example target market in business plan

Small Business Trends

What is a target market and how to pick one (examples and template included).

When marketing a business, the key to success lies in the ability to target the right group or groups of people accurately. Knowing your target market is essential for any company that wants to create an effective, compelling marketing message that resonates and results in sales.

In this guide, we’ll explore what a target market is, how to define one, and why it’s so important. Let’s get started!

Table of Contents

What is Target Marketing?

Target marketing is indeed a crucial strategy for businesses, particularly for small businesses aiming to maximize their reach and resources. It helps them to hone in on potential customers who are most likely to be interested in their offerings and tailor their messages to those individuals.

Below are some key points about target marketing:

• Specific Focus : Target marketing allows businesses to focus on a specific demographic or set of customers. This focus could be based on age, gender, income, geographic location, interests, behaviors, or a combination of these factors.
• Efficient Resource Utilization : By focusing on a specific target market, businesses can use their resources more efficiently. This helps reduce wastage of resources on marketing efforts that reach people unlikely to purchase their product or service.
• Tailored Marketing and Sales Strategies : Businesses can customize their marketing and sales strategies to meet the specific needs and wants of their target market. This customization leads to more engaging, relevant, and effective messaging.
• Enhanced Customer Relationship : With a well-defined target market, businesses can build stronger relationships with customers by better understanding their needs, preferences, and behaviors. This understanding helps businesses to offer improved customer service and foster customer loyalty.
• Increased Sales and Profits : By targeting those most likely to buy their products or services, businesses can increase sales and, subsequently, profits. Target marketing often leads to higher conversion rates since the marketing efforts are directed towards individuals with a pre-existing interest or need for the product or service.

In conclusion, target marketing is a strategic approach to ensure your business is connecting with the right customers. It can lead to increased sales, more efficient use of marketing resources, and improved customer relationships, all of which are essential for a thriving business.

Before you start a business, it’s also important to write a business plan that includes a personal brand statement and a vision statement to clearly define your goals and objectives.

How to Define Your Target Market

Creating a marketing strategy for your business begins with defining your primary target market.

Knowing who your ideal customer is and understanding their needs and wants is essential for creating an effective plan. Here’s how to define your target market in six simple steps:

1. Conduct Market Research

Start by researching your potential customers to learn more about them. Target market research includes collecting data on demographics, interests, preferences, and purchasing habits. Doing so will help you create a profile of your ideal customer.

2. Define Your Unique Selling Proposition (USP)

Your USP is what differentiates your product or service from competitors and should be tailored to meet the needs of your target market. By clearly defining your USP, you can create a compelling marketing message that resonates with potential customers.

3. Analyze Your Competition

Once you understand the needs of your audience, take a look at what competitors are doing to determine which strategies may be most effective for reaching them. Analyzing the competition will help you determine the best approach for engaging your target market.

4. Segment Your Market

Break down the larger population into smaller market segments based on characteristics such as location, age, gender, education level, income level, and interests. This will help you identify small groups of people with similar interests and needs. By segmenting your market, you can create more targeted campaigns, which will lead to higher conversion rates.

5. Determine Personas

Create personas, which are fictional characters that represent each distinct market segment, so you can get a better understanding of how best to reach them with content that resonates with this specific audience. Doing so will help you create a more tailored message that is sure to resonate with potential customers.

6. Refine Your Strategy

Based on the insights you have gathered in Steps 1-5, refine your overall marketing strategy to best cater to each segment of customers. Things you can refine include messaging, promotions and pricing, content, and channels of distribution.

For instance, a health food company initially struggled with broad marketing efforts. By conducting thorough market research and customer interviews, they redefined their target market to health-conscious consumers aged 25-40, leading to a more focused marketing strategy and a subsequent increase in sales. This example illustrates the practical steps and positive outcomes of accurately defining a target market.

Defining Your Target Market Template

Defining your target market is essential for developing effective marketing strategies and reaching the right customers.

A template can be a useful tool in this process, as it helps to organize and structure the information you gather about your target market.

The template below is designed to guide you through the process of defining your target market and includes prompts for important information such as demographics, behaviors, and pain points.

Target Market Template:

1. Demographics:

• Income level
• Education level

2. Behaviors:

• Purchase habits
• Brand loyalty
• Media consumption
• Hobbies and interests

3. Pain Points and Needs:

• What are the problems or pain points that your target market is facing?
• What are their needs and desires?
• How can your product or service address these pain points and needs?

4. Goals and Objectives:

• What are the goals and objectives of your target market?
• How can your product or service help them achieve these goals and objectives?

5. Unique value proposition:

• What unique value does your product or service offer to your target market?
• How does it stand out from competitors?

6. Other relevant information:

• Include any other information that might be useful in defining your target market.

Why Knowing Your Target Market is So Important for Your Marketing Strategy

Understanding a specific target market is essential for any business to create an effective marketing strategy.

Without a proper understanding of the needs and wants of your target audience, it’s nearly impossible to craft a message that will resonate and result in sales.

Below are five reasons why knowing your target market is so important for your marketing strategy:

• Increased Reach – By targeting a specific group of people, you gain access to an audience who may not have been aware of your business or product in the past. This allows you to reach more potential customers and build a larger customer base.
• Cost Savings – More precise targeting means fewer wasted impressions, resulting in lower costs and higher returns on investment (ROI). Over the long term, this can result in significant savings for your business.
• Improved Engagement – Knowing your target market enables you to craft content tailored specifically to their interests and needs, which leads to improved engagement rates with potential customers. So, not only are you reaching more people, but they are paying more attention to your message.
• Targeted Promotion – You can use highly targeted promotions to strategically reach out to a select group of individuals and incentivize them to purchase from you. This can lead to higher sales and help you stand out from the competition.
• Better Conversion Rates – Understanding the wants and needs of your target audience increases the chances that they will convert into paying customers. The better the understanding of your target market, the better the chance for success.

Consider the case of a startup that failed to identify its target market correctly, leading to ineffective marketing strategies and eventual business closure. Conversely, a successful enterprise, by understanding its target market’s needs, was able to tailor its products, pricing, and promotions, resulting in increased market share and customer loyalty.

These real-world scenarios underscore the importance of target market identification as a cornerstone of business strategy, significantly influencing marketing effectiveness, customer engagement, and overall business success.

Target Market Segmentation

Target market segmentation is the practice of understanding and categorizing potential customers into distinct groups. This helps businesses better meet their customer’s needs by focusing on specific types of consumers and creating tailored campaigns that will resonate with them.

Take, for example, a clothing brand using psychographic segmentation to target fashion-forward young adults who prioritize sustainability. This approach enabled them to craft a resonant marketing message.

In contrast, demographic segmentation might involve a tech company focusing on middle-aged professionals for a new productivity tool, considering their occupation and income levels.

These instances show how different segmentation strategies can be applied to pinpoint the most receptive audience for specific products or services.

Psychographic Segmentation

Psychographic segmentation looks at lifestyle, attitudes, values, and opinions to segment an audience.

Through psychographic segmentation, you can develop a more personalized connection with your customers by crafting messages that fit their unique tastes, values, and interests.

Demographic Segmentation

A demographic target market is a group of consumers who share similar characteristics such as age group, gender, income, education, and occupation.

This type of target market is defined by measurable and observable characteristics.

For example, a business might target young professionals with a high disposable income and a college education.

Geographic Target Market

A geographic target market is defined by the consumer’s location. This type of target market focuses on reaching consumers in a specific geographic area.

For example, a business might target consumers in a specific city or state.

Firmographic Segmentation

Firmographic segmentation focuses on analyzing data about businesses to uncover insights about their strengths and weaknesses in order to reach the right buyers in a B2B setting.

Using firmographics allows marketers to understand which businesses are most likely interested in their products or services before they ever make contact.

A car rental business , for example, might target business travelers who frequently rent cars for work-related trips.

Behavioral Segmentation

Behavioral segmentation looks at how consumers interact with products and services, and their decisions to purchase or not purchase things based on past experiences, preferences, brand associations, and more.

By understanding behavior patterns marketers can craft messages that speak directly to the customer’s wants or needs.

Types of Target Markets

There are many ways to segment a target market, and the type of target market you choose will largely depend on your industry, product or service offering, and overall marketing goals.

Here are some of the most common types of target markets:

B2B (Business-to-Business) is an industry term used to describe companies that sell products or services to other businesses rather than individual consumers.

Examples include computer hardware manufacturers selling to corporate IT departments, accounting firms providing services to other businesses, and software developers creating programs for sale to other companies.

B2C (Business-to-Consumer) is a type of transaction where businesses sell their products directly to consumers, such as grocery stores selling food or clothing retailers selling apparel.

This type of targeting requires an understanding of consumer needs and preferences when crafting campaigns and messages that speak directly to the customer.

Niche Markets

A niche market is a smaller segment within a larger target market. This can be based on demographics, lifestyle choices, interests, or any other factor that defines a subset of customers who share common attributes.

Knowing your niche market can help you create more targeted ads and better understand the specific needs and wants of potential customers within that group.

How Big Should a Target Market be?

The ideal size of a target market depends on the type of product or service being offered and the goals of the business.

Generally, the larger the target market, the greater reach your campaign will have but it can also limit a business’s ability to customize messages to fit its audience.

Having too narrow of a focus when it comes to targeting can result in a lack of engagement from potential customers who could benefit from using your product.

It is important for businesses to find a balance between reach and specificity to maximize their results.

Target Market Examples

When it comes to identifying and reaching your target market, it can be helpful to look at examples of how other companies have done it. Here are four examples of companies and their target markets:

Starbucks Target Market

Starbucks , the coffee giant, targets a wide range of consumers, including busy professionals, college students, and older adults.

They focus on providing a convenient and comfortable experience for their customers, with a wide variety of coffee and food options.

Starbucks locations are often found in high-traffic areas such as downtown business districts, university campuses, and suburban shopping centers.

Their target market is also characterized by consumers who are willing to pay a premium for high-quality coffee and an inviting atmosphere.

Nike Target Market

Nike , the sportswear giant, targets consumers who are active and value fitness and healthy living.

They focus on providing high-performance athletic apparel and footwear for a wide range of sports and activities.

Nike’s target market includes serious athletes, fitness enthusiasts, and casual athletes who want to look and feel good while they exercise.

The company also targets youth and urban culture and often collaborates with popular athletes and fashion designers.

Tesla Target Market

Tesla, the electric vehicle manufacturer, targets consumers who are environmentally conscious and value innovation and technology.

They focus on providing electric vehicles and energy solutions that are sustainable and efficient.

Tesla’s target market includes early adopters of technology, consumers looking for an alternative to traditional gasoline vehicles, and individuals who are willing to pay a premium for a high-performance electric car.

Disney Target Market

Disney , the entertainment giant, targets families and children with a focus on creating magical experiences.

They offer a wide range of entertainment options, including theme parks, cruises, movies, and television shows.

Disney’s target market includes families with children, grandparents, and adults who are young at heart.

They also target consumers who are willing to pay for the Disney brand experience and for the memories that come with it.

Target Marketing Strategies

Developing effective target marketing strategies can help you reach the right customers and increase your return on investment. Here are five target marketing strategies to consider:

• Segmenting the market: Segmenting the market involves dividing the market into smaller groups of customers with similar characteristics. This allows you to create specific marketing strategies for each segment, increasing the chances of reaching the right customers.
• Creating buyer personas: A buyer persona is a fictional representation of your ideal customer. Creating buyer personas can help you understand the needs, wants, and pain points of your target market, and tailor your marketing messages accordingly.
• Developing a unique value proposition: A unique value proposition (UVP) is a statement that communicates the unique benefits of your product or service. Developing a UVP can help you stand out from the competition and attract the right customers.
• Using data and analytics: Data and analytics can help you better understand your target market and develop effective marketing strategies. This can include things like analyzing customer data, tracking website traffic, and monitoring social media metrics as part of a social media marketing strategy.
• Test and optimize: Once you have identified your target market and developed your marketing strategies, it’s important to test and optimize them based on the results. This can include A/B testing your messaging, testing different ad formats, and experimenting with different marketing channels.

What is a target market?

As many quality marketing courses teach, a target market is a specific group of consumers that a business or organization aims to reach with its marketing efforts.

It is defined by characteristics such as demographics, behaviors, pain points, and needs. It helps businesses to understand the needs and wants of their potential customers and create products, services, and marketing strategies that meet those needs.

Can you have multiple target markets?

Yes, it is possible to have multiple target markets. Companies often segment their customer base into multiple target markets in order to design and deliver messages that are more tailored to each one.

It’s important to find the right balance between reach and specificity when attempting to market effectively across multiple target markets.

How do I answer the question ‘What is your target market’?

When asked ‘What is your target market?’, you can respond with an explanation of the type of customers who are most likely to purchase your product or service.

This could include demographic information such as age, gender, income level, and geographic location, and/or psychographic information such as values, interests, lifestyle choices, or preferences.

You may wish to also provide examples of how you identify and target these segments in your marketing campaigns.

What are the 3 common target markets?

The 3 most common target markets are demographic segmentation, geographic segmentation, and psychographic segmentation. Demographic segmentation involves targeting customers based on their age, gender, income level, and other demographic information.

Geographic segmentation involves targeting customers based on where they live, such as by country or city. Psychographic segmentation involves targeting customers based on brand values alignment, interests, lifestyle choices, or preferences.

How detailed should a target market be? What is the purpose of a target market?

A target market should be as detailed as possible in order to ensure that it accurately reflects your ideal customer. The purpose of a target market is to identify the most likely customers for your product or service so that you can create effective and efficient marketing campaigns.

By focusing on this audience, you can make sure that you are reaching the right people with the right message to better engage them and increase your chances of conversion.

What is the difference between target market and target audience?

The difference between a target market and a target audience is that a target market is the group of potential customers that your company is aiming to reach, while a target audience is the people who are most likely to purchase your product or service.

A target market may include multiple different audiences, for example, young adults and retirees, while target audiences will be focused on one particular segment.

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How to Define Your Target Market

4 min. read

Updated April 4, 2024

One of the most powerful tools of small business marketing strategy is defining and addressing your target market—the audience that you think is most likely to buy your product or service. The key to identifying this customer base is market segmentation, or figuring out the demographics of your specific market.

Common sense makes it seem obvious from afar. You can’t (and shouldn’t) try to sell your product to everyone in the world. You’d waste a lot of money and resources very quickly.

But how do you figure out who your target audience is? Who or what should it be? How would you know? Here are five tips to help you figure it out.

1. Don’t try to please everybody

Strategy is focus. Say you’re planning to start a restaurant ; which of these three options is easier?

• Pleasing customers 40 to 75 years old, wealthy, much more concerned with healthy eating than cheap eating, appreciating seafood and poultry, liking a quiet atmosphere.
• Pleasing customers 15 to 30 years old, with limited budgets, who like a loud place with low prices and fast food.
• Pleasing everybody.

I really hope you chose one of the first two, and not the third. This is the essence of target marketing—divide and conquer. Different groups of people have different pain points and different desires. Most of the time, efforts to please everyone end up pleasing no one.

• 2. Learn market segmentation

It’s about segments, like pie segments or orange segments—except that in this case, it’s segments of a total market, or TAM .

In my “divide and conquer” example above in the first point, the specific age ranges, wealth, and atmosphere preferences describe particular market segments.

In the illustration here below, U.S. census data divides the population into demographic segments. Demographics are the old standards like age, gender, and so on.

You’ve seen market segmentations referred to frequently in business articles, interviews, and discussions. People will appeal to certain age groups, genders, income levels, and so forth. Divide and conquer is a simple concept; market segmentation is how you make it practical for your business.

Let’s say you think your target market is age 40 to 75 years old, wealthy, and interested in healthy eating. How do you validate your assumption that that demographic will be your ideal target customers? That’s where market research comes in. Talking to customers and potential customers is one of the best ways to do this kind of research, but there are many approaches.

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• 3. Use segmentation creatively

Don’t limit your target market strategy for market segmentation by age, gender, and economic level.

For example, when I was consulting for Apple Computer, we divided the market into user groups:

• Small business
• Large business

I also liked a shopping center segmentation that divided its market into so-called psychographic market segmentation:

• Kids and cul-de-sacs were affluent upscale suburban families, “a noisy medley of bikes, dogs, carpools, rock music, and sports.”
• Winner’s circle were wealthy suburban executives, “well-educated, mobile executives and professionals with teen-aged families. Big producers, prolific spenders, and global travelers.”
• Gen X and babies were upper-middle income, young, white-collar suburbanites.
• Country squires were wealthy elite ex-urbanites, “where the wealthy have escaped urban stress to live in rustic luxury. Affluence, big bucks in the boondocks.”

I knew a business that segmented its business customers into decision-process types as well:

• Decision by committee
• Decision by functional manager
• Decision by owner

And I call this final example, for lack of a formal definition, strategic intersection.

In the diagram here, the social media services that Have Presence offers are targeted to small business owners who:

• Want outside help with their social media; and
• Value business social media; and
• Have a budget to pay for the service.

Any of these creative segmentations can help you set a target market, and can also be a jumping off point for putting together a user or buyer persona —another useful tool for understanding your target audience and developing better marketing messaging.

• 4. Consider your own unique identity too

Your business probably reflects who you are and what you like to do, as well as what you do best. Marketing to people you like as the target market is an advantage. If you like the feel of small business better than the big corporate giants, then you’re probably better off setting the small business as a target market.

As Palo Alto Software, the host of Bplans, grew up and grew our business plan software, its founder (that would be me) was more comfortable with the do-it-yourself entrepreneur and business owner than the high-end consultants, so we ended up targeting the do-it-yourselfers in business.

So, somebody who loves fine food, tastefully prepared and served, is probably more comfortable with an upscale target market than with price-sensitive young families.

• 5. Define your target market early and revise as needed

Do it well as soon as you can, and keep reviewing and refreshing as you go along. You shouldn’t think of your target market as set in stone. As you learn more about your customers, how you define your target market will probably change.

The right target market increases your chances of success because you can communicate better with a well-defined group, and that holds expenses down and makes results better.

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

Table of Contents

• 1. Don’t try to please everybody

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Target Market: Examples, What it is & How to Define it

What is a target market?

What is a target audience, why define your target market , how to define your target market: , target market examples, target marketing plan example, summary .

Every business that’s ever existed dreams of a huge customer base and constant sales with a bottom line that wows… But if you’re continuously falling short of your sales and growth targets, then it might be time to check if you’re selling and marketing your products or services to the right people. 

Rather than falling into the trap of thinking you can appeal to everyone all at once (spoiler alert: you can’t), having a narrow target market and audience ensures your products, services, and brand attract and maintain the customers who are going to be interested and (hopefully) make lots of purchases. 

In this article, we’re going to help you finally make those profits you’ve dreamed of by clarifying exactly what is meant by “target market” and “target audience.” With this information, you’ll be able to build the right buyer personas for your products and services, so you can build your small business into the empire you deserve. 

First things first, “target market” is a phrase you’ll hear almost daily in the business world. But what does it really mean? 

Well, your target market is the people who are going to be buying your products or services. By establishing your target market early on, you can tailor your products accordingly and ensure you’re only spending your precious advertising budget marketing to people who will actually benefit from what you’re selling. 

Target markets are usually defined by three aspects: 

• Demographics: Things like the age, gender, income, marital status, ethnicity, employment status, etc., of your buyers. 
• Geographics: Where your customers are located (this can be as wide as entire continents, or even just a single neighborhood or street). 
• Psychographics: What drives your customers? What are their likes and dislikes? What problems do they face in their lives? 

By figuring out who your customers are, you’ll be in a better place to market your products… And you could even use this information during upgrades to ensure you’re continuously providing a valuable benefit. 

Target markets and target audiences can frequently get confused and overlap, but they relate to different people, and it’s essential to have a clear distinction between the two. 

While your target market is the end consumer, your target audience is who your brand should be focusing on when advertising.

A good example of this would be for a child-aged target market. Let’s use McDonald’s Happy Meals as an example…

While the Happy Meals are clearly made for kids, the target audience for this product would be the adults responsible for the children. These adults are the ones who choose what the kids eat and will usually be the ones buying the Happy Meals. 

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Because McDonald’s has clearly identified their target market vs. target audience, you’ll notice adverts for Happy Meals tend to focus on aspects that the target market (kids) wouldn’t be that interested in… Like the nutrition value of the meals, for example. 

Another brilliant example of a target market vs. a target audience is the 2010 Old Spice advert, The man your man could smell like . When trying to appeal to a younger audience, Proctor & Gamble (the advertising team behind this campaign along with Nike’s Just Do It ) discovered around 60% of men’s body washes and deodorants were purchased by women. 

Taking advantage of this information, P&G decided to aim subsequent Old Spice marketing efforts at women with the famous ad featuring Isaiah Mustafa. Like McDonald’s, they successfully identified a difference between their target market (men aged 18 – 35) and their target audience (the wives and girlfriends of these men). 

In other words, your target market is whom you’re selling to. Your target audience is whom you’re advertising to.

So, now we know what the difference is between a target market and a target audience… But the question still remains, why bother? Surely, marketing to everyone is casting a wider net, and you’ve got more chances of gathering customers? 

Any angler will be able to tell you that a wide net isn’t all it’s cracked up to be when catching fish. Sure, you might get one or two valuable catches in a large net, but you’re more likely to end up with a barrel of fish nobody wants. 

To really catch fish, you need the right bait, the right equipment, and to be fishing in the right places. 

And suddenly, the metaphor of casting a large net continues to be 100% applicable to the world of marketing. 

In other words, if you aspire to make everyone a potential customer, you’re less likely to gain attention from people who will actually benefit from and buy your products and services. Instead, focus your marketing efforts on a clearly defined section of the market, and you’ll attract more valuable customers who will help your business grow. 

In addition to attracting the right people, defining your target market and audience early on will allow you to: 

• Develop the product line by solving specific needs
• Set the right prices
• Determine the perfect marketing channels
• Find the best features to highlight
• Determine the right keywords and SEO criteria
• And much more.

A narrow, specific target audience and market also ensures you’re not spending too much time/money casting a wide net… Enabling you to convert far greater numbers of potential customers with considerably lower overheads. 

When it’s time to define your target market, you might struggle to know where to start at first. But figuring out the right market segment to advertise to doesn’t need to be difficult if you break it down. 

Remember, by marketing to a specific group of people, you can focus on getting the language, tone of voice, and content just right. This enables your message to get across more clearly and will make your audience more likely to buy your product or service.  

In addition, having well-defined target customers enables you to start a more genuine and compelling conversation with that group of consumers. And once you’ve cultivated a genuine relationship, you’re more likely to benefit from loyal customers and word-of-mouth recommendations. 

To get started building a definition of your target customers, think about the following: 

1. Identify the key benefits of your business

Once you’ve established the critical benefits of your business, you’ll probably find your target market becomes clear fairly quickly. 

As marketer Philip Kotler said, “authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions…” 

Theodore Levitt elaborates on this with… “people don’t want to buy a quarter-inch drill. They want to buy a quarter-inch hole.” 

As Kotler and Levitt identify, it’s not the features of your product or service that will sell… It’s the benefits these provide. For example, if you’re selling exercise equipment, the benefits might include improving customers’ self-image, physical health, mental wellbeing, confidence, and empowerment. These benefits will be more compelling to most target customers than a list of specs. 

To identify the key benefits of your product or service, ask yourself the following questions: 

• What problem(s) do you solve for people? 
• What need(s) do you meet? 
• What desire(s) are you fulfilling?

2. Identify who will benefit most from the above. 

Once you’ve identified the key benefits of your product or service, you can start thinking about who would benefit most from these features and who would be most likely to buy. This will help you narrow down the demographics for your target market. 

For example, if you’re selling at-home exercise equipment, the people who will benefit most from this could be middle-aged, overweight men who don’t have time to go to the gym or young women who don’t feel comfortable in a standard gym. 

Think about who your product or service helps the most, and start narrowing them down. 

Consider the age, location, gender, income, and any other critical demographics of the market segment you’ve identified and make a note of these. 

3. Refine your target market 

Once you’ve established the key demographics of the group of consumers who are most likely to benefit from your products or services, it’s time to define your target market even further by building user personas for your customers. 

These personas will include the demographics like age range, location, etc., that you defined in step 2 but adds in psychographics. 

Psychographics include more personal information about your market segment. These will include things like: 

• The customer’s likes and dislikes
• Hobbies and interests
• Daily routines
• Pain-points

You can collect this information through a variety of means. If you have established customers already, asking them to provide feedback can be invaluable to businesses. Otherwise, surveys, polls on social media, or any other market research will help you establish precisely who you’re selling to. 

4. Stay objective

It might surprise you to realize that this is probably the most challenging step in defining your target market and audience… But it’s also one of the most critical. 

When researching your potential customers, you must always stay objective and avoid assumptions, particularly when matching your product’s key benefits with a specific group of people. 

In fact, CBInsights discovered that approximately 35% of start-up businesses fail due to a lack of market need. 

Even if you think your product is fantastic, you’re likely to fail if you don’t accurately identify a need, want, or desire and address that. 

Segway is an excellent example of a business failing due to a poorly defined target market and a product that didn’t fulfill a need. 

5. Evaluate the segments 

It’s critical to remember that just because someone says they would buy your product or service doesn’t mean they actually will . 

You need to ensure the market segment you’ve identified is a viable customer group by asking the following questions: 

• Is this group large enough to sustain the business? 
• Does the market segment have sufficient income to afford the products and services being sold? 
• Will these people make multiple purchases, or will you constantly need to be attracting new customers? 
• Are other brands targeting the same market segment? Why/why not? 
• What separates your brand from similar companies, products, and services? 
• How accessible is the target market you’ve identified?

Following any research into this evaluation, it’s vital to create real-life tests to directly engage with your prospective market. 

6. Identify who influences the buying decision. 

Once you’ve defined your target market, it’s time to turn your attention to your target audience. Remember, your target market is the group of people who might want to buy your product. Your target audience relates to the people who will be making or influencing the purchase decision. 

The most obvious example of this is how products for children need to be marketed to parents or guardians, as kids don’t have any buying power themselves. But this can also take into account a far wider group of people as purchase decisions are rarely made in a vacuum. 

Consider the friends and family of your target customers. Would a good/bad word from a sibling change your potential customer’s mind about buying? If it’s a big-ticket item, would your customer want to check with their spouse or partner first? How can you convince these ‘influencers’ that your products and services are worth buying? 

If you’re providing products and services for B2B clients, this can be even more complicated as purchases may need to be approved by multiple people before they can go ahead. 

7. Check your competitors 

As part of your marketing strategy, you should have completed a SWOT analysis (strengths, weaknesses, opportunities, threats) of your business. Now, it’s time to ensure you’ve done the same for your competition, starting with the top stores on Shopify and working back to your closer competitors. 

Use social media, Google, and customer research to determine what target audiences your competitors are focusing on and whether those individuals align with your business. 

If you’re advertising to the same group of people, figure out what these people find great/bad about the competition and use this to guide your own marketing efforts. 

Now you know how to define your specific target market, it can be helpful to see how other companies have used targeting research to build a detailed target audience profile. These well-known brands offer a fantastic target marketing plan example that you can use to bring these concepts to life and translate them into your own marketing strategy. 

Nike provides an excellent target market demographics example. Once, Nike marketed to professional athletes only but changed its business model to accommodate a broader, more approachable audience with the Just Do It campaign. 

As part of the rebranding, Nike considered the benefits of its sports apparel, shoes, accessories, and equipment and who these benefits would most appeal to. 

Their targeting includes a young age range, people interested in getting fitter, individuals with some disposable income to spend on high-quality products. 

To further narrow down the target market, Nike specifically focuses on aspiring athletes and runners in most advertising campaigns and utilizes an inspiring, motivational, inclusive tone of voice that appeals to a younger audience who are ready to push beyond their limitations. 

We know what you’re thinking… “but Netflix targets everyone?!” While this may be partially true, have you ever taken a look at someone else’s Netflix account and noticed how different it looks from your own? 

