development comes shortly after Zhongshang Fucheng Industrial Investment Ltd secured a court judgment in France authorizing the seizure of three Nigerian presidential planes.

DON'T MISS THIS: 10 most corrupt African countries heading into 2024

The company seized two buildings tied to the Nigerian government in Liverpool, United Kingdom, in June 2024, following Nigeria's failure to comply with an arbitration ruling issued in 2021.

The properties, located at 15 Aigburth Hall Road and Beech Lodge, 49 Calderstones Road in Liverpool, were seized following a December 2021 British court order.

This ruling empowered Zhongshang executives to confiscate Nigerian assets in the UK to recover the $70 million judgment, which remained unpaid as of August 20, 2024, with a two per cent monthly interest accruing on the outstanding amount.

Zhongshang was awarded $55,675,000 plus interest of $9,400,000 and costs of £2,864,445 as of the date of the arbitration verdict on March 26, 2021, court documents said.

The case stemmed from a dispute between Zhongshang and Ogun State. The firm said the state violated a 2001 trade treaty between Nigeria and China when its rights to a free trade zone were rescinded in 2016.

The company brought Nigeria before a UK arbitration panel in 2018, accusing the country of using federal agencies, including the police, immigration, and the export processing authority, at the behest of Ogun State without following due process.

DON'T MISS THIS: UK court grants Nigeria £20 million in P&ID case triumph

According to court documents, two Zhongshang executives were expelled from Nigeria between mid and late 2016, with one of them allegedly detained and tortured by the police.

Several European courts have already issued enforcement orders in the UK, Belgium, France, and other countries, allowing Nigerian-owned jets and other assets to be tracked and seized.

Meanwhile, an appellate panel in the United States recently declined to extend sovereign immunity protection to Nigeria, facilitating Zhongshang’s continued efforts to recover the $70 million owed.

A consultant working with Zhongshang said the company has been working to put the two Liverpool houses up for sale, including on eBay, where the source said up to $2.2 million would be asked for both.

The company is also reportedly preparing to claim Nigeria’s £20 million P&ID award in the UK.

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What We Know About Kamala Harris’s $5 Trillion Tax Plan So Far

The vice president supports the tax increases proposed by the Biden White House, according to her campaign.

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Kamala Harris, in a lavender blazer, speaking into two mics at a lectern with a crowd of people seated behind her.

By Andrew Duehren

Reporting from Washington

In a campaign otherwise light on policy specifics, Vice President Kamala Harris this week quietly rolled out her most detailed, far-ranging proposal yet: nearly $5 trillion in tax increases over a decade.

That’s how much more revenue the federal government would raise if it adopted a number of tax increases that President Biden proposed in the spring . Ms. Harris’s campaign said this week that she supported those tax hikes, which were thoroughly laid out in the most recent federal budget plan prepared by the Biden administration.

No one making less than $400,000 a year would see their taxes go up under the plan. Instead, Ms. Harris is seeking to significantly raise taxes on the wealthiest Americans and large corporations. Congress has previously rejected many of these tax ideas, even when Democrats controlled both chambers.

While tax policy is right now a subplot in a turbulent presidential campaign, it will be a primary policy issue in Washington next year. The next president will have to work with Congress to address the tax cuts Donald J. Trump signed into law in 2017. Many of those tax cuts expire after 2025, meaning millions of Americans will see their taxes go up if lawmakers don’t reach a deal next year.

Here’s an overview of what we now know — and still don’t know — about the Democratic nominee’s views on taxes.

Higher taxes on corporations

The most recent White House budget includes several proposals that would raise taxes on large corporations . Chief among them is raising the corporate tax rate to 28 percent from 21 percent, a step that the Treasury Department estimated could bring in $1.3 trillion in revenue over the next 10 years.

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IMAGES

  1. 12 Remittance Templates

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  2. 12 Remittance Templates

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  3. 12 Remittance Templates

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  4. Write Business Plan for Remittance Services in 9 Steps

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  5. What is Remittance Advice & How Do Businesses Use Them?

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COMMENTS

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    Remittance business plan. This stage involves the creation of a remittance business plan that should become the foundation for further work. The plan includes: Project objectives to be achieved. KPIs to track performance. Project duration and work schedule. The budget you can allocate to the project. Roles in the team in accordance with the tasks.

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  25. Chinese investors seize Nigeria's guest houses in Liverpool, plan to

    Chinese investors seize Nigeria's guest houses in Liverpool, plan to sell them on eBay ... Adekunle Agbetiloye Adekunle is a Senior Reporter at Business Insider Africa with interest in the African economy, technology, energy transition, and climate change. He is passionate about telling the story of an evolving Africa.

  26. What We Know About Kamala Harris's $5 Trillion Tax Plan So Far

    The tax plan would also try to tax the wealthiest Americans' investment gains before they sell the assets or die. People with more than $100 million in wealth would have to pay at least 25 ...

  27. Paytm to complete Rs 100 crore-GIFT City investment plan

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