4.1 THE SAMPLE With reference to the research methodology presented in chapter 1, step 1 of the qualitative study, namely the selection of the sample, is discussed below. The sample that was selected for this research is the senior self-managed group of the Commercial Department of a large bank in the Western Cape. The Commercial
COMMENTS
4.1 THE SAMPLE With reference to the research methodology presented in chapter 1, step 1 of the qualitative study, namely the selection of the sample, is discussed below. The sample that was selected for this research is the senior self-managed group of the Commercial Department of a large bank in the Western Cape. The Commercial