With detailed algorithms and substantial customer research, Netflix intelligently targets individual preferences in its marketing strategy, ensuring each person receives a well-defined and highly tailored experience. 

It’s also worth noting that Netflix started as a DVD delivery service, mailing DVDs to rent to its customers. As online streaming took over, Netflix analyzed its customers’ needs and made the switch to provide an online service. Now offering apps and even downloadable, offline shows and movies, still highly tailored to individual preferences. 

This cool and quirky footwear brand is another excellent example of target marketing at work. The brand appeals to “misfits and rebels,” with a daredevil outlook that may not attract every shoe-wearing citizen but is sufficiently focused so that rebels worldwide can’t get enough. 

Like Netflix, Vans allowed the customers to guide their business decision and utilized highly targeted market research to ensure every product matched their audiences’ desires perfectly. 

Before we leave you, we thought it might be helpful to include a detailed target marketing plan example. This fictitious target market for a software company will give you an idea of the demographics you should include when analyzing your customer base, so you can see precisely how to define your target market in a B2B scenario: 

Key Demographics: 

• Age range: 35-45 years old. 
• Gender: 65% male, 35% female
• Common job titles: Chief financial officer, head of digital, senior accountant

Key Psychographics: 

• Values: Job security, affordability, financial growth
• Likes to review all data and complete a full pros/cons analysis before making decisions
• Strives for an improvement to their work/life balance
• Skeptical of any brand that promises to solve all their problems or too-good-to-be-true offers. 

Challenges and pain points

• Concerned that their current software can’t keep up with increasing demands and improvements to modern technology. 
• Aware that a lack of third-party integration means internal processes cannot be performed efficiently. 
• Demands from bosses and/or shareholders create a stressful work environment with little work/life balance. 

Preferred communication channels

• Professional social media platforms such as LinkedIn
• Regularly browse the internet for the latest industry news 

Preferred content

• White papers with plenty of detail
• Case studies
• News articles

Now you know how to find your target markets, the difference between a target audience and a target market, and some real-life examples of how to write a target market strategy. You should be well on your way to attracting and maintaining a loyal, engaged customer base. 

But it’s important to remember that figuring out who your ideal customers are is only the first step. Once you’ve identified the age, location, gender, interests, pain points, and other aspects of your target market sample, it’s vital to focus on the communication channels markets can use to communicate with these segments. 

Google Analytics is one of the best tools for determining where your target market/audience hangs out online. Using this information, you can streamline your marketing efforts on relevant social media platforms, email campaigns, or even offline advertising. 

Be sure to focus on getting the tone of voice and language just right in any messaging, and have high-quality landing pages that reflect your audience’s interests to retain the best customers and keep them coming back for more. 

Once you’ve done this, you’re sure to experience market growth like never before.

How do you define a target market? 

A target market is a segment of people who are likely to benefit from the products or services your business is selling. You can narrow this group into as many smaller segments as you like to help your marketers find the perfect methods to get your messaging across.

Target markets are usually defined by key demographics, including age range, gender, income, geographic location, and more. They will be further narrowed down with psychographics, including likes and dislikes, key values, pain points, lifestyle, etc.

How do you define a target market vs. target audience? 

Target markets take into account the people you’re selling to at market. However, a target audience will be the person or people who make the purchase decision and are the ones you’re advertising to.

A good example of the difference between these two aspects is a product for children. While kids aged 3-4 might be the target market, the target audience would be the parents or guardians, as these are the ones who make the purchase decision.

Old Spice is another good target market vs. target audience profile example. Although the product is for men, the man your man could smell like campaign utilized messaging for the end-users’ wives, girlfriends, and partners. The market was men; the audience was the women buying the product on their behalf.

How do I identify my target market? 

Plenty of research is required to accurately identify the right target market for your products or services. Conversations with any customers you already have are invaluable. You can utilize things like social media polls, surveys, or even email research to help you determine your target market and existing customers.

Google Analytics is also an incredibly valuable tool when establishing your target market. This will help you see where your audience spends their time and what keywords they’re searching for that might be relevant to your messaging.

Suppose Facebook is an appropriate channel for your marketers to use. In that case, Facebook’s custom audience tools can also be handy for your market research and to aid you with narrowing down your market segments.

How do you write a target market statement?

Take a look at our target market statement examples above for an overview of the things you should include in a target marketing strategy. As a summary, you should be looking to include aspects such as:

• Geographical location
• Aspirations
• Current challenges
• Hobbies/interests

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How to Write a Business Plan: Target Market Analysis

The Business Plan and the Importance of Defining Your Target Market

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

Conducting a Market Analysis

Polling your target market, writing the market analysis, online tools for market research, u.s. online market research sources, canadian online market research, local sources of market research, doing your own market research.

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The market analysis is basically the target market section of your business plan . It is a thorough examination of the ideal people to whom you intend to sell your products or services.  

Even if you intend on selling a product or service only in your community, you won't be selling that service to everyone who lives there. Knowing exactly what type(s) of people might be interested in buying your product or service and how many of them reside in your projected area or region is fundamental in creating your market analysis.

Once target market data has been established, you'll also work on sales projections within specific time frames, as well as how prospective sales might be affected by trends and policies.

Research is key and cornerstone of any solid  business plan .

Don't Skip This Step!

Don't skip market research; otherwise, you could end up starting a business that doesn't have a paying market.

Use these general terms as linchpins in research data for the market analysis section of your business plan, and to identify your target market:

But don't stop here. To succinctly define your target market, poll or survey members of your prospective clients or customers to ask specific questions directly related to your products or services. For instance, if you plan to sell computer-related services, ask questions relating to the number of computing devices your prospective customers own and how often they require servicing. If you plan on selling garden furniture and accessories, ask what kinds of garden furniture or accessories your potential customers have bought in the past, how often, and what they expect to buy within the next one, three, and five years.

Answers to these and other questions related to your market are to help you understand your market potential.

The goal of the information you collect is to help you project how much of your product or service you'll be able to sell. Review these important questions you need to try to answer using the data you collect:

• What proportion of your target market has used a product similar to yours before?
• How much of your product or service might your target market buy? (Estimate this in gross sales and/or in units of product/service sold.)
• What proportion of your target market might be repeat customers?
• How might your target market be affected by demographic shifts?
• How might your target market be affected by economic events (e.g. a local mill closing or a big-box retailer opening locally)?
• How might your target market be affected by larger socio-economic trends?
• How might your target market be affected by government policies (e.g. new bylaws or changes in taxes)?

One purpose of the market analysis is to ensure you have a viable business idea.

Find Your Buying Market

Use your market research to make sure people don't just like your business idea, but they're also willing to pay for it.

If you have information suggesting that you have a large enough market to sustain your business goals, write the market analysis in the form of several short paragraphs using appropriate headings for each. If you have several target markets, you may want to number each. 

Sections of your market analysis should include:

• Industry Description and Outlook
• Target Market
• Market Research Results
• Competitive Analysis

Remember to properly cite your sources of information within the body of your market analysis as you write it. You and other readers of your business plan, such as potential investors, will need to know the sources of the statistics or opinions that you've gathered.

There are several online resources to learn if your business idea is something worth pursing, including:

• Keyword searches can give you an overall sense of potential demand for your product or service based on the number of searches.
• Google Trends analysis can tell you how the number of searches has changed over time.
• Social media campaigns can give you an indication of the potential customer interest in your business idea.

The U.S. Small Business Administration (SBA) has information on doing your market research and analysis , as well as a list of free small business data and trends resources you can use to conduct your research. Consider these sources for data collection:

• SBA  Business Data and Statistics  
• The U.S. Census Bureau maintains a huge database of demographic information that is searchable by state, county, city/town, or zip code using its census data tool . Community, housing, economic, and population surveys are also available.
• The U.S. Department of Commerce Bureau of Economic Analysis (BEA) has extensive statistics on the economy including consumer income/spending/consumption, business activity, GDP, and more, all of which are searchable by location.

The Government of Canada offers a guide on doing market research and tips for understanding the data you collect. Canadian data resources include:

• Statistics Canada  offers demographic and economic data.
• The  Business Development Bank of Canada (BDC)  offers market research and consulting with industry experts.
• The Canada Business Network provides business information to entrepreneurs by province/territory, including market research data.

There are also a great many local resources for building target market information to explore, including:

• Local library
• Local Chamber of Commerce
• Board of Trade
• Economic Development Centre
• Local government agent's office
• Provincial business ministry
• Local phone book

All of these will have information helpful in defining your target market and providing insights into trends.

The above resources are secondary sources of information, in which others have collected and compiled the data. To get specific information about your business, consider conducting your own market research . For instance, you might want to design a questionnaire and survey your target market to learn more about their habits and preferences relating to your product or service.

Market research is time-consuming but is an important step in affording your business plan validity. If you don't have the time or the research skills to thoroughly define your target market yourself, hiring a person or firm to do the research for you can be a wise investment.​

Small Business Administration. " Market Research and Competitive Analysis. " Accessed Jan. 13, 2020.

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What Is a Target Market?

• Defining a Product's Target Market
• 4 Target Markets

Why Are Target Markets Important?

What are market segments, target market and product sales.

• Target Market FAQs

The Bottom Line

• Marketing Essentials

Target Market: Definition, Purpose, Examples, Market Segments

Investopedia / Mira Norian

A target market is a group of people that have been identified as the most likely potential customers for a product because of their shared characteristics, such as age, income, and lifestyle.

Identifying the target market is a key part of the decision-making process when a company designs, packages, and advertises its product.

Key Takeaways

• A target market is a group of customers with shared demographics who have been identified as the most likely buyers of a company's product or service.
• Identifying the target market is important in the development and implementation of a successful marketing plan for any new product.
• The target market also can inform a product's specifications, packaging, and distribution.

How Do I Define My Product's Target Market?

Part of creating a new product is envisioning the consumers who will want it.

A new product must satisfy a need or solve a problem, or both. That need or problem is probably not universal unless it reaches the level of indoor plumbing. More likely, it is needed by a subset of consumers, such as environmentally-conscious vegetarians, or science nerds, or outdoor enthusiasts. It may appeal to a teenager or a middle-aged professional, a bargain-hunter or a snob.

Envisioning your likely target market is part of the process of creating and refining a product, and informs decisions about its packaging, marketing, and placement.

What Are the 4 Target Markets?

Market researchers use activity, interest, and opinion (AIO) surveys to construct psychographic profiles of their target customers. Marketing professionals divide consumers into four major segments:

Demographic: These are the main characteristics that define your target market. Everyone can be identified as belonging to a specific age group, income level, gender, occupation, and education level.

Geographic: This segment is increasingly relevant in the era of globalization. Regional preferences need to be taken into account.

Psychographic: This segment goes beyond the basics of demographics to consider lifestyle, attitudes, interests, and values.

Behavioral: This is the one segment that relies on research into the decisions of a company's current customers. New products may be introduced based on research into the proven appeal of past products.

What Is an Example of a Target Market?

Each of the four target markets can be used to consider who the customer for a new product is.

For example, there are an estimated 100,000 Italian restaurants in the U.S. Clearly, they have enormous appeal.

But a corner pizza joint might appeal mostly, although by no means entirely, to a younger and more budget-conscious consumer, while an old-fashioned white tablecloth place might be dominated by older folks and families who live in the neighborhood. Meanwhile, a newer place down the street might cater to an upscale and trend-conscious crowd who will travel a good distance for the restaurant's innovative menu and fancy wine list.

In each successful case, a savvy business person has consciously considered the ideal target market for the restaurant and has tweaked the menu, decor, and advertising strategy to appeal to that market.

Few products today are designed to appeal to absolutely everyone. The Aveda Rosemary Mint Bath Bar, available for $26 a bar at Aveda beauty stores, is marketed to the upscale and eco-conscious woman who will pay extra for quality. Cle de Peau Beaute Synactif Soap retails for $110 a bar and is marketed to wealthy, fashion-conscious women who are willing to pay a premium for a luxury product. An eight-pack of Dial soap costs $12 at CVS, and it is known to get the job done.

Part of the success of selling a good or service is knowing to whom it will appeal and who will ultimately buy it. Its user base can grow over time through additional marketing, advertising, and word of mouth.

That's why businesses spend a lot of time and money in defining their initial target markets, and why they follow through with special offers, social media campaigns , and specialized advertising.

Dividing a target market into segments means grouping the population according to the key characteristics that drive their spending decisions. Some of these are gender, age, income level, race, education level, religion, marital status, and geographic location.

Consumers with the same demographics tend to value the same products and services, which is why narrowing down the segments is one of the most important factors in determining target markets.

For example, people who fall into a higher income bracket may be more likely to buy specialty coffee from Starbucks instead of Dunkin' Donuts. The parent companies of both of these brands need to know that in order to decide where to locate their stores, where to stock their products, and where to advertise their brand.

A business may have more than one target market—a primary target market, which is the main focus, and a secondary target market, which is smaller but has growth potential. Toy commercials are targeted directly to children. Their parents are the secondary market.

Identifying the target market is an essential part of a product development plan, along with manufacturing, distribution, price, and promotion planning. The target market determines significant factors about the product itself. A company may tweak certain aspects of a product, such as the amount of sugar in a soft drink or the style of the packaging, so that it appeals more to consumers in its target group.

As a company’s product sales grow, it may expand its target market internationally. International expansion allows a company to reach a broader subset of its target market in other regions of the world.

In addition to international expansion, a company may find its domestic target market expands as its products gain more traction in the marketplace. Expanding a product's target market is a revenue opportunity worth pursuing.

How Detailed Should a Target Market Be?

It depends. Broadly speaking, a product may be designed for a mass market or a niche market, and a niche market can be a very small group indeed, especially in a product's early introductory phase.

Some carbonated beverages aim for a practically universal market. Coca-Cola had to branch out to 200 markets abroad to continue growing its customer base. Gatorade is owned by Pepsi Cola, but the brand is positioned as a drink for athletes. The soda brand Poppi, which is branded as a healthy, sparkling, prebiotic soda with real fruit juice, gut health, and immunity benefits, is clearly aimed at a younger, healthier, and more trend-conscious target market.

Consider a casual apparel company that is working to build its distribution channels abroad. In order to determine where its apparel will be most successful, it conducts some research to identify its primary target market. It discovers that the people most likely to buy their products are middle-class women between the ages of 35 and 55 who live in cold climates.

It's reasonable for the company to focus its advertising efforts on northern European websites that have a strong female audience.

But first, the company may consider how its apparel can be most attractive to that target market. It may revise its styles and colors and tweak its advertising strategy to optimize its appeal to this new prospective market.

What Is the Purpose of a Target Market?

A target market defines a product as well as vice versa.

Once a target market is identified, it can influence a product's design, packaging, price, promotion, and distribution.

A product aimed at men won't be packaged in pink plastic. A luxury cosmetic won't be sold in a pharmacy. An expensive pair of shoes comes with a branded cloth drawstring bag as well as a shoebox. All of those factors are signals to the target audience that they have found the right product.

Identifying the target market is part of the process of creating and refining a new product.

A target market can be translated into a profile of the consumer to whom a product is most likely to appeal. The profile considers four main characteristics of that person: demographic, geographic, psychographic, and behavioral.

National Geographic. " How Italian Cuisine Became as American as Apple Pie ."

Aveda. " Rosemary Mint Bath Bar ."

Cle de Peau. " Synactif Soap ."

CVS. " Dial Antibacterial Deodorant Bar Soap, White ."

Coca-Cola Australia. " Coca-Cola: From Start-Up to Global Enterprise ."

Pepsico Partners. " Gatorade ."

DrinkPoppi. " Home ."

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Home > Business Plan > Target Market in a Business Plan

Target Market in a Business Plan

… we are targeting this part of the market …

What is the Target Market?

Target Market Segments

Your product will not be of equal interest to all potential customers, as they do not all have the same needs and characteristics. This section of the business plan deals with the analysis of the target market into different groups of customers (customer or target market segments) each having distinct characteristics and needs from the product.

The target market segmentation strategy depends on the business and the product, but generally segmentation falls into the following customer characteristics groups.

Psychographic segmentation

Psychographic segmentation splits up a sales market of a business based on such things as the social class, lifestyle choices, personality traits, tastes, attitudes, and the opinions of its customers.

Psychographic market segmentation examples include the promotion of products such as cars as these often reflect a customers lifestyle, and leisure activities. For example, a car business might identify customers who are interested in keeping the environment green and promote hybrid cars to them, or a business involved in activity holidays will seek to market to customers who show a preference for an active lifestyle.

Demographic segmentation

• Social class
• Size of family
• Nationality

Geographic Segmentation

Geographic segmentation is the process of splitting up a sales market of a business based on the geographical location of the customers. It is a particularly important marketing tool when the business is a multinational, worldwide business, but is also used by businesses to split their markets into region, county, state, city, neighborhood, or postal code.

A geographic segmentation example would be seasonal clothing items such as coats and swimwear. In contrast, in a colder climate coats would be marketed and sold all year round whereas swimwear would be highly seasonal during the holiday period. In a hot climate swimwear would be the all year round product and winter coats might not be sold at all.

Behavioral segmentation

Behavioral segmentation is the process of splitting up the sales market based on brand loyalty, usage, benefits required.

Target Market Presentation in the Business Plan

The business plan target market section can be presented in a number of formats, but a listing of the major customer segments together with a pie chart will show the investor where the main potential for the product lies. In the example below, the market is split into four main segments both in terms of number of customers and percentage of the total target market.

The average customer spend is also included, to reconcile the total target market back to the served available market (SAM) in monetary terms. Finally, a brief statement about the growth prospects for the market is included to show the investor the potential for growth in your chosen customer segments.

When identifying the target-market segments, it is important to be as specific as possible about the customer characteristics which make up each segment. In choosing which segments to concentrate on, take into account the size and potential for growth of each segment, and identify clearly what benefits, both emotional and financial, the product provides for the customer.

This is part of the financial projections and Contents of a Business Plan Guide , a series of posts on what each section of a simple business plan should include. The next post in this series is about the analysis of the competition for the target-market.

About the Author

Chartered accountant Michael Brown is the founder and CEO of Plan Projections. He has worked as an accountant and consultant for more than 25 years and has built financial models for all types of industries. He has been the CFO or controller of both small and medium sized companies and has run small businesses of his own. He has been a manager and an auditor with Deloitte, a big 4 accountancy firm, and holds a degree from Loughborough University.

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A lot of preparation goes into starting a business before you can open your doors to the public or launch your online store. One of your first steps should be to write a business plan . A business plan will serve as your roadmap when building your business.

Within your business plan, there’s an important section you should pay careful attention to: your market analysis. Your market analysis helps you understand your target market and how you can thrive within it.

Simply put, your market analysis shows that you’ve done your research. It also contributes to your marketing strategy by defining your target customer and researching their buying habits. Overall, a market analysis will yield invaluable data if you have limited knowledge about your market, the market has fierce competition, and if you require a business loan. In this guide, we'll explore how to conduct your own market analysis.

How to conduct a market analysis: A step-by-step guide

In your market analysis, you can expect to cover the following:

Industry outlook

Target market

Market value

Competition

Barriers to entry

Let’s dive into an in-depth look into each section:

Step 1: Define your objective

Before you begin your market analysis, it’s important to define your objective for writing a market analysis. Are you writing it for internal purposes or for external purposes?

If you were doing a market analysis for internal purposes, you might be brainstorming new products to launch or adjusting your marketing tactics. An example of an external purpose might be that you need a market analysis to get approved for a business loan .

The comprehensiveness of your market analysis will depend on your objective. If you’re preparing for a new product launch, you might focus more heavily on researching the competition. A market analysis for a loan approval would require heavy data and research into market size and growth, share potential, and pricing.

Step 2: Provide an industry outlook

An industry outlook is a general direction of where your industry is heading. Lenders want to know whether you’re targeting a growing industry or declining industry. For example, if you’re looking to sell VCRs in 2020, it’s unlikely that your business will succeed.

Starting your market analysis with an industry outlook offers a preliminary view of the market and what to expect in your market analysis. When writing this section, you'll want to include:

Market size

Are you chasing big markets or are you targeting very niche markets? If you’re targeting a niche market, are there enough customers to support your business and buy your product?

Product life cycle

If you develop a product, what will its life cycle look like? Lenders want an overview of how your product will come into fruition after it’s developed and launched. In this section, you can discuss your product’s:

Research and development

Projected growth

How do you see your company performing over time? Calculating your year-over-year growth will help you and lenders see how your business has grown thus far. Calculating your projected growth shows how your business will fare in future projected market conditions.

Step 3: Determine your target market

This section of your market analysis is dedicated to your potential customer. Who is your ideal target customer? How can you cater your product to serve them specifically?

Don’t make the mistake of wanting to sell your product to everybody. Your target customer should be specific. For example, if you’re selling mittens, you wouldn’t want to market to warmer climates like Hawaii. You should target customers who live in colder regions. The more nuanced your target market is, the more information you’ll have to inform your business and marketing strategy.

With that in mind, your target market section should include the following points:

Demographics

This is where you leave nothing to mystery about your ideal customer. You want to know every aspect of your customer so you can best serve them. Dedicate time to researching the following demographics:

Income level

Create a customer persona

Creating a customer persona can help you better understand your customer. It can be easier to market to a person than data on paper. You can give this persona a name, background, and job. Mold this persona into your target customer.

What are your customer’s pain points? How do these pain points influence how they buy products? What matters most to them? Why do they choose one brand over another?

Research and supporting material

Information without data are just claims. To add credibility to your market analysis, you need to include data. Some methods for collecting data include:

Target group surveys

Focus groups

Reading reviews

Feedback surveys

You can also consult resources online. For example, the U.S. Census Bureau can help you find demographics in calculating your market share. The U.S. Department of Commerce and the U.S. Small Business Administration also offer general data that can help you research your target industry.

Step 4: Calculate market value

You can use either top-down analysis or bottom-up analysis to calculate an estimate of your market value.

A top-down analysis tends to be the easier option of the two. It requires for you to calculate the entire market and then estimate how much of a share you expect your business to get. For example, let’s assume your target market consists of 100,000 people. If you’re optimistic and manage to get 1% of that market, you can expect to make 1,000 sales.

A bottom-up analysis is more data-driven and requires more research. You calculate the individual factors of your business and then estimate how high you can scale them to arrive at a projected market share. Some factors to consider when doing a bottom-up analysis include:

Where products are sold

Who your competition is

The price per unit

How many consumers you expect to reach

The average amount a customer would buy over time

While a bottom-up analysis requires more data than a top-down analysis, you can usually arrive at a more accurate calculation.

Step 5: Get to know your competition

Before you start a business, you need to research the level of competition within your market. Are there certain companies getting the lion’s share of the market? How can you position yourself to stand out from the competition?

There are two types of competitors that you should be aware of: direct competitors and indirect competitors.

Direct competitors are other businesses who sell the same product as you. If you and the company across town both sell apples, you are direct competitors.

An indirect competitor sells a different but similar product to yours. If that company across town sells oranges instead, they are an indirect competitor. Apples and oranges are different but they still target a similar market: people who eat fruits.

Also, here are some questions you want to answer when writing this section of your market analysis:

What are your competitor’s strengths?

What are your competitor’s weaknesses?

How can you cover your competitor’s weaknesses in your own business?

How can you solve the same problems better or differently than your competitors?

How can you leverage technology to better serve your customers?

How big of a threat are your competitors if you open your business?

Step 6: Identify your barriers

Writing a market analysis can help you identify some glaring barriers to starting your business. Researching these barriers will help you avoid any costly legal or business mistakes down the line. Some entry barriers to address in your marketing analysis include:

Technology: How rapid is technology advancing and can it render your product obsolete within the next five years?

Branding: You need to establish your brand identity to stand out in a saturated market.

Cost of entry: Startup costs, like renting a space and hiring employees, are expensive. Also, specialty equipment often comes with hefty price tags. (Consider researching equipment financing to help finance these purchases.)

Location: You need to secure a prime location if you’re opening a physical store.

Competition: A market with fierce competition can be a steep uphill battle (like attempting to go toe-to-toe with Apple or Amazon).

Step 7: Know the regulations

When starting a business, it’s your responsibility to research governmental and state business regulations within your market. Some regulations to keep in mind include (but aren’t limited to):

Employment and labor laws

Advertising

Environmental regulations

If you’re a newer entrepreneur and this is your first business, this part can be daunting so you might want to consult with a business attorney. A legal professional will help you identify the legal requirements specific to your business. You can also check online legal help sites like LegalZoom or Rocket Lawyer.

Tips when writing your market analysis

We wouldn’t be surprised if you feel overwhelmed by the sheer volume of information needed in a market analysis. Keep in mind, though, this research is key to launching a successful business. You don’t want to cut corners, but here are a few tips to help you out when writing your market analysis:

Use visual aids

Nobody likes 30 pages of nothing but text. Using visual aids can break up those text blocks, making your market analysis more visually appealing. When discussing statistics and metrics, charts and graphs will help you better communicate your data.

Include a summary

If you’ve ever read an article from an academic journal, you’ll notice that writers include an abstract that offers the reader a preview.

Use this same tactic when writing your market analysis. It will prime the reader of your market highlights before they dive into the hard data.

Get to the point

It’s better to keep your market analysis concise than to stuff it with fluff and repetition. You’ll want to present your data, analyze it, and then tie it back into how your business can thrive within your target market.

Revisit your market analysis regularly

Markets are always changing and it's important that your business changes with your target market. Revisiting your market analysis ensures that your business operations align with changing market conditions. The best businesses are the ones that can adapt.

Why should you write a market analysis?

Your market analysis helps you look at factors within your market to determine if it’s a good fit for your business model. A market analysis will help you:

1. Learn how to analyze the market need

Markets are always shifting and it’s a good idea to identify current and projected market conditions. These trends will help you understand the size of your market and whether there are paying customers waiting for you. Doing a market analysis helps you confirm that your target market is a lucrative market.

2. Learn about your customers

The best way to serve your customer is to understand them. A market analysis will examine your customer’s buying habits, pain points, and desires. This information will aid you in developing a business that addresses those points.

3. Get approved for a business loan

Starting a business, especially if it’s your first one, requires startup funding. A good first step is to apply for a business loan with your bank or other financial institution.

A thorough market analysis shows that you’re professional, prepared, and worth the investment from lenders. This preparation inspires confidence within the lender that you can build a business and repay the loan.

4. Beat the competition

Your research will offer valuable insight and certain advantages that the competition might not have. For example, thoroughly understanding your customer’s pain points and desires will help you develop a superior product or service than your competitors. If your business is already up and running, an updated market analysis can upgrade your marketing strategy or help you launch a new product.

Final thoughts

There is a saying that the first step to cutting down a tree is to sharpen an axe. In other words, preparation is the key to success. In business, preparation increases the chances that your business will succeed, even in a competitive market.

The market analysis section of your business plan separates the entrepreneurs who have done their homework from those who haven’t. Now that you’ve learned how to write a market analysis, it’s time for you to sharpen your axe and grow a successful business. And keep in mind, if you need help crafting your business plan, you can always turn to business plan software or a free template to help you stay organized.

This article originally appeared on JustBusiness, a subsidiary of NerdWallet.

On a similar note...

What Is a Target Market (And How to Find Yours)

The better you understand your target market, the more you’ll be able to focus your ads and reach the audience most likely to convert into customers.

Table of Contents

Your target market sets the tone for your entire marketing strategy — from how you develop and name your products or services right through to the marketing channels you use to promote them.

Here’s a hint before we dig in: Your target market is not “everyone” ( unless you’re Google ). Your task in defining your target market is to identify and understand a smaller, relevant niche so you can dominate it. It’s all about narrowing your focus while expanding your reach.

In this guide, we’ll help you learn who’s already interacting with your business and your competitors, then use that information to develop a clear target market as you build your brand .

Bonus: Get the free template to easily craft a detailed profile of your ideal customer and/or target audience.

What is a target market?

A target market is the specific group of people you want to reach with your marketing message . They are the people who are most likely to buy your products or services, and they are united by some common characteristics, like demographics and behaviors.

The more clearly you define your target market, the better you can understand how and where to reach your ideal potential customers. You can start with broad categories like millennials or single dads, but you need to get much more detailed than that to achieve the best possible conversion rates.

Don’t be afraid to get highly specific. This is all about targeting your marketing efforts effectively, not stopping people from buying your product.

People who are not included in your targeted marketing can still buy from you—they’re just not your top focus when crafting your marketing strategy. You can’t target everyone, but you can sell to everyone.

Your target market should be based on research, not a gut feeling . You need to go after the people who really want to buy from you, even if they’re not the customers you originally set out to reach.

What is target market segmentation?

Target market segmentation is the process of dividing your target market into smaller, more specific groups. It allows you to create a more relevant marketing message for each group.

Remember — you can’t be all things to all people. But you can be different things to different groups of people.

For example, as a vegetarian, I’ve eaten plenty of Impossible Burgers. I’m definitely a target customer. But vegetarians are a surprisingly small target market segment for Impossible Foods: only 10% of their customer base.

That’s why Impossible Foods’ first national advertising campaign was definitely not targeted at me:

https://www.facebook.com/ImpossibleFoods/videos/158779836141556

The target market segment for this ad campaign was “meat eaters who haven’t yet tried Impossible products.”

Vegetarians and meat eaters have different reasons for eating plant-based burgers and want different things from the experience. Target market segmentation ensures the company reaches the right audience with the right message.

How to define your target market

Step 1. compile data on your current customers.

A great first step in figuring out who most wants to buy from you is to identify who is already using your products or services. Once you understand the defining characteristics of your existing customer base, you can go after more people like that.

Depending on how someone connects with your business, you might have only a little information about them, or a lot.

This doesn’t mean you should add a lot of questions to your order or opt-in process just for audience research purposes — this can annoy customers and result in abandoned shopping carts.

But do be sure to use the information you naturally acquire to understand trends and averages .

Your CRM is a goldmine here. UTM parameters combined with Google Analytics can also provide useful information about your customers.

Some data points you might want to consider are:

• Age: You don’t need to get too specific here. It won’t likely make a difference whether your average customer is 24 or 27. But knowing which decade of life your customers are in can be very useful.
• Location (and time zone): Where in the world do your existing customers live? In addition to understanding which geographic areas to target, this helps you figure out what hours are most important for your customer service and sales reps to be online, and what time you should schedule your social ads and posts to ensure best visibility.
• Language: Don’t assume your customers speak the same language you do. And don’t assume they speak the dominant language of their (or your) current physical location.
• Spending power and patterns: How much money do your current customers have to spend? How do they approach purchases in your price category?
• Interests: What do your customers like to do, besides using your products or services? What TV shows do they watch? What other businesses do they interact with?
• Challenges: What pain points are your customers facing? Do you understand how your product or service helps them address those challenges?
• Stage of life: Are your customers likely to be college students? New parents? Parents of teens? Retirees?

If you’re selling B2B products, your categories will look a little different. You might want to collect information about the size of businesses that buy from you, and information about the titles of the people who tend to make the buying decisions. Are you marketing to the CEO? The CTO? The social marketing manager?

Step 2. Incorporate social data

Social media analytics can be a great way of filling out the picture of your target market. They help you understand who’s interacting with your social accounts, even if those people are not yet customers.

These people are interested in your brand. Social analytics can provide a lot of information that might help you understand why. You’ll also learn about potential market segments you may not have thought to target before.

You can also use social listening to help identify the people who are talking about you and your product on social media, even if they don’t follow you.

If you want to reach your target market with social ads, lookalike audiences are an easy way to reach more people who share characteristics with your best customers.

Step 3. Check out the competition

Now that you know who’s already interacting with your business and buying your products or services, it’s time to see who’s engaging with the competition.

Knowing what your competitors are up to can help you answer some key questions:

• Are your competitors going after the same target market segments as you are?
• Are they reaching segments you hadn’t thought to consider?
• How are they positioning themselves?

Our guide on how to do competitor research on social media walks you through the best ways to use social tools to gather competitor insights.

You won’t be able to get detailed audience information about the people interacting with your competitors, but you’ll be able to get a general sense of the approach they’re taking and whether it’s allowing them to create engagement online.

This analysis will help you understand which markets competitors are targeting and whether their efforts appear to be effective for those segments.

Step 4. Clarify the value of your product or service

This comes down to the key distinction all marketers must understand between features and benefits. You can list the features of your product all day long, but no one will be convinced to buy from you unless you can explain the benefits .

Features are what your product is or does. The benefits are the results. How does your product make someone’s life easier, or better, or just more interesting?

If you don’t already have a clear list of the benefits of your product, it’s time to start brainstorming now. As you create your benefit statements, you’ll also by default be stating some basic information about your target audience.

For example, if your service helps people find someone to look after their pets while they’re away, you can be pretty confident that your market will have two main segments: (1) pet owners and (2) existing or potential pet-sitters.

If you’re not sure exactly how customers benefit from using your products, why not ask them in a survey, or even a social media poll ?

You might find that people use your products or services for purposes you haven’t even thought of. That might, in turn, change how you perceive your target market for future sales.

Step 5. Create a target market statement

Now it’s time to boil everything you’ve discovered so far into one simple statement that defines your target market. This is actually the first step in creating a brand positioning statement , but that’s a project for another day. For now, let’s stick to creating a statement that clearly defines your target market.

For example, here’s Zipcar’s brand positioning statement, as cited in the classic marketing text Kellogg on Marketing . We’re interested in the first part of the statement, which defines the target market:

“To urban-dwelling, educated, techno-savvy consumers who worry about the environment that future generations will inherit, Zipcar is the car-sharing service that lets you save money and reduce your carbon footprint, making you feel you’ve made a smart, responsible choice that demonstrates your commitment to protecting the environment.”

Zipcar is not targeting all residents of a particular city. They’re not even targeting all the people in a given city who don’t own a car. They’re specifically targeting people who:

• live in an urban area
• have a certain degree of education
• are comfortable with technology
• are concerned about the environment

These are all interests and behaviors that Zipcar can specifically target using social content and social ads .

View this post on Instagram A post shared by Zipcar (@zipcar)

They also help to guide the company’s overall approach to its service, as evidenced by the rest of the positioning statement.

When crafting your target market statement, try to incorporate the most important demographic and behavior characteristics you’ve identified. For example:

Our target market is [gender(s)] aged [age range], who live in [place or type of place], and like to [activity].

Don’t feel like you need to stick to these particular identifiers. Maybe gender is irrelevant for your market, but you have three or four key behaviors to incorporate in your statement.

If you offer multiple products or services, you might need to create a target market statement for each market segment. In this case, it’s useful to define buyer personas .

Target market examples

Nike target market.

Despite its current market domination, Nike actually provides a great example of what can go wrong when you try to target too general of an audience.

Nike started out as a running shoe company. In the 1980s, they tried to expand their target market beyond runners to include anyone who wanted comfortable shoes. They launched a line of casual shoes, and it flopped.

Here’s the thing: Non-runners were already buying Nike shoes to walk to work, or for other casual purposes. Nike spotted this as an opportunity to expand. Instead, they diluted their brand promise, and the company actually started losing money.

The lesson, according to company founder Phil Knight?

“Ultimately, we determined that we wanted Nike to be the world’s best sports and fitness company and the Nike brand to represent sports and fitness activities. Once you say that, you have focus.”

While Nike would certainly not stop casual users from buying its shoes, the company refocused everything from product development to marketing on its target market: athletes of all levels, from pro to beer league.

In fact, understanding the importance of focus led Nike into a highly effective strategy of target market segmentation. The brand has multiple target markets for its various product lines.

On social, that means they use multiple accounts to reach their different target market groups. No one account tries to be all things to all customers.

The post below from Nike’s general Instagram account targets the segment of their audience interested in fashion and lifestyle products.

View this post on Instagram A post shared by Nike Basketball (@nikebasketball)

But the company also has channels dedicated to specific sports. Here’s an example of the content they create for runners:

View this post on Instagram A post shared by Nike Running (@nikerunning)

And that means … the brand has been able to return to marketing its products specifically for casual wear. It just reaches the casual target market through different channels than it uses for its athletic markets. It’s a different target market segment, and a different marketing message

View this post on Instagram A post shared by Nike Sportswear (@nikesportswear)

Like Nike, you might have one target market, or many, depending on the size of your brand. Remember that you can only speak effectively to one target market segment at a time.

Takasa target market

Takasa is a Canadian retail homewares company that specializes in organic, fair trade bedding and bath linens.

Here’s their target market as defined by founders Ruby and Kuljit Rakhra:

“ Our target market is the LOHAS segment, which means Family Lifestyles of Health and Sustainability. This group of people is already living, or striving to live, a green lifestyle … We know our target demo is very conscious about what their families consume, as well as the impact this consumption has on the environment.”

In their social content, they clearly identify the product features most important to their target market: organic materials and fair labor practices.

View this post on Instagram A post shared by Organic + Fairtrade Home Goods (@takasa.co)

The City of Port Alberni’s target market

Why does a city need a target market? In Port Alberni’s case, the city is working to “attract investment, business opportunities and new residents.” To that end, they launched a rebranding and marketing campaign.

And a marketing campaign, of course, needs a target market. Here’s how the city defined it:

“ Our target market is young people and young families 25 to 45 years of age who are entrepreneurial-minded, family oriented, adventurous, enjoy an active lifestyle, desire an opportunity to contribute to growth, well-educated and skilled professionals or tradespeople.”

In their social content, they highlight recreational opportunities aimed at those active and adventurous young families, even using the handle @PlayinPA.

View this post on Instagram A post shared by City of Port Alberni (@playinpa)

White House Black Market target market

White House Black Market is a women’s fashion brand. Here’s how they describe their target customer on their website :

“Our customer … is strong yet subtle, modern yet timeless, hard-working yet easy-going.”

That’s a fine description when talking directly to customers. But the marketing department needs a target market definition with a few more specifics. Here’s the detailed target market as described by the company’s former president:

“ Our target market is women [with a] median age of about 45 … at a stage in her life where she’s very busy, primarily a working woman. She’s probably got one or two kids left at home [or] … her children may be out of the house and on their way to college.”

With their hashtag #WHBMPowerhouse, they focus on this key demographic of women in their 40s with busy home lives and careers.

View this post on Instagram A post shared by White House Black Market (@whbm)

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Christina Newberry is an award-winning writer and editor whose greatest passions include food, travel, urban gardening, and the Oxford comma—not necessarily in that order.

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Target market: definition, purpose, examples, & best practices.

11 min read Aiming for your target market with a highly focused marketing strategy is now easier than ever with the support of insights from data and machine learning. Read our in-depth guide to learn how to successfully reach your target market.

What is a target market?

A target market is a subset of the audience you’re aiming to reach (your market). It is made up of a group of customers that have one or more commonalities between them and are most likely to be interested in your products.

These commonalities might be:

• Demographic targeting : They all have common features, such as age, income level, family status, level of disposable income, and marital status
• Psychographic segmentation : They all hold common interests, values, wants, goals, political leanings or lifestyle choices
• Behavioral patterns: They all have common behaviors, such as when they purchase a product or how often they buy
• Geographic segmentation : They are all located in the same region or local area

There are other factors that might group your target market’s members together, and, more often than not, there might be a blend of multiple factors. Keep in mind that there’s also a slight variation if you are looking for B2B customers, as this might include:

• Firmographics: The details about the businesses you’re targeting, such as industry, company size, global or regional spread
• Buying style: The businesses’ buying policies, budgets or stakeholder involvement
• Company behavior: How much they purchase and when, their appetite for risk

Free eBook: 2024 global market research trends report

What is target marketing?

Target marketing is the process of reaching out to particular market segments of your potential customers or your existing audience. This target market is defined by their commonality as mentioned above, usually within a range, such as consumers aged 25-45 or those working in the hospitality industry.

Your marketing strategy will be tailored to that particular niche market, and will encompass all the channels that the target audience might use. Your marketing should be based on market research and take into account the needs and wants of that specific group. Ideally, this means that you have data-led insights about your target market to allow you to create digital marketing or offline marketing strategies that work effectively.

What is consumer targeting?

Where your target market is the broader group of individuals that have a feature in common, your target consumers are the individuals you believe are most likely to purchase your product or service. Your marketing efforts for consumer targeting will be aimed at a more specific audience, such as 35-year-olds or hotel managers.

Consumer targeting vs market segmentation

Consumer targeting is the process of marketing to the specific audience you think will potentially buy your products, based on data-led insights on prior sales data and more.

Market segmentation is a broader process, being the general division of your entire potential audience into target markets, based on the features they share or the products and services they’d be interested in.

Both are necessary processes to narrow down the focus of your marketing efforts for the best results.

Why should you create a target marketing strategy?

Creating a marketing strategy for a specific target market has several advantages over a more general approach.

• You’re more likely to reach an audience interested in your products or services. Having a clear idea of who would be most interested in your offering means you don’t waste time marketing to those who are less likely to buy.
• You can create a more appealing and effective marketing strategy. Knowing your target audiences’ distinct features means you can create a marketing approach that will be more appealing to them.
• You’ll stand out from the competition. By honing in on your target customers and adapting your strategy accordingly, you’ll be ahead of the 76% of marketing executives that don’t use behavioral data to target their marketing efforts .
• You’re able to target and retarget your audience for better outcomes. Comscore found that retargeting customers led to a 1046% uplift in searches for the advertised brand.
• You can discover which customers are more likely to pay a premium for your product. Increase profitability and revenue by targeting the target audience with the highest ROI.

How to target market segments

Step 1: finding your target markets.

Whether you’re planning on exploring target markets for a new or an established business, market research will be vital to discover the most fertile areas for growth. Here are a few ideas on how to define your target market:

Study your current customers

Your current customers have a wealth of information that can help you create a marketing plan for your ideal target market. By gathering data, either through customer feedback channels such as surveys or focus groups, or by examining operations data such as customer purchase patterns, you can develop a persona that describes your ideal customer. What common characteristics do your biggest spenders have? Start by sending a survey with open-ended questions to a small representative sample of customers, perhaps 300 or more, to understand their values in their own words.

Examine the competition

Your competitors are likely targeting the same audiences as you. Analyze how they promote their product or service, and see how their ideal customer responds. What are they providing that you don’t, and what can you give customers that isn’t currently on the market?

Understand the motivations for purchase

Your customers are often telling you in their own words how they feel about your offering and why they have chosen your brand—you just need to listen. Use sophisticated listening tools, such as conversation analytics, to understand things such as customer intent, emotion, effort, and motivation. This will help you build a more solid picture of what your ideal target market looks like, and what challenges your offering solves for them.

Identify groups of customers

Your target markets will be made up of groups of ideal customers. What key characteristics link them together? Build a list of target markets, all defined by distinct features that you can target with your marketing efforts.

Create personas

Developing a persona, or a fictional character that embodies the type of customer you’d like to pinpoint, means you can better reach your target audience. Identify their roles, goals, and pain points and understand how they like to communicate. By helping them reach goals, fulfill role requirements and solving their pain points, you can better hone your marketing efforts.

Judge near-term vs longer-term opportunities

Not all your target markets will be worth targeting in the near term, perhaps because of the time of year, their growth projections and other factors. It’s a good idea to consider which target market is right for immediate targeting, and which segments are better kept for the longer term.

Evaluate product-market fit and positioning

Where will your value proposition have the most impact? Your product market fit will not be the same for every target market you identify, and sometimes you can position your product more effectively for one market than another. Evaluate which target markets will provide the greatest ROI and focus efforts there first.

Understand how to reach your target audience

Your target market will have preferences for how they want to engage with your brand. Learning how they interact with you by examining internal data and analyzing customer behavior will help you to speak to your target market on the platforms they prefer.

Step 2: Create an effective targeting strategy

There is the option of engaging in mass marketing, creating marketing campaigns designed to reach as many people as possible. However, for an effective strategy, you should forgo the entire market and target only the markets and customers you believe will be responsive.

Consider which marketing strategy will be most effective

Mass marketing is a one-size-fits-all approach that won’t have the same impact as targeting a specific audience. Here are some alternatives:

Differentiated marketing: This marketing strategy develops different marketing campaigns for each target market’s preferences. This helps to demonstrate your value proposition for each target audience, rather than marketing generally about your products and services. This may require more initial budget, as various marketing campaigns will be needed, but is more likely to have a greater impact on each individual target market.

Niche marketing: Through your market research, you may have identified a particular market where a small target audience has needs that are not being met by the offerings of your competitors. Creating a highly targeted marketing campaign for this specific audience can be lucrative if the gap in the market is not being served and if the potential purchases by this audience will be high in value.

Micromarketing: Even more targeted than niche marketing is micro marketing. Taking a small segment of your already-small niche market, you divide the audience into further characteristics that unite them, such as geographic location. Again, focusing on this hyper-specific target market can pay dividends if their potential spend outweighs the cost of serving them such a specific marketing campaign.

Create an omnichannel strategy with customer preferences in mind

Your market research should have uncovered how your target audience prefers to communicate. Frequently, the purpose of the engagement—to buy a product, resolve a query, find an answer—dictates how customers want to be reached. As a result, it’s best to create an omnichannel marketing strategy that can guide audiences on a personalized customer journey.

Step 4. Implement and learn

Once you’ve established your target market and understand how to reach them, it’s time to test your marketing campaigns and targeted advertising, and then learn from the response. Evaluations to consider include:

• What drives customers to purchase, and what has less of an effect on buying behaviors?
• Which target markets are the most lucrative, and why?
• What new market segments could be targeted with similar strategies?
• How measurable are the results of your strategies?
• How accessible are your strategies to all of your target customers?

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How To Define Your Target Market in 7 Steps

• Written by Bryan Philips
• Topic: Digital Marketing
• 19 minutes read

Customers are the lifeblood of any business, and knowing them is vital to your digital marketing strategy . You must ask yourself, “Who would be a good fit for my product? And what are their interests and priorities?” These questions might help you decide which contracts you’re most likely to win. But, precisely, how do you identify a target market, and what exactly is it?

Let’s look at what a target market is, analyze, see some helpful examples and go through target market segmentation.

Target Market Definition

A target market is a group of people for whom your products and services are intended. Typically, it’s established by industry, representing a specific part of the larger market that the sector covers. It’s usually determined by behavioral patterns, geographic location, and demographic variables.

Let’s assume you’ve developed a B2B software product that automates the calculation of sales commissions. You’d presumably concentrate on businesses that pay cash incentives with more than 20 salespeople in this scenario.

You’re well-versed in your industry, but there’s no one-size-fits-all mold for the companies that operate within it. If you were attempting to target a market for your product, start with company qualities such as scale.

A targeting strategy is a long-term approach that focuses on your ideal customer’s demographic, psychographic, and behavioral variables to improve sales performance. To do so, you must first figure out who your target market is and what they want from you.

For example, suppose you’re a B2B SaaS company with less than 100 employees selling to a Fortune 1000 company. In that case, this isn’t the same thing as it is for a large telecommunications corporation with millions of customers. You’d want to know exactly how big your ideal client’s business was to get started on a target market analysis.

How to Analyze Your Audience

To properly grasp your target audience, you must first conduct some research. You’ll design a marketing plan that works if you know who your products and services are and how to locate them.

Analyze Your Niche

Whatever you’re offering, it’s most valuable to a very particular set of people. Take a look at what you’re selling and why you’re selling it to understand your niche. This will assist you in not only determining what you have to offer and why your potential customer would want to buy it. Consider the following questions:

• What purpose does your product or service serve?
• Is there anything wrong with their life that your product or service could help them solve?
• What are the advantages of buying your goods or service? How does it benefit your potential consumer’s life?

Return to these answers whenever you’re lost in the minutia of your target market study. Allow them to be your guide while conducting your research.

Know Your Existing Customers

If you’re already generating a profit in your business, that means you have immediate access to your target audience. After all, since your present clients have already purchased with you, you can reasonably assume they convert.

You may target more people similar to your current clientele with your marketing strategy once you recognize them. Examine your customer base for any patterns in their characteristics, such as demographic or psychographic data like:

• Age  – What is the typical age range of your existing customers? This information will come in handy when determining your target segment for social media advertisements.
• Gender  – Are your customers primarily male or female? This may assist you in better comprehending their distinct requirements and desires, which may be gender-specific.
• Income  – What is the maximum amount of money your consumers can spend on your goods or services? Are they able to make repeat purchases, or do they need to save up for your product? Are there any financial restrictions in place that you must consider?
• Location  – What time zone are your customers in, and where do they live? What cultural issues do they face that are particular to their region (for example, advertisements for American football versus real football)?
• Behavior  – How do your consumers spend their time online? Which websites or brands do they follow, and which social media platform do they prefer? What material do your customers enjoy, and can you utilize it in your content marketing plan?
• Lifestyle  – What hobbies or activities do your consumers enjoy? What goods or services do they require to pursue those interests?
• Values  – What are the beliefs and values of your target audience? Is there a link between their brand loyalty and these beliefs and values?

This is the stage of developing a buyer persona. Start by dividing your target market into several target customers, also known as buyer personas.

Perhaps your target market is midsized firms wanting to buy sales performance management software. You might categorize your target consumers into several categories: finance department executives, sales leaders, founders, or CEOs.

What if I don’t have any customers?

No sweat! Check out the competition and their clients’ testimonials. From there, you’ll be able to reverse engineer a buyer persona for your own business. It also doesn’t hurt to reach out to these people for a 1:1 to discuss their opinions on your product’s niche.

Access Your Analytics

Knowing what content to post and where to publish it is critical to employ ads or create a digital marketing plan. This is simple to figure out by looking at what type of material attracts people to your website or social media profile and engages with your content.

You’ll find may find a wealth of data in your website’s analytics dashboard, as well as on its social media platforms. Here are some of the apps we recommend using:

• Search Engine Optimization: SEMrush
• LinkedIn: Shield
• Social Media: Reportei

Know Your Competition

Examine your competition to see who they’re aiming at. Take a look at their customer base to see if you can find a missing segment of the market that they may be neglecting.

Conducting a competitive analysis is the most effective approach to do so. You’ll research to figure out who your competitors are, what they have to offer, and even how they sell. Visit their website, blog, social media accounts, and advertisements in order of preference to see if you can figure out their target market strategy. Consider the following while investigating:

• Can you figure out how they have segmented their clients?
• What is their ideal customer profile?
• Do they have a particular target industry or many different ones? What is it/are they, and why do you want to know about them?
• What methods do they use for marketing their goods? What types of language do they utilize? What product characteristics are highlighted in their advertisements?
• What is their typical publishing frequency? Do they send or publish emails regularly?

Looking at your competition can assist you in identifying target market gaps that you may address. Are there any markets where they aren’t paying attention to?

This may encourage you to expand into new markets or develop new goods to cater to a different sector.

Product Features And Benefits

When conducting a target audience analysis, you should invest time to figure out what motivates potential consumers to buy your goods.

This is after you’ve determined who your target audience is and before you begin making efforts to reach them. The aim is to:

• Demand Generation is to use distribution channels and provide people content that educates, informs, and changes their perceptions before they need a solution to their problems.
• Lead Generation is to catch them in the decision-making process while they’re still trying to decide whether or not they want to buy anything.

The best approach is to demonstrate how your solutions or services may help them improve their lives.

Many marketers talk about this in terms of product features vs. product benefits. The product feature is what the item or service is or performs. The result, as well as its influence on your potential consumers, is known as the benefit.

Let’s use Performio (Sales Performance Management Software) as an example; one of the product’s features is “Performance Reporting and Dashboards” and the benefits are “better motivate your sales teams and agents by showing them all their performance metrics.”

What do their customers think?

Do salespeople really find Performio easy to use? YES! Performio delivers on its promise to help reps improve and track performance.

Customers are more inclined to buy your product if you demonstrate how it will benefit them. Better marketing, in a nutshell, improves your sales velocity and lowers customer acquisition costs.

If you aren’t yet clear on your product’s benefits, now is the time to make a list. Make a list of your top items that you plan to advertise with Facebook and Instagram ads.

Not only will this approach assist you in selling your items, but it will also aid you in identifying your target audience.

As in the case with Performio, the product has customers spending less time paying for performance and more time driving performance. Their target audience is businesses that are high-growth or enterprise organizations.

You’ll discover more about your target consumer if you grasp how your product benefits them.

Validate Value Proposition

Now that you’ve finished your audience study and have a clear image of who your target consumer is, it’s time to start advertising. Though search engine optimization (SEO) is the most effective marketing approach with the greatest return on investment, producing ads allows you to make quick progress while also providing you with a wealth of information.

You can start running Facebook and Instagram advertising quickly with Facebook Ads Manager. And if you’re not sure where to start placing advertisements, check out Audience Insights to see how your target audience compares to real-world Facebook users.

To begin, build a custom audience based on your research, then create variants of advertising for the same product.

You may also use the same ad on multiple audiences you develop with custom audiences. Spend around  $5 per ad set to see how people respond, whether they click your ads or even buy your items . The goal is to test out your advertisements and audiences until you discover the best combination that results in conversions.

Use this testing procedure regularly and with each new product you want to market. Also, if required, conduct further audience analysis to verify that your marketing is reaching the correct people.

Examples of Target Markets in Technology

Apple’s target market.

Isn’t there another company that straddles both the B2B and B2C markets? How can a company with such a broad client base identify a target market? Apple is the textbook example of innovation and product design.

But how does this relate to locating a target market? With so many different products, Apple has something for everyone. Here are two of their target markets:

• Consumers:  Apple still pays attention to technology enthusiasts, who have been with the brand for decades. By introducing new technology categories (including wearables, Apple TVs, and HomePods), Apple has demonstrated that it still provides value to this group. There’s also an ecosystem play in which having a set of Apple devices allows for greater interoperability among your tech.
• Pro Users:  Apple had seemingly forgotten why people bought the MacBook Pro in the first place, and professionals were delighted to remind it. Five years later, Apple has delivered on everything those pros said they wanted.

Apple does not appear to exclude many people from its target market. It has positioned itself to benefit both customers and businesses – even with the same items as the iPad. Its success can be attributed to its management’s ability to grasp the value of each part rather than excluding people from them.

Facebook’s Target Market

The focus market for Facebook has changed over time. The company targeted college students in the United States in its early years. Facebook now targets a broader market and is viewed as a social media network primarily utilized by middle-aged (25-34 years) mobile using adults in 157 countries.

IBM’s Target Market

IBM is changing part of its sales organization to target the small-to-midsized business sector better. IBM will break down its Systems and Technology Group (STG) into two separate sales teams: selling to large enterprise customers and selling to SMBs. They are classified as company clients with fewer than 1,000 employees.

Atlassian’s Target Market

Atlassian’s suite of collaboration tools is designed to assist developers and product leaders in taking their projects from concept to completion. On their “Customers” page, you’ll discover that it serves a variety of industries.

Like other large firms, Atlassian uses target market segmentation to analyze various markets and distinguish between its distinct value propositions, language, and values. When we look at one sector, such as retail, we find that they’re linked with several prominent firms – especially in terms of customer support products.

Atlassian can work with almost any developer, but it recognizes the market segment in which its value proposition varies. Even the same product for two different client types generates varying levels of value.

Netflix’s Target Market

Rather than attempting to reach their target market through one-size-fits-all advertising, Netflix took a different tack: fostering relationships with renowned creators and building customer loyalty.

They constantly research their customers and give them precisely what they want. Netflix, for example, has notoriously leaned into its audience and pivoted when needed by offering a wide range of streaming services.

They also allow word-of-mouth marketing to power their sales by letting it do so.

Types of Target Market Segmentation

The process of categorizing your target audience into smaller, more focused groups (or segments) is known as target market segmentation. It’s a broad idea that can take on many shapes and forms, including:

• Firmographic segmentation:  B2B sales specifically, B2B companies are divided based on characteristics like company size or the number of employees.
• Technographic segmentation:  Dividing your target market according to what types of technology they have purchased.
• Geographic segmentation:  Dividing your target market according to geographic boundaries.
• Demographic segmentation:  Dividing your target market into groups based on variables such as income, education, race, gender, or profession.
• Behavioral segmentation:  Dividing your target market into segments based on behavioral biases and decision-making habits.
• Psychographic segmentation:  Dividing your market into groups based on personality traits, values, or beliefs.

Firmographic Segmentation

The practice of dividing clients into groups based on similar corporate or organization characteristics is known as firmographic segmentation. Firmographic data is collected and assessed in the same way as other sorts of segmentation to understand the needs and wants of the target audience.

The most common factors of firmographic segmentation are:

• Company Size or Department Size
• Company Structure
• Annual Revenue of Funding Round
• Growth Rate

Mapping your competitors’ business pages to understand their marketing and advertising efforts, as well as the company’s tone of voice, is an excellent way to begin analyzing how you might improve. By targeting a firm based on its name (or trade name), you can find out what it does and learn more about potential customers through their social media feeds without having to seek them out one by one.

Like demographic segmentation, Firmographic segmentation provides essential insights about prospects to shape and advance company policies. However, firms employing firmographic segmentation should consider that demographic segmentation is a crucial division.

Firmographics are concerned with analyzing consumer behaviors and preferences. Their main goal is to assist businesses in segmenting prospective B2B customers into relevant categories. Salespeople and marketers may save time and money by having access to pre-segmented client data on each potential customer’s size, location, or revenue classification. Here are a few reasons why firmographic segmentation is proper:

Better Resource Allocation

Firmographics may be readily added to the marketing process at a low cost, allowing marketers to meet their marketing objectives without spending much money.

It also helps you save time. Marketers may spend a significant amount of time learning about metrics at first. However, adopting firmographics will help them avoid wasting hours on unproductive leads in the long run by allowing them to skip learning about metrics for now. Instead, they’ll focus their efforts on prospects who are more qualified.

Better Interaction with Customers

Like any other form of segmentation, it may aid companies in developing a more personalized marketing strategy for their clients by drawing their attention.

Customizing communications and strategies is one of the many ways that Internet-based firms may improve consumer interactions and services by connecting more efficiently with their customers.

Higher ROI and Better Targeting

Companies that want to sell products or services to the B2B market should understand the firmographic data, such as size, structure, and market size. As a result, sales and revenue will increase.

Technographic Segmentation

Technology companies can learn a lot from Technographics data. A person’s technographic profile is the sum of their technology ownership and use.

The data is particularly beneficial for B2B software and technological firms. While other sectors might be evaluated on various actions, technology features are most advantageous to these businesses in qualifying ideal-fit leads.

The Technographics measure the use of technology to reach consumers, especially in young adulthood. The Technographics are frequently confused with the similarly named Technological age group. Most data providers rely on a mix of data mining and curation to acquire information about people’s technological usage. Users may then segment their audience based on specific verticals.

Individuals may be classified into six distinct technographic profiles. These six types are regarded as a ladder, with each rung representing a progressively deeper relationship with technology. Individual technographic profiles range from least to most active, including:

• Inactives:  People with zero engagement. They don’t create content and have no intention of engaging with everyone else.
• Spectators:  People who don’t create content but will happily observe. Think people who consume content like videos, podcasts, and blog posts – without maintaining their social profile.
• Joiners:  People who maintain their online presence but do not distribute content.
• Collectors:  People who have a steady stream of content they consume and are beginning to engage, e.g., Likes, Tags, and Shares.
• Critics:  People who contribute their opinions to the content that others have created, e.g., leaving a comment to offering their contributions to a forum.
• Conversationalists:  People who can distribute content to a broad enough audience that creates engagement.
• Creators:  People who develop and distribute the content consumed by the technographic profiles beneath them.

Technographic segmentation may be pretty beneficial in a variety of ways thus far. There are several ways for businesses to use technographic segmentation. The most excellent method will be determined by the company’s target audience, industry, and sales strategy. Here are a few examples of technographic segmentation:

Anticipating and timing prospect needs

Knowing when a firm uses particular hardware or software might signal the need for contact if you provide professional services. Instead of guessing what tools a firm is using or sending out your outreach at random, technographic data ensures that you have all the necessary information to make a compelling sales call.

Improving sales efforts.

The Technographic data can significantly enhance the entire sales process. Your team may better prioritize their leads, reject poor-fit possibilities, and simplify outreach operations by thoroughly comprehending both your clients’ and prospects’ technology ownership and usage.

Anticipating and overcoming sales barriers.

With a firm grasp on your prospects’ technology infrastructure, you can enter any sales discussion with a clear view of their current state. If you’ve noticed recurring sales difficulties or questions that specific hardware or software users tend to ask, you may anticipate them ahead of time.

Enter and expand new markets.

Technographics may reveal potential overlap you weren’t aware of before. Assume you spent a long time working in one industry and then discovered that the same technological platform is also used in another, completely unrelated sector. It would appear natural for you to look into possibilities since it makes sense.

Gain a competitive advantage.

Technographic data may help you catch up with the competition in today’s noisy environment. More profound knowledge of your target consumers’ technology stack can help you deliver a more personalized, frictionless sales process that you couldn’t otherwise offer.

Improving marketing messaging.

You can produce highly targeted marketing messaging that your audience identifies with if you have a thorough knowledge of your prospects and customers. Instead of making expansive claims or using broad phrases about the types of goods a prospect purchases, you may get more specific in terms of their experiences and pain spots. As a result, you’ll see improved marketing conversions.

Geographic Segmentation

The most basic type of market segmentation is geographic segmentation, which may be the simplest to understand. However, there are still a lot of applications for it that firms never consider.

Depending on your needs as a business, the size of the area you target should vary. On average, the larger the company, the bigger the places you’ll be targeting. After all, targeting each postcode separately wasn’t cost-effective when many more people might benefit from your content.

In total, six factors have to be considered while geographic segmentation is implemented:

• Location (country, state, city, ZIP code)
• Climate and season
• Cultural preferences
• Population type and density (urban, suburban, exurban, or rural)

What’s excellent about Geographic Segmentation is:

• Easy to implement – requires fewer data points.
• Higher product relevancy – which improves user experience and builds trust.
• Improved advertising effectiveness – which lowers customer acquisition costs.

Demographic Segmentation

Demographic segmentation is the process of classifying buyers or end-users by measurable characteristics. Age, location, education, gender, profession, and marital status are just a few examples of such traits. This information is usually easy to come by. Most people provide their demographic data on their social media profiles openly.

There are frequently numerous stakeholders involved in the sales process at any firm. Consequently, there will likely be stakeholders with various demographic characteristics for each organization that matches your sought-after firmographic profile.

The first step in demographic segmentation is to figure out your target buyer’s firmographic profile. You can then find the demographics of specific buyers at that business from there. Many stakeholders may be involved in technology procurement decisions depending on the company’s size.

Begin by detailing the demographic characteristics of your decision-makers, influencers, and end-users. You may then target those people with customized communication through demographic segmentation.

Market segmentation may be as simple as targeting recently married, female C-suite executives in the Bay Area with an Instagram ad campaign or correspondence to 25-35-year-old engineering students on the East Coast.

Behavioral Segmentation

Behavioral segmentation is a marketing method that categorizes consumers into segments based on their behaviors when interacting with a firm or website.

Customers can be grouped in a variety of ways. For example, you might want to group them by:

• Attitude towards your brand, product, or service,
• How they use or interact with your app, website, or product,
• Overall understanding and knowledge of your brand, application, product, service,
• Purchasing tendencies, such as on buying discounted items or on special occasions.

Targeting customers based on behavioral data or non-traditional demographic and geographic segmentation methods extend marketing campaigns’ effectiveness.

At the very least, behavioral segmentation provides marketers and company owners with a more thorough knowledge of their target audience, allowing them to customize products or services to fit specific customer requirements.

The benefits of behavioral segmentation are:

• Identifies the most engaged users – so you can focus on those most likely to make a purchase.
• Improves messaging accuracy – so you can optimize your advertising budget and reduce customer acquisition costs.
• Provides refined personalized experiences – to offer better customer experiences.
• Builds brand loyalty – to help retain your client and build a community of evangelists to attract even more customers.

Psychographic Segmentation

Another method for organizing prospects and customers is psychographic segmentation. The following are some examples of psychological characteristics:

• Personality traits

Data from your customer’s personalities can be used to supplement demographic information to provide a more comprehensive picture of your potential clients and their buying practices. This allows you to develop more effective messaging and anticipate your prospects’ requirements more accurately.

Today, virtually all users’ online activities are monitored and categorized. You may obtain insights about your target audience by utilizing this data. Simply “liking” a few Facebook pages, for example, might reveal your political affiliation, family life, personal interests, religious beliefs, and more.

The ability to develop targeted, emotive messaging to connect with and engage their audience on the right platforms at the right moment is a benefit of organizations that employ psychographic segmentation.

Target is one of the most famous brands to employ psychographic segmentation. Their researchers noticed a few essential purchasing behaviors shared by pregnant women, such as stocking up on more supplements early in their pregnancy, buying unscented lotion in their second trimester, and so on. Once they established these trends, Target monitored other consumers making similar purchases and began sending tailored advertising their way.

As Target did above, brands used to be restricted to obtaining psychographic data from their purchasing or through lengthy questionnaires. Thanks to big data, several psychographic segmentation tools are available today, allowing you to access this information immediately.

How Sales and Marketing Teams Can Use Target Markets

Segmentation poses several advantages for salespeople. When conducting most sales process phases, you get a leg up if you know who will be most receptive to your product or service.

One of the most important reasons for this is that effective segmentation might significantly help prospecting. Suppose your SDRs have a good understanding of which sort of consumers are interested in your product. In that case, cold leads can become a little warmer – allowing those reps to make more thoughtfully planned use of your sales messaging when interacting with prospects.

Beyond that, segmentation may also assist with lead qualification. Knowing whether a prospect fulfills the requirements of a high-converting category gives reps an early advantage during that process.

You need a method for identifying a prospect who needs your product or service from one who doesn’t have the cognitive capabilities, where you are, or economic conditions to get anything out of it. Target market segmentation is the answer.

Target markets provide salespeople with the knowledge to break into new areas and sell successfully to them. Suppose you’re not keeping up with any developing markets that require your product or service. In that case, you may run into trouble regarding your sales potential and miss out on highly lucrative business possibilities.

One of the most basic principles of practical sales efforts is to understand your target markets inside and out. If you don’t conduct thorough research, pursue, and improve your knowledge of your target markets, you’re missing out on sales and putting yourself in a bind with your business potential.

Target Market FAQs

A target market is a specific group of people or businesses that a company aims to sell its products or services to, based on shared characteristics, needs, or interests.

Companies determine their target market by researching and analyzing factors like their niche, the preferences of their current customers, market trends, and competitors. The goal is to identify the group most likely to purchase the company's offerings.

The primary target market is crucial because it's the main group of consumers or businesses that a company focuses its marketing and sales efforts on. This group represents the largest potential customer base and is most likely to buy the product or service.

Yes, businesses can segment their target markets based on various criteria, including demographic, geographic, psychographic, behavioral, and firmographic. Each type focuses on different characteristics, such as age, location, lifestyle, buying behavior, or company specifics.

A targeted market segment is a subgroup within the larger market that shares specific characteristics or needs. Companies identify these segments through research and analysis and then tailor their marketing strategies to appeal to this group.

The two primary activities businesses use to reach their target market are demand generation and lead generation. Demand generation educates and informs potential customers, while lead generation captures potential customers during their decision-making process.

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Conversion rate optimization | October 10, 2021

Target Market: Examples, Definition, and Finding the Perfect One

Daniel Ndukwu

If the world of business were a simpler place, you wouldn’t need a target market or use target market examples as a reference point.

You could create a product, appeal to a few general wants and needs and boom – you’d be successful.

Business isn’t like that.

The most successful companies in the world have a clear target market. Their lead generation is more effective, their customer service is more helpful, and their product sells faster.

How do you find your ideal target market?

What is a target market anyway?

What strategies can you use to appeal to your target market?

This post will help you answer those questions and share target market examples so your business grows faster and more efficiently.

Table of Contents

What is a target market?

A target market is a specific group of potential customers within a business’ entire addressable market that they choose to sell to. The business creates marketing materials, ads, and products that appeal to the group they’ve chosen.

Why does it even matter?

A while ago, it didn’t. There was little choice and little competition in the marketplace. People bought what they could find and were happy about it.

Now, there’s an almost unlimited amount of choice, people see thousands of brand messages, and buyer’s remorse is real. As a small business, it’s important to focus your limited resources on the group of people who’re most likely to buy.

When you create a business plan , it is crucial to take into account the constantly changing nature of your target market. What might appear well-defined and steady now could undergo alterations in the approaching months, years, or even within the next decade.

Embracing this unpredictability and remaining attuned to market trends will assist you in proactively adjusting your strategies to fulfill the evolving requirements of your customers.

In the sacred quest to elevate customer service from a mere obligation to an art form, one must embody the essence of a clairvoyant maestro, deftly anticipating the mercurial tides of consumer desire before they can crest.

This rarified pursuit demands an uncompromising dedication to immersing oneself in the symphonic currents of market evolution, calibrating each nuance of one’s approach to harmonize with the ever-shifting melodies of patron preference.

Only through such preemptive metamorphosis can an enterprise transcend the bounds of reactive service, instead weaving a tapestry of bespoke experiences that leave indelible imprints upon the hearts and minds of its patrons – fostering an unbreakable covenant of trust and personalised reverence.

Companies like Coke have the budget and resources to market to everyone but even it chooses to go after a specific target market with many of its products.

GLACÉAU Smartwater is a brand owned by Coke. It targets people in urban centers in their early 20s to late 40s who’re more health conscious. It has the resources to market to almost everyone but decided to gain market share by focusing on a specific group.

Marketing, branding, and sales decisions are easier because it’s not trying to appeal to everyone. The focus is on a small core group of customers who are responsible for the majority of sales.

How to define your target market

Many companies fail before they figure this part out because they use a shotgun approach to find their target market. If they find one that sticks then they stay in business. If they don’t then they’re added to the 90% of companies that didn’t make it.

There are countless ways to define your target market but in the end, it depends on your products, price points , and goals.

For example, Acme Inc. sells high-end accessories that range from $500 to $2,000. Its products last for a long time but there’s a high level of satisfaction amongst customers. It can use a number of criteria to define its target market such as income and interest in luxury goods.

As a prominent player in the field of cloud-based communication, Vonage has established itself by offering an array of services that include voice communication, video conferencing, and instant messaging. The company’s success can be attributed to its quick recognition and effective service to its intended audience, which enabled it to attract numerous users in a relatively short period.

Vonage supplements traditional instant messaging with visual, ephemeral messaging capabilities. Vonage enables seamless coordination between instant messaging, video conferencing, and voice within one interface.

Vonage offers enterprise-grade security, compliance, and administration controls around instant messaging. Vonage integrates third-party apps and workflows into collaborative instant messaging.

Age and location wouldn’t be as useful to them because that’s not a determinant of whether or not someone will buy their products.

Here are a few ways you can begin to define your target market:

The fastest way to find your target market is to communicate with the people who already buy from you.

It may not be feasible to call every one of your customers on the phone. You also don’t want to do all the work of building a compelling product page then lose the sale because you asked for too much information up front.

A survey is a great way to bridge that gap. Ask questions that will help you define what your target market looks like. If gender is important then use the survey to break down what the gender mix is. If income or type of business matters then be sure to ask questions that give you a better idea of that info.

Keep in mind that the way you understand your consumers’ communication preferences directly affects your understanding of the market.

How to achieve this? Employing project management software for marketing agencies is a brilliant approach to manage your audience and their survey responses with ease. Most prominently, these instruments enable centralized data storage and fully automate the survey effort overall.

How do you put this to work for you? You acquire relevant info, and so your team members can base their decisions on the findings you get from the poll.

It’s all about getting more convenient and efficient for your clients. Take internet phone services , for example.

With the rapidly advancing tech landscape, such services become game-changers for personal communication as well as for those companies who want to maintain reliable and efficient interaction with their TA. By utilizing such solutions, you can gain valuable experience and smoothly adapt your business plans and strategies to the ever-changing expectations and needs of your clients. This way, you will always remain competitive and convenient for your audience.

A few general data points you may want to capture are

• Family breakdown;

Take a look at this post on psychographic segmentation and demographic segmentation to get a better idea of the kind of information that would be useful for defining your target market.

Your analytics tools

You are using analytics tools to understand how people are interacting with your website and social media accounts – right?

Of course you are.

In Google Analytics, you can find basic demographic information by clicking audience > demographics > overview.

If you’ve not done so already, you’ll need to activate this feature.

Social media platforms also provide analytics for you to dig into. For example, your Instagram account provides information about the location, gender, age-range, and best time of day to reach your followers. For further analysis, for example, Instagram, you may want to export Instagram analytics and share it with your team for better decisions.

Each platform gives you different information and you may even attract different audiences on each one. Check the analytics for all social platforms where you have a decent amount of followers.

Navigating the modern digital landscape demands a keen understanding of the intricacies surrounding online presence. As businesses and individuals alike seek to maximize their reach, the need to run multiple social media accounts becomes evident.

Each platform offers a unique tapestry of information and the potential to captivate diverse audiences. From the succinct quips of Twitter to the visual narratives of Instagram, every avenue holds its own allure.

Yet, amidst this captivating burstiness, it’s imperative to remain grounded in data-driven insights. Delving into analytics across all platforms with a substantial follower base unveils the nuanced preferences of these audiences.

In a realm where perplexity meets strategic execution, the harmonious orchestration of diverse content strategies becomes the linchpin of successful digital engagement.

It’s always better to ask customers directly but when that’s not possible then your analytics information is the next best thing.

Look at what the competition is doing (use with caution)

Take this suggestion with a bit of salt. It’s important to know who your competition is and what they’re doing but never imitate them outright.

Only use this method when you’ve done preliminary research and have an idea of who your target market is. The goal is to determine if your competition is going after the same market as you and whether they’re reaching segments you’d like to go after.

The information you gather will be topical at best because you don’t have access to their data. You can get a general sense of what they’re doing and how it’s working. That’s enough to decide whether or not you’d like to double down or change directions.

Test different messaging

At this point, you have a pretty clear idea about who’s using your products and services because you’ve asked them directly and have done your own research.

This will help you create a hypothesis about different messaging you can use and find a unique value proposition that resonates with your target market.

I say hypothesis because, until you test them, they’re educated guesses that haven’t been proven or disproven. The way you go about proving them is through systematic testing.

Create a series of landing pages that use different messaging you think would appeal to your target market. Or if you have a more sophisticated landing page builder, it can make it dynamic. This will allow you to Set up social media ads or search ads that match the messages on the landing page and measure how well people respond to each one.

Measure conversions, not clicks.

Strategyzer is an online business education platform that helps small businesses and enterprises reach their goals. It was hosting a 2-day workshop with Alex Osterwalder and wanted to fill up seats so it turned to Facebook.

In the above image, very few people were able to connect with the message and the company ended up spending over $4,000 to acquire a single customer.

It later changed the ad copy and focus of the message.

The cost of acquisition reduced from over $4,000 to roughly $123.

Continue researching and testing

Your target market may change over time. It might be clear now but that may not be true in six months, two years, or the next decade.

That’s not a bad thing but it’s something you should be well aware of.

Your customer mix changes, your products evolve, and consumer preferences shift. Together, these factors may change what your target market looks like. Revisit the information you’ve gathered often to ensure you have the most accurate description.

Target market examples

It’s difficult to find target market examples because it’s not something that’s publicized like a mission and vision statement. With that being said, there are a few iconic target market examples to pull from.

The first one comes from Apple.

It created a series of commercials that compared Mac to PC. Mac was a hip young man while PC was the opposite. These ads targeted PC users as well as those who were looking to buy a PC. From the language used and the way the characters were depicted, it was clear Apple was targeting a young tech-savvy demographic.

Corona is a popular beer company but its massed produced and doesn’t have much flavor like a craft beer. Because of that, it can be marketed to a large group of people who drink beer. Their messaging seems to focus on a younger crowd that’s out drinking casually with friends.

The process of establishing a distinct identity for craft beer is a remarkably demanding endeavor. Considering the vast array of beer offerings available in the current market, effective craft beer branding is pivotal.

By employing strategic branding techniques, your craft beer can achieve a notable level of recognition, significantly enhancing its popularity within the desired consumer demographic. This approach is crucial in distinguishing your product in a highly competitive industry.

Mercedes is one of the most successful car companies in the world and have cars that range from a few thousand dollars to over a million dollars. A single target market example is more difficult to pin down because, technically, it doesn’t have one. It has many.

In the following commercial, Mercedes uses humor and a bit of awkwardness to appeal to a young professional market while highlighting key features.

Target market strategies

There are a few target market strategies you can use after you’ve identified the groups most likely to buy from you.

Single Segment

Focus all your attention and energy on a single market segment. This can be a good strategy when there’s a market that responds much better than any other or you don’t have the resources to go after multiple target markets at once.

When you gain ground in your key segment and expand your business operations, you can move on to the next strategy.

Multi-Segment

This is ideal when you have multiple products or multiple target markets that respond well to your messages. This takes a lot of resources. If you’ve not differentiated in this way before or haven’t gained considerable ground in your first target market then it may be best to hold off on the multi-segment approach.

Multiple product businesses lend themselves to this strategy but it’s not a requirement. You can market a single product in a different way to multiple target markets.

A target market example from Vonage is health organizations. Vonage provides business and internet phone services to everyone but it creates specific messages for each market it targets. It has a specific page for health organizations where it uses languages that relates to the industry.

Another approach is to aim for different segments of a specific geographic area where your service can be adapted to multiple types of businesses. For example, if you offered English-language marketing, accounting, or translation services, you could appeal to different business segments in other countries where English is a secondary language.

This is especially true in countries where businesses want to expand into western markets and need native-English speaking support, as they do in the Dubai Silicon Oasis, Turkey, or India, for example.

In today’s interconnected world, English-editing services are more than just a finishing touch; they’re essential for any business looking to connect with international audiences. These services help polish your messaging to ensure it’s clear, engaging, and culturally appropriate, which is key when you’re trying to make a good impression on a global scale.

Whether it’s sprucing up a website or refining marketing materials, having a professional editor who can tweak your English to perfection can make a big difference. This helps not just in avoiding miscommunications but also in building a brand that’s taken seriously anywhere in the world.

Another crucial component of business development is a website. If you’ve ever pondered the significance of small business owners who need a website, then delving into this topic with meticulous attention is essential.

A website serves as a potent instrument that empowers small enterprises, irrespective of their scale or budget, to distinguish themselves. Moreover, a well-crafted website plays a pivotal role in aiding small businesses in their growth endeavors by enticing and retaining new clientele, enhancing customer relationships, and ultimately boosting revenue.

Recognizing the significance of a well-identified target market is crucial, as it greatly impacts business success. Consider the example of translation service companies, which offer an extensive array of services, subsequently broadening their customer base.

In today’s globalized marketplace, where the harmonious interplay of cultures holds the key to unlocking new frontiers of opportunity, the demand for exceptional translation services has soared to unprecedented heights.

These linguistic virtuosos, adept at navigating the intricate nuances that separate languages, serve as indispensable conduits for cross-border communication and collaboration.

By meticulously preserving the essence of intent while seamlessly adapting to the idiosyncrasies of diverse tongues, they empower enterprises to transcend geographical boundaries, forging indelible connections with audiences that might otherwise remain elusive.

In an era where perplexity and burstiness define the rhythms of international commerce, these translators emerge as beacons of clarity, illuminating pathways to mutual understanding and catalyzing the free flow of ideas that fuel innovation.

It’s important to note that continuously introducing innovative ideas can substantially enhance your business, eventually leading to its expansion on a larger scale.

In today’s dynamic business landscape, the strategic deployment of startup tools has emerged as a catalyst for sustained growth and competitive edge. These powerful digital instruments transcend their functional utility, becoming indispensable allies that empower organizations to navigate the ever-shifting tides of the market with unparalleled agility.

By seamlessly integrating cutting-edge Business Tools into their operations, enterprises unlock a realm of possibilities, where data-driven insights harmonize with streamlined processes, paving the way for informed decision-making and operational excellence.

From sophisticated analytics platforms that unveil the intricate tapestry of consumer behavior to project management solutions that orchestrate cross-functional collaboration, these tools have become the linchpins of strategic execution, empowering businesses to proactively adapt to emerging trends and seize fleeting windows of opportunity.

Product specialization

You can position your product to appeal to multiple segments or you can create a product for only one segment.

Rela creates software that small business owners use to build micro-sites and generate leads. The features are peculiar to the needs of real estate agents. As the product develops, it continues to add tools for the target market instead of all small business owners that need a website .

Rela software allows small business owners, especially in real estate, to effortlessly create micro-sites and generate valuable leads by providing specialized features tailored to their specific needs and continually expanding the tool-set to effectively serve this target market.

In the ever-evolving digital arena, the ability to generate leads is the modern-day alchemist’s quest – to transform virtual interactions into tangible business opportunities. Rela stands as a prime exemplar, masterfully tailoring its software solutions to the nuanced demands of real estate professionals.

By infusing its platform with industry-specific functionalities, it empowers its users to effortlessly craft bespoke microsites that resonate with their target audiences. This razor-sharp focus, coupled with a commitment to continuous innovation, positions Rela as an indispensable ally for those seeking to unlock the lead generation enigma and emerge victorious in their respective markets.

There are two ways to market your business.

• As the solution to any and everyone’s problem
• As the solution to a problem that a specific group of people has

It’s been proven time and again that choosing a target market is one of the best things you can do for yourself.

Because you’re able to create products, services, and messaging that appeals to a specific group as opposed to every one.

Use this post as a springboard for choosing the perfect target market for your business.

Let me know what you think of the target market examples in this post and how you’re using them to grow your business.

I find this info very useful, because I am working on a business plan for a school project

What is the target market for web app in transport industry?

I have no idea. There are strategies to find them in the article though.

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BUSINESS STRATEGIES

What is a target market and how to define yours

• Rebecca Strehlow
• Dec 7, 2023
• 11 min read

One of the first steps in starting a business is determining your target market. This step alone can be the basis for what products you create, how you brand your business and ultimately who you market to.

With that in mind, you’ll need to develop assets that resonate with your target market. Start by creating a business website that represents your business and uses language and visuals relatable to your audience. Consider what niche you can fit into and what separates your business from the competition. From there you can create messaging, branding and advertising designed for your target market and convert more leads into customers.

Keep reading to learn more about defining your target market and gain expert tips on how to implement this targeting throughout your business strategy.

What is a target market?

Your target market is your product’s primary consumer. Once you know who this is, you can tailor your branding and marketing efforts toward them.

A target market can be composed of a broad group, such as married men over 40 in the US, or it can be quite narrow, such as urban, health-conscious, vegetarian women in Texas. Your market will depend on the particular consumer needs your product addresses.

The three key aspects of a target market include:

Demographics: Age, gender, income, education or employment status.

Geographics: Primary location of your market.

Personality traits: What they like and dislike, as well as where they shop and their favorite brands.

To pinpoint your target market, you’ll need to analyze data about your product niche, your customers and your competitors. You'll also need to understand more about the specific types of target markets in more detail.

What are the types of target markets?

In general there are several ways business owners can categorize target markets. For the most part target markets are divided into the following four main types: demographic, geographic, psychographic, and behavioral.

Demographic

This type of target market is defined by a number of demographic variables such as age, gender, income, education, and family size. Companies might target specific demographic groups based on their buying habits and purchasing power.

Geographic target markets are defined, as the name suggests, by geographic variables such as region, state, city and population density.

Psychographic

Psychographic variables such as lifestyle, values, personality, and social class make up the definition of this target market.

This type of target market is defined by consumer behavior, such as the benefits sought, usage rate, and customer loyalty.

It's important to note that a business may choose to target one or multiple types of target markets, depending on their specific business objectives and marketing strategies.

Why are target markets important?

Understanding your target market is a crucial aspect of developing a successful business. Below we explore the main reasons why understanding your target market is so important in order to ensure a profitable business.

Better customer segmentation : Understanding your target market allows you to segment your customers more effectively, which in turn helps you tailor your marketing messages and products to meet their specific needs and preferences.

Increased focus and efficiency: Focusing on a specific target market allows you to be more efficient with marketing resources while avoiding wasting time and money on efforts that are not likely to reach or resonate with your target audience.

Improved brand reputation: Understanding your target market can help you establish and maintain a positive brand reputation by allowing you to align your brand with the values and interests of your market.

Increased customer loyalty : By understanding your target market and delivering products and services that meet their needs and expectations, you will foster a loyal customer base that is more likely to recommend your brand to others.

Better decision making: Understanding your target market provides valuable insights that can inform important business decisions, such as product development, pricing strategies and distribution channels for marketing efforts.

Target market vs. target audience?

Often used interchangeably, target market and target audience are not the same thing. Your target market is the end consumer while your target audience is to whom your company advertises. While your target market might fall into your target audience, who you advertise to may not, in the end, be the one who consumes the product.

To clarify, let’s look at an example: Kids toys, for example, have a very clear target market: children. In addition, toys are often marketed toward children who identify with a specific gender category. Nevertheless, kids don’t purchase their toys, their parents do. So toy companies must focus their advertising strategies on parents (the target audience) to sell toys for their kids (the target market).

For example, Generation Alpha , kids born between 2010 and 2025 with millennial parents, play with much different toys than their parents did because millennials have different consumer preferences than their Baby Boomer parents. Rather than shopping in big-box stores for brightly-colored toy packages, millennial parents are more likely to purchase clean, minimalistic, and gender-inclusive toys from Instagram ads or Amazon. Therefore, toy companies are using Millennial preferences (the target audience) to sell toys to their Generation Alpha kids (the target market).

How to determine your target market

Gather consumer data

Know your product’s benefits

Investigate your competitors

Segment your audience

Write a target market statement

Refine your research

01. Gather consumer data

The first step in defining your target market is to learn more about your customers. Even if you’ve just started an online store and don’t have many customers yet, these practices will come in handy further down the line.

Start by gathering information about current and past buyers and try to identify characteristics that they have in common. This data will help you market your product to people with similar interests. If you are still in the early stages of your business and haven’t started selling your product, look at competitor markets and use that information to determine your target market.

Using website analytics tools, social media and email marketing analytics platforms, here are some data points you’ll want to consider:

Age: Do your customers share a common decade or generation? Are they millennials, older adults, or something in between?

Location: Where in the world do most of your customers live? Consider the different cities, countries, and regions.

Language: Which languages do your customers speak? Remember that your customers’ language isn’t necessarily the dominant language of their country.

Spending power: Consider socioeconomic factors that may be affecting your customers. How much money are they willing or able to spend?

Hobbies and career: What do your customers enjoy doing? What are their professions, and what do they do in their spare time?

Stage of life: Where are your customers in life? Are they college students? New parents? Retirees?

If your company is B2B rather than B2C , you’ll want to look for characteristics of companies, rather than individual consumers. These traits include:

Business size: Are the businesses that buy from you small, medium, or large?

Location: Where are these businesses physically located?

Vertical: Which industries are most of these businesses in?

Budget: How have these businesses raised money ? Consider how much they’d be willing or able to spend on products like yours.

Be sure to track this information in an orderly manner so that you can keep your findings organized and easily identify trends. Analyzing these trends will allow you to identify shared characteristics within your customer base. These characteristics will inform your inbound marketing efforts and steer your strategy toward your target audience.

02. Know your product benefits

The next step is to understand your consumers’ motivation behind purchasing your product, rather than a competitor. You can learn this information by speaking to your customers directly, asking for testimonials, and by doing in depth competitor research to understand the difference between your product and theirs.

Get to know the benefits—and not just the features—of your product or service. The features are your product’s characteristics. For example, if your business sells suitcases, you might describe your product as being small, compact and having multiple compartments. Your product’s benefits, on the other hand, are the advantages it brings to your customers. Think about how your product makes someone’s life better or easier. The compact, multi-compartment suitcase offers the benefits of being easy to carry and pack as a carry-on.

It’s vital to understanding how your product fulfills its target market’s specific needs. For the suitcase company discussed above, for instance, the target market would be people who benefit from a lightweight, carry-on suitcase—such as business travelers who take short, frequent trips.

03. Investigate your competitors

Hone in on your target market even further by taking a look at which your competitors are targeting. Of course you won't have access to their customer analytics data, but you can understand their customers with a SWOT analysis .

Take a deep dive into competitor websites, blogs and social channels. Consider who their target market is based on their website content, content marketing strategy, and social media branding. You’ll likely be able to infer details about their audience based on their brand language and tone. You can also check for comments on their social media pages to see which types of people are engaging with their posts.

Take an especially close look at their most successful social media and blog posts. Do these pieces of content have anything in common in terms of their offering or branding? Which interests or needs do they address? Use this information to consider what kinds of qualities or advantages appeal most to consumers within your industry.

04. Segment your audience

At this point, you’ve gathered some information about the characteristics and interests of your target audience. Now, it’s time to use that information to clearly define your customer types. This is going to form the basis of your target market.

The best way to do this is through market segmentation. This involves dividing your customers into different groups, or segments, based on their shared qualities.

You can divide your customers based on:

Geography: Physical location, whether it’s your own city or a different part of the world. Note that if your customers are located around the world, you may need to create a multilingual website, as well as localized ads and marketing materials.

Demographics: Characteristics such as age, gender, race or ethnicity, income level, or marital status.

Psychographics: Inner qualities such as personality, lifestyle, or personal values. These are often a product of geographic and demographic factors such as location, generation, or stage of life.

Behavior: Perceived qualities based on online behavior, such as buyer readiness or frequency of use.

If you’re a B2B company, use similar characteristics but apply them to business. Consider firm demographics—known as firmographics—such as industry, location, customer size, business structure, and performance.

To gain a deeper understanding of your segments, you can also create buyer personas. Also called user personas, buyer personas are imaginary characters with traits and behaviors similar to those of typical customers. Ultimately, these fictional characters represent your target market, helping you gain insights into the needs, desires, and lifestyles of your actual customers.

05. Write a target market statement

Now that you’ve determined the defining features of your audience, it’s time to put your findings on paper. Write a target market statement that focuses on the most important audience characteristics you’ve identified in your research. Your statement should include:

Demographic information about your target market, such as gender and age.

Geographic location of your target market.

Key interests of your target market.

Then, sum it up in a single sentence. For example:

“Our target market is women in their 30s and 40s who live in the United States and enjoy casual, comfortable fashion.”

Doing this will keep your brand identity and marketing efforts consistent. It will also come in useful as you adapt your company’s mission statement to be as relevant as possible for your audience.

06. Refine your research

Defining your target market is based on thorough research, but that doesn’t mean it’s going to be perfect the first time around. Even after you identify your market, you’ll still need to continually test and experiment to get an increasingly precise picture of your customers. Staying on top of your market research can also help you keep up with the times, as consumer interests change over the years with technological developments, generational attitudes and passing trends.

To narrow in on your audience, you’ll need to assess your business success and test your targeting efforts. Take a look at who is actually buying from you and which specific products or services they are purchasing. Try to understand how you can adapt future product development or modify your branding or marketing efforts to better fit your customer base.

Utilize A/B testing with your marketing efforts to test the same ad on different audiences and see which version performs better. Alternatively, you can develop two different creatives, each with their own look and language and compare your audience’s responses. Based on the results, you might need to either adjust your business strategy or revise your target market statement. The bottom line is to build a brand that resonates strongly with your audience. Remember, the more targeted your content, the more effective your lead generation strategies—and the more customers you’ll bring to your brand.

What are examples of a target market?

These website examples clearly cater to their target markets. Take note of the phrases and visuals these websites use.

01. Amanda Darby

Let’s take a look at how nutritionist Amanda Darby appeals to her target market. She aims to address people looking to make healthier food and dieting choices. To do this, she’s created a website that fosters a sense of joy and personal empowerment around food. The light and airy background, coupled with the cheerful images of cooking and eating, instantly makes it clear that she targets people looking for a healthy lifestyle.

She also hones in on her audience even further, using phrases that directly appeal to middle-aged women. In the section of her homepage that discusses her nutrition coaching: “You will be the mom who loves food, her body, and knows life isn't perfect, but is perfectly happy living the life she has vs. waiting for the life she will have when she reaches her goal weight.” By directly addressing the concerns of her target market, Amanda helps her audience feel heard and understood. This strengthens their trust in her brand and persuades them that she is the right coach for their needs.

02. Curtinsmith Guitars

From the very first image that appears across the top of this website, it’s clear that Curtinsmith Guitars is crafting something unique. By displaying photographs of their workshop and describing their guitars as “custom” and “handmade,” they directly single out a target market of those looking for unique, one-of-a-kind guitars. This target market is likely musical, appreciative of craftsmanship and not afraid to spend their money on their passions.

The About Us section of the site confirms this targeting. The owner, Paul, writes, “I find it quite profound to create something which, in itself, will continue to create. It is an absolute joy crafting these instruments and it is my prayer that they continue to be a joy for those who play them and listen to them, for many generations.”

In this statement, the brand makes it clear that it targets musicians who value the creative process. They also allude to the quality of their product, portraying them as long-lasting heirlooms with sentimental value.

03. Lima Cakes

Sona Karapetyan uses her artistic vision to create showstopping celebratory cakes. The About section on her website says that Sona “was always experimenting with graphic art & design” and, “When Sona decided to embark on the cake art journey, she experimented with different textures, shapes and architectural elements to create a unique design language.” It also states that she never creates the same cake twice so each cake is unique to each client.

Her neutral-colored web design and sophisticated copy narrow her target market down to mature individuals who appreciate art. Her website also features images of her cakes, clearly displaying her skills to her potential customers. The prices of her custom-made cakes will reflect the effort that goes into each one. These details show that she likely targets an educated, older, affluent crowd with an appreciation for modern art and design.

What are market segments?

Market segments are subgroups within a larger market that share specific characteristics and needs. These characteristics can include demographics, lifestyle, interests, behavior and purchasing patterns. By identifying and understanding these segments, businesses can tailor their marketing messages, products and services to better resonate with each group. This allows for more targeted and effective marketing efforts.

Target market FAQ

How detailed should a target market be.

The level of detail for a target market depends on your specific business and goals. However, it should be defined enough to create targeted marketing campaigns and avoid wasting resources. Consider including demographic information (age, gender, income, etc.), psychographics (lifestyle, values, interests), and behavioral factors (purchasing habits, media consumption). While details are important, avoid over-segmentation, as it can limit your reach and marketing effectiveness.

What is an example of a target market?

What is the purpose of a target market, what is the best target market, related posts.

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Target Market: What It Is and How to Define Yours in 2024

Apparently, some people can sell ice to an Eskimo. If your company doesn’t employ salespeople with superhuman selling powers, however, it’s critical to cater your product or service, as well as your marketing efforts, to the specific target market most likely to purchase it.

What is a target market?

A target market is a distinct customer group with shared characteristics such as demographics, income, lifestyles, or behaviors and is a subset of the total market for a product or service. It is regarded as the most likely potential customer for a business, maximizing the profitability and success of its marketing efforts.

In other words, your target market is a niche group of people who are most likely to buy your product — be it to satisfy a need or solve a pain point. When conducting your market research , you should be laser-focused on reaching and attracting that group because they’re just waiting to discover you.

If targeted correctly, they’ll become your biggest fans, be devoted enthusiasts of your products, and invite all their friends to your profit party, with increased market share as the VIP guest.

That’s why you must define your target market, clearly understand it, and create a business plan to attract your ideal potential customer . You can start with broad categories like location and age groups, but the more granular you get with the help of digital intelligence , the more you can boost your conversion rates.

Your target market strategy will include adapting your product lines, packaging, and distribution channels to win your fans’ approval or optimizing your marketing strategy and messaging to speak their language.

To learn more about utilizing Similarweb Digital Data to define and win your target market, click below.

Fuel Digital Growth with Market & Audience Intelligence

Go beyond your own first-party data: Track your digital market share, benchmark your business performance, and monitor consumer trends.

Target market example: Anti-aging face cream

Here’s a target market example. If you were to sell anti-aging face cream, you’d likely not succeed in selling it to many consumers under thirty, right? Some skin-conscious shoppers might start worrying about their wrinkles in their twenties, and they may even buy your product, but your biggest devotees, that sweet spot of solidarity, will come from that group above thirty-five.

Your primary target market will be the consumers to whom you are catering your product and marketing resources, in this case, clientele over thirty-five. Your secondary target market will be niche pockets of clientele, for example, people with certain skin disorders, dry skin, or sun-damaged skin who want to revive their appearance.

But let’s not guess. Let’s delve into Similarweb Digital Data based on real-user digital signals inside Amazon. Here’s some of what you can learn about the Wrinkle & Anti-Aging Devises category with a few clicks on your keyboard:

• Over 63% of the consumers visiting the category are above 35 years of age
• Almost 80% of them are female
• More than 75% work full-time, and most have an annual income of $50K – $100K
• The vast majority are college-educated (83.5%)
• 47% live in a two-person household

Shopper insights, Wrinkle & Anti-Aging Devises category on Amazon, Dec 2022 – Nov 2023

Whether launching a new product for anti-aging face cream or trying to grow its existing market share , you’ll have to understand and consider your target market.

The more you know about your potential customers, the more you can cater to them. A famous TikTok teen might look great on the packaging but won’t feel relatable or might even be offputting to your more mature customers, and a glass jar will probably feel more credible than a squeezy tube. You might even decide to create two separate products, each appealing to different target markets.

When marketing your skin-reviving cream, there will be specific keywords that appeal to your group of fans, language that resonates with who they are, and places where they like to shop, be it online or at brick-and-mortar stores. These factors must be considered, and defining your target market is vital to that data-driven decision-making process .

The five main target segments

When conducting your target market analysis , you’ll want to divide your audience into distinct market segments to be more effective in reaching and engaging it. Don’t worry about getting too specific. Consumers outside your chosen scope can and will still buy your products. No one is stopping them from joining your fan club. They just won’t be the primary focus of your marketing campaigns.

You can examine many market segmentations, but they mostly fall under 5 main categories.

• Demographic — This segment includes the fundamental traits identifying your target audience . Every potential customer falls into a specific age group, generation, income level, gender, and education level.
• Geographic — With the ever-increasing impact of globalization and streamlined shipping processes, this segment has become more critical to consider, as regional trends will affect your conversion rates.
• Firmographic — Suitable for business-to-business (B2B) companies and considers the target market’s industry, location, size, number of employees, average sales cycle, customers, and products.
• Psychographic — This segment delves deeper into the “why” behind the decision-making and considers lifestyle, hobbies, interests, dislikes, opinions, attitudes, and values that drive a person’s buying habits.
• Behavioral — This segment closely examines what your audience does, how it behaves, and what it comes into contact with to spot untapped product and marketing opportunities and relies heavily on research into market trends.

What’s the difference between your target market and your target audience?

Once you’ve analyzed your product utilizing these five target segments and understood the characteristics of the consumers it serves, you’ll have your target audience, which is the specific section of your target market on which you will focus your strategic efforts.

It’s critical to base your target audience on thorough audience research . Successful companies have insights specialists who read reports, conduct surveys , and analyze digital data to target consumers who are genuinely interested in their product, even if they don’t align with the initially intended customer base.

If, for example, your company decided to create a product to compete with the Air Tag, it would face heavy competition from Apple, an established consumer electronics company with a devoted following — the Apple cult. You could market your tag as a crucial product for travelers. On the other hand, you could find a niche market you can appeal to and build your product and marketing around it.

With extensive research, you might discover that pet owners require a small GPS device for their cats and dogs. You could then design a product with pet icons and create ads utilizing targeted keywords such as “pet gps tracker” and social posts that appeal to dog and cat owners.

The mini GPS tracker might still appeal to travelers looking for a lively design (the target market), but you’d craft your marketing campaign to target the dog owners, your target audience.

To hone in on your target market and discover the consumer trends driving conversions today, download our exclusive State of Ecommerce flagship report.

Download our flagship market research reports

A comprehensive report on consumer market research trends in 2023

How can you define your target market?

When determining your target market, aim to pinpoint a specific niche or micro-consumer demand to enhance the relevance of your marketing messaging and ultimately increase sales in your primary target market. Here are some of the most popular ways to analyze your potential market:

• First-party data : Analyze your existing customer base, subscribers, and website visitors when they interact with your site and marketing campaigns or make a purchase. Talk to the customer support and social media teams to recognize your customers’ needs and pain points.
• Surveys and questionnaires: Gather quantitative and qualitative data from your target audience with single-choice and open-ended questions. Online survey apps like SurveyPlanet, SurveyMonkey, and Responsly are great tools to get you started.
• Interviews: Conduct one-on-one interviews with your target market to gain insights into your target audience. Speak with industry experts, influencers, or stakeholders for in-depth discussions and a more thorough understanding of consumer motivations.
• Focus groups: Gather individuals characterizing your target market to provide feedback on your product or service, and include a few outliers to get new perspectives. Focus groups are a great peek into people’s impressions of your product, and you’ll find out who your biggest supporter will be, especially in a group setting.
• Observational research: With a brick-and-mortar business, you can see your customers in real life. Observe how they connect with your products or services, and peek into competing businesses to discover opportunities for improvement.
• Competitive Analysis : Examine your competitors’ successes and failures to understand what’s working and discover new growth opportunities. Granular business benchmarking can help you spot gaps in the market or find ways to differentiate yourself from the competition.
• Social listening: Monitor social media platforms for posts and discussions about your field, brand, products, or services. Join groups and follow your competitors to gain real-time insights into customer sentiments and trends.
• Beta testing: Carry out beta testing phases for your products or services and analyze the feedback from early adopters to spot opportunities to refine your product or service before a full-scale market launch.
• Conferences: Attend industry-specific trade shows, conferences, lectures, and events to learn about developing trends, emerging technologies, and customer preferences, as well as network with professionals and thought leaders in your industry.
• Data Analysis: Take advantage of existing internal sales data and customer feedback to draw conclusions and adjust your business strategy. Utilize Similarweb’s Market Analysis tools backed by real-user insights to discover the consumer trends affecting your industry in real time.
• Digital Analytics : Use website analytics tools to capitalize on your website’s user behavior and benchmark against your competitors . Delve into consumer behavior insights like search patterns, cross-shopping, basket analysis, conversion rates, Marketing Channels , and popular keywords to capitalize on customer preferences and online interactions.

Similarweb provides businesses with a powerful tool for timely real-user digital analytics on websites, apps, industries, or segments. Watch this video to see how.

To explore how to use Similarweb Digital Data to define and understand your target market, click below.

The most conventional way of defining a target market is through demographic data . However, with the effects of social media on shared tastes, demographic data alone can overlook granular audience interest. Surveys, focus groups, and observational research can enhance your understanding of the market and help you boost your sales, but these methods can often be time-consuming or sometimes even inaccurate.

In many cases, by the time you have gathered and analyzed these trends, audience interests have changed, or you may face the say-do gap, where consumers are not necessarily behaving in accordance with the feedback they have given you.

Get the data you need with Similarweb’s target market research tools

As social commerce boosts the appeal of upcoming brands, and dupes (or affordable alternatives) take advantage of the economic downturn, it’s critical to delve deeper into your research and discover the hidden gems that appeal to your target audience today and can potentially increase your sales.

Let’s say your company manufactures products such as vitamins or food supplements for a health-conscious target market in the US, and you’re considering expanding your product line and entering the healthy skincare market as well.

You can use Similarweb’s Market Research tool to understand the market difficulty and answer questions like:

• How loyal is this target market to its current brands and retailers, and is it open to trying out quality newcomers?
• Will we see good ROI for our PPC spend , or should we focus on other ways of capturing audience interest?
• What is the size of this market , and is the competition from its top brands too fierce for us to enter?

Market Assessment Tool, Beauty & Cosmetics category, US, All Traffic, Dec 2022 – Nov 2023

Using the Market Quadrant Analysis tool , you can analyze the top players in the market to identify digital signals that correlate with overall business success and fine-tune your strategy. By cross-referencing complimentary digital metrics, the quadrant offers a comprehensive and meaningful picture that powers actionable market and consumer insights.

Within this tool, you can:

• Dig into insights for audience growth, brand strength, cost efficiency of PPC ads, and the loyalty and retention of your competitors
• Make data-driven decisions regarding which leading retailers would best serve your target market or discover emerging players that would make fruitful partners

Market Quadrant Analysis, Beauty & Cosmetics category, US, All Traffic, Dec 2022 – Nov 2023

Using Similarweb’s Demand Analysis tool , you can identify rising consumer trends, optimize your product portfolio, and fine-tune messaging for the relevant target audience.

Demand Analysis, The Inkey List, US, All Traffic, Sep 2022 – Aug 2023

You can then discover which websites and industries get the highest traffic share for those keywords, informing you where to place your paid search ads. By clicking on the URL links provided, you can examine the specific landing pages that receive this traffic and determine the kind of messaging and content that attracts your target market.

Suppose you decide to sell your revolutionary anti-aging cream through retailers to build your brand and grow a loyal client base. In that case, you can analyze your chosen potential retailers and discover the age demographics that shop there to optimize your market fit.

Demographics, Beauty & Cosmetics category, US, All Traffic, Dec 2022 – Nov 2023

The future of digital market research

Understanding your target market and knowing how to capture its interest can be time-consuming and overwhelming, but it doesn’t have to be. With access to timely real-user consumer insights, the sky really is the limit.

Digital analytics enable businesses to understand what consumers are looking for now and immediately enhance their first-party and survey data to shift strategies and capture consumer demand quickly, especially in a fast-changing economy with an on-demand consumer mentality.

If you’re a market researcher or data analyst, with Similarweb’s Market Intelligence add-on, you can unlock unique digital signals for any target market. With timely insights, you can make data-driven decisions and discover new and efficient growth opportunities so your business can effectively define, engage, and win its target market.

Click below to explore how to use Similarweb Digital Data for market and audience research.

What is a primary target market?

A primary target market is where a company focuses its marketing and business efforts. In contrast, a secondary market can be a smaller or less vital segment that purchases the product but doesn’t have a strong influence on its success.

What is an example of a target market?

An example of a target market for diamond drop gold earrings would be females aged 35-55 with an annual income of over $80K.

What are the 5 ways to define a target market?

You can examine many market segmentations, but they mostly fall under these five main categories: Demographic, geographic, firmographic, psychographic, and behavioral.

What is a target market strategy?

A target market strategy is a business plan targeting a defined consumer group designed to increase sales and boost brand recognition to that customer base.

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Target Markets: Why They Aren't Just for Marketers [A Quick Guide]

Published: August 08, 2022

Sales teams and entrepreneurs need to know their target market. You can get there by asking yourself, "Who is the ideal fit for my offering? What are their interests and priorities?"

Answering these questions can help you prioritize the deals you're most likely to win. But how can you really understand the ins-and-outs of your target market?

Let's take a closer look at what a target market is, go over how to conduct a target market analysis, see some helpful examples, review target market segmentation, and look into how sales teams can leverage target markets.

Table of Contents

How to analyze your target market, target market analysis example, target market examples, target market segmentation.

How Sales Teams Can Leverage Target Markets

What Is a Target Market?

A target market is a group of customers for which your products and services are aimed. First defined by an industry (i.e., healthcare, travel, technology, etc.), it represents a specific subset of the broader market the industry covers. It's usually based on factors like behavioral tendencies, geographic location, and demographic characteristics.

Let's say you've created a B2B software product that helps remote construction teams. In that case (and to state the obvious), you'd probably focus on companies within the construction industry. But defining your target market doesn't stop there.

You know your industry, but there's no one-size-fits-all mold for the businesses within it. If you were pinning down a target market for your product, you'd have to start with business characteristics — for instance, scale would be a good place to begin.

Your product will suit certain companies better than others, and selling to a Fortune 1000 company isn't the same as a small construction business with less than 100 employees.

In this case, you'd want to pin down the size of your ideal customer's business — and this number would be the start of a target market analysis.

Let's take a closer look at what that process looks like.

• Analyze your product or service.
• Check out the competition.
• Choose criteria to segment by.
• Perform research.
• Track and evaluate your results.

As the name implies, target market analysis is the basis for identifying your target market. Here are the five steps you can take to do one of your own.

1. Analyze your product or service.

Take a look at what you're selling to understand which consumers would get value from your product. The questions below will help with the brainstorming process:

• "What need does your product or service fill?"
• "Are there any problems or pain points it solves for?"
• "Who would benefit most from your product or service?"

Once you've answered these questions, you might want to consider getting feedback from current customers. Conduct a focus group or ask your service department about their common problems.

Analyzing your product or service in this way will help you better understand your target market. In fact, you might learn that your current customers aren't the people you're trying to target. If you notice a disconnect in this process, you'll want to better align your target market with your actual marketing goals so you can realign.

2. Check out the competition.

Perform an analysis of your competitors to see who they're targeting. Take a look at their customer base, and see if you can find an area of the market you could focus on that they might be missing.

The best way to do this is to conduct a competitive analysis . This entails researching who your competitors are, what they offer, and even review their sales tactics.

Looking at your competitors will even help you identify target market gaps that you can fill. Are there any target markets they do not focusing on?

This could lead you to expand into new markets geographically or develop new products to target a different market.

3. Choose criteria to segment by.

A target market can be segmented by a few different variables. Consumers can be split by demographic, geographic, and behavioral factors.

This is essentially the process of creating a buyer persona . You'll divide your target market into several target customers — also known as (you guessed it) buyer personas.

For example, perhaps your target market is midsized companies looking to purchase marketing automation software. You could divide your target customers into several groups, including marketing department leaders, sales leaders, founders, or CEOs.

Here are some of the most common ways to segment a target market:

4. Perform research.

As you begin narrowing your market, the research phase doesn't end there. What marketing strategies should you use to reach your potential target market? Is the target market large enough for your product or service? Market research will help you learn more about your target market.

Picking the right target market can tell you a great deal about your business. Are you looking to become a true velocity business, or do you see yourself as a steadier flow of pipeline with enterprises and consumers?

5. Track and evaluate your results.

Target market analysis should never be static — you don't just conduct one, be immediately content with the results, and stop there. It's an ongoing process. You need to continuously track your results, evaluate what you see, and iterate on the conception of your target market to more effectively appeal to it.

Let's imagine a company that sells inexpensive, "function-over-form" athletic footwear that stresses comfort and arch support instead of trendy aesthetics.

1. Analyze the product or service.

When conducting its target market analysis, the business in question would have to start by taking a thorough, objective look at its product to get a solid grip on its value and differentiating factors.

The company would likely find that its shoes are better suited for day-to-day wear instead of legitimate athletic competition, lack trendy appeal, and can help with sore feet while standing.

This initial insight can help shape the personas that the company will ultimately target. It would have a better picture of how to construct its value proposition. In this case, the business might find that suburban men over 50 who don't exercise regularly appear to be the most likely to buy its shoes.

Next, the company would dig into its competitor's products, how they were selling them, and any noticeable gaps in their potential target markets. After conducting a competitive analysis, the company might find that its competition was ignoring some geographical trends embedded in its target markets.

Let's say its competitors' retail locations and store placements were primarily in cities — ignoring locations like suburban strip malls and local "mom and pop" retail stores. With that information in mind, the company in question could have a starting point for appealing to a target market its competition is ignoring.

Here, the company would begin to string more detailed personas together. Again, it would base its segmentation criteria on its product analysis and refine it according to its competitive analysis.

In this case, a significant portion of the criteria would revolve around age, social class, location, and interests — making one of its personas older, working class, suburban consumers who prioritize function over form.

After creating its target persona, the company would conduct a market analysis, survey consumers that fit its target market bill, potentially employ more direct tactics like hosting focus groups, and take any other strides it sees fit to ensure that it has a thorough understanding of its target consumers.

From there, it can shape a thoughtful value proposition that will guide its sales messaging, outreach strategies, pricing structure, and other crucial sales-related factors that influence how it reaches consumers.

5. Track and evaluate results.

Once the other steps have been covered, the company would continue to monitor how its efforts resonate with its target persona. If sales aren't where they need to be — or it appears the company might have other personas it can cater to — it might restart this process and shift gears on its messaging, strategies, or target market as a whole.

Let's look at some of the best-in-class companies — both B2C and B2B — to see how they set up their target markets.

1. Atlassian Target Market

Atlassian offers a suite of collaboration tools designed to help developers and product leaders take their projects from concept to completion.

Like most larger companies, Atlassian uses target market segmentation to look at different markets and break up its unique value propositions, terminology, and values.

By diving into one segment, like retail, we see they're working with several large companies — especially with their support-related products.

This tells us that while Atlassian can work with almost anyone doing software development, it recognizes how its value proposition changes depending on the market segment in question.

Even the same product for two different customer types creates different levels of value.

2. Nike Target Market

Nike offers products to athletes and other consumers who want to exercise regularly. They offer apparel, equipment, shoes, and accessories.

They work with athletes and a fitness-minded audience, but we know a good target market definition can't be that broad. Let's break two of their segments down:

• Young athletes — Kids who get frequent exercise and play sports growing up are a huge, growing category for Nike. Nike engages with this market through sports leagues and associations and with endorsements from popular sports stars like LeBron James.
• Runners — With a focus on new types of shoes, Nike shows it targets consumers based on both demographic information and lifestyle. Nike launches shoes and apparel designed to help the avid runner stay on the road a bit longer.

3. Starbucks Target Market

Next time you're sipping your cold foam Cascara cold brew, ponder the target market of the top coffee destination in town: Starbucks .

Many of their locations have been remodeled and offer a hip, contemporary look. Not that surprising since about half of their customers are between the ages of 25 and 40.

If you spend more than five minutes sitting and drinking your coffee, you'll probably hear a barista shout, "mobile order!" The mobile process now accounts for 24% of Starbucks' transactions which shows they're catering to a tech-savvy crowd.

The next clue we have on their target market is the location of their shops. By positioning its locations in heavily urban areas, Starbucks is attracting on-the-go professionals. To recap, here are a few of Starbucks' target markets:

• 25 - 40-year-olds — Remodeled locations accommodate their largest demographic base.
• Tech-savvy adults — Their mobile app has caught on and lends itself to a forward-thinking crowd.
• Working professionals — Their urban focus tells us the type of lifestyle they're catering to.

4. Apple Target Market

What about a company that occupies both the B2B and B2C spaces? How can it develop a target market with such a broad set of customers? Apple is the textbook case for innovation and product design.

But how does that apply to finding a target market? With its wide array of product offerings, Apple has a little something for everyone. Here are two of their target markets:

• Tech enthusiasts — A customer category that launched Apple's brand decades ago, technology enthusiasts still get attention from the company. With launches of new tech categories (including wearables, Apple TVs, and HomePods), Apple has shown it's still creating value for this segment. There is also a tremendous ecosystem where owning a suite of Apple products enables better interoperability among your tech.
• Healthcare — One market Apple has its eyes on is healthcare. By focusing on the appeal of having information right at your fingertips with mobile and the iPad, they've positioned healthcare workers to more conveniently communicate with patients.

Apple doesn't seem to exclude many people from its target market and has positioned itself to benefit both consumers and businesses — even with the same products like the iPad.

Its success has been more about understanding the value of its different segments rather than excluding people from them.

5. McDonald's Target Market

McDonald's target market is broad and encompasses a wide variety of customer personas. Younger professionals represent one of the chain's more prominent target market segments — and that trend is reflected in many of the company's location remodels. Several McDonald's franchises have been revamped to look sleeker, more modern, and better suited for millennials.

Image Source: Community Impact

"Full nest" families with children over six represent another key base for the chain. The franchise takes many strides to appeal to this specific segment, primarily reflected in its Happy Meal options.

But there's another factor that underscores virtually every target market McDonald's tries to appeal to — social class. The chain makes a conscious effort to resonate with lower, working, and middle-class patrons.

Pricing is the basis of McDonald's value proposition. It tries to bill itself as an affordable alternative to more expensive options in the spaces it attempts to sell in. For instance, when promoting its McCafe line, the chain stressed the brand's particularly low price points as a major selling point.

Image Source: McDonald's

Ultimately, the franchise's target market isn't singular and clear-cut in terms of most demographics — but it is specific in terms of its various personas' economic circumstances. Its value proposition fundamentally rests on the fact that its food is inexpensive.

Target Customers

A target customer is an individual that's most likely to buy your product. And it's a subset of the broader target market. For example, if your target market is female athletes between the ages of 13 to 25, a target customer could be female athletes in the specific age range of 13 to 16.

You need to have a firm grasp of your target customers if you're going to develop pointed, effective value propositions. The success and viability of your sales messaging, prospecting efforts, and broader sales process rests on your knowledge of who's buying your product or service and the mindset that makes them do it.

That starts with target market segmentation.

Target market segmentation is the process of partitioning your target audience into more focused, identifiable, and approachable groups (or segments). It's a broad concept that can take on a lot of forms, including:

• Geographic segmentation — Dividing your target market based on geographical boundaries
• Firmographic segmentation — A practice specific to B2B sales where firms are divided based on characteristics like company size or number of employees
• Behavioral segmentation — Dividing your target market based on behavioral tendencies and decision-making patterns
• Demographic segmentation — Dividing your target market based on factors like income, education, race, gender, or occupation
• Psychographic segmentation — Dividing your target market-based elements like personality traits, values, and opinions

How you elect to segment your target market will be specific to your company's needs and interests. In many — if not most — cases, you'll employ more than one of the segmentation methods listed above when defining a target market.

When you identify the customers you want to serve — and the ones you don't — ask:

• "Do my target customers have different problems they're solving with my product?"
• "Do my target customers get different value from my product?"
• "Are either of these things related to demographic, geographic, or lifestyle components?"

In order to segment effectively, you must have a decent way of measuring the value you provide to the market. Then, identify if certain groups are getting more value than others.

This will power the positioning of your product. Suddenly, you can pinpoint pain for your customers while speaking their language.

This helps you refine your position in the market and connect on a deeper level with your customer. Having a target market (or target customer) is all about relevancy and relating to the person on the other side of the cash register.

How Sales Teams Can Leverage Target Markets + Segmentation

Segmentation poses several benefits for sales teams. If you know who will be most receptive to your product or service, you get a leg up when conducting most steps of your sales process.

For one, effective segmentation can be a major asset in prospecting. If your SDRs have a solid picture of the types of customers that show an interest in your offering, cold leads can become a little warmer — letting those reps make more thoughtfully guided use of your sales messaging when connecting with prospects.

Beyond that, segmentation can also help with lead qualification. Knowing whether a lead fits the bill of a class of high-converting customers gives reps a head start during that stage.

You need to have some kind of criteria that can immediately distinguish a prospect who needs your product or service from one that lacks the decision-making tendencies, location, or economic circumstances to actually get something out of it. Target market segmentation gets you there.

Finally, target markets provide sales teams with the necessary information to breach new markets and sell to them effectively. If you're not on top of any emerging markets that might need your product or service, you could hit a wall with your sales potential and lose out on incredibly lucrative business opportunities.

Ultimately, knowing your target markets inside and out is one of the most fundamental tenets of successful sales efforts. If you're not actively analyzing, pursuing, and refining your understanding of your target markets, you're losing out on sales and painting yourself into a corner with your business potential.

Editor's note: This post was originally published in July 2018 and has been updated for comprehensiveness.

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How to Write the Market Analysis Section of a Business Plan

Written by Dave Lavinsky

What is the Market Analysis in a Business Plan?

The market analysis section of your business plan is where you discuss the size of the market in which you’re competing and market trends that might affect your future potential such as economic, political, social and/or technological shifts.

This helps you and readers understand if your market is big enough to support your business’ growth, and whether future conditions will help or hurt your business. For example, stating that your market size is $56 billion, has been growing by 10% for the last 10 years, and that trends are expected to further increase the market size bodes well for your company’s success.

Download our Ultimate Business Plan Template here

What Should a Market Analysis Include?

You’ll want to address these issues in your market analysis:

• Size of Industry – How big is the overall industry?
• Projected Growth Rate of Industry – Is the industry growing or shrinking? How fast?
• Target Market – Who are you targeting with this product or service?
• Competition – How many businesses are currently in the same industry?

Learn how to write the full market analysis below.

How to Write a Market Analysis

Here’s how to write the market analysis section of a business plan.

• Describe each industry that you are competing in or will be targeting.
• Identify direct competition, but don’t forget about indirect competition – this may include companies selling different products to the same potential customer segments.
• Highlight strengths and weaknesses for both direct and indirect competitors, along with how your company stacks up against them based on what makes your company uniquely positioned to succeed.
• Include specific data, statistics, graphs, or charts if possible to make the market analysis more convincing to investors or lenders.

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Industry overview.

In your industry overview, you will define the market in which you are competing (e.g., restaurant, medical devices, etc.).

You will then detail the sub-segment or niche of that market if applicable (e.g., within restaurants there are fast food restaurants, fine dining, etc.).

Next, you will describe the key characteristics of your industry. For example, discuss how big the market is in terms of units and revenues. Let the reader know if the market is growing or declining (and at what rate), and what key industry trends are facing your market.

Use third-party market research as much as possible to validate the discussion of your industry.

Here is a list of additional items you may analyze for a complete industry overview:

• An overview of the current state of the industry . How big is it, how much does it produce or sell? What are its key differentiators from competitors? What is its target customer base like – demographic information and psychographics? How has the industry performed over time (global, domestic)?
• Analyze the macro-economic factors impacting your industry . This includes items such as economic growth opportunities, inflation, exchange rates, interest rates, labor market trends, and technological improvements. You want to make sure that all of these are trending in a positive direction for you while also being realistic about them. For example, if the economy is in shambles you might want to wait before entering the particular market.
• Analyze the political factors impacting your industry . This is an often-overlooked section of any business plan, but it can be important depending on what type of company you are starting. If you’re in a highly regulated industry (such as medical devices), this is something that you’ll want to include.
• Analyze the social factors impacting your industry . This includes analyzing society’s interest in your product or service, historical trends in buying patterns in your industry, and any effects on the industry due to changes in culture. For example, if there is a growing counter-culture trend against big oil companies you might want to position yourself differently than a company in this industry.
• Analyze the technological factors impacting your industry . This includes analyzing new technologies being developed in software, hardware, or applications that can be used to improve your product or service. It also includes emerging consumer trends and will be highly dependent on your business type. In a technology-related venture, you would analyze how these changes are impacting consumers. For an educational-related venture, you would analyze how these changes are impacting students, teachers, and/or administrators.

For each of these items, you want to provide some detail about them including their current state as well as what external factors have played a role in the recent past. You can also include many other important factors if they apply to your business including demographic trends, legal issues, environmental concerns, and sustainability issues.

When you are done analyzing all of these factors, wrap it up by summing them up in a statement that includes your view on the future of the industry. This should be positive to attract investors, potential customers, and partners.

If you’re having trouble thinking about all of these factors then it might be helpful to first develop a SWOT analysis for your business.

Once you have an understanding of the market, you’ll need to think about how you will position yourself within that potential market.

Picking Your Niche

You want to think about how large your market is for this venture. You also want to consider whether you’d like to pick a niche within the overall industry or launch yourself into the mainstream.

If you have an innovative product it can be easier to enter the mainstream market – but at the same time, you might face some additional competition if there are similar products available.

You can choose to specialize in a niche market where you’ll face less competition – but might be able to sell your services at a higher price point (this could make it easier for you to get potential customers).

Of course, if your product or service is unique then there should be no competition. But, what happens if it isn’t unique? Will you be able to differentiate yourself enough to create a competitive advantage or edge?

If you are planning on entering the mainstream market, think about whether there are different sub-niches within your specific market. For example, within the technology industry, you can choose to specialize in laptops or smartphones or tablets, or other categories. While it will be more difficult to be unique in a mainstream market, you will still be able to focus on one type or category of products.

How Will You Stand Out?

Many companies are able to stand out – whether by offering a product that is unique or by marketing their products in a way that consumers notice. For example, Steve Jobs was able to take a business idea like the iPhone and make it into something that people talked about (while competitors struggled to play catch up).

You want your venture to stand out – whether with an innovative product or service or through marketing strategies. This might include a unique brand, name, or logo. It might also include packaging that stands out from competitors.

Write down how you will achieve this goal of standing out in the marketplace. If it’s a product, then what features do you have that other products don’t? If it’s a service, then what is it about this service that will make people want to use your company rather than your competition?

You also need to think about marketing. How are you going to promote yourself or sell your product or service? You’ll need a marketing plan for this – which might include writing copy, creating an advertisement, setting up a website, and several other activities. This should include a description of each of these strategies.

If you’re struggling with the details of any of these sections, it might be helpful to research what other companies in your market are doing and how they’ve been successful. You can use this business information to inform your own strategies and plans.

Relevant Market Size & Competition

In the second stage of your analysis, you must determine the size and competition in your specific market.

Target Market Section

Your company’s relevant market size is the amount of money it could make each year if it owned a complete market share.

It’s simple.

To begin, estimate how many consumers you expect to be interested in purchasing your products or services each year.

To generate a more precise estimate, enter the monetary amount these potential customers may be ready to spend on your goods or services each year.

The size of your market is the product of these two figures. Calculate this market value here so that your readers can see how big your market opportunity is (particularly if you are seeking debt or equity funding).

You’ll also want to include an analysis of your market conditions. Is this a growing or declining market? How fast is it growing (or declining)? What are the general trends in the market? How has your market shifted over time?

Include all of this information in your own business plan to give your readers a clear understanding of the market landscape you’re competing in.

The Competition

Next, you’ll need to create a comprehensive list of the competitors in your market. This competitive analysis includes:

• Direct Competitors – Companies that offer a similar product or service
• Indirect Competitors – Companies that sell products or services that are complementary to yours but not directly related

To show how large each competitor is, you can use metrics such as revenue, employees, number of locations, etc. If you have limited information about the company on hand then you may want to do some additional research or contact them directly for more information. You should also include their website so readers can learn more if they desire (along with social media profiles).

Once you complete this list, take a step back and try to determine how much market share each competitor has. You can use different methods to do this such as market research, surveys, or conduct focus groups or interviews with target customers.

You should also take into account the barriers to entry that exist in your market. What would it take for a new company to enter the market and start competing with you? This could be anything from capital requirements to licensing and permits.

When you have all of this information, you’ll want to create a table like the one below:

Once you have this data, you can start developing strategies to compete with the other companies which will be used again later to help you develop your marketing strategy and plan. 

Writing a Market Analysis Tips

• Include an explanation of how you determined the size of the market and how much share competitors have.
• Include tables like the one above that show competitor size, barriers to entry, etc.
• Decide where you’re going to place this section in your business plan – before or after your SWOT analysis. You can use other sections as well such as your company summary or product/service description. Make sure you consider which information should come first for the reader to make the most sense.
• Brainstorm how you’re going to stand out in this competitive market.

Formatting the Market Analysis Section of Your Business Plan

Now that you understand the different components of the market analysis, let’s take a look at how you should structure this section in your business plan.

Your market analysis should be divided into two sections: the industry overview and market size & competition.

Each section should include detailed information about the topic and supporting evidence to back up your claims.

You’ll also want to make sure that all of your data is up-to-date. Be sure to include the date of the analysis in your business plan so readers know when it was conducted and if there have been any major changes since then.

In addition, you should also provide a short summary of what this section covers at the beginning of each paragraph or page. You can do this by using a title such as “Industry Overview” or another descriptive phrase that is easy to follow.

As with all sections in a business plan, make sure your market analysis is concise and includes only the most relevant information to keep your audience engaged until they reach your conclusion.

A strong market analysis can give your company a competitive edge over other businesses in its industry, which is why it’s essential to include this section in your business plan. By providing detailed information about the market you’re competing in, you can show your readers that you understand the industry and know how to capitalize on current and future trends.

Business Plan Market Analysis Examples

The following are examples of how to write the market analysis section of a business plan:

Business Plan Market Analysis Example #1 – Hosmer Sunglasses, a sunglasses manufacturer based in California

According to the Sunglass Association of America, the retail sales volume of Plano (non-prescription) sunglasses, clip-on sunglasses, and children’s sunglasses (hereinafter collectively referred to as “Sunwear”) totaled $2.9 billion last year. Premium-priced sunglasses are driving the Plano Sunwear market. Plano sunglasses priced at $100 or more accounted for more than 49% of all Sunwear sales among independent retail locations last year. 

The Sunglass Association of America has projected that the dollar volume for retail sales of Plano Sunwear will grow 1.7% next year. Plano sunglass vendors are also bullish about sales in this year and beyond as a result of the growth of technology, particularly the growth of laser surgery and e-commerce.

Business Plan Market Analysis Example #2 – Nailed It!, a family-owned restaurant in Omaha, NE

According to the Nebraska Restaurant Association, last year total restaurant sales in Nebraska grew by 4.3%, reaching a record high of $2.8 billion. Sales at full-service restaurants were particularly strong, growing 7% over 2012 figures. This steady increase is being driven by population growth throughout the state. The Average Annual Growth Rate (AGR) since 2009 is 2.89%.

This fast growth has also encouraged the opening of new restaurants, with 3,035 operating statewide as of this year. The restaurant industry employs more than 41,000 workers in Nebraska and contributes nearly $3 billion to the state economy every year.

Nebraska’s population continues to increase – reaching 1.9 million in 2012, a 1.5% growth rate. In addition to population, the state has experienced record low unemployment every year since 2009 – with an average of 4.7% in 2013 and 2014.

Business Plan Market Analysis Example #3 – American Insurance Company (AIC), a chain of insurance agencies in Maine

American Insurance Company (AIC) offers high-quality insurance at low prices through its chain of retail outlets in the state of Maine. Since its inception, AIC has created an extensive network of agents and brokers across the country with expanding online, call center and retail business operations.

AIC is entering a market that will more than double in size over the next 50 years according to some industry forecasts. The insurance industry is enjoying low inflation rates, steady income growth, and improving standards of living for most Americans during what has been a difficult period for much of American business. This makes this a good time to enter the insurance industry as it enjoys higher margins because customers are purchasing more coverage due to increased costs from medical care and higher liability claims.

American Insurance Company provides affordable homeowners, auto, and business insurance through high-quality fulfillment centers across America that have earned a reputation for top-notch customer service.

AIC will face significant competition from both direct and indirect competitors. The indirect competition will come from a variety of businesses, including banks, other insurance companies, and online retailers. The direct competition will come from other well-funded start-ups as well as incumbents in the industry. AIC’s competitive advantages include its low prices, high quality, and excellent customer service.

AIC plans to grow at a rate that is above average for the industry as a whole. The company has identified a market that is expected to grow by more than 100% in the next decade. This growth is due to several factors: the increase in the number of two-income households, the aging population, and the impending retirement of many baby boomers will lead to an increase in the number of people who are purchasing insurance.

AIC projects revenues of $20M in year one, which is equivalent to 100% growth over the previous year. AIC forecasts revenue growth of 40%-60% each year on average for 10 years. After that, revenue growth is expected to slow down significantly due to market saturation.

The following table illustrates these projections:

Competitive Landscape

Direct Competition: P&C Insurance Market Leaders

Indirect Competition: Banks, Other Insurance Companies, Retailers

Market Analysis Conclusion

When writing the market analysis section, it is important to provide specific data and forecasts about the industry that your company operates in. This information can help make your business plan more convincing to potential investors.

If it’s helpful, you should also discuss how your company stacks up against its competitors based on what makes it unique. In addition, you can identify any strengths or weaknesses that your company has compared to its competitors.

Based on this data, provide projections for how much revenue your company expects to generate over the next few years. Providing this information early on in the business plan will help convince investors that you know what you are talking about and your company is well-positioned to succeed.  

How to Finish Your Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your business plan?

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Other Resources for Writing Your Business Plan

How to Write a Great Business Plan Executive Summary How to Expertly Write the Company Description in Your Business Plan The Customer Analysis Section of Your Business Plan Completing the Competitive Analysis Section of Your Business Plan The Management Team Section of Your Business Plan Financial Assumptions and Your Business Plan How to Create Financial Projections for Your Business Plan Everything You Need to Know about the Business Plan Appendix Best Business Plan Software Business Plan Conclusion: Summary & Recap  

Other Helpful Business Planning Articles & Templates

6 Real-Life Target Audience Examples to Help You Define Your Own (B2B and B2C)

Target audience research allows you to better understand your potential customer(s) and their underlying pain points.

The more you drill down into your high-value audience groups through strategic market segmentation, the closer you are to your next sale.

Learn the ins and outs of target marketing with plenty of examples to inform your strategy.

What Is a Target Audience?

How a target audience differs from a buyer persona, how psychographic and demographic data informs marketing campaigns.

• How To Analyze and Define Your Target Audience

Do Target Audiences Vary by Channel?

3 b2b target audience examples.

• 3 B2C Target Audience Examples

A target audience is a group of consumers within a predefined target market that has been identified as the best recipients for a particular marketing message. And a target market broadly describes B2C or B2B consumers who care about your product or service and, under the right conditions, are most likely to spend money with your company.

An audience is a segment within that market.

For example, the target market for an online bookkeeping tool might include businesses with over $500K in annual revenue.

So a target audience profile for our bookkeeping program might be technology stakeholders with influence on decision-makers at companies that haven’t reviewed their accounting software needs in over two years. It’s much more specific than our target market, which is important because we can craft content marketing collateral that speaks directly to the challenges and needs of this influential group.

To create effective messaging within your marketing campaigns, you first need to define your target audience.

When marketers try to appeal to the broadest possible audience for their products and services, they often end up feeling exhausted without much to show for their efforts. Their messaging seems inauthentic and doesn’t really resonate with anyone in particular.

To create effective messaging within your marketing campaigns, you first need to define your target audience. Doing so will help you engage key decision-makers and eventually convert them into loyal customers.

At this point, you might be asking, “Isn’t that just a buyer persona?” And while the two concepts are similar, they are distinct enough to warrant further discussion.

A buyer persona is a fictional character who represents one of your ideal customers . They have names, occupations, likes and dislikes, as well as challenges and ambitions.

While target audiences are valuable tools for many types of content marketing campaigns, buyer personas tend to be more useful in a B2B context, because they focus on challenges and business information. For example, a B2C company that sells protein bars would not need to create multiple personas, because people from many backgrounds and with varying job titles might purchase their products.

In a B2B context, targeting personas can be extremely valuable, especially when employing content marketing strategies. A SaaS company might create personas for each stakeholder involved in the buying process, for instance. An HR persona might be interested in blog content that addresses common pain points, while a CFO persona would be more interested in white papers with lots of data.

Personas aren’t entirely without value to B2C marketers, however. They can serve as useful guides when crafting messages to engage and inform consumers.

A persona typically includes:

• Personal information: Name, age and geographic location.
• Content preferences: Favorite channels, content formats, tone and style.
• Business background information: Job title, level of influence in decision making processes.
• Objectives: Measurable goals related to the persona’s job.
• Challenges: Frustrations and pain points standing in the way of the persona’s goals.

Your target audiences should be informed by both demographic and psychographic information. The former category describes your intended audience on a superficial level, while the latter describes their motivations.

• Demographics may include cursory information such as gender, age, income and marital status.
• Psychographics include personal interests, attitudes, values, desires and specific behaviors.

When defining and targeting an audience, demographics will only get you so far. For example, if you’re promoting a B2B SaaS solution, your specific audience may be made up of men and women ages 35-49 who earn more than $100,000 annually. That’s all good information to have, but it applies to too broad of a cohort.

Psychographic data for this specific audience could include: worrying about lost resources throughout a supply chain, wanting to eliminate redundancies, or being skeptical of flashy new technology.

Combined, demographic and psychographic information can help you fine-tune your audience targeting goals.

Combined, demographic and psychographic information can help you fine-tune your audience targeting goals. The challenge is where to find this data. Psychographic research may include interviewing existing clients, conducting polls and analyzing your site traffic.

How to Analyze and Define Your Target Audience

Defining the target audience for a particular marketing campaign requires data. Unfortunately, there isn’t a crystal ball that can tell you how to adjust your messages to bring in the right audience. But that’s not to say you can’t trust your gut.

You know your business better than anyone, so combine that experience with hard data to generate a market segment and target audience that is characteristically human, and also strategically defined by scientifically gathered data.

A Three-Step Approach To Defining A Target Audience

1. Conduct target customer research

Your business plan , content marketing strategy, professional experience and prior knowledge of your target customers will lay the foundation for your research. Compile all of your existing intelligence on your target market, and look for opportunities to learn more about it. For example, you might know that most of your customers are senior-level business people, but you may not know if they all have the same job title, or if they all consume content through the same channels.

To uncover key audience insights, use Google Analytics to drill down into your site traffic and perform a deep audience analysis. Custom audience reports can show you demographic and psychographic data, geographic locations as well as the types of technology your site visitors use.

2. Analyze the market

Once you know a little more about your target customers and have compared that data with your business process or goals, it’s time to get some context. Not only are you attempting to place the right messages in front of the right people at the right time, but you’re also competing with potentially thousands of other messages.

Review your competitors’ marketing efforts and business plans to better understand what you’re up against. Likewise, you’ll want to be aware of any other campaigns your business is currently running, as you don’t want to cannibalize your share of audience attention.

3. Define the audience

With hard data in tow and a thorough understanding of your audience’s interests, challenges and needs, it’s time to create a concise target audience to which you can direct your content marketing efforts.

Ask yourself these questions as you work to define your target audience:

• What problems does your product or service solve?
• Which demographic characteristics influence the decision-making process?
• Which psychographic traits impact content consumption?
• How does your audience prefer to engage with brands similar to yours?
• Is your audience segment large enough?

That last question is particularly important, because it will prevent you from sinking resources into ultra-niche campaigns with low ROI. Niche marketing is certainly a useful tactic, but your target audiences should represent a group large enough to reach through social and organic channels.

Knowing your intended audience is only one half of the equation. The next step in the target audience analysis process is to determine where this group consumes content so you can develop an actionable marketing strategy.

Depending on the demographic and psychographic data you’ve collected, some channels will be more effective at engaging your intended audience than others. For instance, some decision-makers in a market segment may be more likely to open an email than to click on a social media ad.

Within channels, a specific audience may prefer unique platforms. B2B buyers are more inclined to seek out information on LinkedIn than Instagram, for example.

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(Keep in mind the following custom audiences are meant to inform specific campaign messages! These companies may have different audience segments for other targeting efforts. Each example is based on a real client I’ve worked with.)

1. Bookkeeping SaaS Solution

Key demographics

• Age range: 35-49.
• Gender: 65% male, 35% female.
• Common job titles: Head of Digital, Senior Accountant, Chief Financial Officer.

Key psychographics

• Values job security.
• Likes to review all the data before making a decision.
• Striving for a better work-life balance.
• Skeptical of solutions that promise to solve all their problems.
• Their current digital solution is showing its age.
• Current lack of third-party integration is slowing down internal processes.
• Boss/shareholder demands are making work stressful.

Preferred channels

• Email for first contact, then phone conversations.
• Browses social media platforms like LinkedIn , mostly looking for news.

Preferred content types

• Data-rich white papers.
• Case studies.

2. Business Travel Company

• Age range: 30-55.
• Gender: 70% female, 30% male.
• Common job titles: Procurement Officer, Travel Buyer, Supplier Relations Expert.
• Values relationships when working with suppliers.
• Dislikes working on repetitive, mundane tasks.
• Is wary of handing off responsibilities to a third party.
• Suppliers fail to deliver on promised rates.
• Doesn’t have enough data to make informed decisions.
• Not familiar with ground-level travel concerns.
• Looks for answers via organic search.
• Communicates with other procurement professionals on social media platforms.
• Easily digestible blog posts.

3. Facility Security Services

• Age range: 45-60.
• Gender: 80% male, 20% female.
• Common job titles: Facility Manager, Head of Security.
• Doesn’t like drawn-out negotiations.
• Likes to be prepared for everything; gets nervous when things are uncertain.
• Prefers to get pitches from two or three companies before making a decision.
• Needs to save costs, but isn’t willing to sacrifice quality of service.
• Needs a third-party supplier with technology integrations.
• Email for marketing materials.
• Blogs and news sites for industry trends.
• Data-rich infographics.
• Email newsletters.

B2C Target Audience Examples

4. athletic shoes.

• Age range: 18-29
• Gender: 60% male, 40% female
• Wants to look stylish, but doesn’t like to follow trends.
• Looks up to sports figures.
• Strongly values friendships and community.
• Loyal to one or two athletic brands.
• Finding athletic footwear that is both stylish and comfortable.
• Loves the look of designer sneakers, but can’t afford them.
• Follows athletes and influencers on social media.
• Watches sponsored events on YouTube.
• Looks for exercise tips on Google.
• Social media posts.
• Image-rich articles.

5. Organic Protein Bars

• Age range: 18-35.
• Gender: 50% female, 50% male.
• Strives to eat food that is nutritious and sustainable, but isn’t always successful.
• Loves to hang out with friends in nature.
• Feels loyalty toward brands with values similar to their own.
• Finds it difficult to eat healthy food when they’re busy.
• Has a limited food budget.
• Needs a protein source that is compact and easy to transport.
• Follows nature photography accounts on Instagram.
• Watches supplement reviews on YouTube.
• Follows health gurus on Twitter.
• Event marketing.

6. Credit Union Mortgage Products

• Age range: 25-39.
• Gender: 50% male, 50% female.
• Enjoys spending time with friends and family at home.
• Tries to spend their money wisely, but isn’t always sure how to do that.
• Craves stability, but fears another economic recession.
• Feels anxious every time they think about having a mortgage.
• Is thinking about mortgages for the first time ever.
• Unclear on the difference between a bank and a credit union.
• Reads online news sites.
• Downloads how-to guides online.
• Watches home-hunting videos on YouTube.

When you have well-defined, custom audiences informed by strong research, you can stop waiting for buyers to stumble upon your brand and start actively pursuing them with precise messaging.

Editor’s note: Updated November 2021.

Michael O'Neill

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Mike O'Neill is a writer, editor and content manager in Chicago. When he's not keeping a close eye on Brafton's editorial content, he's auditioning to narrate the next Ken Burns documentary. All buzzwords are his own.

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Free Marketing Plan Examples: Real-World Samples & Templates

By Joe Weller | April 27, 2024

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A  marketing plan  is a comprehensive document that outlines a company’s marketing strategy and tactics, and ensures that its marketing goals align with its overall objectives. Effective marketing plans include detailed analysis of the market along with roadmaps for upcoming campaigns. Inside this article, you’ll find the  elements of a marketing plan , 10 real-world examples of marketing plans with commentary from experienced marketing professionals, free marketing plan templates and samples , and a  chart to help you determine which template suits your needs .

Marketing Plan Elements

Typical marketing plans begin with an executive summary and include audience demographics, company objectives, situational analysis of the business, and marketing strategies and tactics. Market research and analysis provide campaign direction, and the budget and timeline offer practical parameters. A marketing plan can provide an overview of all strategies and campaigns to be executed in a certain time frame, or it can focus on a specific product, channel, or strategy. The level of detail and the sections included might vary, depending on the organization’s needs. The nine main elements of a marketing plan are:  

Executive Summary and Mission Statement:  A concise, high-level summary conveys the purpose of your marketing plan, introduces key strategies and research insights, and highlights the most important takeaways for stakeholders. For example, an executive summary might outline your brand’s identity, its place within the competitive landscape, and the major opportunities that upcoming marketing campaigns will target. Longer plans might include a separate mission statement or vision statement to align marketing efforts with your company’s larger goals. Discover more  examples of executive summaries with templates to help you write one effectively.  

Situational Analysis:  One of the most crucial elements of your marketing plan, a situational analysis is an assessment of the internal and external factors affecting a business’s performance. It should include research-based insights into market trends and dynamics, customer demographics and pain points, and internal resources.  A strong situational analysis often includes a SWOT (strengths, weaknesses, opportunities, threats) analysis, which provides a foundation for an effective marketing strategy. Learn more about  how to perform a SWOT analysis .  

Competitive Analysis:  Understanding the competition is key to developing a compelling marketing plan. This analysis should consider recent marketing campaigns from similar brands to identify successful ways to reach a shared target audience. Being aware of the competitive landscape can also help your business develop a unique selling proposition and stand out in the market. The competitive analysis might be included in the larger situational analysis, or it might be a stand-alone section. For example, a marketing plan could include data on how competitors rank on keywords, or it could evaluate the performance of competitors’ recent social media campaigns. One common framework for understanding market dynamics is a Porter’s five forces analysis, which identifies the forces that contribute to industry rivals. Learn how to evaluate the competitive landscape with  free industry analysis templates .  

Target Audience: In order to implement marketing strategies that engage consumers and drive conversions, businesses need to know who their audience is, what they want, and how they behave. A marketing plan should define a specific, segmented target audience with demographic, geographical, psychographic, and behavioral data.  This section often includes customer profiles or buyer personas — fictionalized representations of ideal customers or audience segments — which help marketers typify consumer behaviors. These profiles should include media habits and most-used platforms to ensure that your marketing plan selects the right channels for each campaign. Learn how to analyze your target market with  free customer profile templates .  

Goals and Objectives:  Marketing plans typically include both long-term goals, which provide broad direction for the company’s marketing strategy, and short-term objectives, which focus on more immediate tactics and campaigns. Goals should be SMART (specific, measurable, achievable, relevant, time-bound) and include corresponding key performance indicators (KPIs).  The goals and objectives in a marketing plan often focus on conversions, market share, brand awareness, or engagement. Clearly defined goals ensure strategically aligned marketing initiatives with measurable results. Take a look at  real-world examples of SMART goals for more insights.  

Marketing Strategy:  This section of a marketing plan details the business’s unique value proposition and the channels that will communicate it. A robust marketing strategy addresses the touchpoints in a consumer’s buying cycle and breaks down the 4 Ps (product, price, place, promotion) of the marketing mix. Channels might include digital marketing, advertisements, social media, and influencer partnerships. To develop an overarching marketing strategy, consider using a  marketing strategy template . To learn more about the 4 Ps, read this  product marketing guide .  

Tactics and Action Plan:  A marketing plan is not an abstract strategy document, but a concrete roadmap for executing specific campaigns with specific tactics. Your plan should detail the messaging for each campaign and the corresponding methods for communication — such as email newsletters, social content, targeted ads, and public relations.  This section provides KPIs and actionable steps such as resource allocation, deliverables, and distribution plans. It might also include the expected outcome for each campaign. To plan individual campaigns, consider using a  marketing project plan template .  

Budget:  Marketing expenses might include the cost of advertising, content creation, website maintenance, or promotional materials; no marketing plan is complete without a budget that breaks down the costs of such initiatives. A clear, comprehensive budget ensures that marketing efforts are financially feasible and resources can be allocated for maximum impact. The budget also enables the marketing team to track the return on investment (ROI) of each campaign. To create a comprehensive budget, try our  free marketing budget templates .    

Timeline:  Finally, a marketing plan includes a clear schedule for implementing its initiatives and tactics. This timeline details the start and end dates of each campaign, deadlines for deliverables, and key events or milestones. It keeps the marketing team aligned and initiatives on track, ensuring that marketing objectives can be achieved within the set time frame. Organize dates and deadlines with the help of a  marketing timeline template .  

Marketing Plan Examples

Real-world marketing plans show how businesses utilize effective planning documents. These 10 examples from various industries exhibit unique strengths and weaknesses. With insightful commentary from marketing experts, these plans offer practical takeaways any marketer can use.  

Delmarva and the Ground for Change This  in-depth marketing plan for a documentary produced by the USDA Northeast Climate Hub includes audience profiles, competitive analysis, and a distribution plan. Along with a detailed breakdown of its digital marketing strategy, it considers how different tactics will affect the viewer’s content journey.   

John Dinsmore , a marketing consultant and professor at Wright State University, praises this plan for its attractive design and thoughtful, thorough content: “They do a nice job of extrapolating on who the target market is and tying their tactics to achieving specific goals.”  He appreciates the inclusion of a SWOT analysis, but feels it could be done more effectively. “‘Opportunities’ is not a place for business ideas. It’s a place to identify external, positive trends that can help your initiative. In this context, an opportunity could be ‘Rising concern for and awareness of climate issues.’ Similarly, ‘threats’ is not a place to list things that are difficult. It’s for negative external trends such as ‘Increased skepticism over ability to combat climate change.’” 

Dekker Fraser , former Global Marketing Manager at Sony PlayStation, adds that this plan includes a strong focus on collaborations with media and influencers: “Many marketing plans place too much emphasis on target customers and not enough on target collaborators.”  

Minnesota Tourism This  marketing plan by Explore Minnesota , the state’s Department of Tourism, showcases Minnesota’s beauty with vivid imagery. It uses a variety of demographic information to identify priority audience segments and includes well-designed infographics that analyze audience and competition. As a result, the campaigns are clearly targeted at specific audiences and objectives. 

John Rarrick , Head of Marketing at Movius Corp., admires the strength of the message behind the strategy. “This plan has a very well-developed ‘why,’” he says. “You’ll see that often when the plan is to repair or save something that has undergone a time of great loss — such as a loss of revenue or reputation. The audience personas, goals, tactics, and budget are all detailed and measurable.” 

Gold Coast Transit District  

A  short, high-level marketing plan for Gold Coast Transit highlights key campaigns and includes the most important details, such as timelines, budgets, and tactics. It begins with a bulleted overview of the most important takeaways and takes into account general marketing efforts that don’t fit under a specific campaign umbrella. Fraser notes that this plan includes year-round marketing initiatives, with an effective “emphasis on strong offers, such as youth-free fares.” However, he points out that its brand awareness goals could be more specific. “Instead, use context-specific awareness goals such as ‘When commuting to work, residents first think of Gold Coast Transit’ or ‘When coming home from the library at night, I think of taking the bus,’” he says. “In other words, peg awareness to specific category-entry points.”  

University of Arizona College of Engineering This  marketing, branding, and communications plan for the University of Arizona College of Engineering sets out a long-term vision, high-level goals, and strategies for achieving these goals. It has a section for methodology — including promotional videos and email newsletters — and segments its audience to align with its strategies. This plan “demonstrates a clearly defined audience,” according to Rarrick. That said, not every section of the plan includes the same level of specificity. “The KPIs are vague,” he adds. “I would expect to see something more measurable, rather than ‘increase’ or ‘improve.’” 

Timberland Regional Library This  library's two-year marketing plan sets initiatives in motion with a clear schedule for action. It includes both promotional and production calendars for effective planning, which is especially important for campaigns pegged to external events.  Dinsmore cites this plan’s “professional and elegant graphic design” as a strength. It also offers a roadmap for tackling several marketing campaigns on different timelines. However, he suggests that the plan needs more measurable goals and defined strategies. “There’s no overarching strategy that ties all of these tactics and initiatives together,” he says. “It’s just a laundry list of dates and actions.” 

Safe Haven Family Shelter Nonprofit organizations need creative marketing strategies to reach their targets and use funds efficiently. With specific objectives and actionable steps, this  marketing plan for Safe Haven Family Shelter delineates high-level goals and details the path to achieving them. It identifies the roles and responsibilities of individual team members to ensure alignment. Rarrick commends this plan for its “clearly defined audience and very clearly defined goals.” The plan showcases the differences between strategic business goals and measurable marketing objectives.  

Visit Myrtle Beach This  destination marketing plan by the Myrtle Beach, South Carolina Chamber of Commerce  incorporates detailed information about target markets, audience personas, and key behaviors. It includes an infographic that illuminates the touchpoints in a traveler’s journey and shows the marketing team how each tactic contributes to conversions.  Overall, Dinsmore praises this plan as a “very smart and thoughtful presentation.” It outlines a distinct media mix for each target audience, defines its objectives clearly, and ties these objectives to success metrics. He continues, “I want to thank the Myrtle Beach folks for planning to measure their efforts. Measurement is often anathema to marketing people, but if you’re not measuring, you don’t know how to improve.”  With so much information to cover, the plan would benefit from an executive summary to introduce key takeaways. “The bigger the scope, the harder it is to make everything feel connected, and that’s a bit of an issue with this plan,” Dinsmore adds.  

Tropical Avocados This  example of a no-frills plan was commissioned by the nonprofit Improving Economies for Stronger Communities (IESC) to help brand and launch tropical avocados in the U.S. market. It shows the importance of making branding decisions backed by market and consumer research. A detailed SWOT analysis and competitive analysis provide essential insights that enable the company to determine the best unique selling proposition.  A key strength of this plan is its detailed research into its audience. Fraser cites its “excellent identification of consumer objections — e.g., concern over how natural the avocado size is — and consumer behavior.” As a result, the brand can adopt effective messaging in its marketing campaigns. As with USDA Northeast Climate Hub’s Delmarva and the Ground for Change documentary, “target collaborators — e.g., food writers, organizations, and chefs — are included in the target audience. Collaborators are often more critical to the marketing plan than the consumers themselves,” Fraser adds.  

Rochelle Community Hospital This  case study of Rochelle Community Hospital in Rochelle, Illinois, shows how a targeted marketing plan can be used to achieve significant results. The report by Legato Healthcare Marketing showcases the importance of reevaluating an existing marketing strategy — in this case, shifting the emphasis from print to digital. External marketing agencies often have more tools at their disposal, particularly if the business has not had a strong digital presence. With targeted ads and website updates, the agency employed tactics with direct metrics in order to track its impact.   

Visit Concord This  example from the Concord Tourism Improvement District marketing plan is concise and includes streamlined insights on the audience and market. It details each marketing channel with specific tactics and measurable KPIs.  The overall strategy, according to Fraser, offers “an excellent emphasis on social proof and word-of-mouth marketing,” as well as a “good balance of awareness and activation marketing.” In order to improve, he suggests, “the plan should factor in the following critical quantitative factors to help drive the media strategy: reach, frequency, and the total-addressable market.” 

Marketing Plan Templates

Using a template takes the guesswork out of organizing a marketing plan document. These customizable templates include essential elements and options for specific industries or marketing channels, and they range from one-page plans to comprehensive, presentation-ready reports.

Microsoft Word Simple Marketing Plan Template

Download the Simple Marketing Plan Example Template for Microsoft Word Download the Blank Simple Marketing Plan Template for Microsoft Word

This example of a simple, customizable plan focuses on key strategies and prioritizes readability. This one-page marketing plan template includes space to summarize marketing strategy and overarching business objectives, along with an action plan to highlight responsibilities and deadlines.

Microsoft Word Annual Marketing Plan Template

Download the Annual Marketing Plan Example Template for Microsoft Word Download the Blank Annual Marketing Plan Template for Microsoft Word  

This comprehensive marketing plan template includes a number of key sections — such as goals, target market, marketing channels, and performance standards — that can be customized to suit a variety of businesses. In the situational analysis, you can find space for both a 5C (company, collaborators, customers, competitors, climate) analysis and a SWOT analysis. The blank template begins with a table of contents, a business summary, and a mission statement to allow for easy readability. The sample focuses on marketing strategies for one fiscal year, but you can modify this plan for any time period. 

Microsoft Word Small Business Marketing Plan Template

Download the Small Business Marketing Plan Example Template for Microsoft Word Download the Blank Small Business Marketing Plan Template for Microsoft Word

A strong marketing plan is essential for small businesses looking to stand out from larger competitors. This small business marketing plan template provides an outline for a detailed marketing strategy, including a unique selling proposition, the 4Ps marketing mix, and marketing channels. It builds its strategy on situational analysis and identification of the business’s core capabilities. Find  more marketing plan templates  for different industries.

Microsoft Word Nonprofit Marketing Plan Template

Download the Nonprofit Marketing Plan Example Template for Microsoft Word Download the Blank Nonprofit Marketing Plan Template for Microsoft Word

This example marketing plan for a nonprofit incorporates information on the funding climate into its situational analysis, as well as a detailed organizational summary. With sections for short- and long-term goals, marketing strategies and channels, and stakeholder profiles, the template is comprehensive and customizable. Find  more nonprofit marketing plan templates here .

Excel Product Marketing Plan Template

Download the Product Marketing Plan Example Template for Excel Download the Blank Product Marketing Plan Template for Excel

When integrating a new product into existing marketing strategies, it’s important to take into account all the elements of the marketing mix. This product marketing plan template is organized by product, price, place, promotion, process, people, and physical evidence. In these sections, you can find space to consider market research, consumer behaviors, and marketing channels.

Excel Social Media Marketing Plan Template

Download the Social Media Marketing Plan Example Template for Excel Download the Blank Social Media Marketing Plan Template for Excel

For planning specific campaigns, this social media marketing action plan template begins with the campaign goal, highlights important promo dates, and separates actions by platform. It’s useful for executing targeted social media campaigns within a larger marketing strategy. Find  more marketing action plan templates here .

Excel Digital Marketing Plan Template

Download the Digital Marketing Plan Example Template for Excel Download the Blank Digital Marketing Plan Template for Excel

Focusing on digital marketing channels is an effective way to organize strategies into a streamlined and actionable plan. This strategic digital marketing template highlights important audience behaviors and access channels to ensure messaging reaches consumers. Customizable for a variety of digital marketing projects, the template includes space for keywords, goals, and tasks. Find  more digital marketing plan templates here .

Which Marketing Plan Format Is Right for You?

To choose the right marketing plan format for your needs, consider the plan’s role in your marketing strategy. Do you need a comprehensive plan to provide an overview of tactics that will take place over a long period of time? Or are you looking for a plan to focus on specific channels, campaigns, or product launches? 

Each template in this article offers space to detail market research, strategies, and access channels. The longer plans include more sections for in-depth situational analysis and audience demographics, while the shorter plans focus on the marketing mix and action plan. This chart highlights the key elements of each marketing plan:  

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10 Marketing Plan Examples to Elevate Your Marketing Efforts

Sudarshan Somanathan

Head of Content

May 23, 2024

Yogi Berra , the baseball player, once said, “If you don’t know where you are going, you will end up someplace else.” Having a true north star to navigate toward is as critical to a sportsperson as it is to a business. 

Once you know your objectives, it’s time to make a plan to achieve it. Today’s business teams make a wide range of plans across project management, tech architecture, talent management, and more. 

In this blog post, we explore one of the most critical business plans for market success: The marketing plan.

What is a Marketing Plan? 

Elements of a marketing plan, 1. content marketing plan, 2. social media marketing plan, 3. email marketing plan, 4. search engine optimization (seo) marketing plan, 5. traditional marketing plan, 6. growth marketing plan, 7. influencer marketing plan, 8. launch marketing plan, 1. visit baton rouge: tourism promotions plan, 2. safe haven family shelter: brand marketing plan, 3. university of illinois: enrollment marketing plan, 4. coca-cola’s pandemic response, 5. openoffice: strategic marketing plan, 6. lakeland, tennessee marketing plan, 7. lush cosmetics, 8. bay area rapid transit: strategic marketing plan, 9. northwest territories tourism marketing plan , 10. public health england: social marketing strategy, prioritization, measurement, 1. choose a planning tool, 2. do your research, 3. set goals, 4. list your plans, 5. document the details, 6. write a summary, 7. set up dashboards, 8. evaluate and optimize, 1. what is a marketing plan explain with an example. , 2. what are the eight steps of marketing plans , 3. how can i write a marketing plan.

A marketing plan is an operational document that outlines your goals, strategies, tactics, activities, and measurable outcomes. 

A good marketing plan is:

• Detailed enough to be clear, overwhelming nitty-gritty to be distracted by
• Simple in language and presentation
• Goal-oriented with clear action items to achieve set goals
• Practical with milestones and checkpoints

A good marketing plan is one that typically has seven key elements: 

• Market research : Researching the market size, industry standards, market dynamics, competition, and products
• Target audience : Analyzing the customer base, including their age, gender, language, interests, preferences, behaviors, and stage of life
• Goals : Setting measurable marketing goals that align with the business goals around brand awareness, lead generation, conversion, engagement, and advocacy
• Marketing strategy : Developing the right mix of marketing channels, campaigns, and metrics 
• Budget : Allocating resources for each marketing activity, placing existing budgets in channels that produce maximum return on investment
• Brand messaging : Creating intelligent, educated content that builds a solid relationship with prospects, consistently reflecting the organization’s philosophy
• Monitoring and evaluation : Testing and analyzing the marketing strategies to identify the ones that are working and adjusting the plan accordingly 

Types of Marketing Plans

There are dozens of different kinds of marketing plans that teams make each day. The social media team might make a calendar for their activities, the analytics teams might build a dashboard tracking success metrics, and the content team might have a schedule for their output. 

A content marketing plan covers the ideation, creation, distribution, repurposing, and measurement of content-related efforts. A good content marketing plan includes:

• Topics/ideas that the team is going to create content about
• The format in which content will be created, such as blog posts, infographics, videos, podcasts, etc.
• The channel in which it will be published, such as blog, website, social channels, etc.
• Expected metrics for readership, engagement, and conversions, as applicable

If you’re new to this space, begin with any of these customizable content calendar templates .

Unlike a content marketing plan which is built around topics and ideas, a social media marketing plan is about creating conCtent that is suitable for specific social channels. A robust social media marketing plan includes:

• Paid and organic campaign strategies
• Platform-specific content ideas
• Repurposing strategies for existing content
• Engagement and performance metrics

If a social media marketing plan focuses on social channels, email marketing focuses on emails. This plan includes the comprehensive ways in which your organization would use email to pursue its marketing objectives.

An email marketing plan includes:

• Types of emails, such as promotional, educational, or newsletters
• Databases of prospects in various stages of the funnel and the corresponding messages they need to receive
• Frequency and time of email delivery
• Tone, style, and design of the email messages themselves
• Measures of success and benchmarks

This is a specialized marketing plan designed to optimize the ranking of your content on the search engine results page, which will, in turn, drive more traffic to the site. SEO marketing plans include: 

• Keyword research and potential visibility
• On-page optimization tactics
• Link-building strategies and other off-page optimization techniques

Traditional marketing plan generally refers to non-digital advertising channels, such as television, radio, print, and outdoor. This marketing plan is complementary to the digital marketing plan, creating a cohesive strategy for the brand. 

Especially in developing economies, where users are more exposed to traditional media for entertainment and information, this marketing plan plays a crucial role in success. 

Traditional marketing plans include:

• Channels chosen for marketing and advertising
• Projected expenses and budgets for each channel
• Communication and messaging for each channel
• Tracking mechanisms, like a dedicated phone number or email ID to evaluate performance

Common among startups and technology businesses, growth marketing leverages data to drive interest, inquiry, and engagement in the business. A typical growth marketing plan contains:

• Full funnel tactics from awareness to advocacy
• KPIs, such as growth rate, retention rate, churn, customer lifetime value, and satisfaction metrics
• Activities that power growth, such as events or webinars
• Resources to execute campaigns, such as ebooks, whitepapers, case studies, etc.

Traditionally, this might be called a brand ambassadorship plan involving celebrity endorsements. In the social media space, the influencer marketing plan refers to an organization’s strategy to engage popular online personalities to explain, educate, and endorse their products or services.

A good influencer marketing plan needs to be careful and thoughtful. Here’s what that entails.

• List of influencers whose content and philosophy align with your brand
• Process of trying, using, and recommending your product
• Remuneration and related disclosure to the influencer’s audience
• Framework to measure ROI on influencer marketing activities

A good product launch inspires potential users to consider, or even try, the new product you have on offer. To achieve this, the launch marketing plan will include:

• Product positioning, with details about how it compares with existing competition
• Educational material, such as brochures, demos, testimonials from beta users, etc.
• Go-to-market strategy, including pricing, ad campaigns, partnerships, etc.
• Pre-launch (research, prep, designing value proposition), launch (press releases, ads, events) and post-launch activities (data analysis, optimizations)

Now that you’ve seen some of the most commonly used marketing plan types, let’s explore how you can use them.

10 Marketing Plan Examples To Try On Your Next Campaign 

Like how no man is an island, no idea is either. Every idea is an improvement (directly or indirectly) on something that already exists. Every idea you have is inspired by something else. Your own ideas will inspire someone too. 

So, let’s look at how some of the most successful businesses make marketing plans and learn a thing or two from them.

In 2019, the US city of Louisiana set on a mission to “increase visitation to and awareness of the Greater Baton Rouge area.” To pursue this mission, they collaborated with Simpleview, a tourism marketing firm. 

Simpleview’s marketing plan includes qualitative and quantitative research, pointed advice, and recommendations. Some of the stand-out elements in this plan are:

• Context around past tourist numbers and plans
• SWOT analysis
• Profile of target audiences
• Goals, strategies, and corresponding tactics

As a fellow marketer, you can learn several things from this marketing plan. Primarily:

Comprehensiveness : Including research and analysis to demonstrate understanding before making recommendations.

Frameworks : SWOT analysis, audience persona, and goal setting.

Inverted pyramid planning : Beginning with the business goal, then breaking it down into 360-degree strategies and on-ground tactics, creating a simple yet powerful process.

Activity calendar : A tentative schedule of events to execute the plan under discussion.

Safe Haven Shelter is a nonprofit organization working on housing. They had four specific goals:

• Goal I: Build Industry Authority
• Goal II: Build Brand Awareness
• Goal III: Build Brand Loyalty in Established Audiences
• Goal IV: Build Event & Fundraising Campaign Brands

To achieve these, they put together a marketing plan that breaks the goals into objectives, against which there are specific action steps. In addition, it also includes a mention of the target audience, key themes and messages, and finally metrics.

Granularity : Safe Haven’s marketing plan begins with the big goals but goes into granular details of the action items, metrics, and accountable stakeholders. This helps connect the high-level plan to on-ground action.

Transparency : This plan continues from the previous year’s plan, openly accepting delays and disturbances to certain campaigns.

Guardrails : “Tell Safe Haven’s story in a way that connects to the larger problems facing society. The world needs to change; what role is Safe Haven playing in shaping that change?” 

This quote guides the marketing plan, keeping all stakeholders focused on telling that story.

The University of Illinois wanted to boost enrollment for its undergraduate courses in 2021. In pursuit of this goal, the admission department created a detailed marketing plan. 

The University of Illinois marketing plan contains:

• Context, research, and key insights
• Audience persona and behavioral influences
• Marketing programs across content, digital, direct mail, brochures, email, events, social media, text messaging and eventually the website

Insights : The plan includes a detailed section establishing context, including audience persona and admissions funnel stages. It offers a unique view of customer behavior that is fundamental to designing an effective strategy. 

Full funnel plan: This plan outlines the kind of messages one receives based on what stage of the funnel they’re in. 

About three months into the global pandemic that changed life as we knew it, Coca-Cola was reinventing itself for the new world. 

While this summary of a talk by Chief Financial Officer John Murphy isn’t a marketing plan by definition, it offers great insight into crisis communications and business leadership.

Coca-Cola promises to:

• Eliminate under-performing “zombie” brands
• Consolidate offering to a smaller, more relevant portfolio
• Prioritize hygiene through touchless solutions and away-from-home channels
• Focus on top-selling products to keep the attention of the consumer
• Redesign packaging to create fit-for-purpose products for online sales

Proactiveness : Coca-Cola acknowledges the impact of the pandemic and proactively speaks to shareholders about strategy.

Setting expectations : “A few markets will be more on a V-shape recovery, whereas a number of markets will be either U or a form of L, and I think it’s too early to be able to profess what those varying shapes will look like.” 

This establishes realistic expectations in the minds of the reader.

Focus : Instead of discussing the details of challenges or revenue shrinkage, Coca-Cola focuses on opportunities, and the brand is grabbing them with both hands. This reassures the shareholders that together, they’ll emerge stronger.

Before we get into the details, this plan is admittedly 20 years old. In fact, that offers some unique perspectives that marketers can gain and use in their plans.

This strategic marketing plan by OpenOffice contains:

• Community, market, product, and competitive analysis
• Market segmentation
• Proposals and ideas around community, product, price, distribution, and promotion

Community : “Previous versions have had restricted circulation within the OpenOffice.org Marketing Project; this version launches the consultation process with the whole OpenOffice.org Community, aiming for a formal submission to the Community Council at the end of 2004.” 

As an open source product relying heavily on the community, this marketing plan is inclusive and collaborative—an approach that could inspire other similar user-generated or community-built products.

Disruption : This marketing plan includes a section for disruptive marketing ideas, including targeting customers who look unattractive to competition and to compete against “non-consumption.”

Plan for the plan : The appendix contains a description of the process that the marketing team used to devise this plan. 

Typically, marketing plans for towns and cities revolve around tourism. This one of the city of Lakeland, Tennessee is different, looking to attract more families to become residents and driving growth in residential and commercial sectors.

This marketing plan for Lakeland, Tennessee includes:

• Major business objectives and supporting goals
• Strategic messages: E.g.: “Lakeland is business-friendly and poised for economic growth”
• Target audiences, such as real estate developers, organizations, and individuals
• Distribution channels
• Key performance indicators 
• Strategic initiatives

Challenges : “For many years, Lakeland has chosen to remain a “bedroom community”, offering its residents low or no property taxes, low crime, and strict development guidelines.” 

This part of the report outlines historical challenges honestly and transparently in order to drive future changes.

Measurable outcomes : Lakeland, Tennessee ties marketing plan to direct revenues in the form of property and sales taxes. It also includes resident satisfaction metrics to ensure the qualitative results are there too.

The cosmetics industry is extremely competitive with branding and marketing playing the role of a key differentiator. So, Lush’s marketing plan is an interesting study in communication and brand management.

Focus : Use of the BCG matrix is a clever way to understand the value and potential of each product and prioritize marketing efforts.

Values : Placing the vision, mission statement, purpose, and values of the brand front and centre to make direct emotional connection with the prospective customer. The brand also doesn’t shy away from being disruptive and provocative.

Tools and frameworks : The plan includes a value matrix, SWOT analysis, situational analysis and other such marketing frameworks to guide the documentation of the plan.

Brand-centric strategy : Lush’s marketing plan outlines the strategies, messaging, and tactics that are perfectly aligned with the larger brand purpose. For instance, this plan uses the slogan, “go natural” that follows the global “go naked” messages.

The office of public affairs in 1988 made a comprehensive marketing plan for BART , the Bay Area Rapid Transit system. 

Before you disregard that as too old, allow us to show you why it’s still relevant and inspirational.

Note : Very interesting information about public transportation in the 1980s, if you’re a history buff!

Long-term outlook : Part one of the plan is for five years, including service planning, pricing, research and promotional activities. 

Marketing philosophy : “Every employee at BART should be considered to be a marketer,” says the report, establishing marketing as not just a handful of campaigns but a reflection in talk and behavior.

Content marketing : The plan says, “develop BART field guide for teachers taking children on field trips as a companion to “Mark Twain Going Places” film and video—excellent example of relevant and engaging content marketing.

Despite the 35 years since this plan was made, it serves as a great marketing plan example because it gets the fundamentals strong. It focuses on the purpose and message without losing sight of the goals.

In fact, BART continues to be one of the most creative advertisers in the US today, winning multiple awards. Below is an ad from a campaign this year.

Northwest Territories Tourism (NWTT) is a not for-profit organization and destination marketing organization. They regularly present their marketing plans to board of directors, funders, and other stakeholders. Today, we discuss the plan for 2024.

The NWTT marketing plan includes:

• Overview of the marketing environment, including industry and market trends
• Risk mitigation strategies
• Strategic priorities and corresponding activities

Risk planning : While most organizations perform SWOT analysis of some sort, specific focus on risk is rare in a marketing plan. NWTT identifies various kinds of risks and outlines clear strategies to overcome them. 

Visualization : NWTT maps out the entire marketing landscape for simple understanding. It clarifies overlapping responsibilities and encourages teams to work together to achieve common goals.

Note : The visuals and infographics are an absolute inspiration if you seek to persuade your managers or sponsors to fund your plan.

Public Health England (PHE) takes tools and techniques from the business world and repurposes them for public good. This way, it supports government agendas, such as childhood obesity and mental health. 

This new marketing strategy helps integrate digital technologies and campaigns for deeper engagement and behavior change. The PHE social media marketing plan includes:

• Definition of the challenges and opportunities
• Insights and lessons from past campaigns
• Principles that guide marketing activities
• Campaign ideas and execution plans

Cumulative growth : This plan draws from past successes and accomplishments to guide future marketing efforts. For instance, the plan is doubling down on partnerships to expand reach, which worked very well in the past.

Focus : PHE is tasked with bringing about behavior change, a challenge almost unsurmountable. PHE overcomes this by focusing on communication and designing campaign slogans that resonate with the diverse target groups.

Digital assets : In addition to advertising and content, PHE is also building mobile apps and digital products that support behavior change. For example, the Breastfeeding Friend Facebook bot provides midwife-approved answers to feeding mothers 24×7!

These are just the top ten plans that we could find on the Internet. In fact, many of them tend to be government bodies and departments because they are mandated to publish their marketing plans from time to time.

If you could use a few more examples, here you go:

• Public Health England 2013-14 marketing plan : A great this-day-that-year exercise
• City of Grand Haven marketing plan : Aimed at creating redevelopment opportunities 
• Travel Texas strategic marketing plan : Granular details of activities across various channels

The above examples demonstrate the diverse ways in which you can approach your marketing plan. However, if there is one thing you absolutely can not afford to miss, it’s data and analytics.

Utilization of Analytics and Performance Indicators in Crafting Your Marketing Plan

If marketing is a creative endeavor, analytics is the part that ensures its funding. In essence, marketing analytics monitors and measures the impact of marketing plans so teams can ensure maximum return on investment.

Some of the most common ways in which analytics strengthens marketing plans are:

With data and insights, analytics helps marketers create campaigns that are most likely to succeed. For instance, if you know that most of your inquiries come from Instagram, you can invest in creating an Instagram store for in-platform sales.

Analytics helps identify the target market that has maximum value potential and target them accurately. 

Unlike the days of yore, teams no longer make five year plans. Like agile software teams, marketers make plans in small sprints. Analytics offers the ability to measure outcomes for each sprint and optimize accordingly.

Facebook or Instagram ads? Search ads or SEO? Billboard or Twitter hashtag? Analytics helps project the potential outcomes of each of these and prioritize them effectively.

Every online marketing tool offers a wide range of metrics. For your plan to be meaningful, focus only on those that matter. Typically, this might include any of the following.

• Organic and paid traffic
• Customer acquisition costs
• Customer lifetime value
• Returns on spend
• Break-even and other cost-related metrics
• Market penetration numbers

If you’ve read this far, you’re probably anxious about creating a great marketing plan for yourself. So, before we part ways today, we want to leave you with a simple primer on creating your own marketing plan.

How to Create an Effective Marketing Plan

Depending on the goals, objectives, scope, timeline, and activities involved, your marketing planning process can vary widely. Here are the foundational steps to help you get off the blank page.

There are several marketing planning software available in the market to help you plan and organize your activities. Choose one that best fits your needs. For instance, you can simply fire up a Google Doc and write your plans.

If you have a mature marketing practice, you can use a project management software like ClickUp to document the plan, collaborate with stakeholders, schedule activities, create tasks, manage performance and more. 

What’s more? A tool like ClickUp with a free marketing plan template can make your life easier each time you’re making plans.

Bonus : ClickUp’s Marketing Action Plan Template simplifies the process by allowing you to plan, create, and execute marketing plans all in one place. 

A good marketing plan rests on the foundation of thorough research. Some of the most commonly used marketing research techniques are:

SWOT analysis : Study of strengths, weaknesses, opportunities, and threats. This New Product SWOT analysis template from ClickUp is a great starting point.

Market segmentation : Organizing the market/audience into groups based on their demographics, preferences, behaviors etc. Segmentation helps in planning and targeting marketing campaigns.

Pricing strategies : Understanding the market, competition, and affordability of the prospect to create the right pricing strategy.

The lynchpin of any good marketing plan is clear objectives set initially. Make sure your marketing KPIs are: 

• SMART i.e., Specific, Measurable, Attainable, Relevant, and Time-bound
• Clear and easily understandable to all team members
• Accessible throughout the time that the marketing plan is applicable
• Aligned with business goals

ClickUp Goals are designed to enable all of the above and more. Create task/activity targets. Set numerical, monetary, or True/False targets. Let progress roll up, and visualize progress percentages across multiple Goals in one view. 

This is the plan part of your marketing plan. Make a list of all the marketing initiatives you intend to do to achieve your goals. Include:

• Campaign messaging
• Content and other assets you will create (good content marketing software might help with this)
• Stakeholders and their responsibilities
• Metrics for each activity

Then schedule them on a timeline to ensure that it is all reasonably achievable. Use any of ClickUp’s marketing plan templates to accelerate this process.

Bonus : Here are some marketing tools for small businesses that you can use to make your plans. 

Include as much information as possible in your marketing plan so that when it’s time to execute, everyone knows what needs to be done. 

ClickUp Docs offers a collaborative and easy-to-use writing space to consolidate data, visuals, text, and other embeds effortlessly. 

Edit together in real-time. Add highlights, headings, checklists, and more. Once done, you can directly create tasks from your ClickUp Docs for easier marketing project management .

Everyone needs a tl;dr version. So, write an executive summary with salient points from the longer marketing plan. If that’s a bit much, use ClickUp Brain to automatically create a summary and insert it right within Docs. Et voila!

Based on your goals and projects, set up dashboards for the metrics you need to track. You can also use ClickUp Dashboards for tracking key performance indicators, project metrics, and productivity in the marketing teams.

As and when you execute the plan, you’ll encounter new learnings and insights. Use them to optimize the plan. For example, if your search engine advertising is performing better than your social media investments, reallocate budgets.

Create Winning Marketing Plans With ClickUp

Marketing is one of the most powerful and accountable functions in any organization. In an average startup, marketing is one of the top three expenses. To make the most of the budgets and stand up to its reputation, marketers need a plan.

ClickUp for marketers is stacked with every feature you’d ever need to make a successful marketing plan. Use ClickUp Docs to write down your plan. 

Use ClickUp Goals to track targets and progress. With ClickUp tasks, manage and schedule your marketing activities. See results on the ClickUp Dashboard and optimize as you go along. Customize and adapt a digital marketing plan template for your needs.

Sounds like the perfect marketing planning tool? See for yourself. Try ClickUp for free .

FAQs About Marketing Plans

A marketing plan is an operational document that outlines your goals, strategies, tactics, activities, and measurable outcomes.

Take the example of Visit Baton Rouge. Simpleview’s marketing plan includes qualitative and quantitative research, pointed advice, and recommendations. Some of the stand-out elements in this plan are:

• Choose a marketing planning tool
• Do your research
• List your plans
• Document the details
• Write a summary
• Set up dashboards
• Evaluate and optimize

To write a clear and comprehensive marketing plan, include the following elements.

• Marketing strategy : Developing the right mix of channels, campaigns, and metrics 
• Monitoring and evaluation : Testing and analyzing the marketing strategies to identify the ones working and adjusting the plan accordingly 

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WASHINGTON, May 21, 2024 – For entrepreneurs, creating a comprehensive marketing plan can seem like a daunting and overwhelming task. However, a solid marketing plan is crucial to reach your target audience, increase brand awareness, and ultimately drive sales and revenue. As mentors to America’s small business owners, SCORE understands the importance of a well-crafted marketing plan and is committed to helping business owners create one that will put your business on the path to success.

Instead of trying to conquer your corner of the business world by marketing everywhere all the time, it’s important to plan your marketing thoughtfully. Your plan doesn’t have to be overly ambitious. But it does need to help set you up for success, rather than leaving you feeling frazzled or overwhelmed.

Represent your brand

You might already have a logo and branding materials, but it’s time to take that branding to the next level. Envision your logo in various advertising and marketing forms - on community bulletin boards, in newspaper ads, on bus shelters. Where do you want to see your logo? Where do you want to hear people talking about your brand?

Consider asking a mentor for assistance with this process. Luke Jian, founder of Agora Coworking in Grayslake, Ill., turned to SCORE mentors Alan Blitz and Paul Rosenstrock for help with starting his business. “They were always available to answer my questions and provide guidance, even outside of our scheduled meetings,” explained Jian. “Their input helped me to develop a comprehensive business plan and marketing strategy that has set my coworking space up for success in the long run.”

Raise awareness

Once you’ve thought about your brand aesthetic, it’s time to figure out how to reach your target customer. Define who your potential customers are and where they are already consuming information. Try to get a sense of their lifestyle and set your marketing efforts to match.

Not sure where your customers learn about products and services like yours? Ask them. Hearing their preferences can guide where you invest your marketing dollars as you work to raise awareness of your business.

Reward loyal customers

“Communicate often and effectively with your customers,” recommends SCORE mentor Rex Winter. “Repeat customers are a critical asset to a small business. Work at building loyalty through effective communication and programs that reward repeat business.”

A discount after a certain number of visits might be the perfect incentive to keep a customer coming back, but be sure you are incorporating sales, promotions and rewards programs into your overall marketing  plan. Consider in advance your resources and cash flow if you plan to offer flash sales, discount programs or seasonal events or specials so you don’t get overwhelmed.

If you’re looking for individualized support in creating your marketing plan, contact SCORE for free business mentoring . Touright Bicycle Shop owners David and Susan Sperstad in Little Falls, Minn. explain why they sought the expertise of a mentor: “We knew experience is the best teacher, so we couldn’t go wrong in reaching out to a SCORE mentor who had successfully run a small business,” said David.

Interested in more information on marketing strategies and best practices? SCORE is hosting a webinar, How To Create A Marketing Plan For Your Small Business, on May 30 at 1 PM ET. Registration is free and available here .

About SCORE:

Since 1964, SCORE has helped more than 17 million entrepreneurs start, grow or successfully exit a business. SCORE's 10,000 volunteers provide free, expert mentoring, resources and education in all 50 U.S. states and territories. Visit SCORE at www.score.org .

Funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.

202-968-6428

[email protected]

Looking for a small business expert or owner for an upcoming media story? Email  [email protected]  to request an interview source. 

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

General election latest: Abbott tells rally she won't be 'intimidated' - as minister defends Truss over far-right podcast

Diane Abbott has arrived at a rally calling on Labour to let her stand for the party at the general election, as Sir Keir Starmer comes under mounting pressure to make a decision over the veteran MP's future.

Thursday 30 May 2024 06:59, UK

• General Election 2024

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Election news

• 'I will not be intimidated': Abbott vows to stand at election
• Labour MP suspended after complaint
• Rayner cleared by HMRC, Sky News understands
• PM 'not worried' about polls showing Labour lead
• Minister defends Truss over far-right podcast appearance
• Live reporting by Faith Ridler

Expert analysis

• Matthew Thompson: Why polls don't tell full story for Lib Dems
• Ashish Joshi: Labour's key advantage in NHS battleground
• Tamara Cohen: Starmer allowing Abbott confusion to rumble on

Election essentials

• Trackers: Who's leading polls? | Is PM keeping promises?
• Campaign Heritage: Memorable moments from elections gone by
• Follow Sky's politics podcasts: Electoral Dysfunction | Politics At Jack And Sam's
• Read more: What happens next? | Which MPs are standing down? | Key seats to watch | How to register to vote | What counts as voter ID? | Check if your constituency's changing | Your essential guide to election lingo | Sky's election night plans

By Jennifer Scott , political reporter

Labour will promise to "get police back out in the community" as they focus their campaigning on tackling crime.

Speaking on Thursday, shadow home secretary Yvette Cooper will  reiterate the party's pledge  to put 13,000 neighbourhood police officers and PCSOs "back on the beat in communities across the country", saying there will be "guaranteed neighbourhood patrols" to ensure their presence is visible to deter crime, as well as being able to catch criminals.

She will also vow to run a "hands-on Home Office" to regularly assess the department's progress against Labour's "missions" for government - which include cracking down on anti-social behaviour.

Ms Cooper said: "On Rishi Sunak's watch, 90% of crimes are going unsolved and knife-wielding muggers, phone thieves and pickpockets can get away with menacing our town centres and neighbourhoods.

"Ministers have done nothing to tackle the new organised crime wave that is hitting local shops and streets. That is the Tory legacy on law and order, and our communities are paying the price.

"Enough is enough. Labour will rebuild safety on Britain's streets."

But policing minister Chris Philp said the policy "isn't worth the paper it's written on", adding: "Only 3,000 of their proposed new officers would be full time officers with the power of arrest and 3,000 of them are officers this government has already recruited.

"Contrast that with the Conservatives who have recruited record police numbers with 20,000 more since 2019."

Read more here .

Good morning!

Parliament was dissolved at one minute past midnight, and there are no longer any sitting MPs - meaning the tooth-and-nail fight for all 650 parliamentary seats, and the keys to Number 10, is well and truly under way.

Political parties are spreading out across the country to get their message out ahead of polling day on 4 June.

Here's what you need to know as campaigning continues today:

• Sir Keir Starmer will be launching Labour 's campaign in Wales at a major event this morning, attended by many of the party's candidates, as well as shadow cabinet ministers and representatives elected to the Senedd;
• Meanwhile, shadow home secretary Yvette Cooper will be out and about promoting the party's pledge to tackle crime and "rebuild safety on Britain's streets";
• But the party's message is being overshadowed by the continuing lack of clarity over whether veteran MP Diane Abbott will be able to stand as a Labour candidate - she told constituents last night she will be their MP for "as long as possible";
• And after repeatedly failing to rule out increasing taxes like VAT after multiple questions from journalists, such as Sky's Sam Coates - shadow chancellor Rachel Reeves finally did so last night after an attack from the Tories;
• Anas Sarwar will also be out campaigning as Scottish Labour continues its push to take the fight to the SNP and win back seats;
• Rishi Sunak will hit the campaign trail in the South East as he continues to try and make up his party's poll deficit;
• The Tories ' key focus is the economy, with the chancellor seemingly forcing Labour into ruling out any rises in VAT - and the PM pledging to lower taxes, arguing that voters should back his plans if they want interest rates to fall;
• The party is due to ramp up its criticism of Labour's economic plans, with new advertising due to be launched this morning;
• SNP leader John Swinney will be out meeting activists and talking to media this morning, before he faces First Minister's Questions in Holyrood at noon;
• The Liberal Democrat leader, Sir Ed Davey, will be in Somerset highlighting his party's call for a mental health professional to work in every school, with data showing 336,886 children are on mental health waiting lists;
• The Green Party will launch its general election campaign in Bristol this morning as it launches its bid to win more parliamentary seats;
• And Reform UK is launching its immigration policy at an event at lunchtime.

And in other news...

• Lord Cameron is heading to Prague in his official capacity of foreign secretary to attend an informal meeting of NATO foreign ministers marking the 75th anniversary of the alliance's founding;
• He will also hold a series of bilateral meetings on the margins as the business of diplomacy continues, despite the election campaign.

We'll be discussing all this and more with:

• Darren Jones, shadow chief secretary to the Treasury, at 7.15am;
• Jeremy Hunt, chancellor, at 8.30am.

Stick with us for all the latest political news throughout the day.

Thanks for following along on the seventh day of election campaigning - ahead of polling day on 4 July.

Parliament will be dissolved on Thursday, at which point the race for the keys to Number 10 will be in full swing.

You can catch up with all the latest in our 10pm round-up - or click here !

Former Labour Party leader Jeremy Corbyn has launched his campaign to be re-elected as the independent MP for Islington North tonight.

The candidate, who is independent after losing the party whip, said he is "disturbed" by the way Labour MP Diane Abbott "has been treated".

The party whip was restored to her yesterday, but she has claimed that she has been barred from standing for Labour in her Hackney North constituency.

Sir Keir Starmer denies this is the case.

Mr Corbyn told Sky News: "Whenever I read the feeds to her social media, my stomach churns with the abuse that she puts up.

"It's a threat she's suffered, the indignity that's been thrown at her. And she's come through it all so strong. 

"The last rally she went to: fantastic. 

"There were thousands of people there, particularly black women, who knew what it was like to suffer racism and weren't going to let it happen to Diane."

In a speech, Mr Corbyn promised to stand up for those "who aren't being served by our political system...who aren't being heard" and whose "demands fall on deaf ears".

The demands include an end to the occupation of Palestine, a fully public NHS, the abolition of the two-child benefit cap, public ownership of water and energy, and rent controls, according to his campaign.

"When I vote in parliament, I don't vote alone," Mr Corbyn concluded.

"I vote with my community - and our campaign will bring people of all ages, backgrounds and faiths together for a fairer society."

Rishi Sunak has been "a bad prime minister" since he took office two years ago, according to exclusive polling for Sky News.

The Great Britain poll - conducted on Monday and Tuesday this week by YouGov - put the Conservative Party 27 points behind Labour as the general election nears. 

But the survey also showed discontent with the Conservative leader.

Sir Keir Starmer didn't fare much better, according to the statistics, with 47% saying he would be "a bad prime minister" if he won the vote on 4 July. 

But in another blow for Mr Sunak, 19% of people who voted Conservative in 2019 said they would instead back Reform this time round, while 14% would go for Labour. 

The polling also found 42% of the public felt worse off than they did six months ago, despite the prime minister and has team repeatedly saying the economy had "turned a corner".

And 14% of those asked said they felt better off. 

Speaking in a Q&A earlier today, Mr Sunak said he was "not worried about the polls" after a stream of bad looking numbers for the Tories.

"The only poll that matters is the one on 4 July, when all of you get to choose our future, that's the one I am focused on," he said. 

"And as you can see, I hope, I am working my socks off to talk to as many people as I can over the next five weeks."

Trebling taxes for search engine and social media firms could fund a mental health professional in every primary and secondary school, the Liberal Democrats have said.

Party leader Sir Ed Davey said children are "being left in limbo" when they seek mental health care.

The Lib Dems have unveiled plans to employ mental health professionals in schools if they make it into government, which they claim could be funded through an increase to the Digital Services Tax - currently 2% on search engine, social media and online market place companies' revenues.

Sir Ed said: "Thousands of children are being left in limbo, forced to suffer intolerably long waits for mental health treatment.

"They are being failed by this Conservative government who have neglected the NHS and abandoned parents and children.

"Liberal Democrats would put a dedicated, qualified mental health professional in every school both primary and secondary, funded by a tax on the social media giants that are such a big part of the problem.

"Every vote for the Liberal Democrats is a vote to get rid of this appalling Conservative government and fix the health and care crisis."

With the general election campaign officially under way, what better time to keep a close eye on the latest polling?

The Sky News live poll tracker - collated and updated by our Data and Forensics team - aggregates various surveys to indicate how voters feel about the different political parties.

See the latest update below - and you can read more about the methodology behind the tracker  here .

It's 10pm - here's your evening rundown.

We're still in the early days of the election campaign, but there's been plenty of divisive policy announcements and rows making headlines.

Let us get you up to speed on everything you may have missed so far today - or you can listen to the latest episode of Electoral Dysfunction  while you wind down.

• Sir Keir Starmer  was out and about in the West Midlands to promote his pledge to clear the backlog of patients waiting more than 18 weeks for NHS treatment within five years of government; 
• His shadow health secretary, Wes Streeting, told our political correspondent Tamara Cohen the NHS was "over-reliant" on overseas workers;
• But their message on the health service has been completely smothered by a lack of clarity on whether the veteran MP Diane Abbott will be able to stand for Labour at the general election;
• In short - Ms Abbott was suspended over a year ago due to comments suggesting Jewish people do not face racism, and that instead they suffer prejudice similar to "redheads";
• The party whip was restored yesterday - but she told Sky News that she has been barred from standing for the party at the election;
• The Labour leader said it in not the case, but "no decision has been taken"; 
• But at a rally in Hackney, Ms Abbott vowed to whatever it takes to stand for election and said: "I'm not going to allow myself to be intimidated or frightened by forces beyond all of our control";
• And Angela Rayner , the deputy leader of the Labour Party, has been cleared by HMRC over the tax on the sale of her former home, Sky News understands.
• Rishi Sunak  was in the South West of England promoting his promise to replace "rip-off degrees" with 100,000 apprenticeships each year by the end of the next parliament;
• Mr Sunak has lots of work to do to make up ground against Labour - an exclusive Sky News / YouGov poll reveals the opposition is a whopping 27 points ahead;
• But the PM insisted he was "not worried", telling a Q&A in Devon the only one that matters is on 4 July;
• The Tories also accused Labour of "scrambling to distract" from Labour's Diane Abbott row, after the party claimed Conservative pledges will leave people worse off;
• And the Home Office has been accused of having "little to show" for the money it has used on the Rwanda scheme, with a group of MPs claiming there is "not a credible plan";
• Elsewhere, Scotland's former health secretary Michael Matheson has been handed the most severe sanctions in Holyrood's history after racking up £11,000 roaming charges on his work iPad during a holiday in Morocco;
• The senior SNP MSP has been banned from the Scottish parliament for 27 days. He will also have his pay docked for 54 days;
• In Wales, the  Lib Dems  have been launching their campaign with a pledge to provide £1bn of extra funding for agriculture;
• And  Welsh first minister and Labour leader could be facing a vote of no confidence after the Welsh Tories tabled a motion.

Here are a couple of other stories that may interest you tonight:

Stick with us for all the latest.

We're still very much in the early days of the election campaign - but policy announcements are coming in thick and fast from the main two parties.

Here's a breakdown of what we've heard so far...

The Conservative Party

National service - The Conservatives have vowed to bring back a "modern" form of national service for 18-year-olds in the UK, which could involve military service of volunteer work.

'Triple lock plus' -   The party has promised to cut taxes for pensioners by creating a new "age-related" tax-free allowance - dubbed "triple lock plus". In short, a pensioner's allowance would rise in line with either average earnings, inflation or by 2.5% - whichever is higher - from next April.

Education - The Tories have promised to create a new qualification framework called the Advanced British Standard for those aged 16 to 18. The party also proposed making "some form" of maths and English compulsory up to the end of school.

Environment - Rishi Sunak has said he remains committed to plans to reach net zero by 2050, a goal adopted under Theresa May in 2019.

Apprenticeships - The prime minister wants to replace "rip-off" university degrees with 100,000 new apprentices a year, which he thinks will leave young people better off and with greater opportunities.

The Labour Party

Taxation - Labour has pledged not reverse the two recent cuts to national insurance - and not to increase income tax. 

Economy - Two flagship economic pledges from Labour are the abolition of the non-dom tax status held by some wealthy foreign nationals, and the introduction of VAT to private school fees.

Waiting lists - The party has said it will get the NHS "back on its feet" by delivering 40,000 more evening and weekend appointments per week, helped by "crack teams" to help staff clinics at those times.

Environment - A major policy pushed by Labour is the formation of Great British Energy, which would be publicly owned. The party claims this would reduce household energy bills and create jobs.

Education - Also a headline policy from Labour is a plan to recruit around 6,500 new teachers in key subjects - and create a "national excellence programme" to support professional development.

Earlier today, Darren Jones, Labour's shadow chief secretary to the Treasury, accused the Tories of launching a "severe" threat to family finances with their campaign pledges so far.

He claimed that the policy proposals - such as national service and a "triple-lock plus" for pensioners - could cost as much as £350 a month to mortgage holders.

Responding to this, a Conservative Party spokesman claimed "their own promises would come to a staggering £196.4bn of unfunded annual borrowing" under the same analysis.

The Tories claim this is "whacking Brits with a 6.9% interest-rate rise".

The spokesman said: "Really this is pathetic, desperate stuff from the Labour Party as they scramble to distract from the fact it has been proven Keir Starmer lied on multiple occasions about the Diane Abbott investigation.

"Now the Labour leader is embroiled in a ‘he said, she said’ with the veteran Labour MP, sending their limp campaign into even more of a tailspin.

"Instead of sticking out shoddy documents with made-up figures, Keir Starmer needs to explain why he repeatedly lied about the status of the Diane Abbott investigation, and when he plans to apologise to the British people."

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